maintenance CHEVROLET SUBURBAN 2020 Owner's Manual

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 9
Seats and Restraints . . . . . . . . . . . 44
Storage . . . . . . . . . . . . . . . . . . . . . . . 110
Instruments and Controls . . . . . . 115
Lighting . . . . . . . . . . . . . . . . . . . . . . . 167
Infotainment System . . . . . . . . . . 177
Climate Controls . . . . . . . . . . . . . . 178
Driving and Operating . . . . . . . . . 186
Vehicle Care . . . . . . . . . . . . . . . . . . 283
Service and Maintenance . . . . . 381
Technical Data . . . . . . . . . . . . . . . . 396
Customer Information . . . . . . . . . 400
Reporting Safety Defects . . . . . . 410
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 414
Connected Services . . . . . . . . . . . 422
Index . . . . . . . . . . . . . . . . . . . . 425

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
86 Seats and Restraints
.Front seats, including stitching,
seams or zippers
. Seat belts
. Steering wheel, instrument
panel, overhead console, ceiling
trim, or pillar garnish trim
. Inner door seals, including
speakers
Your dealer and the service manual
have information about the location
of the airbag modules and sensors,
sensing and diagnostic module, and
airbag wiring along with the proper
replacement procedures.
In addition, the vehicle has a
passenger sensing system for the
front outboard passenger position,
which includes sensors that are part
of the passenger's seat. The
passenger sensing system may not
operate properly if the original seat
trim is replaced with non-GM
covers, upholstery, or trim, or with
GM covers, upholstery, or trim
designed for a different vehicle. Any
object, such as an aftermarket seat heater or a comfort enhancing pad
or device, installed under or on top
of the seat fabric, could also
interfere with the operation of the
passenger sensing system. This
could either prevent proper
deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properly
turning off the passenger airbag(s).
See
Passenger Sensing System
0 81.
If the vehicle has rollover roof-rail
airbags, see Different Size Tires
and Wheels 0348 for additional
important information.
If the vehicle must be modified
because you have a disability and
you have questions about whether
the modifications will affect the
vehicle's airbag system, or if you
have questions about whether the
airbag system will be affected if the
vehicle is modified for any other
reason, call Customer Assistance.
See Customer Assistance Offices
0 402.Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light 0136.
Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
covering and/or airbag module
replaced. For the location of the
airbags, see Where Are the
Airbags? 076. See your dealer
for service.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Instruments and Controls 133
Engine Oil Pressure
Gauge
Metric
English
The engine oil pressure gauge
shows the engine oil pressure
in kPa (kilopascals) or psi (pounds
per square inch) when the engine is
running.
Oil pressure can vary with engine
speed, outside temperature, coolant
temperature, and oil viscosity.
On some models, the oil pump will
vary engine oil pressure according
to engine needs. Oil pressure may
change quickly as the engine speed
or load varies. This is normal. If the
oil pressure warning light or Driver
Information Center (DIC) message indicates oil pressure outside the
normal operating range, check the
vehicle's oil as soon as possible.
See
Engine Oil 0293.
Caution
Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine oil
low can also damage the engine.
The repairs would not be covered
by the vehicle warranty. Check
the oil level as soon as possible.
Add oil if required, but if the oil
level is within the operating range
and the oil pressure is still low,
have the vehicle serviced. Always
follow the maintenance schedule
for changing engine oil.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
138 Instruments and Controls
Malfunctions are often indicated by
the system before any problem is
noticeable. Being aware of the light
and seeking service promptly when
it comes on may prevent damage.
Caution
If the vehicle is driven continually
with this light on, the emission
control system may not work as
well, the fuel economy may be
lower, and the vehicle may not
run smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty.
Caution
Modifications to the engine,
transmission, exhaust, intake,
or fuel system, or the use of
replacement tires that do not
meet the original tire
specifications, can cause this light
to come on. This could lead to
costly repairs not covered by the
vehicle warranty. This could also
affect the vehicle’s ability to pass
an Emissions Inspection/
Maintenance test. See
Accessories and Modifications
0285.
If the light is flashing : A
malfunction has been detected that
could damage the emission control
system and increase vehicle
emissions. Diagnosis and service
may be required.
To help prevent damage, reduce
vehicle speed and avoid hard
accelerations and uphill grades. If towing a trailer, reduce the
amount of cargo being hauled as
soon as possible.
If the light continues to flash, find a
safe place to park. Turn the vehicle
off and wait at least 10 seconds
before restarting the engine. If the
light is still flashing, follow the
previous guidelines and see your
dealer for service as soon as
possible.
If the light is on steady :
A
malfunction has been detected.
Diagnosis and service may be
required.
Check the following:
. If fuel has been added to the
vehicle using the capless funnel
adapter, make sure that it has
been removed. See “Filling the
Tank with a Portable Gas Can”
under Filling the Tank 0259.
The diagnostic system can
detect if the adapter has been
left installed in the vehicle,
allowing fuel to evaporate into

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Instruments and Controls 139
the atmosphere. A few driving
trips with the adapter removed
may turn off the light.
. Poor fuel quality can cause
inefficient engine operation and
poor driveability, which may go
away once the engine is warmed
up. If this occurs, change the
fuel brand. It may require at
least one full tank of the proper
fuel to turn the light off. See
Recommended Fuel (5.3L
V8 Engine) 0257 or
Recommended Fuel (6.2L
V8 Engine) 0257.
If the light remains on, see your
dealer.
Emissions Inspection and
Maintenance Programs
If the vehicle requires an Emissions
Inspection/Maintenance test, the
test equipment will likely connect to
the vehicle's Data Link
Connector (DLC).
The DLC is under the instrument
panel to the left of the steering
wheel. Connecting devices that are
not used to perform an Emissions
Inspection/Maintenance test or to
service the vehicle may affect
vehicle operation. See Add-On
Electrical Equipment 0282. See
your dealer if assistance is needed.
The vehicle may not pass
inspection if:
. The light is on when the engine
is running.
. The light does not come on
when the ignition is on with the
engine not running for Key
Access or in Service Mode for
Keyless Access.
. Critical emission control systems
have not been completely
diagnosed. If this happens, the
vehicle would not be ready for inspection and might require
several days of routine driving
before the system is ready for
inspection. This can happen if
the 12-volt battery has recently
been replaced or run down, or if
the vehicle has been recently
serviced.
See your dealer if the vehicle will
not pass or cannot be made ready
for the test.
Brake System Warning
Light
MetricEnglish
This light should come on briefly
when the vehicle is turned on. If it
does not come on then, have it fixed
so it will be ready to warn you if
there is a problem.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
146 Instruments and Controls
Tire Pressure
Turn the trip odometer reset stem
until a vehicle with the approximate
pressures of all four tires displays.
Tire pressure is displayed in either
kilopascal (kPa) or in pounds per
square inch (psi).
SeeTire Pressure Monitor System
0 339 and
Tire Pressure Monitor Operation
0 340.
Remaining Oil Life
Turn the trip odometer reset stem
until REMAINING OIL LIFE
displays. An estimate of the oil's
remaining useful life is shown.
REMAINING OIL LIFE 99% means
99% of the current oil life remains.
When the remaining oil life is low,
the CHANGE ENGINE OIL SOON
message will appear on the display.
The oil should be changed as soon
as possible. See Engine Oil0293.
In addition to the engine oil life
system monitoring the oil life,
additional maintenance is recommended in the Maintenance
Schedule. See
Maintenance
Schedule 0383.
The Oil Life display must be reset
after each oil change. It will not
reset itself. Do not reset the Oil Life
display at any time other than when
the oil has just been changed.
It cannot be reset accurately until
the next oil change. To reset the
engine oil life system, see Engine
Oil Life System 0295.
Transmission Fluid Temperature
The temperature of the automatic
transmission fluid displays in either
degrees Celsius (°C) or degrees
Fahrenheit (°F).
Trailer Brake
On vehicles with the Integrated
Trailer Brake Control (ITBC) system,
turn the trip odometer reset stem
until TRAILER GAIN and TRAILER
OUTPUT displays. TRAILER GAIN shows the Trailer
Gain setting. This setting can be
adjusted from 0.0 to 10.0 with either
a trailer connected or disconnected.
TRAILER OUTPUT shows the
power output to the trailer anytime a
trailer with electric brakes is
connected. Output is displayed as a
bar graph. Dashes may appear in
the TRAILER OUTPUT display if a
trailer is not connected.
Hourmeter
This display shows the total number
of hours the engine has run.
Unit
This will change the displays on the
instrument cluster and DIC to either
metric or English (US)
measurements. To change the units,
press the trip odometer reset stem
when UNITS is displayed to enter
the Unit menu. Turn the trip
odometer reset stem to switch
between English and metric. Press
the trip odometer reset stem when
the desired setting is displayed.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
148 Instruments and Controls
Trip A or Trip B :Shows the
current distance traveled, in either
kilometers (km) or miles (mi), since
the trip odometer was last reset.
This also shows the approximate
average liters per 100 kilometers (L/
100 km) or miles per gallon (mpg).
This number is calculated based on
the number of L/100 km (mpg)
recorded since the last time this
menu item was reset. This number
reflects only the approximate
average fuel economy that the
vehicle has right now, and will
change as driving conditions
change.
Press and hold
Vwhile this display
is active to reset the trip odometer
and the average fuel economy. Trip
A and Trip B can also be reset by
pressing
pand choosing reset. Fuel Range :
Shows the
approximate distance the vehicle
can be driven without refueling.
LOW will be displayed when the
vehicle is low on fuel. The fuel
range estimate is based on an
average of the vehicle's fuel
economy over recent driving history
and the amount of fuel remaining in
the fuel tank.
Oil Life : Shows an estimate of the
oil's remaining useful life.
If REMAINING OIL LIFE 99% is
displayed, that means 99% of the
current oil life remains.
When the remaining oil life is low,
the CHANGE ENGINE OIL SOON
message will appear on the display.
The oil should be changed as soon
as possible. See Engine Oil0293.
In addition to the engine oil life
system monitoring the oil life,
additional maintenance is
recommended in the Maintenance
Schedule. See Maintenance
Schedule 0383. The Oil Life display must be reset
after each oil change. It will not
reset itself. Do not reset the Oil Life
display at any time other than when
the oil has just been changed.
It cannot be reset accurately until
the next oil change. To reset the
engine oil life system, press and
hold
Vfor several seconds while
the Oil Life display is active. See
Engine Oil Life System 0295.
Tire Pressure : Shows the
approximate pressures of all four
tires. Tire pressure is displayed in
either kilopascal (kPa) or in pounds
per square inch (psi). If the pressure
is low, the value for that tire is
shown in amber. See Tire Pressure
Monitor System 0339 and
Tire Pressure Monitor Operation
0 340.
Fuel Economy : The center
displays the approximate
instantaneous fuel economy as a
number and bar graph. Displayed
above the bar graph is a running
average of fuel economy for the
most recently traveled selected

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
178 Climate Controls
Climate Controls
Climate Control Systems
Dual Automatic ClimateControl System . . . . . . . . . . . . . 178
Rear Climate Control System . . . . . . . . . . . . . . . . . . . . . . 182
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . 183
Maintenance
Passenger Compartment AirFilter . . . . . . . . . . . . . . . . . . . . . . . . 184
Service . . . . . . . . . . . . . . . . . . . . . . . 185
Climate Control
Systems
Dual Automatic Climate
Control System
With this system the heating,
cooling, and ventilation in the
vehicle can be controlled. Some
climate control settings can be
changed. See “Climate and Air
Quality” underVehicle
Personalization 0154.
1. Driver Temperature Control
2. A/C (Air Conditioning) 3. Air Delivery Mode Controls
4. Fan Control
5. Defrost
6. Passenger Temperature
Control
7. SYNC (Synchronized Temperature)
8. Rear Window Defogger
9. RCTRL (Rear Climate Control Lockout)
10. Rear Temperature Control
11. Rear Air Delivery Mode Control
12. Rear Fan Control
13. Front Climate Control Power Button
14. Rear AUTO (Automatic Operation)
15. Rear Climate Control Power Button
16. Air Recirculation
17. AUTO (Automatic Operation)

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
184 Climate Controls
Maintenance
Passenger Compartment
Air Filter
The filter reduces the dust, pollen,
and other airborne irritants from
outside air that is pulled into the
vehicle.
The filter should be replaced as part
of routine scheduled maintenance.
SeeMaintenance Schedule 0383.
To find out what type of filter to use,
see Maintenance Replacement
Parts 0393.
1. Open the glove box completely.
2. Disconnect the glove box door
damper string from the glove
box door assembly. A pen or
pencil may be inserted through
the end of the damper string to
prevent the string from slipping
inside the door assembly.
3. Remove the six screws andremove the access plate.
4. Release the two tabs holdingthe service door. Open the
service door and remove the
old filter.
5. Install the new air filter.
6. Close the service door and secure the tabs.
7. Reverse the steps to reinstall the glove box.
See your dealer if additional
assistance is needed.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Climate Controls 185
Service
All vehicles have a label underhood
that identifies the refrigerant used in
the vehicle. The refrigerant system
should only be serviced by trained
and certified technicians. The air
conditioning evaporator should
never be repaired or replaced by
one from a salvage vehicle.
It should only be replaced by a new
evaporator to ensure proper and
safe operation.
During service, all refrigerants
should be reclaimed with proper
equipment. Venting refrigerants
directly to the atmosphere is harmful
to the environment and may also
create unsafe conditions based on
inhalation, combustion, frostbite,
or other health-based concerns.
The air conditioning system requires
periodic maintenance. See
Maintenance Schedule0383.