CHEVROLET SUBURBAN 2020 Owner's Guide

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
30 Keys, Doors, and Windows
Interfering with the power liftgate
motion or manually closing the
liftgate too quickly after power
opening may resemble a support
strut failure. This could also activate
the falling liftgate detection feature.
Allow the liftgate to complete its
operation and wait a few seconds
before manually closing the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
the liftgate will automatically reverse
direction and move a short distance
away from the obstacle. After
removing the obstruction, the power
liftgate operation can be used again.
If the liftgate encounters multiple
obstacles on the same power cycle,
the power function will deactivate.
After removing the obstructions,
manually close the liftgate. This will
allow normal power operation
functions to resume.
If the vehicle is locked while the
liftgate is closing, and an obstacle is
encountered that prevents theliftgate from completely closing, the
horn will sound as an alert that the
liftgate did not close.
Pinch sensors are on the side
edges of the liftgate. If an object is
caught between the liftgate and the
vehicle and presses against a
sensor, the liftgate will reverse
direction and stop at a partially open
position. The liftgate will remain
open until it is activated again or
closed manually.
Setting the 3/4 Mode
To change the position the liftgate
stops at when opening:
1. Select MAX or 3/4 mode and power open the liftgate.
2. Stop the liftgate movement at the desired height by pressing
any liftgate button. Manually
adjust the liftgate position if
needed.
3. Press and hold
lon the
bottom edge of the liftgate next
to the latch on the outside of
the liftgate until the turn signals flash and a beep sounds. This
indicates the setting has been
recorded.
The liftgate cannot be set below a
minimum programmable height.
If there is no light flash or sound,
then the height adjustment may be
too low.
Manual Operation
Select OFF to manually operate the
liftgate. See “Manual Liftgate” at the
beginning of this section.
Caution
Attempting to move the liftgate
too quickly and with excessive
force may result in damage to the
vehicle.
Operate the liftgate manually with a
smooth motion and moderate
speed. The system includes a
feature which limits the manual
closing speed to protect the
components.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Keys, Doors, and Windows 31
Hands-Free Operation
If equipped with Hands-Free Vehicle
Access, the liftgate may be
operated with a kicking motion
under the rear bumper.
The liftgate will not operate if the
RKE transmitter is not within
1 m (3 ft).
The hands-free feature will not work
while the liftgate is moving. To stop
the liftgate while in motion use one
of the liftgate switches.
The hands-free feature can be
customized. SeeVehicle
Personalization 0154. Choose from
the following:
On-Open and Close : The kicking
motion is activated to both open and
close the liftgate.
On-Open Only : The kicking motion
is activated to only open the liftgate.
Off : The feature is disabled.
Length of Kick Zone
To operate, move your foot in a
forward kicking motion under the
center of the rear bumper, then pull
it back.
Caution
Splashing water may cause the
liftgate to open. Keep the RKE
transmitter away from the rear
bumper detection area or turn the
liftgate mode to OFF when
cleaning or working near the rear
bumper to avoid accidental
opening.
. Do not sweep your foot side
to side.
. Do not keep your foot under the
bumper; the liftgate will not
activate.
. Do not touch the liftgate until it
has stopped moving.
. This feature may be temporarily
disabled under some conditions.
If the liftgate does not respond to
the kick, open or close the

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
32 Keys, Doors, and Windows
liftgate by another method or
start the vehicle. The feature will
be re-enabled.
When closing the liftgate using this
feature, there will be a short delay.
The rear lights will flash and a
chime will sound. Step away from
the liftgate before it starts moving.
Power Assist Steps
{Warning
To avoid personal injury or
property damage, before entering
or exiting the vehicle, be sure the
power assist step is fully
extended. Do not step on the
power assist step while it is
moving. Never place hands or
other body parts between the
extended power assist step and
the vehicle.
If equipped, the power assist steps
will deploy when the door is opened
and automatically retract
three seconds after the door is closed. The power assist steps will
retract immediately if the vehicle
starts moving.
Disable the power assist steps
before jacking or placing any object
under the vehicle. Too much ice
buildup may prevent deployment of
the power assist steps. Check the
step position before exiting the
vehicle. If this happens, disable the
power assist steps, clear the ice,
then enable the assist steps and
confirm normal function prior to use.
Keep hands, children, pets, objects,
and clothing clear of the power
assist steps when in motion. The
steps will reverse direction if they
encounter an obstruction when
opening or closing. Remove the
obstruction, then open and close the
door on the same side to complete
the motion of the assist steps. If the
obstruction is not cleared, the assist
steps remain extended while driving.
To extend both power assist steps
for cleaning, press
jwhile the
vehicle is in P (Park) or N (Neutral).
Press
jagain to retract them.
The DIC will display a message.
Enable/Disable
Press and hold
jfor four seconds
to lock and disable the power assist
steps. Press and hold
jfor
four seconds again to enable them.
The DIC will display a message.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Keys, Doors, and Windows 33
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Vehicle Alarm System
The indicator light, on the
instrument panel near the
windshield, indicates the status of
the system.
Off :Alarm system is disarmed.
On Solid : Vehicle is secured
during the delay to arm the system.
Fast Flash : Vehicle is unsecured.
A door, liftgate, or the hood is open.
Slow Flash : Alarm system is
armed.
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of three ways:
.Use the RKE transmitter.
. Use the Keyless Access
system.
. With a door open, press
Q
on the interior of the door.
3. After 30 seconds the alarm system will arm, and the
indicator light will begin to
slowly flash. Pressing
Qon the
RKE transmitter a second time
will bypass the 30-second
delay and immediately arm the
alarm system.
The vehicle alarm system will not
arm if the doors are locked with
the key.
If the driver door is opened without
first unlocking with the RKE
transmitter, the horn will chirp and
the lights will flash to indicate
pre-alarm. If the vehicle is not
started, or the door is not unlocked by pressing
Kon the RKE
transmitter during the 10-second
pre-alarm, the alarm will be
activated.
The alarm will also be activated if a
passenger door, the liftgate, or the
hood is opened without first
disarming the system. When the
alarm is activated, the turn signals
flash and the horn sounds for about
30 seconds. The alarm system will
then re-arm to monitor for the next
unauthorized event.
Disarming the Alarm System
To disarm the alarm system or turn
off the alarm if it has been activated:
. Press
Kon the RKE transmitter.
. Unlock the vehicle using the
Keyless Access system.
. Start the vehicle.
To avoid setting off the alarm by
accident:
. Lock the vehicle after all
occupants have exited.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
34 Keys, Doors, and Windows
.Always unlock a door with the
RKE transmitter, or use the
Keyless Access system.
Unlocking the driver door with
the key will not disarm the
system or turn off the alarm.
How to Detect a Tamper
Condition
IfKis pressed on the RKE
transmitter and the horn chirps three
times, an alarm occurred previously
while the alarm system was armed.
If the alarm has been activated, a
message will appear on the DIC.
Power Sounder, Inclination
Sensor, and Intrusion Sensor
In addition to the standard
theft-deterrent system features, this
system may also have a power
sounder, inclination sensor, and
intrusion sensor.
The power sounder provides an
audible alarm which is distinct from
the vehicle’ s horn. It has its own power source, and can sound an
alarm if the vehicle’s battery is
compromised.
The inclination sensor can set off
the alarm if it senses movement of
the vehicle, such as a change in
vehicle orientation.
The intrusion sensor monitors the
vehicle interior, and can activate the
alarm if it senses unauthorized entry
into the vehicle’s interior. Do not
allow passengers or pets to remain
in the vehicle when the intrusion
sensor is activated.
Before arming the theft-deterrent
system and activating the intrusion
sensor:
.
Make sure all doors and
windows are completely closed.
. Secure any loose items such as
a sunshades.
. Make sure there are no
obstructions blocking the
sensors in the front overhead
console.
. Close DVD screens before
leaving the vehicle.
Intrusion and Inclination
Sensors Disable Switch
It is recommended that the intrusion
and inclination sensors be
deactivated if pets are left in the
vehicle or the vehicle is being
transported.
With the vehicle off, press
oin
the front overhead console to turn
off the feature.
The indicator light will come on
momentarily, indicating that these
sensors have been disabled until
the next time the alarm system is
armed.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Keys, Doors, and Windows 35
Immobilizer
SeeRadio Frequency Statement
0 410.
Immobilizer Operation
(Key Access)
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the vehicle is
turned off.
The system is automatically
disarmed when the ignition is turned
from off to on.
The security light, in the instrument
cluster, comes on if there is a
problem with arming or disarming
the theft-deterrent system. When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. It may be
necessary to check the fuse. See
Fuses and Circuit Breakers
0319.
If the engine still does not start with
the other key, the vehicle needs
service. If the vehicle does start, the
first key may be faulty. See your
dealer.
It is possible for the immobilizer
system to learn new or replacement
keys. Up to eight keys can be
programmed for the vehicle. To
program additional keys, see Keys
(Keyless Access) 09or
Keys (Key Access) 010. To
program additional transmitters, see
your dealer. Do not leave the key or device that
disarms or deactivates the vehicle
theft system in the vehicle.
See your dealer to get a new key
blank cut exactly as the ignition key
that operates the system.
Immobilizer Operation
(Keyless Access)
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the transmitter
leaves the vehicle.
The immobilization system is
disarmed when ENGINE START/
STOP is pressed and a valid
transmitter is found in the vehicle.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
36 Keys, Doors, and Windows
The security light in the instrument
cluster comes on when there is a
problem with arming or disarming
the theft-deterrent system.
The system has one or more
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched
transmitter will start the vehicle.
If the transmitter is ever damaged,
you may not be able to start your
vehicle.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
vehicle off and try again.
If the vehicle will not change ignition
modes (ACC/ACCESSORY, on, off),
and the RKE transmitter appears to
be undamaged, try another
transmitter. Or, you may try placing
the transmitter in the front
cupholder. See“Starting the Vehicle
with a Low Transmitter Battery” under
Remote Keyless Entry (RKE)
System Operation (Key Access)
0 13 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 16.
If the engine does not start with the
other transmitter or when the
transmitter is in the pocket in the
front cupholder, the vehicle needs
service. See your dealer who can
service the theft-deterrent system
and have a new transmitter
programmed to the vehicle.
Do not leave the transmitter or
device that disarms or deactivates
the theft-deterrent system in the
vehicle.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Keys, Doors, and Windows 37
Power Mirrors
Shown with Power Folding
Mirrors, Manual Folding Similar
To adjust the mirrors: 1. Press (1) or (2) to select the driver or passenger side mirror.
The indicator light comes on.
2. Press the arrows on the control pad to move the mirror up,
down, right, or left.
3. Adjust the outside mirror so that the side of the vehicle and
the area behind are seen. 4. Press either (1) or (2) again to
deselect the mirror. The
indicator light goes off.
Exterior Automatic Dimming
Mirror
If equipped, the driver outside mirror
automatically adjusts for the glare of
headlamps behind. This feature
comes on when the vehicle is
started. See Automatic Dimming
Rearview Mirror 040.
Turn Signal Indicator
The vehicle may also have a turn
signal indicator on the mirror. An
arrow on the mirror flashes in the
direction of the turn or lane change.
Folding Mirrors
Power Folding
To adjust power folding mirrors,
if equipped:
1. Press
{to fold the mirrors
inward.
2. Press
{again to return the
mirrors to the driving position.
Resetting the Power Folding
Mirrors
Reset the power folding mirrors if:
. The mirrors are accidentally
obstructed while folding.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
38 Keys, Doors, and Windows
.They are accidentally manually
folded/unfolded.
. The mirrors will not stay in the
unfolded position.
. The mirrors vibrate at normal
driving speeds.
Fold and unfold the mirrors one time
using the mirror controls to reset
them to their normal position.
A popping noise may be heard
during the resetting of the power
folding mirrors. This sound is normal
after a manual folding operation.
Remote Mirror Folding
If equipped, press and holdQon
the RKE transmitter for
approximately one second to
automatically fold the exterior
mirrors. Press and hold
Kon the
RKE transmitter for approximately
one second to unfold. See Remote
Keyless Entry (RKE) System
Operation (Key Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 16. This feature is turned on or off
through vehicle personalization. See
Vehicle Personalization
0154.
Manual Folding
Fold the mirrors inward to prevent
damage when going through an
automatic car wash. To fold, pull the
mirror toward the vehicle. Push the
mirror outward, to return to its
original position.
Heated Mirrors
K
:Press to heat the mirrors.
See “Rear Window Defogger” under
Dual Automatic Climate Control
System 0178.
Blind Spot Mirrors
If equipped, there is a small convex
mirror built into the upper and outer
corner of the driver outside mirror.
It can show objects that may be in
the vehicle's blind zone.
Driving with the Blind Spot
Mirror
Actual Mirror View

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Keys, Doors, and Windows 39
1. When the approaching vehicleis a long distance away, the
image in the main mirror is
small and near the inboard
edge of the mirror.
2. As the vehicle gets closer, the image in the main mirror gets
larger and moves outboard.
3. As the vehicle enters the blind zone, the image transitions
from the main mirror to the
blind spot mirror.
4. When the vehicle is in the blind zone, the image only appears
in the blind spot mirror.
Using the Outside Mirror with
the Blind Spot Mirror
1. Set the main mirror so that theside of the vehicle can just be
seen and the blind spot mirror
has an unobstructed view.
2. When checking for traffic or before changing a lane, look at
the main driver/passenger side
mirror to observe traffic in the
adjacent lane, behind your
vehicle. Check the blind spot mirror for a vehicle in the blind
zone. Then, glance over your
shoulder to double check
before moving slowly into the
adjacent lane.
Reverse Tilt Mirrors
If equipped with memory seats, the
passenger and/or driver mirror tilts
to a preselected position when the
vehicle is in R (Reverse). This
allows the curb to be seen when
parallel parking.
The mirror(s) return to the original
position when:
.
The vehicle is shifted out of
R (Reverse), or remains in
R (Reverse) for about
30 seconds.
. The ignition is turned off.
. The vehicle is driven in
R (Reverse) above a set speed.
To turn this feature on or off, see
Vehicle Personalization 0154.
Interior Mirrors
Interior Rearview Mirrors
Adjust the rearview mirror for a clear
view of the area behind your
vehicle.
If equipped with OnStar, there may
be three buttons at the bottom of the
mirror. See OnStar Overview 0414.
To avoid accidental OnStar calls,
clean the mirror with the ignition off.
Do not spray glass cleaner directly
on the mirror. Use a soft towel
dampened with water.
Manual Rearview Mirror
Push the tab forward for daytime
use and pull it rearward for
nighttime use to avoid glare of the
headlamps from behind.