steering CHEVROLET SUBURBAN 2020 Service Manual

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
Driving and Operating 223
{Warning
Shifting the transfer case to
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or someone else
could be seriously injured. Be
sure to set the parking brake
before placing the transfer case in
N (Neutral). SeeParking Brake
0 228.
Caution
Extended high-speed operation in
4
nmay damage or shorten the
life of the drivetrain.
Engagement noise and bump when
shifting between 4
nand 4mor from
N (Neutral), with the engine running,
is normal. Shifting into 4
nwill turn Traction
Control and StabiliTrak/Electronic
Stability Control (ESC) off. See
Traction Control/Electronic Stability
Control 0229.
Two-Speed Automatic
Transfer Case
If equipped, use the transfer case
knob next to the steering wheel to
shift into and out of four-wheel drive.
All of the lights will flash on then off
momentarily when the ignition is
turned on. The light that remains on
will indicate the state of the
transfer case. If the indicator mark on the knob
does not match up with the light,
then most likely the knob was
moved when the ignition was off.
The indicator mark on the knob
must line up with the indicator light
before a shift can be commanded.
To command a shift, rotate the
transfer case knob to the new
desired position. The light will flash
meaning that the shift is in progress.
When the shift is completed the new
position will be illuminated. If the
transfer case cannot complete a
shift command, it will go back to its
last chosen setting.
The settings are:
N (Neutral) :
Use only when the
vehicle needs to be towed. See
Recreational Vehicle Towing 0368
or
Towing the Vehicle 0367.
2
m(Two-Wheel Drive High) : Use
for driving on most streets and
highways. The front axle is not
engaged. This setting provides the
best fuel economy.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
226 Driving and Operating
9. Place the transmission shiftlever in P (Park). See
Recreational Vehicle Towing
0368.
10. Turn the ignition off.
Shifting Out of N (Neutral)
To shift out of N (Neutral): 1. Set the parking brake and apply the brake pedal.
2. Turn the ignition on with the engine off.
3. Shift the transmission to N (Neutral).
4. Turn the transfer case knob to the desired setting.
After the transfer case has
shifted out of N (Neutral), the
N (Neutral) light will go out.
5. Release the parking brake.
6. Start the engine and shift the transmission to the
desired gear.Single-Speed Automatic
Transfer Case
Use the transfer case knob, next to
the steering wheel, to shift into and
out of four-wheel drive for extra
traction.
All of the lights will flash on then off
momentarily when the ignition is
turned on. The light that remains on
will indicate the state of the
transfer case.
If the indicator mark on the knob
does not match up with the light,
then most likely the knob was
moved when the ignition was off. The indicator mark on the knob
must line up with the indicator light
before a shift can be commanded.
To command a shift, rotate the
transfer case knob to the new
desired position. The light will flash
meaning that the shift is in progress.
When the shift is completed the new
position will be illuminated. If the
transfer case cannot complete a
shift command, it will go back to its
last chosen setting.
The settings are:
2
m(Two-Wheel Drive High) :
Use
for driving on most streets and
highways. The front axle is not
engaged. This setting provides the
best fuel economy.
AUTO (Automatic Four-Wheel
Drive) : Use when road surface
traction conditions are variable.
When driving in AUTO, the front
axle is engaged, and the vehicle's
power is sent to the front and rear
wheels automatically based on
driving conditions. This setting
provides slightly lower fuel economy
than 2
m.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
Driving and Operating 227
Do not use AUTO mode to park on
a steep grade with poor traction
such as ice, snow, mud, or gravel.
In AUTO mode only the rear wheels
will hold the vehicle from sliding
when parked. If parking on a steep
grade, use 4
mto keep all four
wheels engaged.
4
m(Four-Wheel Drive High) : Use
this position when extra traction is
needed, such as when driving on
snowy or icy roads, when
off-roading, or when plowing snow.
Shifting Into 4
mor AUTO
Turn the knob to the 4
mor AUTO
position. This can be done at any
speed. The indicator light will flash
while shifting. It will remain on when
the shift is completed.
Shifting Into 2
m
Turn the knob to the 2mposition.
This can be done at any speed. The
indicator light will flash while
shifting. It will remain on when the
shift is completed.
Brakes
Antilock Brake
System (ABS)
The Antilock Brake System (ABS)
helps prevent a braking skid and
maintain steering while
braking hard.
ABS performs a system check when
the vehicle is first driven.
A momentary motor or clicking noise
may be heard while this test is going
on, and the brake pedal may move
slightly. This is normal.
If there is a problem with ABS, this
warning light stays on. See Antilock
Brake System (ABS) Warning Light
0 140. ABS does not change the time
needed to get a foot on the brake
pedal and does not always
decrease stopping distance. If you
get too close to the vehicle ahead,
there will not be enough time to
apply the brakes if that vehicle
suddenly slows or stops. Always
leave enough room ahead to stop,
even with ABS.
Using ABS
Do not pump the brakes. Just hold
the brake pedal down firmly.
Hearing or feeling ABS operate is
normal.
Braking in Emergencies
ABS allows steering and braking at
the same time. In many
emergencies, steering can help
even more than braking.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
230 Driving and Operating
When the transfer case is in
Four-Wheel Drive Low, the stability
system is automatically disabled,
g
comes on, and the appropriate
message will appear on the DIC.
Both traction control and StabiliTrak
are automatically disabled in this
condition.
The indicator light for both systems
is in the instrument cluster. This
light will:
.Flash when TCS is limiting
wheel spin.
. Flash when StabiliTrak is
activated.
. Turn on and stay on when either
system is not working.
If either system fails to turn on or to
activate, a message displays in the
Driver Information Center (DIC), and
dcomes on and stays on to indicate that the system is inactive
and is not assisting the driver in
maintaining control. The vehicle is
safe to drive, but driving should be
adjusted accordingly.
If
dcomes on and stays on:
1. Stop the vehicle.
2. Turn the engine off and wait 15 seconds.
3. Start the engine.
Drive the vehicle. If
dcomes on
and stays on, the vehicle may need
more time to diagnose the problem.
If the condition persists, see your
dealer.
Turning the Systems Off
and On
The button for TCS and StabiliTrak
is on the instrument panel to the left
of the steering wheel.
Caution
Do not repeatedly brake or
accelerate heavily when TCS is
off. The vehicle driveline could be
damaged.
To turn off only TCS, press and
release
g. The traction off lighti
displays in the instrument cluster.
The appropriate message will
display in the DIC. To turn TCS on
again, press and release
g. The
traction off light
idisplayed in the
instrument cluster will turn off.
If TCS is limiting wheel spin when
g
is pressed, the system will not turn
off until the wheels stop spinning.
To turn off both TCS and StabiliTrak,
press and hold
guntil the traction
off light
iand the StabiliTrak OFF
light
gcome on and stay on in the

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
Driving and Operating 231
instrument cluster, then release. The
appropriate message will display in
the DIC.
To turn TCS and StabiliTrak on
again, press and release
g. The
traction off light
iand the
StabiliTrak OFF light
gin the
instrument cluster turn off.
StabiliTrak will automatically turn on
if the vehicle exceeds 56 km/h
(35 mph). Traction control will
remain off.
The vehicle has a Trailer Sway
Control (TSC) feature and a Hill
Start Assist (HSA) feature. See
Trailer Sway Control (TSC) 0280 or
Hill Start Assist (HSA) 0228.
Adding accessories can affect the
vehicle performance. See
Accessories and Modifications
0 285.
Hill Descent
Control (HDC)
If equipped, Hill Descent Control
(HDC) sets and maintains vehicle
speed while driving down steep
grades in a forward or reverse gear.
The HDC switch is on the center
stack, below the climate controls.
Press
5to enable or disable HDC.
Vehicle speed must be below
50 km/h (31 mph).
When enabled, the HDC light
displays on the instrument cluster.
A blinking HDC light indicates the
system is actively applying the
brakes to maintain vehicle speed.
HDC can maintain vehicle speeds
between 1 and 30 km/h (1 and
19 mph) on grades greater than or
equal to 10%. Noise from the hydraulic brake
control module is normal when HDC
is active.
When HDC is activated, the initial
HDC speed is set to the current
driving speed. It can be increased or
decreased by pressing +RES or
SET- on the steering wheel, or by
applying the accelerator or brake
pedal. This adjusted speed
becomes the new set speed.
HDC will remain enabled between
30 and 60 km/h (19 and 37 mph);
however, vehicle speed cannot be
set or maintained in this range. HDC
will automatically disable if the
vehicle speed is above 80 km/h
(50 mph) or above 60 km/h
(37 mph) for at least 30 seconds.5must be pressed again to
re-enable HDC. HDC may disable
after an extended period of use.
If this happens, HDC will require
time to cool down. The length of
time HDC remains active depends
on road conditions, grade, set
speed, vehicle loading, and outside
temperature.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
234 Driving and Operating
Once the vehicle speed reaches
about 40 km/h (25 mph) or more,
briefly press +RES. The vehicle
returns to the previous set speed.
Increasing Speed While Using
Cruise Control
If the cruise control system is
already activated:
.Press and hold +RES on the
steering wheel until the vehicle
accelerates to the desired
speed, then release it.
. To increase vehicle speed in
small increments, briefly press
+RES. For each press, the
vehicle goes about 1 km/h
(1 mph) faster.
The speedometer reading can be
displayed in either English or metric
units. See Instrument Cluster 0127.
The increment value used depends
on the units displayed.
Reducing Speed While Using
Cruise Control
If the cruise control system is
already activated: .
Press and hold SET– until the
desired lower speed is reached,
then release it.
. To slow down in small
increments, briefly press SET–.
For each press, the vehicle goes
about 1 km/h (1 mph) slower.
The speedometer reading can be
displayed in either English or metric
units. See Instrument Cluster 0127.
The increment value used depends
on the units displayed.
Passing Another Vehicle While
Using Cruise Control
Use the accelerator pedal to
increase the vehicle speed. When
you take your foot off the pedal, the
vehicle will slow down to the
previous set cruise speed. While
pressing the accelerator pedal or
shortly following the release to
override cruise control, briefly
pressing SET– will result in cruise
control set to the current vehicle
speed. Using Cruise Control on Hills
How well the cruise control works
on hills depends on the vehicle
speed, the load, and the steepness
of the hills. When going up steep
hills, pressing the accelerator pedal
may be necessary to maintain
vehicle speed. When going
downhill, Cruise Grade Braking
helps maintain the driver selected
speed.
Cruise Grade Braking is enabled
when the vehicle is started and
cruise control is active. It is not
enabled in Range Selection Mode.
It assists in maintaining driver
selected speed when driving on
downhill grades by using the engine
and transmission to slow the
vehicle.
To disable and enable Cruise Grade
Braking for the current ignition
cycle, press and hold the Tow/Haul
button for five seconds. A DIC
message displays.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
Driving and Operating 237
When ACC is engaged, a green\indicator will be lit on the
instrument cluster and the following
gap will be displayed. When the
regular cruise control is engaged, a
green
Jindicator will be lit on the
instrument cluster; the following gap
will not display.
When the vehicle is turned on, the
cruise control mode will be set to
the last mode used before the
vehicle was turned off.
Setting Adaptive Cruise Control
If
Jis on when not in use, it could
get pressed and go into ACC when
not desired. Keep
Joff when
cruise is not being used.
Select the set speed desired for
cruise. This is the vehicle speed
when no vehicle is detected in
its path.
ACC will not set or resume at a
speed less than 25 km/h (16 mph).
To set ACC:
1. Press
5. 2. Get up to the desired speed.
3. Press and release SET–
.
4. Remove your foot from the accelerator.
After ACC is set, it may immediately
apply the brakes if a vehicle ahead
is detected closer than the selected
following gap.
ACC can also be set while the
vehicle is stopped if ACC is on and
the brake pedal is applied.
The ACC indicator displays on the
Driver Information Center (DIC) in
the instrument cluster. When ACC is
active, the indicator turns green.
Be mindful of speed limits,
surrounding traffic speeds, and
weather conditions when selecting
the set speed. Resuming a Set Speed
If the ACC is set at a desired speed
and then the brakes are applied,
ACC is disengaged without erasing
the set speed from memory.
To begin using ACC again, press
+RES on the steering wheel. The
vehicle returns to the previous set
speed.
Increasing Speed While ACC is at
a Set Speed
Do one of the following:
.
Use the accelerator to get to the
higher speed. Press SET– .
Release the control and the
accelerator pedal. The vehicle
will now cruise at the higher
speed.
When the accelerator pedal is
pressed, ACC will not brake
because it is overridden. The
ACC indicator will turn blue on
the instrument panel and heads
up display, if equipped.
. Press and hold +RES until the
desired set speed appears on
the display, then release it.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
238 Driving and Operating
.To increase vehicle speed in
small increments, briefly press
+RES. For each press, the
vehicle goes to the next 1 km/h
(1 mph) faster mark on the
speedometer.
. To increase speed in larger
increments, press and briefly
hold +RES. For each press, the
vehicle speed goes to next
5 km/h (5 mph) faster mark on
the speedometer.
When it is determined that there is
no vehicle ahead or the vehicle
ahead is beyond the selected
following gap, then the vehicle
speed will increase to the set speed.
The set speed can also be
increased while the vehicle is
stopped.
. If stopped with the brake
applied, press RES+ until the
desired set speed is displayed.
. If ACC is holding the vehicle at a
stop and there is another vehicle
directly ahead, pressing RES+
will increase the set speed. Pressing RES+ when there is no
longer a vehicle ahead will
cause ACC to resume.
Reducing Speed While ACC is at a
Set Speed
Do one of the following:
. Use the brake to get to the
desired lower speed. Release
the brake and press SET– . The
vehicle will now cruise at the
lower speed.
. Press and hold SET– until the
desired lower speed is reached,
then release it.
. To decrease the vehicle speed in
small increments, briefly press
SET−. For each press, the
vehicle speed goes to the next
1 km/h (1 mph) slower mark on
the speedometer.
. To decrease speed in larger
increments, press and briefly
hold SET−. For each press, the
vehicle speed goes to the next
5 km/h (5 mph) slower mark on
the speedometer. The set speed can also be
decreased while the vehicle is
stopped.
.
If stopped with the brake
applied, press or hold SET− until
the desired set speed is
displayed.
Selecting the Follow Distance Gap
When a slower moving vehicle is
detected ahead within the selected
following gap, ACC will adjust the
vehicle's speed and attempt to
maintain the follow distance gap
selected.
Press
3on the steering wheel to
adjust the following gap. When
pressed, the current gap setting
displays briefly on the instrument
cluster. Subsequent presses cycle
the
3button through three
settings: Far, Medium, or Near. The
gap setting will be maintained until it
is changed.
Since each gap setting corresponds
to a following time (Far, Medium,
or Near), the following distance will
vary based on vehicle speed. The

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
248 Driving and Operating
Turning the Features On or Off
TheXbutton to the left of the
steering wheel is used to turn on or
off the Front and Rear Park Assist.
The indicator light in the button
comes on when the features are on
and turns off when the features
have been disabled.
Front and Rear Park Assist can be
set to Off, On, or On with Towbar
through vehicle personalization. See
“Park Assist” underVehicle
Personalization 0154. If Park Assist
is turned off through vehicle
personalization, the Park Assist
button will be disabled. To turn the
Park Assist on again, select On in
vehicle personalization. The On with
Towbar setting allows for Park
Assist to work properly with an
attached trailer hitch. Turn off Park
Assist when towing a trailer.
To turn the RPA symbols, guidance
lines, or Rear Cross Traffic Alert on
or off, see “Rear Camera” and
“Collision/Detection Systems” under
Vehicle Personalization 0154. On some models, select the guidance
lines button on the infotainment
display to turn them on or off.
Assistance Systems for
Driving
If equipped, when driving the
vehicle in a forward gear, Forward
Collision Alert (FCA), Lane
Departure Warning (LDW), Lane
Keep Assist (LKA), Side Blind Zone
Alert (SBZA), Lane Change Alert
(LCA), and/or Automatic Emergency
Braking (AEB) can help to avoid a
crash or reduce crash damage.
Forward Collision Alert
(FCA) System
If equipped, the FCA system may
help to avoid or reduce the harm
caused by front-end crashes. When
approaching a vehicle ahead too
quickly, FCA provides a red flashing
alert on the windshield and rapidly
beeps or pulses the driver seat.
FCA also lights an amber visual
alert if following another vehicle
much too closely. FCA detects vehicles within a
distance of approximately 60 m
(197 ft) and operates at speeds
above 8 km/h (5 mph). If the vehicle
has Adaptive Cruise Control (ACC),
it can detect vehicles to distances of
approximately 110 m (360 ft) and
operates at all speeds. See
Adaptive Cruise Control
0235.
{Warning
FCA is a warning system and
does not apply the brakes. When
approaching a slower-moving or
stopped vehicle ahead too rapidly,
or when following a vehicle too
closely, FCA may not provide a
warning with enough time to help
avoid a crash. It also may not
provide any warning at all. FCA
does not warn of pedestrians,
animals, signs, guardrails,
bridges, construction barrels,
or other objects. Be ready to take
action and apply the brakes. See
Defensive Driving 0188.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/24/19
Driving and Operating 249
FCA can be disabled with either the
FCA steering wheel control or,
if equipped, through vehicle
personalization. See“Collision/
Detection Systems” underVehicle
Personalization 0154.
Detecting the Vehicle Ahead
FCA warnings will not occur unless
the FCA system detects a vehicle
ahead. When a vehicle is detected,
the vehicle ahead indicator will
display green. Vehicles may not be
detected on curves, highway exit
ramps, or hills, due to poor visibility;
or if a vehicle ahead is partially
blocked by pedestrians or other
objects. FCA will not detect another
vehicle ahead until it is completely
in the driving lane.
{Warning
FCA does not provide a warning
to help avoid a crash, unless it
detects a vehicle. FCA may not
detect a vehicle ahead if the FCA
sensor is blocked by dirt, snow,
or ice, or if the windshield is
damaged. It may also not detect a
vehicle on winding or hilly roads,
or in conditions that can limit
visibility such as fog, rain,
or snow, or if the headlamps or
windshield are not cleaned or in
proper condition. Keep the
windshield, headlamps, and FCA
sensors clean and in good repair.
Collision Alert
With Head-Up Display
Without Head-Up Display
When your vehicle approaches
another detected vehicle too rapidly,
the red FCA display will flash on the
windshield. Also, eight rapid
high-pitched beeps will sound from
the front, or both sides of the Safety
Alert Seat will pulse five times.
When this Collision Alert occurs, the
brake system may prepare for driver
braking to occur more rapidly which
can cause a brief, mild deceleration.
Continue to apply the brake pedal
as needed. Cruise control may be
disengaged when the Collision Alert
occurs.