climate control CHEVROLET SUBURBAN 2020 Owners Manual

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 9
Seats and Restraints . . . . . . . . . . . 44
Storage . . . . . . . . . . . . . . . . . . . . . . . 110
Instruments and Controls . . . . . . 115
Lighting . . . . . . . . . . . . . . . . . . . . . . . 167
Infotainment System . . . . . . . . . . 177
Climate Controls . . . . . . . . . . . . . . 178
Driving and Operating . . . . . . . . . 186
Vehicle Care . . . . . . . . . . . . . . . . . . 283
Service and Maintenance . . . . . 381
Technical Data . . . . . . . . . . . . . . . . 396
Customer Information . . . . . . . . . 400
Reporting Safety Defects . . . . . . 410
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 414
Connected Services . . . . . . . . . . . 422
Index . . . . . . . . . . . . . . . . . . . . 425

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
6 Introduction
1.Air Vents 0183.
2. Head-Up Display (HUD) 0150
(If Equipped).
3.
gTraction Control/Electronic
Stability Control 0229.
jPower Assist Steps 032 (If
Equipped).
XPark Assist Button (If
Equipped). See Assistance
Systems for Parking or Backing
0 244.
ALane Keep Assist (LKA)
0 254 (If Equipped).
0Pedal Adjust Switch (If
Equipped). See Adjustable
Throttle and Brake Pedal
0 204.
4. Turn Signal Lever. See Turn
and Lane-Change Signals
0 171.
Windshield Wiper/Washer
0 117.
5. Favorite Switches (Out of View). See Steering Wheel
Controls 0117. Volume Switches (Out of View).
See
Steering Wheel Controls
0 117.
6. Instrument Cluster 0127.
7. Hazard Warning Flashers
0171.
8. Shift Lever. See Automatic
Transmission 0216.
Tow/Haul Selector Button. See
Tow/Haul Mode 0221.
Range Selection Mode (If
Equipped). See Manual Mode
0 219.
9. Light Sensor. See Automatic
Headlamp System 0170.
10. Infotainment 0177.
11. Dual Automatic Climate Control
System 0178.
12. Heated and Ventilated Front
Seats 053 (If Equipped).
13. USB Ports (If Equipped). See infotainment manual.
14. Power Outlets 0121 (If
Equipped). 15. 110/120-Volt Power Outlet (If
Equipped). See Power Outlets
0 121.
16. Rear Climate Control Buttons. SeeDual Automatic Climate
Control System 0178.
17. Engine START/STOP Button. SeeIgnition Positions (Keyless
Access) 0205 or
Ignition Positions (Key Access)
0 207.
18. Steering Wheel Controls 0117.
19. Hood Release. See Hood
0 286.
20. Horn 0117.
21. Steering Wheel Adjustment
0116.
22. Cruise Control 0232.
Adaptive Cruise Control 0235
(If Equipped).
Forward Collision Alert (FCA)
System 0248 (If Equipped).
Heated Steering Wheel 0117
(If Equipped).
23. Parking Brake 0228.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Keys, Doors, and Windows 23
Remote Vehicle Start
If equipped with the remote start
feature, the climate control system
will come on when the vehicle is
started remotely depending on the
outside temperature.
The rear defog and heated and
ventilated seats, if equipped, may
also come on. SeeHeated and
Ventilated Front Seats 053 and
Vehicle Personalization 0154.
Laws in some communities may
restrict the use of remote starters.
Check local regulations for any
requirements on remote starting of
vehicles.
Do not use remote start if the
vehicle is low on fuel. The vehicle
may run out of fuel.
The vehicle cannot be remote
started if:
. The key is in the ignition (Key
Access) or the transmitter is in
the vehicle (Keyless Access).
. The hood is not closed. .
There is an emission control
system malfunction and the
malfunction indicator lamp is on.
. The hazard flashers are on.
. Two remote vehicle starts or a
start with an extension have
already been used.
. The vehicle is not in P (Park).
. The vehicle is not off.
The engine will turn off during a
remote vehicle start if:
. The coolant temperature gets
too high.
. The oil pressure gets low.
The RKE transmitter range may be
reduced while the vehicle is running.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 013 or
Vehicle Personalization 0154.
Starting the Engine Using Remote
Start
1. Press and release
Q. 2. Immediately press and hold
/
until the turn signal lamps flash
or for at least four seconds.
When the vehicle starts, the
parking lamps will turn on. The
doors will be locked and the
climate control system may
come on.
The engine will continue to run
for 15 minutes. Repeat
Steps 1 and 2 for a 15-minute
time extension.
Turn the ignition on to operate the
vehicle.
Extending Engine Run Time
The engine run time can be
extended by 15 minutes, for a total
of 30 minutes, if during the first
15 minutes Steps 1 and 2 are
repeated while the engine is still
running. An extension can be
requested, 30 seconds after
starting.
A maximum of two remote starts,
or a single start with an extension,
is allowed between ignition cycles.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Keys, Doors, and Windows 27
Doors
Liftgate
{Warning
Exhaust gases can enter the
vehicle if it is driven with the
liftgate or trunk/hatch open,
or with any objects that pass
through the seal between the
body and the trunk/hatch or
liftgate. Engine exhaust contains
carbon monoxide (CO) which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle must be driven with
the liftgate or trunk/hatch open:. Close all of the windows.
. Fully open the air outlets on
or under the instrument
panel.
(Continued)
Warning (Continued)
.Adjust the climate control
system to a setting that
brings in only outside air
and set the fan speed to the
highest setting. See
“Climate Control Systems”
in the Index.
. If the vehicle is equipped
with a power liftgate, disable
the power liftgate function.
See Engine Exhaust 0215.
Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area
above and behind the liftgate is
clear before opening it.
Manual Liftgate
To open the liftgate, pressKon the
power door lock switch or press
K
on the RKE transmitter twice to
unlock all doors. Press the touch
pad (1) on the underside of the
liftgate handle and lift up.
Press the button (2) above the
license plate to open the liftglass,
or press
ctwice quickly on the
RKE transmitter. Do not leave the
liftglass open when raising the
liftgate.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
38 Keys, Doors, and Windows
.They are accidentally manually
folded/unfolded.
. The mirrors will not stay in the
unfolded position.
. The mirrors vibrate at normal
driving speeds.
Fold and unfold the mirrors one time
using the mirror controls to reset
them to their normal position.
A popping noise may be heard
during the resetting of the power
folding mirrors. This sound is normal
after a manual folding operation.
Remote Mirror Folding
If equipped, press and holdQon
the RKE transmitter for
approximately one second to
automatically fold the exterior
mirrors. Press and hold
Kon the
RKE transmitter for approximately
one second to unfold. See Remote
Keyless Entry (RKE) System
Operation (Key Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 16. This feature is turned on or off
through vehicle personalization. See
Vehicle Personalization
0154.
Manual Folding
Fold the mirrors inward to prevent
damage when going through an
automatic car wash. To fold, pull the
mirror toward the vehicle. Push the
mirror outward, to return to its
original position.
Heated Mirrors
K
:Press to heat the mirrors.
See “Rear Window Defogger” under
Dual Automatic Climate Control
System 0178.
Blind Spot Mirrors
If equipped, there is a small convex
mirror built into the upper and outer
corner of the driver outside mirror.
It can show objects that may be in
the vehicle's blind zone.
Driving with the Blind Spot
Mirror
Actual Mirror View

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Seats and Restraints 53
Heated and Ventilated
Front Seats
{Warning
If temperature change or pain to
the skin cannot be felt, the seat
heater may cause burns. To
reduce the risk of burns, use care
when using the seat heater,
especially for long periods of
time. Do not place anything on
the seat that insulates against
heat, such as a blanket, cushion,
cover, or similar item. This may
cause the seat heater to
overheat. An overheated seat
heater may cause a burn or may
damage the seat.
The buttons are on the center stack
below the climate control system. To
operate, the engine must be
running.
Press
Ito heat the driver or
passenger seatback only.
Press
Jto heat the driver or
passenger seat cushion and
seatback.
Press
Cto ventilate the driver or
passenger seat.
The indicator light on the button
comes on when this feature is on. Press the button once for the
highest setting. With each press of
the button, the seat will change to
the next lower setting, and then to
the off setting. The indicator lights
next to the buttons indicate three for
the highest setting and one for the
lowest. If the heated seats are on
high for an extended time, their level
may automatically be lowered.
The passenger seat may take
longer to heat up.
Remote Start Auto Heated and
Ventilated Seats
During a remote start, the heated or
ventilated seats can be turned on
automatically. When it is cold
outside, the heated seats turn on,
and when it is hot outside the
ventilated seats turn on. The heated
or ventilated seats are canceled
when the ignition is turned on. Press
the heated or ventilated seat button
to use the heated or ventilated seats
after the vehicle is started.
The heated or ventilated seat
indicator lights do not turn on during
a remote start.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Instruments and Controls 121
4. Press the MENU knob toselect.
Press
oBACK to go to the last
menu and save the changes.
Setting the Time and Date with
Infotainment Display Controls
To set the time:
1. Touch SETTINGS on the Home Page, then touch Time
and Date.
2. Touch Set Time, then touch
«
orªto increase or decrease
hours, minutes, and AM or PM.
Touch 12–24 Hr for 12 or
24 hour clock.
3. Touch
Sto go back to the
previous menu.
Auto Set requires an active OnStar
or connected service plan.
If auto timing is set, the time
displayed on the clock may not
update immediately when driving
into a new time zone.
To set the date: 1. Touch SETTINGS on the Home
Page, then touch Time
and Date.
2. Touch Set Date, then touch
«
orªto increase or decrease
month, day, or year.
3. Touch
Sto go back to the
previous menu.
To set the clock display: 1. Touch SETTINGS on the Home Page, then touch Time
and Date.
2. Touch Clock Display, then touch Off or On to turn the
clock display off or on.
3. Touch
Sto go back to the
previous menu.
Power Outlets
Power Outlets 12-Volt Direct
Current
Accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone, MP3
player, etc. The vehicle may have up to five
accessory power outlets:
Vehicles with a Center Console
.
One in front of the cupholders on
the center console
. One inside the center storage
console
. One on the rear of the center
storage console
. One in the third row seat on the
driver side
. One in the rear cargo area on
the passenger side
Vehicles with Bench Seats
. One on the center stack below
the climate control system
. One in the storage area on the
bench seat
. One on the rear of the center
armrest storage
. One in the third row seat area on
the driver side
. One in the rear cargo area on
the passenger side

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Instruments and Controls 123
For vehicles with a center console,
the 110/120-volt power outlet is on
the rear of the center console.
For vehicles with bench seats, the
110/120-volt power outlet is on the
center stack below the climate
controls.
An indicator light on the outlet turns
on to show it is in use. The light
comes on when the ignition is on,
equipment requiring less than 150
watts is plugged into the outlet, and
no system fault is detected.
The indicator light does not come on
when the ignition is off or if the
equipment is not fully seated into
the outlet.
If equipment is connected using
more than 150 watts or a system
fault is detected, a protection circuit
shuts off the power supply and the
indicator light turns off. To reset the
circuit, unplug the item and plug it
back in or turn the ignition off and
then back to on. The power restarts
when equipment using 150 watts or
less is plugged into the outlet and a
system fault is not detected.The power outlet is not designed for
the following, and may not work
properly if they are plugged in:
.
Equipment with high initial peak
wattage, such as
compressor-driven refrigerators
and electric power tools
. Other equipment requiring an
extremely stable power supply,
such as
microcomputer-controlled
electric blankets and touch
sensor lamps
. Medical equipment
Wireless Charging
The vehicle may have wireless
charging on top of the center
console. See Center Console
Storage 0112. The system operates
at 145 kHz and wirelessly charges
one Qi compatible smartphone. The
power output of the system is
capable of charging at a rate up to
1 amp (5W), as requested by the
compatible smartphone. See Radio
Frequency Statement 0410.
{Warning
Wireless charging can affect the
operation of an implanted
pacemaker or other medical
devices. If you have one, it is
recommended to consult with
your doctor before using the
wireless charging system.
The vehicle must be on, in ACC/
ACCESSORY, or Retained
Accessory Power (RAP) must be
active. The wireless charging
feature may not correctly indicate
charging when the vehicle is in RAP.
See Retained Accessory Power
(RAP) 0212.
The operating temperature is −20 °C
(−4 °F) to 60 °C (140 °F) for the
charging system and 0 °C (32 °F) to
35 °C (95 °F) for the smartphone.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
156 Instruments and Controls
.Auto Volume
. Maximum Startup Volume
. Audio Cue Volume
Manage Favorites
This allows favorites to be edited.
See “Manage Favorites” in
“Settings” under“Radio” in the
infotainment manual.
Number of Favorites Shown
Select to set the number of favorites
to display.
Select the desired number or select
Auto and the infotainment system
will automatically adjust the number
of favorites shown.
Audible Touch Feedback
This allows Audible Touch
Feedback to be turned on or off.
Select Off or On.
Auto Volume
This feature adjusts the volume
based on vehicle speed and
ambient noise. Select Off, Low, Medium-Low,
Medium, Medium-High, or High.
Maximum Startup Volume
This feature sets the maximum
startup volume. If the vehicle is
started and the volume is greater
than this level, the volume is
adjusted to this level. To set the
maximum startup volume, touch +
or
−to increase or decrease.
Audio Cue Volume
This feature sets the volume of
audio files played at system startup
and shutdown.
Select On, then touch + or −to
increase or decrease the volume.
Vehicle
Select and the following may
display:
. Climate and Air Quality
. Collision/Detection Systems
. Comfort and Convenience
. Lighting
. Power Door Locks .
Remote Lock, Unlock, Start
Climate and Air Quality
Select and the following may
display:
.Auto Fan Speed
. Auto Defog
. Auto Rear Defog
Auto Fan Speed
This feature will set the auto fan
speed.
Select Low, Medium, or High.
Auto Defog
When set to On, the auto defog
comes on when the climate control
sensor detects high interior
humidity. Air will be directed to the
windshield.
Select Off or On.
Auto Rear Defog
If equipped, this feature will
automatically turn on the rear
window defogger when the vehicle
is first started in cold weather and
turn off when the vehicle is warmed.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Lighting 175
Exit Lighting
Some exterior lamps and interior
lamps come on when the key is
removed from the ignition. The
exterior and interior lamps remain
on for a set amount of time, then
automatically turn off.
If equipped with Keyless Access,
the exterior lamps automatically turn
on when the driver door is opened
after the ignition is turned off. The
interior lights turn on when the
ignition is turned off.
The exterior lamps turn off
immediately by turning the exterior
lamp control off.
This feature can be changed. See
Vehicle Personalization0154.
Battery Load
Management
The vehicle has Electric Power
Management (EPM), which
estimates the battery's temperature and state of charge. It then adjusts
the voltage for best performance
and extended life of the battery.
When the battery's state of charge
is low, the voltage is raised slightly
to quickly bring the charge back up.
When the state of charge is high,
the voltage is lowered slightly to
prevent overcharging. The voltmeter
gauge or the voltage display on the
Driver Information Center (DIC),
if equipped, may show the voltage
moving up or down. This is normal.
If there is a problem, an alert will be
displayed.
The battery can be discharged at
idle if the electrical loads are very
high. This is true for all vehicles.
This is because the generator
(alternator) may not be spinning fast
enough at idle to produce all the
power that is needed for very high
electrical loads.
A high electrical load occurs when
several of the following are on, such
as: headlamps, high beams, foglamps, rear window defogger,
climate control fan at high speed,
heated seats, engine cooling fans,
trailer loads, and loads plugged into
accessory power outlets.
EPM works to prevent excessive
discharge of the battery. It does this
by balancing the generator's output
and the vehicle's electrical needs.
It can increase engine idle speed to
generate more power, whenever
needed. It can temporarily reduce
the power demands of some
accessories.
Normally, these actions occur in
steps or levels, without being
noticeable. In rare cases at the
highest levels of corrective action,
this action may be noticeable to the
driver. If so, a DIC message might
be displayed and it is recommended
that the driver reduce the electrical
loads as much as possible.