Fuel door CHEVROLET SUBURBAN 2021 Owner's Manual
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 2021, Model line: SUBURBAN, Model: CHEVROLET SUBURBAN 2021Pages: 433, PDF Size: 7.36 MB
Page 15 of 433

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
14 Keys, Doors, and Windows
1. Press the button on the side of theremote key and pull the mechanical key
out. Never pull the mechanical key out
without pressing the button.
2. With the mechanical key removed, inserta flat, thin object in the center of the
remote key to separate and remove the
back cover.
3. Lift the battery with a flat object.
4. Remove the battery.
5. Insert the new battery, positive sidetoward the back cover. Replace with a
CR2032 or equivalent battery.
6. Push together the remote key.
7. Reinsert the mechanical key.
Remote Vehicle Start
If equipped with the remote start feature,
the climate control system will come on
when the vehicle is started remotely
depending on the outside temperature.
The rear defog and heated and ventilated
seats, if equipped, may also come on. See
Heated and Ventilated Front Seats 043 and
Vehicle Personalization 0124.
Laws in some communities may restrict the
use of remote starters. Check local
regulations for any requirements on remote
starting of vehicles.
Do not use remote start if the vehicle is low
on fuel. The vehicle may run out of fuel.
The vehicle cannot be remote started if:
.The remote key is in the vehicle.
.The hood is not closed.
.There is an emission control system
malfunction and the malfunction indicator
lamp is on.
.The hazard flashers are on.
.Two remote vehicle starts or a start with
an extension have already been used.
.The vehicle is not in P (Park).
.The vehicle is not off.
Page 33 of 433

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
32 Keys, Doors, and Windows
See your dealer for service if a blue screen
and
3are displayed in the mirror, and
the display shuts off. Also, push the tab as
indicated to return to the automatic
dimming mode.
The Rear Camera Mirror may not work
properly or display a clear image if:
.There is glare from the sun or headlamps.
This may obstruct objects from view.
If needed, push the tab to turn off the
display.
.Dirt, snow, or other debris blocks the
camera lens. Clean the lens with a soft
damp cloth, or, if equipped, with the Rear
Camera Washer. See Rear Window Wiper/
Washer 096.
.The camera’s mounting on the vehicle has
been damaged, and/or the position or the
mounting angle of the camera has
changed.
Windows
{
Warning
Never leave a child, a helpless adult, or a
pet alone in a vehicle, especially with the
windows closed in warm or hot weather.
They can be overcome by the extreme
heat and suffer permanent injuries or
even death from heat stroke.
The vehicle aerodynamics are designed to
improve fuel economy performance. This
may result in a pulsing sound when either
rear window is down and the front windows
are up. To reduce the sound, open either a
front window or the sunroof, if equipped.
Power Windows
{Warning
Children could be seriously injured or
killed if caught in the path of a closing
window. Never leave the remote key in a
vehicle with children. When there are (Continued)
Page 65 of 433

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
64 Seats and Restraints
least partially inflated for some time after
they inflate. Some components of the airbag
module may be hot for several minutes. For
location of the airbags, seeWhere Are the
Airbags? 061.
The parts of the airbag that come into
contact with you may be warm, but not too
hot to touch. There may be some smoke
and dust coming from the vents in the
deflated airbags. Airbag inflation does not
prevent the driver from seeing out of the
windshield or being able to steer the
vehicle, nor does it prevent people from
leaving the vehicle.
{Warning
When an airbag inflates, there may be
dust in the air. This dust could cause
breathing problems for people with a
history of asthma or other breathing
trouble. To avoid this, everyone in the
vehicle should get out as soon as it is
safe to do so. If you have breathing
problems but cannot get out of the
vehicle after an airbag inflates, then get
fresh air by opening a window or a door. (Continued)
Warning (Continued)
If you experience breathing problems
following an airbag deployment, you
should seek medical attention.
The vehicle has a feature that may
automatically unlock the doors, turn on the
interior lamps and hazard warning flashers,
and shut off the fuel system after the
airbags inflate. The feature may also
activate, without airbag inflation, after an
event that exceeds a predetermined
threshold. After turning the ignition off and
then on again, the fuel system will return to
normal operation; the doors can be locked,
the interior lamps can be turned off, and
the hazard warning flashers can be turned
off using the controls for those features.
If any of these systems are damaged in the
crash they may not operate as normal.
{Warning
A crash severe enough to inflate the
airbags may have also damaged
important functions in the vehicle, such
as the fuel system, brake and steering
systems, etc. Even if the vehicle appears (Continued)
Warning (Continued)
to be drivable after a moderate crash,
there may be concealed damage that
could make it difficult to safely operate
the vehicle.
Use caution if you should attempt to
restart the engine after a crash has
occurred.
In many crashes severe enough to inflate
the airbag, windshields are broken by
vehicle deformation. Additional windshield
breakage may also occur from the front
outboard passenger airbag.
.Airbags are designed to inflate only once.
After an airbag inflates, you will need
some new parts for the airbag system.
If you do not get them, the airbag
system will not be there to help protect
you in another crash. A new system will
include airbag modules and possibly other
parts. The service manual for the vehicle
covers the need to replace other parts.
.The vehicle has a crash sensing and
diagnostic module which records
information after a crash. See Vehicle
Data Recording and Privacy 0410 and
Event Data Recorders 0411.
Page 94 of 433

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Instruments and Controls 93
Instruments and Controls
Controls
Steering Wheel Adjustment . . . . . . . . . . . . 94
Steering Wheel Controls . . . . . . . . . . . . . . . 94
Heated Steering Wheel . . . . . . . . . . . . . . . . . 94
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Windshield Wiper/Washer . . . . . . . . . . . . . . 95
Rear Window Wiper/Washer . . . . . . . . . . . 96
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Power Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Wireless Charging . . . . . . . . . . . . . . . . . . . . . . 99
Warning Lights, Gauges, and Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . 102
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . 105
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Fuel Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Engine Oil Pressure Gauge . . . . . . . . . . . . 106
Engine Coolant Temperature Gauge . . . 107
Voltmeter Gauge . . . . . . . . . . . . . . . . . . . . . . 107
Seat Belt Reminders . . . . . . . . . . . . . . . . . . . 108
Airbag Readiness Light . . . . . . . . . . . . . . . . 108
Passenger Airbag Status Indicator . . . . . 109
Charging System Light . . . . . . . . . . . . . . . . . 110 Malfunction Indicator Lamp (Check
Engine Light) . . . . . . . . . . . . . . . . . . . . . . . . . 110
Brake System Warning Light . . . . . . . . . . . 111
Electric Parking Brake Light . . . . . . . . . . . . 112
Service Electric Parking Brake Light . . . . . 112
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Four-Wheel-Drive Light . . . . . . . . . . . . . . . . . 113
Hill Descent Control Light . . . . . . . . . . . . . . 113
Lane Keep Assist (LKA) Light . . . . . . . . . . . 113
Vehicle Ahead Indicator . . . . . . . . . . . . . . . . 113
Pedestrian Ahead Indicator . . . . . . . . . . . . . 114
Traction Off Light . . . . . . . . . . . . . . . . . . . . . . 114
Traction Control System (TCS)/Electronic Stability Control Light . . . . . . . . . . . . . . . . 114
Electronic Stability Control (ESC) Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Engine Coolant Temperature Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Driver Mode Control Light . . . . . . . . . . . . . 115
Four Corner Air Suspension Light . . . . . . 116
Tire Pressure Light . . . . . . . . . . . . . . . . . . . . . 116
Engine Oil Pressure Light (Uplevel Cluster) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Low Fuel Warning Light . . . . . . . . . . . . . . . . 117
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 117
High-Beam On Light . . . . . . . . . . . . . . . . . . . 118
Lamps On Reminder . . . . . . . . . . . . . . . . . . . 118
Cruise Control Light . . . . . . . . . . . . . . . . . . . . 118
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . 118
Information Displays
Driver Information Center (DIC) . . . . . . . . 119
Head-Up Display (HUD) . . . . . . . . . . . . . . . . 121
Vehicle Messages
Vehicle Messages . . . . . . . . . . . . . . . . . . . . . . 124
Engine Power Messages . . . . . . . . . . . . . . . 124
Vehicle Speed Messages . . . . . . . . . . . . . . . 124
Vehicle Personalization
Vehicle Personalization . . . . . . . . . . . . . . . . 124
Universal Remote System
Universal Remote System . . . . . . . . . . . . . 129
Universal Remote System Programming . . . . . . . . . . . . . . . . . . . . . . . . 129
Universal Remote System Operation . . . 131
Page 107 of 433

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
106 Instruments and Controls
Uplevel English Fuel Gauge Shown, BaseLevel Fuel Gauge Similar
When the ignition is on, the fuel gauge
indicates about how much fuel is left in
the tank.
There is an arrow near the fuel gauge
pointing to the side of the vehicle the fuel
door is on.
When the indicator nears empty, the low
fuel light comes on. There still is a little fuel
left, but the vehicle should be refueled soon.
Here are three things that some owners ask
about. None of these show a problem with
the fuel gauge:
.It takes a little more, or less fuel to fill up
than the gauge indicated. For example,
the gauge may have indicated the tank
was half full, but it actually took a little
more, or less than half the tank's capacity
to fill the tank.
.The gauge moves a little while turning a
corner, speeding up or braking.
.The gauge takes a few seconds to
stabilize after the ignition is turned on
and goes back to empty when the
ignition is turned off.
Engine Oil Pressure Gauge
Uplevel Metric Shown, Base Level Similar
Uplevel English Shown, Base Level Similar
The engine oil pressure gauge shows the
engine oil pressure in kPa (kilopascals)
or psi (pounds per square inch) when the
engine is running.
Oil pressure can vary with engine speed,
outside temperature, coolant temperature,
and oil viscosity.
On some models, the oil pump will vary
engine oil pressure according to engine
needs. Oil pressure may change quickly as
the engine speed or load varies. This is
normal. If the oil pressure warning light or
Driver Information Center (DIC) message
Page 230 of 433

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Driving and Operating 229
Stop/Start System
This vehicle has a Stop/Start system to shut
off the engine to help conserve fuel. It has
components designed for the increased
number of starts.
{Warning
The automatic engine Stop/Start feature
causes the engine to shut off while the
vehicle is still on. Do not exit the vehicle
before shifting to P (Park). The vehicle
may restart and move unexpectedly.
Always shift to P (Park), and then turn
the ignition off before exiting the vehicle.
Auto Engine Stop/Start
When the brakes are applied and the vehicle
is at a complete stop, the engine may turn
off. When stopped, the tachometer displays
AUTO STOP. See Tachometer0105. When
the brake pedal is released or the
accelerator pedal is pressed, the engine will
restart.
To maintain vehicle performance, other
conditions may cause the engine to
automatically restart before the brake pedal
is released. Auto Stops may not occur and/or Auto
Starts may occur because:
.The climate control settings require the
engine to be running to cool or heat the
vehicle interior.
.The vehicle battery charge is low.
.The vehicle battery has recently been
disconnected.
.Minimum vehicle speed has not been
reached since the last Auto Stop.
.The accelerator pedal is pressed.
.The engine or transmission is not at the
required operating temperature.
.The outside temperature is not in the
required operating range.
.The vehicle is shifted out of D (Drive) to
any gear other than P (Park).
.Tow/Haul Mode or other driver modes
have been selected.
.The vehicle is on a steep hill or grade.
.The driver door has been opened or the
driver seat belt has been unbuckled.
.The hood has been opened.
.The Auto Stop has reached the maximum
allowed time.
Auto Stop Disable Switch
Uplevel Shown, Others Similar
The automatic engine Stop/Start feature can
be disabled and enabled by pressing
h.
Auto Stop is enabled each time you start
the vehicle.
When
his illuminated, the system is
enabled.
Retained Accessory Power (RAP)
When the ignition is turned from on to off,
the following features (if equipped) will
continue to function for up to 10 minutes,
or until the driver door is opened. These
features will also work when the ignition is
in RUN or ACC/ACCESSORY:
Page 279 of 433

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
278 Driving and Operating
Fuels in Foreign Countries
The U.S., Canada, and Mexico post fuel
octane ratings in anti-knock index (AKI). For
fuel not to use in a foreign country, see
Prohibited Fuels0277.
Fuel Additives
TOP TIER Detergent Gasoline is highly
recommended for use with your vehicle.
If your country does not have TOP TIER
Detergent Gasoline, add ACDelco Fuel
System Treatment Plus−Gasoline to the
vehicle’s gasoline fuel tank at every oil
change or 15 000 km (9,000 mi), whichever
occurs first. TOP TIER Detergent Gasoline and
ACDelco Fuel System Treatment Plus
−Gasoline will help keep your vehicle’s
engine fuel deposit free and performing
optimally.
Filling the Tank
If the vehicle has a diesel engine, see the
Duramax diesel supplement.
An arrow on the fuel gauge indicates which
side of the vehicle the fuel door is on. See
Fuel Gauge 0105.
{Warning
Fuel vapors and fuel fires burn violently
and can cause injury or death.
Follow these guidelines to help avoid
injuries to you and others:
.Read and follow all the instructions on
the fuel pump island.
.Turn off the engine when refueling.
.Keep sparks, flames, and smoking
materials away from fuel.
.Do not leave the fuel pump
unattended.
.Avoid using electronic devices while
refueling.
.Do not re-enter the vehicle while
pumping fuel.
.Keep children away from the fuel
pump and never let children
pump fuel.
.Before touching the fill nozzle, touch a
metallic object to discharge static
electricity from your body.
(Continued)
Warning (Continued)
.Fuel can spray out if the fill nozzle is
inserted too quickly. This spray can
happen if the tank is nearly full, and is
more likely in hot weather. Insert the
fill nozzle slowly and wait for any hiss
noise to stop before beginning to
flow fuel.
To open the fuel door, push and release the
rearward center edge of the door.
The capless refueling system does not have
a fuel cap. Slowly and fully insert and latch
the fill nozzle.
Page 381 of 433

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
380 Vehicle Care
Visually check constant velocity joint boots
and axle seals for leaks.
At least every other oil change lubricate the
outer tie rod ends.
Control arm ball joints are maintenance-free.
Caution
Lubrication of applicable steering/
suspension points should not be done
unless the temperature is−12 °C (10 °F) or
higher, or damage could result.
Body Component Lubrication
Lubricate all key lock cylinders, hood hinges,
liftgate hinges, steel fuel door hinge and
power assist step hinges, unless the
components are plastic. Applying silicone
grease on weatherstrips with a clean cloth
will make them last longer, seal better, and
not stick or squeak.
Underbody Maintenance
Caution
Avoid pressure washing the vehicle frame.
Use of high-pressure washers can result
in removal of corrosion protection and
possible vehicle damage. At least twice a year, spring and fall, use
plain water to flush any corrosive materials
from the underbody. Take care to
thoroughly clean any areas where mud and
other debris can collect. If equipped with
power assist steps, extend them and then
use a high pressure wash to clean all joints
and gaps.
Do not directly pressure wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
and contaminate the fluid. Contaminated
fluid will decrease the life of the transfer
case and/or axles and should be replaced.
Sheet Metal Damage
If the vehicle is damaged and requires sheet
metal repair or replacement, make sure the
body repair shop applies anti-corrosion
material to parts repaired or replaced to
restore corrosion protection.
Original manufacturer replacement parts will
provide the corrosion protection while
maintaining the vehicle warranty.
Finish Damage
Quickly repair minor chips and scratches
with touch-up materials available from your
dealer to avoid corrosion. Larger areas of
finish damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon and attack
painted vehicle surfaces causing blotchy,
ring-shaped discolorations, and small,
irregular dark spots etched into the paint
surface. See
“Finish Care” previously in this
section.
Interior Care
To prevent dirt particle abrasions, regularly
clean the vehicle's interior. Immediately
remove any soils. Newspapers or dark
garments can transfer color to the vehicle’s
interior.
Use a soft bristle brush to remove dust from
knobs and crevices on the instrument
cluster. Using a mild soap solution,
immediately remove hand lotions,
sunscreen, and insect repellent from all
interior surfaces or permanent damage may
result.
Page 396 of 433

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Service and Maintenance 395
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
This maintenance section applies to vehicles with a gasoline engine. If the vehicle has a diesel engine, see“Recommended Fluids and Lubricants”
in the Duramax diesel supplement.
Fluids and lubricants identified below by name or specification, including fluids or lubricants not listed here, can be obtained from your dealer.
Usage Fluid/Lubricant
Automatic Transmission DEXRON ULV Automatic Transmission Fluid.
Chassis Lubrication Lubricant meeting requirements of NLGI #2, Category LB or GC-LB.Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. See Cooling System
0 319.
Engine Oil Engine oil meeting the dexos1 specification of the proper SAE viscosity grade. ACDelco dexos1 full synthetic is recommended. See Engine Oil0315.
Front Axle (4WD Only) and Rear Axle. See your dealer. Hydraulic Brake System DOT 4 Hydraulic Brake Fluid.
Key Lock Cylinders, Hood Hinges, Body Door
Hinge Pins, Power Assist Steps, Liftgate Hinge, and Fuel Door Hinge Multi-Purpose Lubricant, Superlube. See your dealer.
Transfer Case (4WD Only) See your dealer.
Weatherstrip Conditioning Weatherstrip lubricant. See your dealer. Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.
Page 419 of 433

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
418 Connected Services
PressQ, then ask the Advisor to download
directions to the vehicle’s navigation system,
if equipped. After the call ends, the
navigation screen will provide prompts to
begin driving directions. Routes that are sent
to the navigation screen can only be
canceled through the navigation system.
See www.onstar.com (U.S.) or www.onstar.ca
(Canada).
Connections
The following services help with staying
connected.
For coverage maps, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myChevrolet mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so.
1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on
some vehicles, the connection type (no
Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good, excellent). The
LTE icon shows connection to Wi-Fi. It is
possible that the icon may not illuminate
even though the vehicle has an active
connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu. After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, using the myChevrolet mobile app,
or by contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be managed
from the Wi-Fi Hotspot menu.
MyChevrolet Mobile App (If Available)
Download the myChevrolet mobile app to
compatible Apple and Android smartphones.
Chevrolet users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil life,
or tire pressure, if factory-equipped with
the Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.