Jack CHEVROLET SUBURBAN 2021 Owner's Manual

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Keys, Doors, and Windows 25
Power Assist Steps
{Warning
To avoid personal injury or property
damage, before entering or exiting the
vehicle, be sure the power assist step is
fully extended. Do not step on the power
assist step while it is moving. Never place
hands or other body parts between the
extended power assist step and the
vehicle.
If equipped, the power assist steps will
deploy when the door is opened and
automatically retract three seconds after the
door is closed. The power assist steps will
retract immediately if the vehicle starts
moving.
Disable the power assist steps before jacking
or placing any object under the vehicle. Too
much ice buildup may prevent deployment
of the power assist steps. Check the step
position before exiting the vehicle. If this
happens, disable the power assist steps,
clear the ice, then enable the assist steps
and confirm normal function prior to use. Keep hands, children, pets, objects, and
clothing clear of the power assist steps
when in motion. The steps will reverse
direction if they encounter an obstruction
when opening or closing. Remove the
obstruction, then open and close the door
on the same side to complete the motion of
the assist steps. If the obstruction is not
cleared, the assist steps remain extended
while driving.
To extend or retract both power assist steps
for cleaning, see
Vehicle Personalization
0 124.
Enable/Disable
To enable or disable the power assist steps,
see Vehicle Personalization 0124.
Vehicle Security
This vehicle has theft-deterrent features;
however, they do not make the vehicle
impossible to steal.
Vehicle Alarm System
The indicator light, on the driver door near
the window, indicates the status of the
system. See Power Door Locks 016
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of three ways:
.Use the remote key.
.Use the Keyless Access system.
.With a door open, pressQon the
interior of the door.
3. After 30 seconds the alarm system will arm, and the indicator light will begin to
slowly flash. Pressing
Qon the remote

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
90 Storage
Center Console Storage
Bench Seat
If equipped, pull the front center seat
armrest down to access the storage area
with cupholders.
Press the button and lift to open. There may
be a removable divider inside.
Bucket Seat
If equipped, press the latch and lift to open.
Depending on the options, there may be a
removable storage tray, auxiliary jack, and
USB port(s) inside.
Power Sliding Center Console
If equipped, the center console moves
rearward and forward using a button on the
overhead console. There is more storage
when the center console is rearward.
Press and holdRto move the center
console rearward.
Press and hold
Qto move the center
console forward.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
250 Driving and Operating
Aerodynamic Height is 20 mm (0.75 in)
lower than Normal Height. This ride height
lowers the vehicle at higher vehicle speeds
to improve aerodynamics.
The vehicle will lower to Aerodynamic
Height when vehicle speed exceeds
105 km/h (65 mph) for a period of time. The
vehicle will raise to Normal Height when the
vehicle slows to less than 48 km/h
(30 mph).
Aerodynamic Height is automatically
disabled when a trailer is connected to the
vehicle or Tow/Haul Driver Mode is active.
Suspension Modes
The air suspension has two special modes
located in the infotainment screen under
Settings/Vehicle/Suspension. When either is
active, the following amber icon will be
illuminated in the instrument cluster.
SeeFour Corner Air Suspension Light 0116. Service Mode
Service Mode will disable all air suspension
operation including raising and lowering the
vehicle and operation of the air compressor.
This mode is useful when the vehicle is
being towed on a flat bed or when any
work under the vehicle is being performed.
Service Mode is automatically enabled when
the vehicle is put on a hoist or a floor jack
is used to raise a corner. Service Mode may
temporarily enable during intense off-road
situations to prevent damaging air
suspension activity. Service Mode
automatically disables when vehicle speed
exceeds 16 km/h (10 mph).
Alignment Mode
Alignment Mode will optimize the vehicle
height to provide the most accurate wheel
alignment. This mode should be enabled
once the vehicle is driven onto the
alignment station.
To enable Alignment Mode, ensure the
vehicle is at Normal Height and shift the
vehicle to Neutral. Alignment Mode
automatically disables when vehicle speed
exceeds 16 km/h (10 mph).
Air Suspension Operation with Door(s) or
Hood Open
The air suspension will temporarily suspend
all height changes while the hood or any
door is open.
System Over-Temperature
If the air suspension is under heavy use, the
system may temporarily suspend all height
changes to allow compressor cooldown.
When this occurs and a height change is
requested, a
‘Leveling System Unavailable’
message will be displayed in the instrument
cluster.
Suspension Lowered for Stability
In the event of a loss of Electronic Stability
Control, the air suspension will lower the
vehicle at higher speeds to provide increased
stability. This will be accompanied by a
‘Vehicle Lowering for Stability’ message in
the instrument cluster.
Excessive Vehicle Loading
If the air suspension detects excessive
vehicle loading, it will not raise above
Normal Height.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
358 Vehicle Care
Warning (Continued)
may cause a blowout and a serious crash.
Never attempt to re-inflate a tire that has
been driven on while severely
underinflated or flat. Have your dealer or
an authorized tire service center repair or
replace the flat tire as soon as possible.
{Warning
Lifting a vehicle and getting under it to
do maintenance or repairs is dangerous
without the appropriate safety equipment
and training. If a jack is provided with
the vehicle, it is designed only for
changing a flat tire. If it is used for
anything else, you or others could be
badly injured or killed if the vehicle slips
off the jack. If a jack is provided with the
vehicle, only use it for changing a
flat tire.
If a tire goes flat, avoid further tire and
wheel damage by driving slowly to a level
place, well off the road, if possible. Turn on
the hazard warning flashers. See Hazard
Warning Flashers 0136.
{Warning
Changing a tire can be dangerous. The
vehicle can slip off the jack and roll over
or fall causing injury or death. Find a
level place to change the tire. To help
prevent the vehicle from moving:
1. Set the parking brake firmly.
2. Shift the vehicle to P (Park).
3. For vehicles with four-wheel drive with an N (Neutral) transfer case
position, be sure the transfer case is
in a drive gear —not in N (Neutral).
4. Turn off the engine and do not restart while the vehicle is raised.
5. Do not allow passengers to remain in the vehicle.
6. Place wheel blocks, if equipped, on both sides of the tire at the opposite
corner of the tire being changed.
When the vehicle has a flat tire (2), use the
following example as a guide to assist in the
placement of the wheel blocks (1),
if equipped.
1. Wheel Block (If Equipped)
2. Flat Tire
The following information explains how to
use the jack and change a tire.
Tire Changing
Before changing a flat tire, see “Hands-Free
Operation” underLiftgate 018.
Removing the Spare Tire and Tools
The equipment needed to change a flat tire
is stored in the rear of the vehicle. The
jacking tools are under the load floor,
secured with velcro straps. The jack is
behind a door in the trim panel on the
driver side.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Vehicle Care 359
1. Pull to open the trim panel door.
The third row driver side seat may
need to be folded to access the trim
panel door.
2. Turn the jack knob counterclockwise torelease the jack and wheel blocks from
the bracket. If equipped, remove the
wheel blocks from the jack and place
the wheel blocks on both sides of the
tire at the opposite corner of the tire
being changed. See If a Tire Goes Flat
0 357 for more information on the
placement of the wheel blocks. Place
the jack and wheel blocks near the tire
being changed.Short Wheel Base Shown, Extended Wheel
Base Similar
3. Lift the load floor. Remove the jackingtools and place them near the tire
being changed.
Use the following tools:

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
360 Vehicle Care
1. Jack
2. Wheel Blocks
3. Jack Handle
4. Jack Handle Extensions
5. Wheel Wrench
To access the spare tire, refer to the
following graphics and instructions:
1. Hoist Assembly
2. Hoist Shaft
3. Hoist Shaft Access Cover/Hole
4. Jack Handle Extension
5. Wheel Wrench
6. Spare Tire Lock
7. Hoist End of Extension Tool
8. Hoist Shaft Access Hole
9. Spare Tire (Valve Stem Pointed Up)
10. Tire/Wheel Retainer
11. Hoist Cable1. Open the hoist shaft access cover (3) onthe bumper to access the spare tire
lock (6).
2. To remove the spare tire lock (6), insert the mechanical key, turn it clockwise and
then pull it straight out.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Vehicle Care 361
3. Assemble the jack handle extensions (4)and wheel wrench (5), as shown.
4. Insert the open end of the extension (7)through the hole in the rear bumper (8)
(hoist shaft access hole).
Be sure the hoist end of the extension
(7) connects to the hoist shaft. The
ribbed square end of the extension is
used to lower the spare tire.
5. Turn the wheel wrench counterclockwise to lower the spare tire to the ground.
Continue to turn the wheel wrench until
the spare tire can be pulled out from
under the vehicle.
6. Pull the spare tire out from under the vehicle.7. Tilt the tire toward the vehicle withsome slack in the cable to access the
tire/wheel retainer.
Tilt the retainer and pull it and the cable
and spring through the center of the
wheel.
8. Put the spare tire near the flat tire.
Removing the Flat Tire and Installing the
Spare Tire
1. Do a safety check before proceeding. See If a Tire Goes Flat 0357 for more
information.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
362 Vehicle Care
2. If the vehicle has a center cap thatcovers the wheel fasteners, place the
chisel end of the wheel wrench in the
slot on the wheel and gently pry the
cap out.
If the wheel has a bolt-on hub cap,
loosen the plastic nut caps by turning
the wheel wrench counterclockwise. The
plastic nut caps will be retained in the
hub cap after it is removed from the
wheel.
3. Use the wheel wrench to loosen all thewheel nuts. Turn the wheel wrench
counterclockwise to loosen the wheel
nuts. Do not remove the wheel nuts yet.
{Warning
To avoid personal injury and vehicle
damage, disable the power assist steps
before using a jack or placing an object
under the vehicle. See Power Assist Steps
0 25.
Caution
Only raise the vehicle from the jacking
locations shown. Raising the vehicle from
the rear could damage the frame or other
components. The damage may not be
covered by the vehicle warranty.
Vehicle Jacking Locations
4. Position the jack lift head as shown, at the jacking location nearest the flat tire.
The jack must not be used in any other
position.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Vehicle Care 363
Some Examples of Where Not to Jack
{Warning
Getting under a vehicle when it is lifted
on a jack is dangerous. If the vehicle slips
off the jack, you could be badly injured
or killed. Never get under a vehicle when
it is supported only by a jack.
{Warning
Raising the vehicle with the jack
improperly positioned can damage the
vehicle and even make the vehicle fall. To
help avoid personal injury and vehicle
damage, be sure to fit the jack lift head
into the proper location before raising
the vehicle.
{Warning
The jack has a feature to limit its travel
to prevent overextension. When the
height limit is reached, an increase in
resistance if felt when attempting to
raise the jack farther. Raising the jack
past the height limit can damage the jack
pin and cause the jack to lock into an(Continued)

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
364 Vehicle Care
Warning (Continued)
overextended position or not lower fully.
Do not attempt to force the jack higher
once the height limit is reached.
5. Raise the vehicle by turning the wheel wrench clockwise in the jack. Raise the
vehicle far enough off the ground so
there is enough room for the spare tire
to fit under the wheel well.
6. Remove all of the wheel nuts.
7. Remove the flat tire.
{Warning
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
cause wheel nuts to become loose
over time. The wheel could come off
and cause a crash. When changing a
wheel, remove any rust or dirt from
places where the wheel attaches to
the vehicle. In an emergency, a cloth
or paper towel can be used; however,
use a scraper or wire brush later to
remove all rust or dirt.8. Remove any rust or dirt from the wheel bolts, mounting surfaces, and spare
wheel.
9. Place the spare tire on the wheel-mounting surface.
{Warning
Never use oil or grease on bolts or nuts
because the nuts might come loose. The
vehicle's wheel could fall off, causing a
crash.
10. Reinstall the wheel nuts. Tighten each nut by hand. Then use the wheel wrench
to tighten the nuts until the wheel is
held against the hub.
11. Turn the wheel wrench counterclockwise to lower the vehicle. Lower the jack
completely.