reset CHEVROLET SUBURBAN 2021 Owner's Manual

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
16 Keys, Doors, and Windows
.PressQorKon the power door lock
switch.
.Pulling an interior door handle will unlock
the door. Pulling the door handle again
unlatches it.
Keyless Access
The remote key must be within 1 m (3 ft) of
the trunk or door being opened or locked.
Press the button on the door handle to
open. See “Keyless Access Operation” in
Remote Keyless Entry (RKE) System
Operation 08. Free-Turning Locks
The door key lock cylinder turns freely when
either the wrong key is used, or the correct
key is not fully inserted. The free-turning
door lock feature prevents the lock from
being forced open. To reset the lock, turn it
to the vertical position with the correct key
fully inserted. Remove the key and insert it
again. If this does not reset the lock, turn
the key halfway around in the cylinder and
repeat the reset procedure.
Power Door Locks
PressQorKon the Remote Key. See
Remote Keyless Entry (RKE) System
Operation 08.
Q:Press to lock the doors. The indicator
light in the switch will illuminate when
locked.
K: Press to unlock the doors.
Security Status indicator
A light on the upper surface of the driver's
door trim is used to indicate vehicle security
status.
This light will be OFF any time the ignition
is ON, except momentarily when vehicle
doors are locking.
Solid : Indicates securing with doors closed.
Fast Flash : Indicates securing with
doors open.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Keys, Doors, and Windows 17
Slow Flash :Indicates battery conserving
secured state.
No light : Indicates unsecured state.
Delayed Locking
This feature delays the locking of the doors
until five seconds after all doors are closed.
When
Qis pressed on the power door lock
switch while the door is open, a chime will
sound three times indicating delayed locking
is active.
The doors will lock automatically
five seconds after all doors are closed. If a
door is reopened before that time, the
five-second timer will reset when all doors
are closed again.
Press
Qon the door lock switch again or
press
Qon the remote key to lock the
doors immediately.
This feature can be programmed. See
“Delayed Door Lock” underVehicle
Personalization 0124.
Automatic Door Locks
The doors will lock automatically when all
doors are closed, the ignition is on, and the
vehicle is shifted out of P (Park). If a vehicle door is unlocked, and then
opened and closed, the doors will lock either
when your foot is removed from the brake
or the vehicle speed becomes faster than
13 km/h (8 mph).
To unlock the doors:
.PressKon the power door lock switch.
.Shift the transmission into P (Park).
Automatic door locking cannot be disabled.
Automatic door unlocking can be
programmed. See Vehicle Personalization
0 124.
Lockout Protection
For the Police and Special Service Packages,
see the Police and Special Service Packages
Supplement.
When locking is requested with the driver
door open and the ignition is on or in ACC/
ACCESSORY, all the doors will lock and then
the driver door will unlock.
If the vehicle is off and locking is requested
while a door is open, when all doors are
closed the vehicle will check for remote keys
inside. If a remote key is detected and the
number of remote keys inside has not
reduced, the driver door will unlock and the
horn will sound three times. This can be manually overridden by pressing
and holding
Qon the power door lock
switch.
Safety Locks
The rear door safety locks prevent
passengers from opening the rear doors
from inside the vehicle.
The safety lock is on the inside edge of the
rear doors. To use the safety lock:
1. Move the lever down to the lock position.
2. Close the door.
3. Do the same for the other rear door.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
22 Keys, Doors, and Windows
To operate, move your foot in a forward
kicking motion under the center of the rear
bumper, then pull it back.
.Do not sweep your foot side to side.
.Do not keep your foot under the bumper;
the liftgate will not activate.
.Do not touch the liftgate until it has
stopped moving.
.This feature may be temporarily disabled
under some conditions. If the liftgate
does not respond to the kick, open or
close the liftgate by another method or
start the vehicle. The feature will be
re-enabled.
When closing the liftgate using this feature,
there will be a short delay. The rear lights
will flash and a chime will sound. Step away
from the liftgate before it starts moving.
Projected Logo
If equipped with this feature, a vehicle logo
will be projected for one minute onto the
ground near the rear bumper when a
remote key is detected within approximately
2 m (6 ft) from the rear bumper. The
projected logo may not be visible under
brighter daytime conditions.
.1 m (3 ft) Hands-Free Operation
Detection Zone
.2 m (6 ft) Projected Logo Detection Zone
The projected logo shows where to kick
towards the rear bumper.
The projected logo will not be restarted
using the same remote key unless it has
been out of range for longer than
20 seconds.
If a remote key is again detected within
approximately 2 m (6 ft) of the liftgate,
or another kick has been detected, the
one-minute timer will be reset.
The projected logo will not work under
these conditions:
.The vehicle battery is low.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
26 Keys, Doors, and Windows
key a second time will bypass the
30-second delay and immediately arm
the alarm system.
The vehicle alarm system will not arm if the
doors are locked with the mechanical key.
If the driver door is opened without first
unlocking with the remote key, the horn will
chirp and the lights will flash to indicate
pre-alarm. If the vehicle is not started,
or the door is not unlocked by pressing
K
on the remote key during the 10-second
pre-alarm, the alarm will be activated.
The alarm will also be activated if a
passenger door, the liftgate, or the hood is
opened without first disarming the system.
When the alarm is activated, the turn
signals flash and the horn sounds for about
30 seconds. The alarm system will then
re-arm to monitor for the next unauthorized
event.
Disarming the Alarm System
To disarm the alarm system or turn off the
alarm if it has been activated:
.PressKon the remote key.
.Unlock the vehicle using the Keyless
Access system.
.Start the vehicle. To avoid setting off the alarm by accident:
.Lock the vehicle after all occupants have
exited.
.Always unlock a door with the remote
key, or use the Keyless Access system.
Unlocking the driver door with the
mechanical key will not disarm the
system or turn off the alarm.
How to Detect a Tamper Condition
IfKis pressed on the remote key and the
horn chirps three times, an alarm occurred
previously while the alarm system was
armed.
If the alarm has been activated, a message
will appear on the DIC.
Steering Column Lock
If equipped, the steering column lock is a
theft-deterrent device. This feature locks the
steering column when the vehicle is turned
off and the driver door is opened, or when
the driver door is opened and then the
vehicle is turned off. The steering column
unlocks when the vehicle is turned on.
The Driver Information Center (DIC) may
display one of these messages:
.A message to service the steering column
lock indicates that an issue has been
detected with the column lock feature
and the vehicle should be serviced.
.A message that the steering column is
locked indicates that the engine is
running, but the steering column is still
locked. It is normal for the column to be
locked during a remote start, but the
column should unlock after the brake
pedal is pressed and the vehicle is started.
No message will display during a remote
start.
.A message that the steering wheel must
be turned and the vehicle must be started
again indicates that the column lock
mechanism is bound, the column locking
device was unable to unlock the steering
column, and the vehicle did not start.
If this happens, immediately turn the
steering wheel from side to side to
unbind the column lock. If this does not
unlock the steering column, turn the
vehicle off and open the driver door to
reset the system. Then turn the vehicle
on and immediately turn the steering
wheel side to side for about 15 seconds.
In some cases, it may take significant
force to unbind the column.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Keys, Doors, and Windows 29
Resetting the Power Folding Mirrors
Reset the power folding mirrors if:
.The mirrors are accidentally obstructed
while folding.
.They are accidentally manually folded/
unfolded.
.The mirrors do not stay in the unfolded
position.
.The mirrors vibrate at normal driving
speeds.
Fold and unfold the mirrors one time using
the mirror controls to reset them to their
normal position. A noise may be heard
during the resetting of the power folding
mirrors. This sound is normal after a manual
folding operation.
Remote Mirror Folding
If equipped with power folding mirrors and
the mirrors have been folded with the
power folding mirror switch, they may not
be unfolded by use of remote key.
If equipped with power folding mirrors and
the mirrors have not been folded with the
power folding mirror switch and the vehicle
is in P (Park), they may be automatically
folded/unfolded as follows: 1. If doors are locked by pressing
Hon the
remote key, the mirrors will fold.
If doors are unlocked by pressing
Ion
the remote key, the mirrors will unfold.
See Remote Keyless Entry (RKE) System
Operation 08.
2. If doors are locked by pressing the door handle button, the mirrors will fold.
If doors are unlocked by pressing the
door handle button, the mirrors will
unfold. See “Keyless Unlocking/Locking
from the Driver Door” inRemote Keyless
Entry (RKE) System Operation 08.
3. If passive locking is enabled and doors are locked by that feature, the mirrors
will fold. See “Passive Locking” inRemote
Keyless Entry (RKE) System Operation
0 8.
Heated Mirrors
K:Press to heat the mirrors.
See “Rear Window Defogger” underDual
Automatic Climate Control System 0204.
Automatic Dimming Mirror
If equipped, the driver outside mirror
automatically adjusts for the glare of the
headlamps from behind. This feature comes
on when the vehicle is started.
Reverse Tilt Mirrors
If equipped with reverse tilt mirrors and
memory seats, the passenger and/or driver
mirror tilts to a preselected position when
the vehicle is in R (Reverse). This allows the
curb to be seen when parallel parking.
The mirror(s) may move from their tilted
position when:
.The vehicle is shifted out of R (Reverse),
or remains in R (Reverse) for about
30 seconds.
.The vehicle is turned off.
.The vehicle is driven in R (Reverse) above
a set speed.
To turn this feature on or off, see Vehicle
Personalization 0124.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Instruments and Controls 97
INT :Turns on the rear wiper with a delay
between wipes.
ON : Turns on the rear wiper.
L:Push the windshield wiper lever
forward to spray washer fluid on the rear
window. The wipers will clear the rear
window and either stop or return to your
preset speed. For more washer cycles, push
and hold the lever.
The rear window wiper/washer will not
operate if the liftgate is open or ajar. If the
liftgate is opened while the rear wiper is on,
the wiper returns to the parked position and
stops.
See “Rear Camera Washer” later in this
section.
Rear Wiper Arm Assembly Protection
When using an automatic car wash, move
the rear wiper control to OFF to disable the
rear wiper. In some vehicles, if the
transmission is in N (Neutral) and the
vehicle speed is very slow, the rear wiper
will automatically park under the rear
spoiler.
The wiper operations return to normal when
the transmission is no longer in N (Neutral)
or the vehicle speed has increased. Auto Wipe in Reverse Gear
If the rear wiper control is off, the rear
wiper will automatically operate
continuously when the transmission is in
R (Reverse), and the front windshield wiper
is performing low or high speed wipes.
If the rear wiper control is off, the
transmission is in R (Reverse), and the front
windshield wiper is performing INT wipes,
then the rear wiper automatically performs
INT wipes.
This feature can be turned on or off. See
Vehicle Personalization
0124.
The windshield washer reservoir is used for
the windshield, rear window, and rear mirror
camera, if equipped. See Rear Camera Mirror
0 30. Check the fluid level in the reservoir if
either washer is not working. See Washer
Fluid 0324.
Rear Camera Washer
If equipped, push the windshield wiper lever
forward to spray washer fluid on the rear
camera lens. The lever returns to its starting
position when released. See Rear Camera
Mirror 030.
Compass
The vehicle may have a compass display on
the Driver Information Center (DIC). The
compass receives its heading and other
information from the Global Positioning
System (GPS) antenna, Electronic Stability
Control (ESC), and vehicle speed information.
The compass system is designed to operate
for a certain number of miles or degrees of
turn before needing a signal from the GPS
satellites. When the compass display shows
CAL, drive the vehicle for a short distance in
an open area where it can receive a GPS

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
104 Instruments and Controls
.Info App. This is where the selected Driver
Information Center (DIC) displays can be
viewed. See“Driver Information Center
(DIC) (Uplevel)” in the Index.
.Audio
.Navigation
.Phone
.Options
Home
Information displayed here can be
customized from the Options menu.
Speedometer : Displays how fast the vehicle
is moving in either kilometers per hour
(km/h) or miles per hour (mph).
Speed Sign : If equipped, shows sign
information, which comes from a roadway
database in the onboard navigation,
if equipped.
Temperature : Displays the outside air
temperature.
Time : Displays the current time.
Fuel Range : Displays the approximate
distance the vehicle can be driven without
refueling. The fuel range estimate is based
on an average of the vehicle’s fuel economy over recent driving history and the amount
of fuel remaining in the fuel tank. Fuel
range cannot be reset.
Audio
In the Audio menu, use the thumbwheel to
scroll through options, browse for music,
select from favorites, or change the audio
source. In the main view, scroll to change
the station or go to the next or previous
track.
Navigation
In the Navigation menu, if there is no active
route, a compass will be displayed. If there
is an active route, press the thumbwheel to
cancel or resume route guidance, mute or
unmute voice guidance, or access Recents or
Favorites.
Phone
In the Phone menu, if there is no active
phone call, view recent calls, scroll through
contacts, select from the favorites, or change
the phone source. If there is an active call,
mute the phone or switch to handset
operation.
Options
Use the thumbwheel to scroll through items
in the Options menu.Head-up Display (HUD) :
If equipped, this
feature allows for adjusting the angle of the
HUD image and changing or turning off the
Speed Limit Sign.
HUD Rotation: Press the thumbwheel while
Adjust Rotation is highlighted to enter
Adjust Mode. Scroll to adjust the angle of
the HUD display. Press the thumbwheel to
confirm and save the setting. This feature
may only be available in P (Park).
Speed Limit Style: Press the thumbwheel
while Speed Limit Style is highlighted to
change the speed sign style or to turn it off.
Units : Press the thumbwheel while Units is
displayed to enter the Units menu. Choose
US or metric units by pressing the
thumbwheel while the desired item is
highlighted. A selected mark will be
displayed next to the selected item.
Info Page Options : Press the thumbwheel
while Info Page Options is displayed to
enter and select the items to be displayed
in the Info app. A selected mark will be
displayed next to the selected item.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Instruments and Controls 105
Home :Press the thumbwheel to select the
available elements to display. Not all
elements will be available on all vehicles:
Speedometer, Speed Sign, Time, and Fuel
Range.
Display (Uplevel) : Press the thumbwheel to
enter the Display menu. Select to turn on or
off the compass or speed sign.
Speed Warning : The Speed Warning display
allows the driver to set a speed that they
do not want to exceed. To set the Speed
Warning, press the thumbwheel when Speed
Warning is displayed, or press the
thumbwheel on the main view to set the
speed value. Scroll to adjust the value. Press
the thumbwheel to set the speed. Once the
speed is set, this feature can be turned off
by pressing the thumbwheel while viewing
this page. If the selected speed limit is
exceeded, a pop-up warning is displayed
with a chime.
Software Information : Press the
thumbwheel while Software Information is
highlighted to display open source software
information.Speedometer
The speedometer shows the vehicle's speed
in either kilometers per hour (km/h) or
miles per hour (mph).
Odometer
The odometer shows how far the vehicle has
been driven, in either kilometers or miles.
The odometer is always displayed in the
bottom of the Driver Information
Center (DIC).
Trip Odometer
The trip odometer shows how far the
vehicle has been driven since the trip
odometer was last reset.
The trip odometer is accessed and reset
through the Driver Information Center (DIC).
See Driver Information Center (DIC) 0119.
Tachometer
The tachometer displays the engine speed in
revolutions per minute (rpm).
For vehicles with the Stop/Start system,
when the ignition is on, the tachometer
indicates the vehicle status. When pointing
to AUTO STOP, the engine is off but the vehicle is on and can move. The engine
could auto start at any time. When the
indicator points to OFF, the vehicle is off.
When the engine is on, the tachometer will
indicate the engine’s revolutions per minute
(rpm). The tachometer may vary by several
hundred rpm, during Auto Stop mode, when
the engine is shutting off and restarting.
Fuel Gauge
Uplevel Metric Fuel Gauge Shown, Base Level
Fuel Gauge Similar

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
112 Instruments and Controls
If the light comes on and stays on at start
up, there is a brake problem. Have the brake
system inspected right away.
If the light comes on while driving, pull off
the road and stop carefully. The brake
system has electric brake boost. Vehicle
speed may be limited when the brake
system warning light comes on. The brake
pedal might be harder to push, or the brake
pedal may go closer to the floor. It could
take longer to stop. If the light is still on,
have the vehicle towed for service. See
Towing the Vehicle0372.
{Warning
The brake system might not be working
properly if the brake system warning
light is on. Driving with the brake system
warning light on can lead to a crash.
If the light is still on after the vehicle has
been pulled off the road and carefully
stopped, have the vehicle towed for
service.
Electric Parking Brake Light
MetricEnglish
This light comes on when the parking brake
is applied. If the light continues flashing
after the parking brake is released, or while
driving, there is a problem with the Electric
Parking Brake system. A message may also
display in the Driver Information
Center (DIC).
If the light does not come on, or remains
flashing, see your dealer.
Service Electric Parking Brake
Light
This light should come on briefly when
starting the vehicle. If it does not come on,
have it fixed so it will be ready to warn if
there is a problem.
If this light stays on, take the vehicle to
your dealer as soon as possible. See the
information for the Electric Parking Brake
under Electric Parking Brake 0240.
A message may also display in the Driver
Information Center (DIC).
Antilock Brake System (ABS)
Warning Light
This warning light should come on briefly
when the vehicle is turned on. If the light
does not come on, have it fixed so it will be
ready to warn if there is a problem.
If the light comes on while driving, safely
stop as soon as it is possible and turn off
the vehicle. Then turn on the vehicle again
to reset the system.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Instruments and Controls 119
Information Displays
Driver Information Center (DIC)
The DIC displays are shown in the center of
the instrument cluster in the Info app. See
Instrument Cluster0102. The displays show
the status of many vehicle systems.
If the vehicle has a diesel engine, see the
Duramax diesel supplement.
SorT: Press to move left or right
between the interactive display zones in the
cluster. Press the thumbwheel to select.
yorz: Use the thumbwheel to scroll up
or down in a list. Press the thumbwheel to
open a menu or select a menu item. Press
and hold to reset values on certain screens.
Info Page Options
The info pages on the DIC can be turned on
or off through the Options menu.
1. Press
SorTto scroll to the Options
application.
2. Scroll
yorzto choose Info pages and
press the thumbwheel.
3. Scroll
yorzto move through the list
of possible information displays.
4. Press the thumbwheel while an item is highlighted to select or deselect
that item.
The info pages can also be turned on or off
through the DIC page Info Page Options.
Info Pages
The following is the list of all possible DIC
info page displays. Some may not be
available for your particular vehicle. Some
items may not be turned on by default but
can be turned on through the Options app.
See “Info Page Options” earlier in this
section. Speed :
Shows the vehicle speed in either
kilometers per hour (km/h) or miles per
hour (mph). The vehicle odometer is also
shown on this page. If equipped, press the
thumbwheel to open the menu and select to
display speed limit signs.
Trip 1 or Trip 2, and Average Fuel
Economy : Shows the current distance
traveled, in either kilometers (km) or
miles (mi), since the trip odometer was last
reset.
The Average Fuel Economy display shows
the approximate average liters per
100 kilometers (L/100 km), kilometers per
liter (km/L), or miles per gallon (mpg). This
number is calculated based on the value
recorded since the last time this menu item
was reset. This number reflects only the
approximate average fuel economy that the
vehicle has right now, and will change as
driving conditions change.
Press the thumbwheel while this display is
active to reset the trip odometer and the
average fuel economy.
Fuel Range : Shows the approximate
distance the vehicle can be driven without
refueling. LOW will be displayed when the
vehicle is low on fuel. The fuel range
estimate is based on an average of the