radio controls CHEVROLET SUBURBAN 2023 User Guide
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 2023, Model line: SUBURBAN, Model: CHEVROLET SUBURBAN 2023Pages: 443, PDF Size: 18.73 MB
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.Set up the audio by presetting favorite
stations, setting the tone, and adjusting
the speakers.
.Set up phone numbers in advance so they
can be called easily by pressing a single
control or by using a single voice
command.
See Distracted Driving 0195.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine noise in the
vehicle’s interior. ANC requires the
factory-installed audio system, radio,
speakers, amplifier (if equipped), induction
system, and exhaust system to work
properly. Deactivation is required by your
dealer if related aftermarket equipment is
installed.
Overview
Infotainment System
The infotainment system is controlled by using the infotainment display, controls on the
center stack, steering wheel controls, and voice recognition, if available.
1.O(Power)
.Press to turn the power on.
.Press to mute/unmute the system
when on.
.Press and hold to display the
power off screen or the option to
display the power off screen.
.Turn to decrease or increase the
volume.
2.7
.Radio: Press and release to go to
the previous strong station or
channel. Press and hold to scroll
through the stations or channels.
Release to stop at the next
previous strong station or channel.
See AM-FM Radio (Base Radio)
0 149 orAM-FM Radio (Uplevel
Radio) 0150.
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Steering Wheel Controls
If equipped, some audio controls can be
adjusted at the steering wheel.
g:Press to answer an incoming call or
start voice recognition. See Bluetooth
(Pairing and Using a Phone for Uplevel
Radio) 0167 orBluetooth (Pairing and Using
a Phone for Base Radio) 0170 orBluetooth
(Overview) 0166.
c:Press to decline an incoming call or
end a current call. Press to mute or unmute
the infotainment system when not on a call.
The favorites and volume switches are on
the back of the steering wheel.
1. Favorite: When on a radio source, press to select the next or previous audio
broadcast favorite. When listening to a
media device, press to select the next or
previous track.
2. Volume: Press to increase or decrease the volume.
Using the System
Audio
Touch the Audio icon to display the active
audio source page. Examples of available
sources may include AM, FM, SXM (if
equipped), USB, AUX, and Bluetooth.
Phone
Touch the Phone icon to display the Phone
main page. See Bluetooth (Pairing and Using
a Phone for Uplevel Radio) 0167 or
Bluetooth (Pairing and Using a Phone for
Base Radio) 0170 or
Bluetooth (Overview) 0166.
Maps
If equipped, touch the Maps icon to display
the navigation map. See Using the
Navigation System 0161.
Google Assistant
If equipped, touch the Google Assistant icon
to open the Google Assistant app. See Voice
Recognition 0164.
Google Play
If equipped, touch to download some of
your favorite apps in your vehicle.
Downloading apps on Google Play requires
you to sign into a Google Account and have
internet connectivity in your vehicle. Some
third-party apps require a separate account
and, in some cases, a paid subscription for
in-vehicle access.
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Software Updates
Over-the-Air Software Updates
If equipped, see“Updates”underSettings
(Base Radio) 0177 orSettings (Uplevel
Radio) 0178 for details on software updates.
Radio
AM-FM Radio (Base Radio)
Playing the Radio
From the Home Page, touch the Audio icon
to display the active audio source page.
Choose from a list of the three most
recently used sources listed at the left side
of the screen. Choose More to display a list
of available Sources. Examples of available
sources are AM, FM, SiriusXM (if equipped),
MyMedia, USB, AUX (if equipped), and
Bluetooth.
Infotainment System Sound Menu
From any of the audio source main pages,
touch Sound to display the following:
Equalizer : Touch to adjust Bass, Midrange,
and Treble using the controls on the
infotainment display. Fade/Balance :
Touch to adjust using the
controls on the infotainment display or by
tapping/dragging the crosshair.
Finding a Station
Seeking a Station
From the AM, FM, or SiriusXM screen, touch
7or6to search for the previous or next
strong station.
Browsing Stations
From the AM, FM, or SiriusXM screen, touch
Browse to list all available stations. Navigate
up and down through all stations by
scrolling the list. Touch the station you want
to listen to. Touch
Hto save the station
or channel as a favorite.
If equipped, touch Update Station List to
update the active stations in your area. Direct Tune
Access Direct Tune by touching the Tune
icon on the AM, FM, or SiriusXM screen to
bring up the keypad. Navigate up and down
through all frequencies using
7or6.
Directly enter a station or channel using the
keypad. When a new station or channel is
entered, the information about that station
or channel displays on the right side. This
information updates with each new valid
frequency tuned to.
The keypad grays out entries that do not
contribute to a valid frequency and
automatically places a decimal point within
the frequency number.
Touch (X) next to enter station to delete
one number at a time, touch and hold to
delete all numbers.
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Mobile Device Usage
Mobile device usage, such as making or
receiving calls, charging, or just having the
mobile device on may cause static
interference in the radio. Unplug the mobile
device or turn it off if this happens.
Multi-Band Antenna
The multi-band roof antenna may be used
for radio, navigation, and other
communication systems, depending on the
equipped options. To ensure clear reception,
keep the antenna clear of obstructions, such
as snow and ice. If the vehicle has a
sunroof, and it is open, or a roof loaded
with cargo, reception may be affected.
Audio Players
Avoiding Untrusted Media Devices
When using media devices such as USB and
mobile devices, consider the source.
Untrusted media devices could contain files
that affect system operation or performance
and should be avoided.
Avoiding Untrusted Media Devices
When using media devices such as USB and
mobile devices, consider the source.
Untrusted media devices could contain files
that affect system operation or performance
and should be avoided.
USB Port
The vehicle may be equipped with multiple
USB ports. Ports may also be used for
charging. Music may be played from a
connected USB device.
Caution
To avoid vehicle damage, unplug all
accessories and disconnect all accessory
cables from the vehicle when not in use.
Accessory cables left plugged into the
vehicle, unconnected to a device, could be
damaged or cause an electrical short if
the unconnected end comes in contact
with liquids or another power source such
as the accessory power outlet.
USB Audio
To play music via USB:1. On the audio now playing page, touch source and select USB. 2. If there is no device connected, follow
the screen prompts to connect the
device.
Supported media content will appear on
the display.
Bluetooth Audio (Base Radio)
Music may be played from a paired
Bluetooth device. See Bluetooth (Pairing and
Using a Phone for Uplevel Radio) 0167 or
Bluetooth (Pairing and Using a Phone for
Base Radio) 0170 orBluetooth (Overview)
0 166 for help pairing a device.
Volume and song selection may be
controlled by using the infotainment
controls or the mobile device. If Bluetooth is
selected and no volume is present, check the
volume setting on the infotainment system.
Music can be launched by touching
Bluetooth from the recent sources list on
the left of the display or by touching the
More option and then touching the
Bluetooth device.
To play music via Bluetooth: 1. Power on the device, and pair to connect the device.
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2. Once paired, touch Audio from the HomePage, then touch Bluetooth from the
recent sources list on the left of the
display.
Bluetooth Sound Menu
See “Infotainment System Sound Menu”
under AM-FM Radio (Base Radio) 0149 or
AM-FM Radio (Uplevel Radio) 0150.
Manage Bluetooth Devices
From the Home Page: 1. Touch Audio.
2. Touch Devices to add or delete devices.
When touching Bluetooth, the radio may
not be able to launch the audio player on
the connected device to start playing. When
the vehicle is not moving, use the mobile
device to begin playback.
All devices launch audio differently. When
selecting Bluetooth as a source, the radio
may show as paused on the display. Press
play on the device or touch
pon the
vehicle display to begin playback.
Browse functionality will be provided where
supported by the Bluetooth device. This
media content will not be part of the
MyMedia source mode. Some smartphones support sending
Bluetooth music information to display on
the radio. When the radio receives this
information, it will check to see if any is
available and display it. For more
information about supported Bluetooth
features, visit your brand website. See
Online Account
0413 for details.
See Radio Frequency Statement 0419.
Bluetooth Audio (Uplevel Radio)
Music may be played from a connected
Bluetooth device.
Volume and song selection may be
controlled by using the infotainment
controls. If Bluetooth is selected and no
volume is present, check the volume setting
on the infotainment system.
To play music via Bluetooth:
1. On the audio now playing page, touch source and select the desired Bluetooth
device.
2. If there is no device connected, follow the screen prompts to pair the device.
Supported media content will appear on
the display. Manage Bluetooth Devices
Managing Bluetooth devices allows you to
add, delete, or select another paired device.
Only one Bluetooth device can be active at
a time.
Some smartphones support sending
Bluetooth music information to display on
the radio. When the radio receives this
information, it will check to see if any is
available and display it. For more
information about supported Bluetooth
features, visit your brand website. See
Online Account
0413 for details.
See Radio Frequency Statement 0419.
Rear Seat Infotainment
Rear Seat Infotainment (RSI)
System
If equipped, the system includes two HDMI
ports, two Bluetooth headphones, and video
touchscreen displays in back of the driver
and passenger seats.
The RSI system may not operate properly
until the temperature is above −20 °C (−4 °F)
and below 55 °C (131 °F).
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1. Pressgon the steering wheel controls,
touch Google Assistant on the Home
screen, or use the wake up words “Hey
Google” or“OK Google” to activate voice
recognition. Google Assistant must be set
as the Default Assistant for the
gand
the wake word options to work.
2. Clearly speak one of the commands described later in this section.
Canceling Google Assistant
.Presscon the steering wheel controls
to cancel the Google Assistant request.
Helpful Hints for Speaking Commands
Voice recognition identifies commands that
are naturally stated in sentence form,
or direct commands that state the
application and the task.
For best results:
.Speak the command naturally, not too
fast, not too slow.
.Use direct commands without a lot of
extra words. For example, “Call
at work,” “Play” followed by the artist or
song name, or “Play”followed by the
radio station number. Direct commands are more clearly
understood by the system. An example of a
direct command is
“Dial
If a cell phone number was saved with a
name and a place, the direct command
should include both. For example “Call
Voice Recognition for the Radio
When voice is touched, the voice recognition
commands for AM, FM, SiriusXM (if
equipped), and media apps (if supported) are
available.
“Play
radio station frequency identified in the
command (like “nine fifty”).
“Play
radio station frequency identified in the
command (like “one oh one point one”).
“Play channel
SiriusXM” :Tune to the SiriusXM radio
station channel number identified in the
command. This command may require an
online connection.
“Play
Tune to the SiriusXM radio station channel
name identified in the command. This
command may require an online connection. “Play
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Audio System
When using the Bluetooth mobile device
system, sound comes through the vehicle's
front audio system speakers and overrides
the audio system. The volume level while on
a mobile device call can be adjusted by
pressing the steering wheel controls or the
volume control on the center stack. The
adjusted volume level remains in memory
for later calls. The volume cannot be
lowered beyond a certain level.
Bluetooth (Pairing and Using a
Phone for Uplevel Radio)
Pairing
A Bluetooth-enabled mobile device must be
paired to the Bluetooth system and then
connected to the vehicle before it can be
used. See the mobile device manufacturer's
user guide for Bluetooth functions before
pairing the device.
Pairing Information
.Touch the Phone icon on the home page
of the infotainment display.
.If no mobile device has been paired, a
message on the infotainment display will
show the Manage Phones option. Touchthis option and the Phones screen will
display. See
“Pairing a Phone” later in this
section.
.A Bluetooth smartphone with music
capability can be paired to the vehicle as
a smartphone and a music player at the
same time.
.Up to 10 devices can be paired to the
Bluetooth system.
.The pairing process is disabled when the
vehicle is moving.
.Pairing only needs to be completed once,
unless the pairing information on the cell
phone changes or the cell phone is
deleted from the system.
.If multiple paired cell phones are within
range of the system, the system connects
to the paired cell phone that is set to
First to Connect. If there is no cell phone
set to First to Connect, it will link to the
cell phone which was used last. To link to
a different paired cell phone, see “Linking
to a Different Phone” later in this section.
Pairing a Phone 1. Make sure Bluetooth has been enabled on the cell phone before starting the
pairing process.
2. Touch the Phone icon on the Home Page. 3. If no mobile device is connected, touch
Manage Phones and the Phones screen
will display.
If another mobile device is connected
already, touch Settings, Connections, and
then Phones.
4. Touch Add Phone. If a previously added phone is
disconnected, the "Add Phone" card will
just be a "+" card.
5. Follow the on-screen prompts to pair the cell phone.
6. Follow the instructions on the cell phone to confirm the six-digit code showing on
the infotainment display and touch Pair.
The code on the cell phone and
infotainment display needs to be
acknowledged for a successful pair.
7. Start the pairing process on the cell phone to be paired to the vehicle. See
the cell phone manufacturer's user guide
for information on this process. Once the
cell phone is paired, it will show as
Connected.
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Making a Call Using the Keypad
To make a call by dialing the numbers:1. Touch the Phone icon on the Home Page or on the shortcut tray near the left of
the display.
2. Touch Keypad and enter a phone number.
3. Touch the phone icon on the infotainment display to start dialing the
number.
Searching Contacts Using the Keypad
To search for contacts using the keypad:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact names using the
digits on the keypad to search.
Results appear on the right side of the
display. Touch one to place a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring tone
is heard in the vehicle.
Accepting a Call
There are two ways to accept a call:
.Pressgon the steering wheel controls.
.Touch Answer on the infotainment
display.
Declining a Call
There are two ways to decline a call:
.Presscon the steering wheel controls.
.Touch Decline on the infotainment
display.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
Accepting a Call
Press
gto answer, then touch Switch on
the infotainment display.
Declining a Call
Press
cto decline, then touch Decline on
the infotainment display.
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, touch Phone on the
Home Page to display Call View. While in
Call View, touch the call information of the
call on hold to change calls.
Ending a Call
.Presscon the steering wheel controls.
.Touch#on the infotainment display,
next to a call, to end only that call.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Bluetooth (Pairing and Using a
Phone for Base Radio)
Pairing
A Bluetooth-enabled cell phone must be
paired to the Bluetooth system and then
connected to the vehicle before it can be
used. See the cell phone manufacturer's user
guide for Bluetooth functions before pairing
the cell phone.
Pairing Information
.A Bluetooth phone with music capability
can be paired to the vehicle as a phone
and a music player at the same time.
.Up to 10 devices can be paired to the
Bluetooth system.
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3. When the second call is active, press themerge icon to conference the three-way
call together.
Ending a Call
.Pression the steering wheel controls.
.Touchbnext to a call to end only
that call.
.Select End on the instrument cluster using
the select control.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Apple CarPlay and Android Auto
(Base Radio)
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available, the
Android Auto and Apple CarPlay icons will
change from gray to color on the Home
Page of the infotainment display.
To use Android Auto and/or Apple CarPlay: For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is
highly recommended to use the device’s
factory-provided USB cable, which should
be replaced after significant wear to
maintain connection quality. Aftermarket
or third-party cables may not work.
3. When the phone is first connected to activate Apple CarPlay or Android Auto,
accept the terms and conditions on both
the infotainment system and the phone.
4. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon USB connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Press
{on the center stack to return to the
Home Page. For Wireless Phone Projection
If equipped, verify your phone is wireless
compatible by visiting the Google Android
Auto or Apple CarPlay support page.
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. For first time connection, there are two ways to set up wireless projection:
.Connect your Android phone or Apple
iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance,
it is highly recommended to use the
device’s factory-provided USB cable,
which should be replaced after
significant wear to maintain
connection quality. Aftermarket or
third-party cables may not work.
.Connecting the phone over Bluetooth.
See Bluetooth (Pairing and Using a
Phone for Uplevel Radio) 0167 or
Bluetooth (Pairing and Using a Phone
for Base Radio) 0170 or
Bluetooth (Overview) 0166.
3. Make sure wireless is turned on the phone for wireless projection to work.
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Driving and Operating 195
Filling a Portable Fuel Container . . . . . . . 287
Trailer Towing
General Towing Information . . . . . . . . . . 288
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . . . . . 288
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . . 292
Towing Equipment . . . . . . . . . . . . . . . . . . . . 296
Trailer Sway Control (TSC) . . . . . . . . . . . . . 305
Trailering App . . . . . . . . . . . . . . . . . . . . . . . . . 307
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . 316
Driving Information
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here
are some driving tips to get the best fuel
economy possible:
.Set the climate controls to the desired
temperature after the engine is started,
or turn them off when not required.
.Avoid fast starts and accelerate smoothly.
.Brake gradually and avoid abrupt stops.
.Avoid idling the engine for long periods
of time.
.When road and weather conditions are
appropriate, use cruise control.
.Always follow posted speed limits or
drive more slowly when conditions
require.
.Keep vehicle tires properly inflated.
.Combine several trips into a single trip.
.Replace the vehicle's tires with the
same TPC Spec number molded into the
tire's sidewall near the size.
.Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms and can
take your focus from the task of driving.
Exercise good judgment and do not let other
activities divert your attention away from
the road. Many local governments have
enacted laws regarding driver distraction.
Become familiar with the local laws in
your area.
To avoid distracted driving, keep your eyes
on the road, keep your hands on the
steering wheel, and focus your attention on
driving.
.Do not use a phone in demanding driving
situations. Use a hands-free method to
place or receive necessary phone calls.
.Watch the road. Do not read, take notes,
or look up information on phones or
other electronic devices.
.Designate a front seat passenger to
handle potential distractions.
.Become familiar with vehicle features
before driving, such as programming
favorite radio stations and adjusting
climate control and seat settings. Program
all trip information into any navigation
device prior to driving.