mileage CHEVROLET TAHOE 2010 3.G Owners Manual

Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here are some
driving tips to get the best fuel economy possible.
.Avoid fast starts and accelerate smoothly.
.Brake gradually and avoid abrupt stops.
.Avoid idling the engine for long periods of time.
.When road and weather conditions are
appropriate, use cruise control, if equipped.
.Always follow posted speed limits or drive more
slowly when conditions require.
.Keep vehicle tires properly inflated.
.Combine several trips into a single trip.
.Replace the vehicle's tires with the same TPC
Spec number molded into the tire's sidewall near
the size.
.Follow recommended scheduled maintenance.
Roadside Assistance Program
U.S.:1-800-CHEV-USA (1-800-243-8872)
TTY Users: 1-888-889-2438
Canada: 1-800-268-6800
As the owner of a new Chevrolet, you are automatically
enrolled in the Roadside Assistance program. This
program provides technically trained advisors who are
available 24 hours a day, 365 days a year, minor repair
information or towing arrangements.
For more information see Roadside Assistance Program
on page 8‑7.
Roadside Assistance and OnStar
If you have a current OnStar subscription, press the
OnStar button and the current GPS location will be sent
to an OnStar Advisor who will assess your problem,
contact Roadside Assistance, and relay exact location
to get you the help you need.
Online Owner Center
The Online Owner Center is a complimentary service
that includes online service reminders, vehicle
maintenance tips, online owner manual, special
privileges and more.
Sign up today at:www.gmownercenter.com/chevrolet
(U.S.) or www.gm.ca (Canada).
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Trip Odometer
Press the trip/fuel button until TRIP displays. This
display shows the current distance traveled in either
miles (mi) or kilometers (km) since the last reset for the
trip odometer. Pressing the trip odometer reset stem will
also display the trip odometer.
The trip odometer can be reset to zero by pressing the
set/reset button while the trip odometer is displayed.
You can also reset the trip odometer while it is
displayed by pressing and holding the trip odometer
reset stem.
The trip odometer has a feature called the retro-active
reset. This can be used to set the trip odometer to the
number of miles (kilometers) driven since the ignition
was last turned on. This can be used if the trip
odometer is not reset at the beginning of the trip.
To use the retro-active reset feature, press and hold
the set/reset button for at least four seconds. The trip
odometer will display the number of miles (mi) or
kilometers (km) driven since the ignition was last turned
on and the vehicle was moving. Once the vehicle
begins moving, the trip odometer will accumulate
mileage. For example, if the vehicle was driven
5 miles (8 km) before it is started again, and then the
retro-active reset feature is activated, the display will
show 5 miles (8 km). As the vehicle begins moving, the
display will then increase to 5.1 miles (8.2 km), 5.2 miles
(8.4 km), etc.
Fuel Range
Press the trip/fuel button until FUEL RANGE displays.
This display shows the approximate number of
remaining miles (mi) or kilometers (km) the vehicle can
be driven without refueling. The display will show LOW
if the fuel level is low.
The fuel range estimate is based on an average of the
vehicle's fuel economy over recent driving history and
the amount of fuel remaining in the fuel tank. This
estimate will change if driving conditions change. For
example, if driving in traffic and making frequent stops,
this display may read one number, but if the vehicle is
driven on a freeway, the number may change even
though the same amount of fuel is in the fuel tank. This
is because different driving conditions produce different
fuel economies. Generally, freeway driving produces
better fuel economy than city driving. Fuel range cannot
be reset.
Average Economy
Press the trip/fuel button until AVG ECONOMY
displays. This display shows the approximate average
miles per gallon (mpg) or liters per 100 kilometers
(L/100 km). This number is calculated based on the
number of mpg (L/100 km) recorded since the last time
this menu item was reset. To reset AVG ECONOMY,
press and hold the set/reset button.
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Trip Odometer
Press the trip odometer reset stem until TRIP displays.
This display shows the current distance traveled in
either miles (mi) or kilometers (km) since the last reset
for the trip odometer.
The trip odometer can be reset to zero by pressing and
holding the trip odometer reset stem while the trip
odometer is displayed.
The trip odometer has a feature called the retro-active
reset. This can be used to set the trip odometer to the
number of miles (kilometers) driven since the ignition
was last turned on. This can be used if the trip
odometer is not reset at the beginning of the trip.
To use the retro-active reset feature, press and hold the
trip odometer reset stem for at least four seconds. The
trip odometer will display the number of miles (mi) or
kilometers (km) driven since the ignition was last turned
on and the vehicle was moving. Once the vehicle
begins moving, the trip odometer will accumulate
mileage. For example, if the vehicle was driven
5 miles (8 km) before it is started again, and then the
retro-active reset feature is activated, the display will
show 5 miles (8 km). As the vehicle begins moving, the
display will then increase to 5.1 miles (8.2 km),
5.2 miles (8.4 km), etc.
Language
This display allows you to select the language in which
the DIC messages will appear. To select a language:1. Press the trip odometer reset stem until ODOMETER displays.
2. While in the ODOMETER display, press and hold the trip odometer reset stem for three seconds until
the currently set language displays.
3. Continue to press and hold the trip odometer reset stem to scroll through all of the available
languages.
The available selections are ENGLISH (default),
FRANCAIS (French), ESPANOL (Spanish), and
NO CHANGE.
4. Once the desired language is displayed, release the trip odometer reset stem to set your choice.
Engine Hours
To display the ENGINE HOURS, place the ignition in
LOCK/OFF or ACC/ACCESSORY, then press and hold
the trip odometer reset stem for four seconds while
viewing the ODOMETER. This display shows the total
number of hours the engine has run.
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Trip Odometer
Press the trip odometer reset stem until TRIP displays.
This display shows the current distance traveled in
either miles (mi) or kilometers (km) since the last reset
for the trip odometer.
The trip odometer can be reset to zero by pressing and
holding the trip odometer reset stem while the trip
odometer is displayed.
The trip odometer has a feature called the retro-active
reset. This can be used to set the trip odometer to the
number of miles (kilometers) driven since the ignition
was last turned on. This can be used if the trip
odometer is not reset at the beginning of the trip.
To use the retro-active reset feature, press and hold the
trip odometer reset stem for at least four seconds. The
trip odometer will display the number of miles (mi) or
kilometers (km) driven since the ignition was last turned
on and the vehicle was moving. Once the vehicle
begins moving, the trip odometer will accumulate
mileage. For example, if the vehicle was driven
5 miles (8 km) before it is started again, and then the
retro-active reset feature is activated, the display will
show 5 miles (8 km). As the vehicle begins moving, the
display will then increase to 5.1 miles (8.2 km), 5.2 miles
(8.4 km), etc.
Transmission Temperature
Press the trip odometer reset stem until TRANS TEMP
displays. This display shows the temperature of the
automatic transmission fluid in either degrees
Fahrenheit (°F) or degrees Celsius (°C).
Trailer Gain and Output
On vehicles with the Integrated Trailer Brake Control
(ITBC) system, the trailer brake display appears in the
DIC. Press the trip odometer reset stem until TRAILER
GAIN and OUTPUT display.
TRAILER GAIN shows the trailer gain setting. This
setting can be adjusted from 0.0 to 10.0 with either a
trailer connected or disconnected. To adjust this setting,
see“Integrated Trailer Brake Control System” under
Towing a Trailer
on page 5‑47for more information.
OUTPUT shows the power output to the trailer anytime
a trailer with electric brakes is connected. Output is
displayed in 0 to 10 bars. Dashes may appear in the
OUTPUT display. See “Integrated Trailer Brake Control
System” underTowing a Trailer
on page 5‑47for more
information.
Compass Zone Setting
This display allows for setting the compass zone. See
DIC Compasson page 4‑58for more information.
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This vehicle has an airbag system. Before attempting
to do your own service work, seeServicing Your
Airbag-Equipped Vehicle on page 2‑99.
Keep a record with all parts receipts and list the
mileage and the date of any service work performed.
See Maintenance Record on page 7‑16.
Adding Equipment to the Outside of
the Vehicle
Things added to the outside of the vehicle can affect
the airflow around it. This can cause wind noise and
can affect fuel economy and windshield washer
performance. Check with your dealer before adding
equipment to the outside of the vehicle.
Fuel
Use of the recommended fuel is an important part
of the proper maintenance of this vehicle. To help
keep the engine clean and maintain optimum vehicle
performance, we recommend the use of gasoline
advertised as TOP TIER Detergent Gasoline.
Look for the TOP TIER label on the fuel pump to ensure
gasoline meets enhanced detergency standards
developed by auto companies. A list of marketers
providing TOP TIER Detergent Gasoline can be found
at www.toptiergas.com.The 8th digit of the Vehicle Identification Number (VIN)
shows the code letter or number that identifies the
vehicle's engine. The VIN is at the top left of the
instrument panel. See Vehicle Identification Number
(VIN) on page 6‑116.
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Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system that indicates when
to change the engine oil and filter. This is based on
engine revolutions and engine temperature, and not on
mileage. Based on driving conditions, the mileage at
which an oil change is indicated can vary considerably.
For the oil life system to work properly, the system must
be reset every time the oil is changed.
On some vehicles, when the system has calculated
that oil life has been diminished, a CHANGE ENGINE
OIL SOON message comes on to indicate that an oil
change is necessary. SeeDIC Warnings and Messages
on page 4‑61. Change the oil as soon as possible
within the next 1 000 km (600 miles). It is possible that,
if driving under the best conditions, the oil life system
might not indicate that an oil change is necessary for
over a year. However, the engine oil and filter must
be changed at least once a year and at this time the
system must be reset. For vehicles without the
CHANGE ENGINE OIL SOON message, an oil change
is needed when the OIL LIFE REMAINING percentage
is near 0%. Your dealer has trained service people who
will perform this work using genuine parts and reset the
system. It is also important to check the oil regularly
and keep it at the proper level. If the system is ever reset accidentally, the oil must be
changed at 5 000 km (3,000 miles) since the last oil
change. Remember to reset the oil life system
whenever the oil is changed.
How to Reset the Engine Oil Life
System
The Engine Oil Life System calculates when to
change the engine oil and filter based on vehicle use.
Whenever the oil is changed, reset the system so it can
calculate when the next oil change is required. If a
situation occurs where the oil is changed prior to a
CHANGE ENGINE OIL SOON message coming on,
reset the system.
Always reset the engine oil life to 100% after every oil
change. It will not reset itself. To reset the Engine Oil
Life System on most vehicles:
1. Display the OIL LIFE REMAINING on the DIC. If the vehicle does not have DIC buttons, the
vehicle must be in P (Park) to access this display.
See DIC Operation and Displays (With DIC
Buttons)
on page 4‑47or DIC Operation and
Displays (Without DIC Buttons) on page 4‑55.
2. Press and hold the SET/RESET button on the DIC, or the trip odometer reset stem if the vehicle does
not have DIC buttons, for more than five seconds.
The oil life will change to 100%.
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Chevrolet. Normally, any concerns with
the sales transaction or the operation of the vehicle
will be resolved by the dealer's sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service, or parts
manager, contact the owner of the dealership or the
general manager. STEP TWO:
If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
U.S., call the Chevrolet Customer Assistance Center
at 1-800-222-1020. In Canada, call General Motors
of Canada Customer Communication Centre at
1-800-263-3777 (English), or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Have the following
information available to give the Customer Assistance
Representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or title, or
the plate at the top left of the instrument panel and
visible through the windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting Chevrolet, remember that your
concern will likely be resolved at a dealer's facility.
That is why we suggest following Step One first.
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STEP THREE—U.S. Owners: Both General Motors
and your dealer are committed to making sure you are
completely satisfied with your new vehicle. However,
if you continue to remain unsatisfied after following the
procedure outlined in Steps One and Two, you can file
with the Better Business Bureau (BBB) Auto Line
Program to enforce your rights.
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs
or the interpretation of the New Vehicle Limited
Warranty. Although you may be required to resort to this
informal dispute resolution program prior to filing a court
action, use of the program is free of charge and your
case will generally be heard within 40 days. If you do
not agree with the decision given in your case, you may
reject it and proceed with any other venue for relief
available to you. You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goauto
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage, and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
8-3

Transportation Options
Warranty service can generally be completed while
you wait. However, if you are unable to wait, GM
helps to minimize your inconvenience by providing
several transportation options. Depending on the
circumstances, your dealer can offer you one of the
following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation. Dealers may provide you
with shuttle service to get you to your destination
with minimal interruption of your daily schedule. This
includes one‐way or round trip shuttle service within
reasonable time and distance parameters of the
dealer's area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs, and
public transportation is used instead of the dealer's
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition,for U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reflect actual costs and be supported
by original receipts. See your dealer for information
regarding the allowance amounts for reimbursement of
fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for an overnight
warranty repair. Rental reimbursement will be limited
and must be supported by original receipts. This
requires that you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for
fuel usage charges and may also be responsible for
taxes, levies, usage fees, excessive mileage, or rental
usage beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
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