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(45,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081502) - 2014 - crc2 - 9/17/13
Infotainment System 7-45
Tips and Troubleshooting Chart (cont'd)
ProblemRecommended Action
Sometimes the wireless headphone audio cuts out or
buzzes. Check for obstructions, low batteries, reception range,
and interference from cellular telephone towers, or use a
cellular telephone in the vehicle.
Check that the headphones are on correctly using the L
(left) and R (right) on the headphones.
The remote and/or the headphones are lost. See your dealer for assistance.
The DVD is playing, but there is no picture or sound. Check that the RSE video screen is sourced to the DVD player.
DVD Display Error Messages
The DVD display error message
depends on the radio that is in the
vehicle. The video screen can
display one of the following:
Disc Load/Eject Error:This
message displays when there are
disc load or eject problems.
Disc Format Error: This message
displays if the disc is inserted with
the disc label wrong side up, or if
the disc is damaged. Disc Region Error:
This message
displays if the disc is not from a
correct region.
No Disc Inserted: This message
displays if no disc is present when
Zor DVD AUX is pressed on the
radio.
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Position Systems
(GPS)*, two-way radios, mobile fax
machines, or walkie talkies. It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar
®System.
Cleaning the RSE Overhead
Console
When cleaning the RSE overhead
console surface, use only a clean
cloth dampened with clean water.

(46,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081502) - 2014 - crc2 - 9/17/13
7-46 Infotainment System
Cleaning the Video Screen
When cleaning the video screen,
use only a clean cloth dampened
with clean water. Use care when
directly touching or cleaning the
screen, as damage could result.
Rear Seat Audio (RSA)
System
Vehicles with this feature allow the
rear seat passengers to listen to
and control any of the music
sources: radio, CDs, DVDs, or other
auxiliary sources. However, the rear
seat passengers can only control
the music sources the front seat
passengers are not listening to
(except on some radios where dual
control is allowed). For example,
rear seat passengers can control
and listen to a CD through the
headphones, while the driver listens
to the radio through the front
speakers. The rear seat passengers
have control of the volume for each
set of headphones.The radio functionality is controlled
by both the RSA and the front radio.
Only one band can be tuned to at
one time. Changing the band on the
RSA or the front radio will change
the band on the other system,
if they are both sourced to the radio.
The RSA functions operate even
when the main radio is off. The front
audio system will display the
headphone icon when the RSA is
on, and will disappear from the
display when it is off.
Audio can be heard through wired
headphones (not included) plugged
into the jacks on the RSA. If the
vehicle has this feature, audio can
also be heard on Channel 2 of the
wireless headphones.
The audio system mutes the rear
speakers when the RSA audio is
active through the headphones.P(Power):
Press thePbutton to
turn the RSA on or off.
Volume: To increase or decrease
headphone volume, turn the knobs
located next to the SRCE or PROG
buttons. The left knob controls the
left headphones and the right knob
controls the right headphones.
SRCE (Source): Press this button
to switch between the radio (AM/
FM), XM™ (if equipped), CD, and if
the vehicle has these features,
DVD, front auxiliary, and rear
auxiliary.

(47,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081502) - 2014 - crc2 - 9/17/13
Infotainment System 7-47
© ¨(Seek):When listening to FM,
AM, or XM™ (if equipped), press
the left
©or right¨seek arrow to go
to the previous or to the next station
or channel and stay there. This
function is inactive, with some
radios, if the front seat passengers
are listening to the radio.
Press and hold the left
©or right¨
seek arrow until the display flashes,
to tune to an individual station. The
display stops flashing after the
buttons have not been pushed for
more than two seconds. This
function is inactive, with some
radios, if the front seat passengers
are listening to the radio.
While listening to a disc, press the
left
©seek arrow to go back to the
start of the current track or chapter
(if more than ten seconds have
played). Press the right
¨seek
arrow to go to the next track or
chapter on the disc. This function is inactive, with some radios, if the
front seat passengers are listening
to the disc.
When a DVD video menu is being
displayed, press the left
©or right¨
seek arrow to perform a cursor up
or down on the menu. Hold the left
©or right¨arrow to perform a
cursor left or right on the menu.
PROG (Program): Press this
button to go to the next preset radio
station or channel set on the main
radio. This function is inactive, with
some radios, if the front seat
passengers are listening to the
radio.
When a CD or DVD audio disc is
playing, press this button to go to
the beginning of the CD or DVD
audio. This function is inactive, with
some radios, if the front seat
passengers are listening to the disc. When a disc is playing in the CD or
DVD changer, press this button to
select the next disc, if multiple discs
are loaded. This function is inactive,
with some radios, if the front seat
passengers are listening to the disc.
When a DVD video menu is being
displayed, press the PROG button
to perform the menu function, enter.

(4,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081502) - 2014 - crc2 - 9/17/13
8-4 Climate Controls
Dual Automatic Climate Control System
The heating, cooling, and ventilation in the vehicle can be controlled with
this system. The vehicle also has a flow-through ventilation system
described later in this section.
A. Fan Control
B. AUTO (Automatic Operation)
C. Defrost
D. Recirculation
E. REAR (Rear Climate Control)
F. Air Delivery Mode Control
G. Driver Temperature ControlH. Display
I. Power Button
J. Rear Window Defogger
K. Air Conditioning
L. PASS
M. Passenger Temperature Control
O(On/Off):
Press to turn the
climate control system on or off.
Outside air still enters the vehicle,
and is directed to the floor. This
direction can be changed by
pressing the mode button.
Recirculation can be selected once
you have selected vent or bi-level
mode. The temperature can also be
adjusted using either temperature
button. If the air delivery mode or
temperature settings are adjusted
with the system off, the display
illuminates briefly to show the
settings and then returns to off. The
system can be turned back on by
pressing either
O,D,C,#, the
defrost or the AUTO button.
Driver and Passenger Side
Temperature Control
The driver and passenger side
temperature buttons are used to
adjust the temperature of the air
coming through the system on the
driver or passenger side of the
vehicle. The temperature can be
adjusted even if the system is

(5,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081502) - 2014 - crc2 - 9/17/13
Climate Controls 8-5
turned off. This is possible since
outside air always flows through the
system as the vehicle is moving
forward unless it is set to
recirculation mode. See
“Recirculation”later in this section.
Press the + or −buttons to increase
or decrease the cabin temperature.
The driver side or passenger side
temperature display shows the
temperature setting decreasing or
increasing.
The passenger temperature setting
can be set to match the driver
temperature setting by pressing the
PASS button and turning off the
PASS indicator.
When in defrost mode the
passenger temperature setting
cannot be changed.
Automatic Operation
AUTO (Automatic): When
automatic operation is active the
system will control the inside
temperature, the air delivery, and
the fan speed. Use the steps below to place the
entire system in automatic mode:
1. Press the AUTO button.
When AUTO is selected, the
display will change to show the
current temperature(s) and
AUTO will be lit on the display.
The current delivery mode and
fan speed will also be displayed
for approximately 5 seconds.
When AUTO is selected, the air
conditioning operation and air
inlet will be automatically
controlled. The air conditioning
compressor will run when the
outside temperature is over
about 4°C (40°F). The air inlet
will normally be set to outside
air. If it is hot outside, the air
inlet may automatically switch to
recirculate inside air to help
quickly cool down the vehicle.
The light on the button comes on
in recirculation. 2. Set the driver and passenger
temperature.
To find your comfort setting, start
with a 23°C (74°F) temperature
setting and allow about
20 minutes for the system to
regulate. Use the driver or
passenger temperature buttons
to adjust the temperature setting
as necessary. If a temperature
setting of 15°C (60°F) is chosen,
the system remains at the
maximum cooling setting. If a
temperature setting of 32°C
(90°F) is chosen, the system
remains at the maximum heat
setting. Choosing either
maximum setting will not cause
the vehicle to heat or cool any
faster.
Do not cover the solar sensor
located on the top of the instrument
panel near the windshield. This
sensor regulates air temperature
based on sun load and also turns
on the headlamps. For more
information on the solar sensor, see
“Sensors” later in this section.

(6,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081502) - 2014 - crc2 - 9/17/13
8-6 Climate Controls
To avoid blowing cold air in cold
weather, the system will delay
turning on the fan until warm air is
available. The length of delay
depends on the engine coolant
temperature. Pressing the fan
switch will override this delay and
change the fan to a selected speed.
Manual Operation
D C(Fan Control):Press these
buttons to increase or decrease the
fan speed.
Pressing either fan button while in
automatic control places the fan
under manual control. The fan
setting remains displayed and the
AUTO light turns off. The air
delivery mode remains under
automatic control.
H G(Air Delivery Mode Control):
Press these buttons to change the
direction of the airflow in the vehicle.
Repeatedly press either button until
the desired mode appears on the
display. Pressing either mode button
while the system is off changes the
air delivery mode without turning the system on. Pressing either mode
button while in automatic control
places the mode under manual
control.
The air delivery mode setting is
displayed and the AUTO light turns
off. The fan remains under
automatic control.
H(Vent):
Air is directed to the
instrument panel outlets.
)(Bi-Level): Air is divided
between the instrument panel and
floor outlets. Some air is directed
towards the windshield and side
window outlets.
6(Floor): Air is directed to the
floor outlets, with some to the
windshield, side window outlets, and
second row floor outlets. In this
mode, the system automatically
selects outside air.
-(Defog): This mode clears the
windows of fog or moisture. Air is
directed to the windshield, floor
outlets, and side window vents. In
this mode, the system turns off recirculation and runs the air
conditioning compressor unless the
outside temperature is close to
freezing. The recirculation mode
cannot be selected while in the
defog mode.
0(Defrost):
This mode removes
fog or frost from the windshield
more quickly. Air is directed to the
windshield and side window vents,
with some directed to the floor
vents. In this mode, the system
automatically forces outside air into
the vehicle and runs the air
conditioning compressor unless the
outside temperature is close to
freezing. The recirculation mode
cannot be selected while in the
defrost mode.
The passenger temperature control
cannot be activated while in defrost
mode. If the PASS button is
pressed, the button indicator flashes
three times and will not work. If the
passenger temperature buttons are
adjusted, the driver temperature
indicator changes. The passenger
temperature will not be displayed.

(7,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081502) - 2014 - crc2 - 9/17/13
Climate Controls 8-7
If vent, bi-level, or floor mode is
selected again, the climate control
system displays the previous
temperature settings.
Do not drive the vehicle until all the
windows are clear.
#(Air Conditioning):Press to
turn the air conditioning (A/C)
compressor on and off. An indicator
light comes on to show that the air
conditioning is on.
If this button is pressed when the air
conditioning compressor is
unavailable, the indicator flashes
three times and then turns off. If the
air conditioning is on and the
outside temperature drops below a
temperature which is too cool for air
conditioning to be effective, the air
conditioning light turns off to show
that the air conditioning mode has
been canceled.
On hot days, open the windows long
enough to let hot inside air escape.
This helps to reduce the time it takes for the vehicle to cool down.
It also helps the system to operate
more efficiently.
The air conditioning system
removes moisture from the air, so a
small amount of water might drip
under the vehicle while idling or
after turning off the engine. This is
normal.
@(Recirculation):
Press to turn
the recirculation mode on or off. An
indicator light comes on to show
that the recirculation is on.
This mode recirculates and helps to
quickly cool the air inside the
vehicle. It can be used to help
prevent outside air and odors from
entering the vehicle.
The recirculation mode cannot be
used with floor, defog, or defrost
modes. If recirculation is selected
with one of those modes, the
indicator light flashes three times
and then turns off. The air
conditioning compressor also comes
on when this mode is activated.
While in recirculation mode the windows may fog when the weather
is cold and damp. To clear the fog,
select either the defog or defrost
mode and increase the fan speed.
The recirculation mode can also be
turned off by turning off the ignition.
PASS:
Press to set the passenger
temperature setting to match the
driver temperature setting. The
PASS indicator will turn off. When
the passenger temperature setting
is set different than the driver
setting, the indicator on the PASS
button illuminates and both the
driver side and passenger side
temperature displays are shown.
REAR: For vehicles with the rear
heat and air conditioning controls.
Press to turn the rear climate control
system on or off. See Rear Climate
Control System (Rear Climate
Control Only) on page 8-9 orRear
Climate Control System (with Rear
Seat Audio) on page 8-11.

(8,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081502) - 2014 - crc2 - 9/17/13
8-8 Climate Controls
Rear Window Defogger
The rear window defogger uses a
warming grid to remove fog from the
rear window.
1(Rear Window Defogger):
Press to turn the rear window
defogger on or off. It automatically
turns off several minutes after it has
been activated. The defogger can
also be turned off by turning off the
engine. Do not drive the vehicle until
all the windows are clear.
Notice: Do not use a razor blade
or sharp object to clear the inside
rear window. Do not adhere
anything to the defogger grid
lines in the rear glass. These
actions may damage the rear
defogger. Repairs would not be
covered by your warranty.
Heated Mirrors: Press
1to help
clear fog or frost from the surface of
the outside mirror. See Power
Mirrors on page 2-16.
Sensors
The solar sensor, located in the
defrost grille in the middle of the
instrument panel, monitors the solar
heat. Do not cover the solar sensor
or the system will not work properly.
The interior temperature sensors
located in the headliner above the
driver side seat and if equipped, in
the headliner above the second row
seats measure the temperature of
the air inside the vehicle.
There is also an exterior
temperature sensor located behind
the front grille. This sensor reads
the outside air temperature and
helps maintain the temperature
inside the vehicle. Any cover on the
front of the vehicle could cause a
false reading in the displayed
temperature.

(12,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081502) - 2014 - crc2 - 9/17/13
8-12 Climate Controls
Automatic Operation, If
Equipped
AUTO:Press the air delivery mode
button until this setting is selected to
control the inside temperature, air
delivery, and fan speed. AUTO
appears in the display when
automatic operation is active.
+ or −(Increase/Decrease
Temperature): Press the + or−
buttons to increase or decrease the
cabin temperature. The rear control
temperature display will show the
temperature setting increasing or
decreasing.
The display only indicates climate
control functions when the system is
in rear independent mode.
Manual Operation
D C(Fan Control): Press these
buttons on the rear seat audio
control panel to increase or
decrease the airflow. Pressing the
fan up button when the system is off will turn the system on. The air
delivery mode will remain under
automatic control.
+ or
−(Temperature Control):
Press these buttons to adjust the
temperature of the air flowing into
the passenger area. Press the +
button for warmer air and press the
− button for cooler air.
N(Air Delivery Mode Control):
Press the mode button to change
the direction of the airflow in the
vehicle. Repeatedly press the
button until the desired mode
appears on the display. Multiple
presses will cycle through the
delivery selections.
Air Vents
Use the air outlets located in the
center and on the side of the
instrument panel to direct the
airflow.
Operation Tips
.Keep the hood and front air
inlets free of ice, snow, or any
other obstruction (such as
leaves). The heater and
defroster will work far better,
reducing the chance of fogging
the inside of the windows.
.When you enter a vehicle in cold
weather, press the fan up button
to the maximum fan level before
driving. This helps clear the
intake ducts of snow and
moisture, and reduces the
chance of fogging the inside of
the window.
.Keep the air path under the front
seats clear of objects. This helps
air to circulate throughout the
vehicle.

(22,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081502) - 2014 - crc2 - 9/17/13
9-22 Driving and Operating
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
Notice: Using a tool to force the
key to turn in the ignition could
cause damage to the switch or
break the key. Use the correct
key, make sure it is all the way in,
and turn it only with your hand.
If the key cannot be turned by
hand, see your dealer.
B (ACC/ACCESSORY): This
position lets things like the radio
and the windshield wipers operate while the engine is off. Use this
position if the vehicle must be
pushed or towed.
C (ON/RUN):
This position can be
used to operate the electrical
accessories and to display some
instrument panel cluster warning
and indicator lights. This position
can also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running. The
transmission is also unlocked in this
position on automatic transmission
vehicles.
If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time. D (START):
This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.
A warning tone will sound when the
driver door is opened and the
ignition is in ACC/ACCESSORY or
LOCK/OFF, and the key is in the
ignition.
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only.
Notice: Do not try to shift to
P (Park) if the vehicle is moving.
If you do, you could damage the
transmission. Shift to P (Park)
only when the vehicle is stopped.