audio CHEVROLET TAHOE 2017 4.G Owner's Manual

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
210 Infotainment System
.The road is very rough. Try the
disc again when the road is
smoother.
. The disc is dirty, scratched, wet,
or upside down.
. The air is very humid. Try the
disc again later.
. There was a problem while
burning the disc.
. The label is caught in the CD
player.
If Disc Player Error displays, it could
be for one of the following reasons:
. The player temperature is
too high.
. There are load or eject errors.
If the CD is not playing correctly for
any other reason, try a known
good CD.
If any error continues, contact your
dealer.
Playing an MP3 CD
To play an MP3 CD, follow the same
instructions as “Playing an Audio
CD” previously in this section. The following guidelines must be
met when creating an MP3 disc,
otherwise the CD might not play:
.
Sampling rate: 16 kHz,
22.05 kHz, 24 kHz, 32 kHz,
44.1 kHz, and 48 kHz.
. Bit rates supported: 8, 16, 24,
32, 40, 48, 56, 64, 80, 96, 112,
128, 144, 160, 192, 224, 256,
and 320 kbps.
. Maximum number of folders:
eight folders with 255 files per
folder.
. Maximum of 1,000 files on
a disc.
. Recorded on a CD-R or CD-RW.
Root Directory
The root directory is treated as a
folder. All files contained directly
under the root directory are
accessed prior to any root directory
folders.
Empty Folders
If a root directory or folder is empty
or contains only folders, the player
advances to the next folder in the file structure that contains a
compressed audio file. The empty
folder(s) are not displayed or
numbered.
No Folder
When the CD only contains
compressed audio files without any
folders, all files are under the root
folder.
USB Port
Playing from a USB
A USB mass storage device or
Media Transfer Protocol (MTP)
device can be connected to the
USB port.
The USB ports are in the center
stack or inside the front seat
armrest.
USB MP3 Player and USB Drives
.
The USB MP3 players and USB
drives connected must comply
with the USB Mass Storage
Class specification (USB MSC).
. Hard disk drives are not
supported.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Infotainment System 211
To play a USB device:
.Connect the USB.
. Press the MEDIA button on the
faceplate until the connected
device is shown.
While the USB source is active, use
the corresponding faceplate buttons
to operate USB function:
.
t(Seek Previous/Fast
Reverse)
.
u(Seek Next/Fast Forward)
.
j/r(Play/Pause)
.
Z(Shuffle)
For information on how to use the
screen icons, see “Playing an Audio
CD” previously in this section.
USB Menu
Press the MENU knob to display the
USB menu and the following may
display:
Browse : Select to display the files
and folders on the USB device. Tone Settings :
Select to adjust
Bass, Midrange, Treble, Balance,
Fade, and EQ (Equalizer). See
“Tone Settings” underAM-FM
Radio 0204.
Auto Volume : If equipped, see
“Playing an Audio CD” previously in
this section.
EQ (Equalizer) Settings :
If equipped, this feature adjusts the
equalizer settings. See “EQ
(Equalizer) Settings” inAM-FM
Radio 0204.
Playing from an iPod®/iPad®/
iPhone®
This feature supports the following
devices:
. iPod nano
®(1st, 2nd, 3rd, and
4th generation)
. iPod with video (5.0 and 5.5
generation).
. iPod classic
®(6th generation)
. iPod touch
®(1st and 2nd
generation)
. iPad .
iPhone 3G, iPhone 3GS,
iPhone 4
There may be problems with
operation and function in the
following situations:
. When connecting a device with
a more recent version of the
firmware installed than is
supported by the infotainment
system.
. When connecting a device on
which firmware from other
providers is installed.
To connect and control a device: 1. Connect one end of the standard USB cable to the
device's dock connector.
2. Connect the other end to a USB port in the center console.
See Center Console
Storage 0126.
3. Press the MEDIA button to select the source.
The music information displays on
the radio’s display and begins
playing through the vehicle’s audio
system.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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212 Infotainment System
The device battery recharges
automatically while the vehicle is on.
When the vehicle is off while a
device is connected using the USB
cable, the device battery stops
charging and the device will
automatically turn off.
If the device is an unsupported
model, it can still be listened to in
the vehicle by connecting to the
auxiliary input jack using a standard
3.5 mm (1/8 in) stereo cable.
Menu
Press the MENU knob to display the
device Menu and the following may
display:
Browse :Select to display the files
or songs on the device. See
“Browse Device Media” later in this
section.
Tone Settings : Select to adjust
Bass, Midrange, Treble, Balance,
Fade, and EQ (Equalizer). See
“Tone Settings” underAM-FM
Radio 0204.
Auto Volume : If equipped, see
“Playing an Audio CD” previously in
this section. EQ (Equalizer) Settings :
If equipped, this feature adjusts the
equalizer settings. See
“EQ
(Equalizer) Settings” inAM-FM
Radio 0204.
Browse Device Media
Use the following to browse:
Playlists: 1. Turn the MENU knob to highlight and press to view the
playlists stored on the device.
2. Turn the MENU knob to highlight and press to select a
playlist name to view a list of
all songs in the playlist.
3. Turn the MENU knob to highlight and press to select
the song from the list to begin
playback.
Artists: 1. Turn the MENU knob to highlight and press to view the
artists stored on the device.
2. Turn the MENU knob to highlight and press to select an
artist name to view a list of all
albums by the artist. 3. Turn the MENU knob to
highlight and press to select an
album name to view a list of all
songs on the album.
4. Turn the MENU knob to highlight and press to select
the song from the list to begin
playback.
Albums:
1. Turn the MENU knob to highlight and press to view the
albums stored on the device.
2. Turn the MENU knob to highlight and press to select an
album name to view a list of all
songs on the album.
3. Turn the MENU knob to highlight and press to select
the song from the list to begin
playback.
Genres: 1. Turn the MENU knob to highlight and press to view the
genres stored on the device.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Infotainment System 213
2. Turn the MENU knob tohighlight and press to select a
genre name to view a list of
artists of that genre.
3. Turn the MENU knob to highlight and press to select to
view albums by that artist.
4. Turn the MENU knob to highlight and press to select an
album to view songs.
5. Turn the MENU knob to highlight and press to select
the song from the list to begin
playback.
Songs: 1. Turn the MENU knob to highlight and press to view a
list of all songs stored on the
device.
2. Turn the MENU knob to highlight and press to select
the song from the list to begin
playback.Auxiliary Jack
The AUX jack is in the center stack
or inside the front seat armrest. See
Center Console Storage 0126.
Possible auxiliary audio sources
include:
. Laptop computer
. Audio music player
This jack is not an audio output. Do
not plug headphones into the
auxiliary input jack. Auxiliary
devices should be set up while the
vehicle is in P (Park).
Connect a 3.5 mm (1/8 in) cable
from the auxiliary device to the
auxiliary input jack.
If an auxiliary device has already
been connected, but a different
source is currently active, press the
MEDIA faceplate button repeatedly
to scroll through all of the available
audio source screens, until the AUX
source screen is shown. Playing from the AUX Jack
An auxiliary device is played
through the audio system and
controlled through the device itself.
AUX Menu
Press the MENU knob to display the
AUX menu and the following may
display:
Tone Settings :
Select to adjust
Bass, Midrange, Treble, Balance,
Fade, and EQ (Equalizer). See
“Tone Settings” underAM-FM
Radio 0204.
Auto Volume : If equipped, see
“Playing an Audio CD” previously in
this section.
EQ (Equalizer) : If equipped, this
feature adjusts the pre-defined
equalizer settings. See “EQ
(Equalizer)” inAM-FM Radio 0204.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Infotainment System 215
Steering Wheel Controls
g:Press to answer incoming calls,
confirm system information, and
start voice recognition.
i: Press to end a call, reject a
call, or cancel an operation. Press
to mute or unmute the infotainment
system.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see
Overview 0199.
MENU : Turn to scroll through a list.
Press to select the highlighted list
option.
{: Press to go to the Home Page.
See Home Page 0202.
PHONE : Select to enter the phone
main menu. See Bluetooth
(Overview) 0214 orBluetooth
(Infotainment Controls - Base
Radio) 0215 orBluetooth (Voice
Recognition - Base Radio) 0219.
Voice Recognition
The voice recognition system uses
commands to control the system
and dial phone numbers.
Noise : The system may not
recognize voice commands if there
is too much background noise, such
as noise from open windows or loud
talking inside the vehicle.
When to Speak : A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak.
How to Speak : Speak clearly in a
calm and natural voice.
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Use the
Oknob during a call to change the
volume level. The system maintains
a minimum volume level.
Bluetooth Audio Quality
Turn off the Echo and Noise
cancellation feature on your phone,
if supported, for the best hands-free
performance.
See www.gm.com/bluetooth.
Bluetooth (Infotainment
Controls - Base Radio)
For information about how to
navigate the menu system using the
infotainment controls, see
Overview 0199.
Switching to Handset or
Hands-Free Mode
To switch between handset mode
and hands-free mode, use the
OnStar command, “transfer call.”
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
your cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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222 Infotainment System
Making a Call
Calls can be made using the
following commands.
Dial or Call :The dial or call
command can be used
interchangeably to dial a phone
number or a stored name tag.
Digit Dial : This command allows a
phone number to be dialed by
entering the digits one at a time.
Re-dial : This command is used to
dial the last number used on the cell
phone.
Using the “Dial”or“Call”
Command
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Dial”or“Call.”
3. Say the entire number without pausing or say the name tag.
Once connected, the person called
will be heard through the audio
speakers. Calling Emergency
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Dial”or“Call.”
3. Say [emergency number].
4. Say “Dial”or“Call.”
Using the “Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Correction” at any time to clear the
last number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Digit Dial.” 3. Say each digit, one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone. After
the last digit has been entered,
say “Dial.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Re-dial”Command
1. Press
g. The system responds
“Ready,” followed by a tone.
2. After the tone, say “Re-dial.”
The system dials the last
number called from the
connected cell phone.
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
. Press
gto answer the call.
. Press
ito ignore a call.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Infotainment System 223
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Press
gto answer an incoming
call when another call is active.
The original call is placed
on hold.
. Press
gagain to return to the
original call.
. To ignore the incoming call, no
action is required.
. Press
ito disconnect the
current call and switch to the call
on hold.
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
g.
2. Say “Three-way call.”
3. Use the “Dial”or“Call”
command to dial the number of
the third party to be called. 4. Once the call is connected,
press
gto link all callers
together.
Ending a Call
Pressito end a call.
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.
To Transfer Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
g.
2. Say “Transfer Call.” To Transfer Audio to the Bluetooth
System from a Cell Phone
During a call with the audio on the
cell phone, press
g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Bluetooth.”
3. Say “Voice.”The system
responds “OK, accessing
.”

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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254 Driving and Operating
be required for emission inspection
purposes. With the vehicle off, and
the brake pedal not applied,
pressing and holding the button for
more than five seconds will place
the vehicle in Service Only Mode.
The instruments and audio systems
will operate as they do in ON/RUN,
but the vehicle will not be able to be
driven. The engine will not start in
Service Only Mode. Press the
button again to turn the vehicle off.
Ignition Positions (Key
Access)
Vehicles with Key Access have an
ignition switch with four different
positions.
To shift out of P (Park), the ignition
must be in ON/RUN or ACC/
ACCESSORY and the regular brake
pedal must be applied.
0 (STOPPING THE ENGINE/LOCK/
OFF) :When the vehicle is stopped,
turn the ignition switch to LOCK/
OFF to turn the engine off. Retained
Accessory Power (RAP) will remain
active. See Retained Accessory
Power (RAP) 0258.
This position locks the ignition and
steering wheel. It also locks the
transmission on automatic
transmission vehicles. The key can
be removed in LOCK/OFF.
The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from right to left while turning the
key to ACC/ACCESSORY. If this
does not work, then the vehicle
needs service. Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to
a safe location.
3. Come to a complete stop, shift to P (Park), and turn the
ignition to LOCK/OFF. On
vehicles with an automatic
transmission, the shift lever
must be in P (Park) to turn the
ignition switch to the LOCK/
OFF position.
4. Set the parking brake. See Parking Brake 0273.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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258 Driving and Operating
{Warning
Improper use of the heater cord
or an extension cord can damage
the cord and may result in
overheating and fire.. Plug the cord into a
three-prong electrical utility
receptacle that is protected
by a ground fault detection
function. An ungrounded
outlet could cause an
electric shock.
. Use a weatherproof,
heavy-duty, 15 amp-rated
extension cord if needed.
Failure to use the
recommended extension
cord in good operating
condition, or using a
damaged heater or
extension cord, could make
(Continued)
Warning (Continued)
it overheat and cause a fire,
property damage, electric
shock, and injury.
. Do not operate the vehicle
with the heater cord
permanently attached to the
vehicle. Possible heater
cord and thermostat
damage could occur.
. While in use, do not let the
heater cord touch vehicle
parts or sharp edges. Never
close the hood on the
heater cord.
. Before starting the vehicle,
unplug the cord, reattach
the cover to the plug, and
securely fasten the cord.
Keep the cord away from
any moving parts.
4. Before starting the engine, be sure to unplug and store the
cord as it was before to keep it away from moving engine
parts. If you do not, it could be
damaged.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Retained Accessory
Power (RAP)
The following vehicle accessories
can be used for up to 10 minutes
after the engine is turned off:
. Audio System.
. Power Windows.
. OnStar System (if equipped).
. Sunroof (if equipped).
. Accessory Power Outlets. The
console and center seat outlets
are Retained Accessory Power
(RAP) powered.
These features work with the
ignition on. Once the ignition is
turned off, the windows and sunroof
continue to work up to 10 minutes or
until any door is opened. The radio

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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448 OnStar
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Qto set up an account.
. With the OnStar Basic Plan,
every 60 days.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance,
Advanced Vehicle Diagnostics,
Remote Services, Roadside
Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada). .
Call TTY 1-877-248-2080.
. Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage