service CHEVROLET TAHOE 2017 4.G Owners Manual
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 2017, Model line: TAHOE, Model: CHEVROLET TAHOE 2017 4.GPages: 465, PDF Size: 7.47 MB
Page 2 of 465
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 31
Seats and Restraints . . . . . . . . . . . 65
Storage . . . . . . . . . . . . . . . . . . . . . . . 125
Instruments and Controls . . . . . . 129
Lighting . . . . . . . . . . . . . . . . . . . . . . . 189
Infotainment System . . . . . . . . . . 198
Climate Controls . . . . . . . . . . . . . . 226
Driving and Operating . . . . . . . . . 234
Vehicle Care . . . . . . . . . . . . . . . . . . 319
Service and Maintenance . . . . . 411
Technical Data . . . . . . . . . . . . . . . . 425
Customer Information . . . . . . . . . 429
Reporting Safety Defects . . . . . . 439
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 443
Index . . . . . . . . . . . . . . . . . . . . 453
Page 3 of 465
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, TAHOE,
SUBURBAN, and Z71 are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name“General
Motors of Canada Company” for
Chevrolet Motor Division wherever it
appears in this manual. This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner manual.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Litho in U.S.A.
Part No. 23476164 A First Printing©2016 General Motors LLC. All Rights Reserved.
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Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
Introduction 3
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.” Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
0:
Adjustable Pedals
9: Airbag Readiness Light
!:Antilock Brake System (ABS)
g: Audio Steering Wheel Controls
or OnStar®(if equipped)
$: Brake System Warning Light
":Charging System
I: Cruise Control
`:Do Not Puncture
^:Do Not Service
B:Engine Coolant Temperature
O:Exterior Lamps
_: Flame/Fire Prohibited
#:Fog Lamps
.:Fuel Gauge
+: Fuses
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Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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22 In Brief
Vehicle Features
Infotainment System
The base radio information is
included in this manual. See the
infotainment manual for information
on the uplevel radios, audio players,
phone, navigation system, Rear
Seat Entertainment (RSE), and
voice or speech recognition,
if equipped.
Radio(s)
O
:Press to turn the system on.
Press and hold to turn it off. When
on, press to mute; press again to
unmute. Turn to increase or
decrease the volume.
RADIO : Press to choose between
FM, AM, and SiriusXM
®,
if equipped.
MEDIA : Press to change the audio
source between CD, USB,
and AUX.
{: Press to go to the Home Page.
MENU : Press to select a menu.
g:Press to seek the previous
station or track.
l: Press to seek the next station
or track.
See Overview 0199 about these
and other radio features.
Storing Radio Station Presets
Up to 25 preset stations from all
bands can be stored in the favorite
lists in any order. Up to five stations
can be stored in each favorite page
and the number of favorite pages
can be set.
To store the station to a position in
the list, while on the active source
main page, such as AM, FM,
or SiriusXM (if equipped), press and
hold a favorites/soft key button on
the faceplate.
See “Storing Radio Station Presets”
under AM-FM Radio 0204.
Setting the Clock
See Clock 0135.
Satellite Radio
Vehicles with a SiriusXM®satellite
radio tuner and a valid SiriusXM
satellite radio subscription can
receive SiriusXM programming.
SiriusXM Satellite Radio
Service
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
SiriusXM service.
For more information refer to:
. www.siriusxm.com or call
1-888-601-6296 (U.S.).
. www.siriusxm.ca or call
1-877-438-9677 (Canada).
See Satellite Radio 0206.
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Keys, Doors, and Windows 33
Interference from radio-frequency
identification (RFID) tags may
prevent the key from starting the
vehicle. Keep RFID tags away from
the key when starting the vehicle.
The key is used for the driver door,
ignition, and glove box.
Programming Keys to the
Vehicle
For Tahoe Police and Tahoe Special
Service Package, see the Tahoe
Police and Tahoe and Sliverado
Special Service Supplement.
Follow these procedures to program
up to eight keys to the vehicle.Programming with Two
Recognized Keys (Key
Vehicles Only)
To program a new key:
1. Insert the original, already programmed key in the ignition
and turn the key to the ON/
RUN position.
2. Turn the key to LOCK/OFF, and remove the key.
3. Quickly, within five seconds, insert the second original
already programmed key in the
ignition and turn the key to the
ON/RUN position.
4. Turn the key to LOCK/OFF, and remove the key
5. Insert the new key to be programmed and turn it to the
ON/RUN position within
five seconds.
The security light will turn off
once the key has been
programmed.
6. Repeat Steps 1–5 if additional keys are to be programmed. If a key is lost or damaged, see your
dealer to have a new key made.
Programming without Two
Recognized Keys (Key
Vehicles Only)
Program a new key to the vehicle
when a recognized key is not
available. Canadian regulations
require that Canadian owners see
their dealer.
If two currently recognized keys are
not available, follow this procedure
to program the first key.
This procedure will take
approximately 30 minutes to
complete for the first key. The
vehicle must be off and all of the
keys must be with you.
1. Insert the new vehicle key into the ignition.
2. Turn to ON/RUN. The security light will come on.
3. Wait 10 minutes until the security light turns off.
4. Turn the ignition to LOCK/OFF.
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Keys, Doors, and Windows 35
If the vehicle has the Keyless
Access system, the transmitter has
a button on the side of the
transmitter used to remove the key.
Do not pull the key out without
pressing the button.
See your dealer if a replacement
key or additional key is needed.
If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. SeeOnStar
Overview 0443.
Remote Keyless Entry
(RKE) System
See Radio Frequency
Statement 0439.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
(Key Access)
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 035.
With Remote Start (without
Remote Start Similar)
/:If equipped, press and releaseQ, then immediately press and hold
/until the turn signal lamps flash
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Keys, Doors, and Windows 37
For Tahoe Police and Tahoe Special
Service Package, see the Tahoe
Police and Tahoe and Sliverado
Special Service Supplement.
Battery Replacement
Replace the battery in the
transmitter soon if the REPLACE
BATTERY IN REMOTE KEY
message displays in the DIC.
Caution
When replacing the battery, do
not touch any of the circuitry on
the transmitter. Static from your
body could damage the
transmitter.
To replace the battery:1. Separate and remove the back cover of the transmitter with a
flat, thin object, such as a coin.
2. Press and slide the batterydown toward the pocket of the
transmitter in the direction of
the key ring. Do not use a
metal object
3. Remove the battery.
4. Insert the new battery, positive side facing up. Replace with a
CR2032 or equivalent battery.
5. Push together the transmitter back cover top side first, and
then the bottom toward the
key ring.
Remote Keyless Entry
(RKE) System Operation
(Keyless Access)
The Keyless Access system allows
for vehicle entry when the
transmitter is within 1 m (3 ft). See
“Keyless Access Operation” later in
this section.
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.
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46 Keys, Doors, and Windows
035 orRemote Keyless Entry
(RKE) System Operation (Keyless
Access) 037.
Q:Press to lock the doors.
K:Press to unlock the doors.
Delayed Locking
When locking the doors with the
power lock switch and a door or the
liftgate is open, the doors will lock
five seconds after the last door is
closed. You will hear three chimes
to signal that the delayed locking
feature is in use. Pressing the power lock switch
twice will override the delayed
locking feature and immediately lock
all the doors.
This feature will not operate if the
key is in the ignition.
This feature can be programmed.
See
“Delayed Door Lock” under
Vehicle Personalization 0178.
Automatic Door Locks
The doors will lock automatically
when all doors are closed, the
ignition is on, and the vehicle is
shifted out of P (Park).
To unlock the doors:
.
Press
Kon the power door lock
switch.
. Shift the transmission into
P (Park).
Automatic door locking cannot be
disabled. Automatic door unlocking
can be programmed. See Vehicle
Personalization 0178.
Lockout Protection
For Tahoe Police and Tahoe Special
Service Package, see the Tahoe
Police and Tahoe and Sliverado
Special Service Supplement.
Key Access : When locking is
requested with the driver door open
and the key in the ignition, all the
doors will lock and then the driver
door will unlock.
This can be manually overridden by
pressing and holding
Qon the
power door lock switch.
Keyless Access : When locking is
requested with the driver door open
and the vehicle is in ACC/
ACCESSORY or ON/RUN/START,
all the doors will lock and then the
driver door will unlock.
If the vehicle is off and locking is
requested while a door is open,
when all doors are closed the
vehicle will check for RKE
transmitters inside. If an RKE
transmitter is detected and the
number of RKE transmitters inside
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50 Keys, Doors, and Windows
.Presslon the bottom edge of
the liftgate next to the latch to
close.
Press any liftgate button, the touch
pad, or
bon the RKE transmitter
while the liftgate is moving to stop it.
Pressing any liftgate button or
pressing
btwice quickly on the
RKE transmitter restarts the
operation in the reverse direction.
Pressing the touch pad on the
liftgate handle will restart the
motion, but only in the opening
direction.
Caution
Manually forcing the liftgate to
open or close during a power
cycle can damage the vehicle.
Allow the power cycle to
complete.
The power liftgate may be
temporarily disabled in extremely
low temperatures, or after repeated
power cycling over a short period of time. If this occurs, the liftgate can
still be operated manually. Select
OFF on the liftgate switch.
If the vehicle is shifted out of
P (Park) while the power function is
in progress, the liftgate will continue
to completion. If the vehicle is
accelerated before the liftgate has
completed moving, the liftgate may
stop or reverse direction. Check for
Driver Information Center (DIC)
messages and make sure the
liftgate is closed and latched before
driving.
Falling Liftgate Detection
If the power liftgate automatically
closes after a power opening cycle,
it indicates that the system is
reacting to excess weight on the
liftgate or a possible support strut
failure. Remove any excess weight.
If the liftgate continues to
automatically close after opening,
see your dealer for service before
using the power liftgate.
Interfering with the power liftgate
motion or manually closing the
liftgate too quickly after power
opening may resemble a supportstrut failure. This could also activate
the falling liftgate detection feature.
Allow the liftgate to complete its
operation and wait a few seconds
before manually closing the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
the liftgate will automatically reverse
direction and move a short distance
away from the obstacle. After
removing the obstruction, the power
liftgate operation can be used again.
If the liftgate encounters multiple
obstacles on the same power cycle,
the power function will deactivate.
After removing the obstructions,
manually close the liftgate. This will
allow normal power operation
functions to resume.
If the vehicle is locked while the
liftgate is closing, and an obstacle
prevents the liftgate from completely
closing, the horn will sound as an
alert that the liftgate did not close.
Pinch sensors are on the side
edges of the liftgate. If an object is
caught between the liftgate and the
vehicle and presses against a
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Keys, Doors, and Windows 55
Intrusion and Inclination
Sensors Disable Switch
It is recommended that the intrusion
and inclination sensors be
deactivated if pets are left in the
vehicle or the vehicle is being
transported.
With the vehicle off, press
oin
the front overhead console to turn
off the feature.
The indicator light will come on
momentarily, indicating that these
sensors have been disabled until
the next time the alarm system is
armed.
Immobilizer
See Radio Frequency
Statement 0439.
Immobilizer Operation
(Key Access)
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the vehicle is
turned off.
The system is automatically
disarmed when the key is turned to
ON/RUN, ACC/ACCESSORY,
or START from the LOCK/OFF
position. The security light, in the instrument
cluster, comes on if there is a
problem with arming or disarming
the theft-deterrent system.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. It may be
necessary to check the fuse. See
Fuses
0351. If the engine still does
not start with the other key, the
vehicle needs service. If the vehicle
does start, the first key may be
faulty. See your dealer.
It is possible for the immobilizer
system to learn new or replacement
keys. Up to eight keys can be
programmed for the vehicle. To
program additional keys, see Keys
(Keyless Access) 034 orKeys (Key
Access) 031. To program additional