CHEVROLET TAHOE 2019 Owner's Manual

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
440 OnStar
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated
with libcurl and unzip and for other
third party software please see
http://opensource.lge.com/index
www.onstar.com/us/en/ libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg, .
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“AS IS,”
WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. IN NO
EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE
LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF
CONTRACT, TORT OR

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
OnStar 441
OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION
WITH THE SOFTWARE OR THE
USE OR OTHER DEALINGS IN
THE SOFTWARE.
Except as contained in this notice,
the name of a copyright holder shall
not be used in advertising or
otherwise to promote the sale, use
or other dealings in this Software
without prior written authorization of
the copyright holder.
unzip:
This is version 2005-Feb-10 of the
Info-ZIP copyright and license.
The definitive version of this
document should be available
at ftp://ftp.info-zip.org/pub/infozip/
license.html indefinitely.
Copyright (c) 1990-2005 Info-ZIP. All
rights reserved.
For the purposes of this copyright
and license,“Info-ZIP”is defined as
the following set of individuals:
Mark Adler, John Bush, Karl Davis,
Harald Denker, Jean-Michel Dubois,
Jean-loup Gailly, Hunter Goatley, Ed Gordon, Ian Gorman, Chris
Herborth, Dirk Haase, Greg Hartwig,
Robert Heath, Jonathan Hudson,
Paul Kienitz, David Kirschbaum,
Johnny Lee, Onno van der Linden,
Igor Mandrichenko, Steve P. Miller,
Sergio Monesi, Keith Owens,
George Petrov, Greg Roelofs, Kai
Uwe Rommel, Steve Salisbury,
Dave Smith, Steven M. Schweda,
Christian Spieler, Cosmin Truta,
Antoine Verheijen, Paul von Behren,
Rich Wales, Mike White.
This software is provided
“as is,”
without warranty of any kind,
express or implied. In no event shall
Info-ZIP or its contributors be held
liable for any direct, indirect,
incidental, special or consequential
damages arising out of the use of or
inability to use this software.
Permission is granted to anyone to
use this software for any purpose,
including commercial applications,
and to alter it and redistribute it
freely, subject to the following
restrictions: 1. Redistributions of source code
must retain the above copyright
notice, definition, disclaimer,
and this list of conditions.
2. Redistributions in binary form (compiled executables) must
reproduce the above copyright
notice, definition, disclaimer,
and this list of conditions in
documentation and/or other
materials provided with the
distribution. The sole exception
to this condition is redistribution
of a standard UnZipSFX binary
(including SFXWiz) as part of a
self-extracting archive; that is
permitted without inclusion of
this license, as long as the
normal SFX banner has not
been removed from the binary
or disabled.
3. Altered versions–including, but not limited to, ports to new
operating systems, existing
ports with new graphical
interfaces, and dynamic,
shared, or static library
versions–must be plainly
marked as such and must not

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
442 OnStar
be misrepresented as being
the original source. Such
altered versions also must not
be misrepresented as being
Info-ZIP releases–including,
but not limited to, labeling of
the altered versions with the
names“Info-ZIP” (or any
variation thereof, including, but
not limited to, different
capitalizations), “Pocket
UnZip,” “WiZ” or“MacZip”
without the explicit permission
of Info-ZIP. Such altered
versions are further prohibited
from misrepresentative use of
the Zip-Bugs or Info-ZIP e-mail
addresses or of the
Info-ZIP URL(s).
4. Info-ZIP retains the right to use the names “Info-ZIP,” “Zip,”
“UnZip,” “UnZipSFX,” “WiZ,”
“Pocket UnZip,” “Pocket Zip,”
and “MacZip” for its own
source and binary releases.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Connected Services 443
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 443
Connections . . . . . . . . . . . . . . . . . . 444
Diagnostics . . . . . . . . . . . . . . . . . . . 446
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the OnStar app on the infotainment
display. For other vehicles press
=
as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
444 Connected Services
2. Say“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myChevrolet mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Connected Services 445
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
446 Connected Services
Make a Call1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
If equipped, press
=and touch
Account Services to view the
number of remaining minutes,
available Wi-Fi data, and other
account information.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.chevrolet.com. Message and
data rates may apply.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12460269) - 2019 - CRC - 9/11/18
Index 447
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 301
Accessory Power . . . . . . . . . . . . . . . 227
Active Fuel Management . . . . . . . 229
Adaptive Cruise Control . . . . . . . . 252
Add-On Electrical Equipment . . . 298
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 437
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 410
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . . 220
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . 68
Air Cleaner/Filter, Engine . . . . . . . 316
Air Conditioning . . . . . . . . . . . 194, 198
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 200
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 199
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 106
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 99
Passenger Sensing System . . 100
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 98 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 99
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 97
Where Are the Airbags? . . . . . . . . 96
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 105
Passenger Status Indicator . . . 154
Readiness Light . . . . . . . . . . . . . . 153
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 105
System Check . . . . . . . . . . . . . . . . . . 94
Alarm Vehicle Security . . . . . . . . . . . . . . . . 53
Alert Lane Change . . . . . . . . . . . . . . . . . 269
Side Blind Zone (SBZA) . . . . . . 269
All-Season Tires . . . . . . . . . . . . . . . . 349
All-Terrain Tires . . . . . . . . . . . . . . . . . 350
Antilock Brake System (ABS) . . . 244 Warning Light . . . . . . . . . . . . . . . . . 158
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 391
Interior . . . . . . . . . . . . . . . . . . . . . . . . 396
Armrest Storage . . . . . . . . . . . . . . . . 129

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
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448 Index
Assistance Program,Roadside . . . . . . . . . . . . . . . . . . . . . . 425
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 264
Assistance Systems for Parking and Backing . . . . . . . . . . 261
Automatic
Door Locks . . . . . . . . . . . . . . . . . . . . . 46
Forward Braking . . . . . . . . . . . . . . 267
Headlamp System . . . . . . . . . . . . 186
Level Control . . . . . . . . . . . . . . . . . 249
Transmission . . . . . . . . . . . . . . . . . 231
Transmission Fluid . . . . . . 313, 316
Automatic Transmission Manual Mode . . . . . . . . . . . . 234, 236
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 329
Auxiliary Roof Mounted Lamp . . . . . . . . . . 188
Axle, Front . . . . . . . . . . . . . . . . . . . . . . 327
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . 327
B
Battery Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 192
Load Management . . . . . . . . . . . . 191 Battery (cont'd)
Power Protection . . . . . . . . . . . . . 191
Battery - North America . . . . 326, 381
Blade Replacement, Wiper . . . . . 330
Blind Spot Mirrors . . . . . . . . . . . . . . . 58
Brake Pedal and AdjustableThrottle . . . . . . . . . . . . . . . . . . . . . . 220
System Warning Light . . . . . . . . 157
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 324 Antilock . . . . . . . . . . . . . . . . . . . . . . . 244
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 245
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Parking . . . . . . . . . . . . . . . . . . . . . . . 245
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 204 Automatic Forward . . . . . . . . . . . 267
Break-In, New Vehicle . . . . . . . . . . 219
Bulb Replacement Fog Lamps . . . . . . . . . . . . . . . . . . . 334
Front Turn Signal Lamps . . . . . 334
Halogen Bulbs . . . . . . . . . . . . . . . . 333
Headlamp Aiming . . . . . . . . . . . . . 332
Headlamps . . . . . . . . . . . . . . . . . . . 333
High Intensity Discharge(HID) Lighting . . . . . . . . . . . . . . . 333
License Plate Lamps . . . . . . . . . 336 Bulb Replacement (cont'd)
Taillamps, Turn Signal,
Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 335
Buying New Tires . . . . . . . . . . . . . . . 364
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 138
California Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 301
California Proposition
65 Warning . . . . . . . . . .301, 326, 381, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 418
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 230
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 47
Winter Driving . . . . . . . . . . . . . . . . 212
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . 131
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 130
Center Seat . . . . . . . . . . . . . . . . . . . . . 67
Chains, Tire . . . . . . . . . . . . . . . . . . . . 368

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Index 449
ChargingWireless . . . . . . . . . . . . . . . . . . . . . . 141
Charging System Light . . . . . . . . . 155
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 155
Ignition Transmission Lock . . . 329
Child Restraints Infants and Young Children . . . 108
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . .114
Older Children . . . . . . . . . . . . . . . . 107
Securing . . . . . . . . . . . . 122, 124, 125
Systems . . . . . . . . . . . . . . . . . . . . . . . 111
Child-View Mirror . . . . . . . . . . . . . . . . 59
Circuit Breakers . . . . . . . . . . . . . . . . 337
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 391
Interior Care . . . . . . . . . . . . . . . . . . 396
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 194
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Cluster, Instrument . . . . . . . . . . . . . 145
Collision Damage Repair . . . . . . . 428
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 128
Compass . . . . . . . . . . . . . . . . . . . . . . . 138 Connected Services
Connections . . . . . . . . . . . . . . . . . . 444
Diagnostics . . . . . . . . . . . . . . . . . . . 446
Navigation . . . . . . . . . . . . . . . . . . . . 443
Connections Connected Services . . . . . . . . . . 444
Control
Hill Descent . . . . . . . . . . . . . . . . . . 248
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 246
Control Light
Hill Descent . . . . . . . . . . . . . . . . . . 158
Control of a Vehicle . . . . . . . . . . . . . 204
Convenience Net . . . . . . . . . . . . . . . 131
Convex Mirrors . . . . . . . . . . . . . . . . . . 56
Coolant Engine Temperature Gauge . . 151
Cooling . . . . . . . . . . . . . . . . . . . . 194, 198
Cooling System . . . . . . . . . . . . . . . . . 317
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 427
Cruise Control . . . . . . . . . . . . . . . . . . 250 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Cruise Control, Adaptive . . . . . . . . 252
Cupholders . . . . . . . . . . . . . . . . . . . . . 128
Customer Assistance . . . . . . . . . . . 424 Offices . . . . . . . . . . . . . . . . . . . . . . . . 423 Customer Assistance (cont'd)
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 424
Customer Information
Publications OrderingInformation . . . . . . . . . . . . . . . . . . 431
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 421
D
Damage Repair, Collision . . . . . . . 428
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 434
OnStar . . . . . . . . . . . . . . . . . . . . . . . 434
Data Recorders, Event . . . . . . . . . 433
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 186
Defensive Driving . . . . . . . . . . . . . . . 204
Delayed Locking . . . . . . . . . . . . . . . . . 45
Diagnostics
Connected Services . . . . . . . . . . 446
Distracted Driving . . . . . . . . . . . . . . . 203
Dome Lamps . . . . . . . . . . . . . . . . . . . 189
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 162
Delayed Locking . . . . . . . . . . . . . . . . 45
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 44