battery CHEVROLET TAHOE 2021 Owner's Guide

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Infotainment System 163
.porj(Play or Pause): Touchpto play
or touch
jto pause depending on the
current selection.
.Listen: Touch Listen to hear the audio
source on the vehicle speakers.
Headphones
1. Power Indicator Light
2. Channel 1 or 2 Switch
3. Volume Control
4. Power Button
5. Battery Cover
The RSI includes two or four new 2-channel
digital wireless headphones, depending on
the vehicle model. The headphones are used
to listen to various multimedia. The wireless
headphones have a power button, Channel 1 or 2 switch, and a volume control. The
digital headphones cannot be interchanged
with previous models of GM headphones.
Press the power button to turn on the
headphones. A light on the headphones
should come on. A flashing light indicates
the headphones are not in range. Move
them closer to the forward overhead screen
until the light stops flashing. If the light
does not come on, check the batteries.
Intermittent sound or static can also indicate
weak batteries. See
“Battery Replacement”
later in this section.
Turn the headphones off when they are not
in use.
Press the center of the right side of the
headphone to change the channel. Channel 1
will provide audio associated with
screen 1 and channel 2 will provide audio
associated with screen 2.
Infrared transmitters are on the top of the
right seatback video screen. The headphones
shut off automatically to save the battery
power if the RSI system is off or if the
headphones are out of range of the
transmitters for more than three minutes.
Moving too far forward or stepping out of
the vehicle can cause the headphones to
lose the signal or have static. Use the volume control on the headphones
to adjust the volume.
For best audio performance, wear the
headphones as indicated with L (Left) and
R (Right) on the ear pads. Do not let
anything cover the ear pads.
Caution
Do not store the headphones in heat or
direct sunlight. This could damage the
headphones and repairs would not be
covered by the vehicle warranty. Storage
in extreme cold can weaken the batteries.
Keep the headphones stored in a cool,
dry place.
If the foam ear pads become worn or
damaged, the pads can be replaced
separately. To purchase replacement ear
pads, call 1-888-293-3332 or contact your
dealer.
Battery Replacement
To change the batteries: 1. Loosen the screw to the battery door on the left side of the headphones.
2. Slide the battery door open.
3. Replace the two AAA batteries.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
164 Infotainment System
4. Replace the battery door and tighten thescrew.
Remove the batteries if the headphones will
not be used for a long time.
RSI Troubleshooting
No power : The ignition might not be on or
in ACC/ACCESSORY.
There is no sound from the headphones
with the indicator light on : If the batteries
are good, make sure the headphones are
programmed to the correct screen and on
the correct channel for the screen being
viewed.
Sometimes the wireless headphone audio
cuts out or buzzes : Check for obstructions,
low batteries, reception range, and
interference from cell phone towers or from
cellular telephone use in the vehicle. Check
that the headphones are on correctly using
the L (Left) and R (Right) on the
headphones. Check that the headphones are
positioned properly with the headband
across the top of the head.
Newer mobile phones and tablets emit
infrared light for features like face and iris
detection. This infrared light can interfere
with both the headphone operation. If your headphones experience static or dropouts,
place your mobile device away from the
rear seat displays.
I lost the headphones :
See your dealer for
assistance.
Video Distortion
Video distortion can occur when operating
cellular phones, scanners, CB radios, Global
Positioning Systems (GPS), two-way radios,
mobile faxes, or walkie talkies.
It might be necessary to turn off the video
player when operating one of these devices
in or near the vehicle.
Navigation
Using the Navigation System
If equipped, launch the Nav application by
touching the Nav icon on the Home Page or
on the shortcut tray near the bottom of the
infotainment display.
When the Nav application is launched for
the first time, a product walkthrough is
available. Use of the feature requires the
Terms and Conditions and the Privacy statement to be confirmed. If available and
signed into a profile, it is also suggested to
enable and confirm Predictive Navigation.
Predictive Navigation (If Equipped)
If Predictive Navigation is available and
confirmed, this feature learns preferences by
remembering where the vehicle has been.
It uses the locations and navigation history
to personalize routes and results.
Predictive Navigation may learn elements
such as:
.Personalized routes based on preferred
streets.
.Search results that provide best matches
at the top of the list.
.Predictive traffic.
.Local map content updating.
Predictive Navigation can also be enabled or
disabled at a later time by touching
A
(Options). While in Options, touch Settings,
then Map and Navigation Settings, and then
Predictive Navigation. See Settings0187.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Infotainment System 175
Vehicle Positioning
At times, the position of the vehicle on the
map could be inaccurate due to one or more
of the following reasons:
.The road system has changed.
.The vehicle is driving on slippery road
surfaces such as sand, gravel, or snow.
.The vehicle is traveling on winding roads
or long, straight roads.
.The vehicle is approaching a tall building
or a large vehicle.
.The surface streets run parallel to a
freeway.
.The vehicle has been transferred by a
vehicle carrier or a ferry.
.The current position calibration is set
incorrectly.
.The vehicle is traveling at high speed.
.The vehicle changes directions more than
once, or the vehicle is turning on a turn
table in a parking lot.
.The vehicle is entering and/or exiting a
parking lot, garage, or a lot with a roof.
.The GPS signal is not received.
.A roof carrier is installed on the vehicle.
.Tire chains are installed on the vehicle.
.The tires are replaced or worn.
.The tire pressure for the tires is incorrect.
.This is the first navigation use after the
map data is updated.
.The 12-volt battery has been disconnected
for several days.
.The vehicle is driving in heavy traffic
where driving is at low speeds, and the
vehicle is stopped and started repeatedly.
Problems with Route Guidance
Inappropriate route guidance can occur
under one or more of the following
conditions:
.The turn was not made on the road
indicated.
.Route guidance might not be available
when using automatic rerouting for the
next right or left turn.
.The route might not be changed when
using automatic rerouting.
.There is no route guidance when turning
at an intersection.
.Plural names of places might be
announced occasionally.
.It could take a long time to operate
automatic rerouting during high-speed
driving.
.Automatic rerouting might display a route
returning to the set waypoint if heading
for a destination without passing through
a set waypoint.
.The route prohibits the entry of a vehicle
due to a regulation by time or season or
any other regulation which may be given.
.Some routes might not be searched.
.The route to the destination might not be
shown if there are new roads, if roads
have recently changed, or if certain roads
are not listed in the map data. SeeMaps
0 167.
To recalibrate the vehicle's position on the
map, park with the vehicle running for two
to five minutes, until the vehicle position
updates. Make sure the vehicle is parked in
a location that is safe and has a clear view
of the sky and away from large
obstructions.
If the System Needs Service
If the navigation system needs service, see
your dealer.
Map Data Updates
The map data in the vehicle is the most
up-to-date information available when the
vehicle was produced. The map data is

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Driving and Operating 221
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and the road
creates less traction or grip, so drive
carefully. Wet ice can occur at about 0 °C
(32 °F) when freezing rain begins to fall.
Avoid driving on wet ice or in freezing rain
until roads can be treated.
For Slippery Road Driving:
.Accelerate gently. Accelerating too quickly
causes the wheels to spin and makes the
surface under the tires slick.
.Turn on Traction Control. SeeTraction
Control/Electronic Stability Control 0242.
.The Antilock Brake System (ABS) improves
vehicle stability during hard stops, but
the brakes should be applied sooner than
when on dry pavement. See Antilock
Brake System (ABS) 0240.
.Allow greater following distance and
watch for slippery spots. Icy patches can
occur on otherwise clear roads in shaded
areas. The surface of a curve or an
overpass can remain icy when the
surrounding roads are clear. Avoid sudden
steering maneuvers and braking while
on ice.
.Turn off cruise control.
Blizzard Conditions
Stop the vehicle in a safe place and signal
for help. Stay with the vehicle unless there
is help nearby. If possible, use Roadside
Assistance. See Roadside Assistance Program
0 404. To get help and keep everyone in
the vehicle safe:
.Turn on the hazard warning flashers.
.Tie a red cloth to an outside mirror.
{Warning
Snow can trap engine exhaust under the
vehicle. This may cause exhaust gases to
get inside. Engine exhaust contains
carbon monoxide (CO), which cannot be
seen or smelled. It can cause
unconsciousness and even death.
If the vehicle is stuck in snow:
.Clear snow from the base of the
vehicle, especially any blocking the
exhaust pipe.
.Open a window about 5 cm (2 in) on
the vehicle side that is away from the
wind, to bring in fresh air.
(Continued)
Warning (Continued)
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to
circulate the air inside the vehicle and
set the fan speed to the highest
setting. See“Climate Control Systems.”
For more information about CO, see
Engine Exhaust 0231.
To save fuel, run the engine for short
periods to warm the vehicle and then shut
the engine off and partially close the
window. Moving about to keep warm also
helps.
If it takes time for help to arrive, when
running the engine, push the accelerator
pedal slightly so the engine runs faster than
the idle speed. This keeps the battery
charged to restart the vehicle and to signal
for help with the headlamps. Do this as
little as possible, to save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the wheels to
free the vehicle when stuck in sand, mud,
ice, or snow. See “Rocking the Vehicle to Get
It Out” later in this section.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Driving and Operating 227
interference to the Keyless Access system.
SeeRemote Keyless Entry (RKE) System
Operation 08.
To shift out of P (Park), the ignition must be
on or in Service Mode, and the brake pedal
must be applied.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
Stopping the Engine/LOCK/OFF (No Indicator
Lights) : When the vehicle is stopped, press
ENGINE START/STOP once to turn the
engine off.
If the vehicle is in P (Park), the ignition will
turn off, and Retained Accessory Power (RAP)
will remain active. See Retained Accessory
Power (RAP) 0229.
If the vehicle is not in P (Park), the ignition
will return to ACC/ACCESSORY and display
the message SHIFT TO PARK in the Driver
Information Center (DIC). When the vehicle is
shifted into P (Park), the ignition system will
turn off. The vehicle may have an electric steering
column lock. The lock is activated when the
ignition is turned off and either front door is
opened. A sound may be heard as the lock
actuates or releases. The steering column
lock may not release with the wheels turned
off center. If this happens, the vehicle may
not start. Move the steering wheel from left
to right while attempting to start the
vehicle. If this does not work, the vehicle
needs service.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the vehicle is moving.
After shifting to N (Neutral), firmly apply
the brakes and steer the vehicle to a
safe location.
3. Come to a complete stop. Hold the brake pedal down and shift to P (Park). The
vehicle must be in P (Park) to turn the
ignition off.
4. Continue to hold the brake pedal down. 5. Set the parking brake. See
Electric
Parking Brake 0240.
6. Press ENGINE START/STOP once to turn the ignition off.
7. Release the brake pedal.
If the vehicle cannot be pulled over, and
must be shut off while driving, press and
hold ENGINE START/STOP for longer than
two seconds, or press twice in five seconds.
ACC/ACCESSORY (Amber Indicator Light) :
This mode allows some electrical accessories
to be used when the engine is off.
With the ignition off, pressing the button
one time without the brake pedal applied
will place the ignition system in ACC/
ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to off after five minutes to
prevent battery rundown.
ON/RUN/START (Green Indicator Light) : This
mode is for driving and starting. With the
ignition off, and the brake pedal applied,
pressing the button once will turn the
ignition on. Once engine cranking begins,
release the button. Engine cranking will
continue until the engine starts. See Starting
the Engine 0228.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
228 Driving and Operating
Service Mode
This power mode is available for service and
diagnostics, and to verify the proper
operation of the malfunction indicator lamp
as may be required for emission inspection
purposes. With the vehicle off, and the
brake pedal not applied, pressing and
holding the button for more than
five seconds will place the vehicle in Service
Mode. The instruments and audio systems
will operate as they do when the ignition is
on, but the vehicle will not be able to be
driven. The engine will not start in Service
Mode. Press the button again to turn the
ignition off.
Starting the Engine
If the vehicle has a diesel engine, see the
Duramax diesel supplement.
Caution
If you add electrical parts or accessories,
you could change the way the engine
operates. Any resulting damage would
not be covered by the vehicle warranty.
SeeAdd-On Electrical Equipment 0306. Shift the vehicle into P (Park) or N (Neutral).
To restart the engine when the vehicle is
already moving, use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you could
damage the transmission. Shift to P (Park)
only when the vehicle is stopped.
Starting Procedure
1. The remote key must be in the vehicle.
Press ENGINE START/STOP with the brake
pedal applied. When the engine begins
cranking, let go of the button.
The idle speed will go down as the
engine gets warm. Do not race the
engine immediately after starting it.
Operate the engine and transmission
gently to allow the oil to warm up and
lubricate all moving parts.
When the low fuel warning light is on
and the FUEL LEVEL LOW message is
displayed in the Driver Information
Center (DIC), press the ENGINE START/
STOP position to continue engine
cranking.
Caution
Cranking the engine for long periods of
time, by trying to start the engine
immediately after cranking has ended,
can overheat and damage the cranking
motor, and drain the battery. Wait at
least 15 seconds between each try, to let
the cranking motor cool down.
2. If the engine does not start after five to 10 seconds, especially in very cold
weather (below −18 °C or 0 °F), it could
be flooded with too much gasoline. Try
pushing the accelerator pedal all the way
to the floor and holding it there while
pressing ENGINE START/STOP for up to a
maximum of 15 seconds. Wait at least
15 seconds between each try, to allow
the cranking motor to cool down. When
the engine starts, let go of the button
and accelerator. If the vehicle starts
briefly but then stops again, do the
same thing. This clears the extra gasoline
from the engine. Do not race the engine
immediately after starting it. Operate
the engine and transmission gently until
the oil warms up and lubricates all
moving parts.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Driving and Operating 229
Stop/Start System
This vehicle has a Stop/Start system to shut
off the engine to help conserve fuel. It has
components designed for the increased
number of starts.
{Warning
The automatic engine Stop/Start feature
causes the engine to shut off while the
vehicle is still on. Do not exit the vehicle
before shifting to P (Park). The vehicle
may restart and move unexpectedly.
Always shift to P (Park), and then turn
the ignition off before exiting the vehicle.
Auto Engine Stop/Start
When the brakes are applied and the vehicle
is at a complete stop, the engine may turn
off. When stopped, the tachometer displays
AUTO STOP. See Tachometer0105. When
the brake pedal is released or the
accelerator pedal is pressed, the engine will
restart.
To maintain vehicle performance, other
conditions may cause the engine to
automatically restart before the brake pedal
is released. Auto Stops may not occur and/or Auto
Starts may occur because:
.The climate control settings require the
engine to be running to cool or heat the
vehicle interior.
.The vehicle battery charge is low.
.The vehicle battery has recently been
disconnected.
.Minimum vehicle speed has not been
reached since the last Auto Stop.
.The accelerator pedal is pressed.
.The engine or transmission is not at the
required operating temperature.
.The outside temperature is not in the
required operating range.
.The vehicle is shifted out of D (Drive) to
any gear other than P (Park).
.Tow/Haul Mode or other driver modes
have been selected.
.The vehicle is on a steep hill or grade.
.The driver door has been opened or the
driver seat belt has been unbuckled.
.The hood has been opened.
.The Auto Stop has reached the maximum
allowed time.
Auto Stop Disable Switch
Uplevel Shown, Others Similar
The automatic engine Stop/Start feature can
be disabled and enabled by pressing
h.
Auto Stop is enabled each time you start
the vehicle.
When
his illuminated, the system is
enabled.
Retained Accessory Power (RAP)
When the ignition is turned from on to off,
the following features (if equipped) will
continue to function for up to 10 minutes,
or until the driver door is opened. These
features will also work when the ignition is
in RUN or ACC/ACCESSORY:

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
240 Driving and Operating
The actual 4x4 shift request is only made
after the button is released. The 4x4 graphic
will remain flashing until the shift request
has completed.
A DIC message displays. Once the 4x4 shift
has completed, the DIC message disappears,
the 4x4 graphic stops flashing, and the
current setting is indicated.
Brakes
Electric Brake Boost
Vehicles equipped with electric brake boost
have hydraulic brake circuits that are
electronically controlled when the brake
pedal is applied during normal operation.
The system performs routine tests and turns
off within a few minutes after the vehicle is
turned off. Noise may be heard during this
time. If the brake pedal is pressed during
the tests or when the electric brake boost
system is off, a noticeable change in pedal
force and travel may be felt. This is normal.
Antilock Brake System (ABS)
The Antilock Brake System (ABS) helps
prevent a braking skid and maintain steering
while braking hard.
If there is a problem with ABS, this warning
light stays on. SeeAntilock Brake System
(ABS) Warning Light 0112.
ABS does not change the time needed to
get a foot on the brake pedal and does not
always decrease stopping distance. If you
get too close to the vehicle ahead, there will
not be enough time to apply the brakes if
that vehicle suddenly slows or stops. Always
leave enough room ahead to stop, even
with ABS.
Using ABS
Do not pump the brakes. Just hold the brake
pedal down firmly. Hearing and feeling ABS
operate is normal.
Braking in Emergencies
ABS allows steering and braking at the same
time. In many emergencies, steering can
help even more than braking.
Electric Parking Brake
The Electric Parking Brake (EPB) can always
be applied, even if the vehicle is off. In case
of insufficient electrical power, the EPB
cannot be applied or released. To prevent
draining the battery, avoid unnecessary
repeated cycles of the EPB.
The system has a red parking brake status
light and an amber service parking brake
warning light. See Electric Parking Brake
Light 0112 and
Service Electric Parking Brake Light 0112.
There are also parking brake-related Driver
Information Center (DIC) messages.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
292 Driving and Operating
.White/Green: Back-up Lamps
.Red/Green: Battery Feed
.Dark Blue: Trailer Brake
To help charge a remote (non-vehicle)
battery change drive mode to Tow Haul.
If the trailer is too light for Tow/Haul Mode,
turn on the headlamps to help charge the
battery.
Electric Brake Control Wiring Provisions
These wiring provisions are included with
the vehicle as part of the trailer wiring
package. These provisions are for an electric
brake controller.
The harness should be installed by your
dealer or a qualified service center.
Refer to the aftermarket electric trailer brake
controller owner's manual to determine wire
color coding of the electric trailer brake
controller. The wire colors on the brake
controller may be different from the vehicle.
Trailer Lamps
Always check all trailer lamps are working at
the beginning of each trip, and periodically
on longer trips.
Turn Signals When Towing a Trailer
When properly connected, the trailer turn
signals should will illuminate to indicate the
vehicle is turning, changing lanes,
or stopping. When towing a trailer, the
arrows on the instrument cluster will
illuminate even if the trailer is not properly
connected or the bulbs are burned out.
Tow/Haul Mode
For instructions on how to enter Tow/Haul
mode, see Tow/Haul Mode 0235.
Tow/Haul assists when pulling a heavy
trailer or a large or heavy load.
Tow/Haul Mode is designed to be most
effective when the vehicle and trailer
combined weight is at least 75% of the
vehicle's Gross Combined Weight Rating
(GCWR). See “Maximum Trailer Weight”
under Trailer Towing 0284.
Tow/Haul Mode is most useful when towing
a heavy trailer or carrying a large or
heavy load:
.through rolling terrain
.in stop-and-go traffic
.in busy parking lots Operating the vehicle in Tow/Haul Mode
when lightly loaded or not towing will not
cause damage; however, it is not
recommended and may result in unpleasant
engine and transmission driving
characteristics and reduced fuel economy.
Integrated Trailer Brake Control System
The vehicle may have an Integrated Trailer
Brake Control (ITBC) system for use with
electric trailer brakes or most electric over
hydraulic trailer brake systems. These
instructions apply to both types of electric
trailer brakes.
This symbol is on the Trailer Brake Control
Panel on vehicles with an ITBC system. The
power output to the trailer brakes is
proportional to the amount of vehicle
braking. This available power output to the
trailer brakes can be adjusted to a wide
range of trailering situations.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
300 Driving and Operating
Vehicle
1. Transmission Fluid Temperature
2. Average Fuel Economy with TrailerProfile
Average Fuel Economy
Touch to view the average fuel economy of
the vehicle while the Trailer Profile is active.
Transmission Temperature
View the temperature of the transmission
fluid by looking at the graphic. The graphic
will indicate a dangerous level if the
temperature is at 130 °C–150 °C (270 °F–
300 °F).
Connections
1. Light Test Start Button
2. Trailer Electrical Diagnostics
Connections: OK
If a trailer connection is detected without
any faults, the view will display OK.
Trailer Connections Status
When a trailer is connected, the Trailering
App System detects the trailer connection
using the Stop/Turn Signal lighting circuits
and alerts the driver by requesting a trailer
profile setup through the Trailering App
System on the infotainment screen. The
Trailer Detection Alert setting must be
enabled for the alert to display when a trailer is connected. When a trailer is
connected and the ignition is off, the
Trailering App System will periodically pulse
the lighting circuits of the trailer to verify it
is still connected. The trailer lights may
periodically flash as a result of this trailer
connection detection. These flashes may be
more visible in dark ambient light
environments. The flashing or flickering
lights are a normal condition and the
Trailering App System has built-in
protections to prevent the battery from
draining. When Theft Alert is also enabled
the frequency and pattern of this flashing
will change.
Connection Problem
If any of the trailer connections are lost, a
message about the connection issue will
appear on the Driver Information Center
(DIC). The infotainment display will also
show the connection issue in the Connection
Status view.
If a trailer connection is not detected, the
Trailering App will not display the
Connection Status screen.