STEERING WHEEL CHEVROLET TAHOE 2021 Service Manual

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Driving and Operating 217
Loading the Vehicle for Off-Road Driving
{Warning
.Unsecured cargo on the load floor can
be tossed about when driving over
rough terrain. You or your passengers
can be struck by flying objects. Secure
the cargo properly.
.Keep cargo in the cargo area as far
forward and as low as possible. The
heaviest things should be on the floor,
forward of the rear axle.
.Heavy loads on the roof raise the
vehicle's center of gravity, making it
more likely to roll over. You can be
seriously or fatally injured if the
vehicle rolls over. Put heavy loads
inside the cargo area, not on the roof.
For more information about loading the
vehicle, see Vehicle Load Limits 0222 and
Tires 0341.
Environmental Concerns
.Always use established trails, roads, and
areas that have been set aside for public
off-road recreational driving and obey all
posted regulations.
.Do not damage shrubs, flowers, trees,
or grasses or disturb wildlife.
.Do not park over things that burn. See
Parking over Things That Burn 0231.
Driving on Hills
Driving safely on hills requires good
judgment and an understanding of what the
vehicle can and cannot do.
{Warning
Many hills are simply too steep for any
vehicle. Driving up hills can cause the
vehicle to stall. Driving down hills can
cause loss of control. Driving across hills
can cause a rollover. You could be injured
or killed. Do not drive on steep hills.
Before driving on a hill, assess the
steepness, traction, and obstructions. If the
terrain ahead cannot be seen, get out of the
vehicle and walk the hill before driving
further.
When driving on hills:
.Use a low gear and keep a firm grip on
the steering wheel.
.Maintain a slow speed.
.When possible, drive straight up or down
the hill.
.Slow down when approaching the top of
the hill.
.Use headlamps even during the day to
make the vehicle more visible.
{Warning
Driving to the top of a hill at high speed
can cause a crash. There could be a
drop-off, embankment, cliff, or even
another vehicle. You could be seriously
injured or killed. As you near the top of a
hill, slow down and stay alert.
.Never go downhill forward or backward
with either the transmission or transfer
case in N (Neutral). The brakes could
overheat and you could lose control.
{Warning
If the vehicle has the two-speed
automatic or electronic transfer case,
shifting the transfer case to N (Neutral)
can cause your vehicle to roll even if the
transmission is in P (Park). This is because
the N (Neutral) position on the transfer (Continued)

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Driving and Operating 219
Warning (Continued)
Always get out on the uphill side of the
vehicle and stay well clear of the
rollover path.
Driving in Mud, Sand, Snow, or Ice
Use a low gear when driving in mud—the
deeper the mud, the lower the gear. Keep
the vehicle moving to avoid getting stuck.
Traction changes when driving on sand. On
loose sand, such as on beaches or sand
dunes, the tires tend to sink into the sand.
This affects steering, accelerating, and
braking. Drive at a reduced speed and avoid
sharp turns or abrupt maneuvers.
Traction is reduced on hard packed snow
and ice and it is easy to lose control. Reduce
vehicle speed when driving on hard packed
snow and ice.
{Warning
Driving on frozen lakes, ponds, or rivers
can be dangerous. Ice conditions vary
greatly and the vehicle could fall through
(Continued)
Warning (Continued)
the ice; you and your passengers could
drown. Drive your vehicle on safe
surfaces only.
Driving in Water
{Warning
Driving through rushing water can be
dangerous. Deep water can sweep your
vehicle downstream and you and your
passengers could drown. If it is only
shallow water, it can still wash away the
ground from under your tires. Traction
could be lost, and the vehicle could roll
over. Do not drive through rushing water.
Caution
Do not drive through standing water if it
is deep enough to cover the wheel hubs,
axles, or exhaust pipe. Deep water can
damage the axle and other vehicle parts.
If the standing water is not too deep, drive
through it slowly. At faster speeds, water
can get into the engine and cause it to stall.
Stalling can occur if the exhaust pipe is under water. Do not turn off the ignition
when driving through water. If the exhaust
pipe is under water, the engine will not
start. When going through water, the brakes
get wet and it may take longer to stop. See
“Driving on Wet Roads”
later in this section.
After Off-Road Driving
Remove any brush or debris that has
collected on the underbody or chassis,
or under the hood. These accumulations can
be a fire hazard.
After operation in mud or sand, have the
brake linings cleaned and checked. These
substances can cause glazing and uneven
braking. Check the body structure, driveline,
steering, suspension, wheels, tires, and
exhaust system for damage and check the
fuel lines and cooling system for any
leakage.
More frequent maintenance service is
required. See theMaintenance Schedule
0 386.
Driving on Wet Roads
Rain and wet roads can reduce vehicle
traction and affect your ability to stop and
accelerate. Always drive slower in these

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Driving and Operating 221
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and the road
creates less traction or grip, so drive
carefully. Wet ice can occur at about 0 °C
(32 °F) when freezing rain begins to fall.
Avoid driving on wet ice or in freezing rain
until roads can be treated.
For Slippery Road Driving:
.Accelerate gently. Accelerating too quickly
causes the wheels to spin and makes the
surface under the tires slick.
.Turn on Traction Control. SeeTraction
Control/Electronic Stability Control 0242.
.The Antilock Brake System (ABS) improves
vehicle stability during hard stops, but
the brakes should be applied sooner than
when on dry pavement. See Antilock
Brake System (ABS) 0240.
.Allow greater following distance and
watch for slippery spots. Icy patches can
occur on otherwise clear roads in shaded
areas. The surface of a curve or an
overpass can remain icy when the
surrounding roads are clear. Avoid sudden
steering maneuvers and braking while
on ice.
.Turn off cruise control.
Blizzard Conditions
Stop the vehicle in a safe place and signal
for help. Stay with the vehicle unless there
is help nearby. If possible, use Roadside
Assistance. See Roadside Assistance Program
0 404. To get help and keep everyone in
the vehicle safe:
.Turn on the hazard warning flashers.
.Tie a red cloth to an outside mirror.
{Warning
Snow can trap engine exhaust under the
vehicle. This may cause exhaust gases to
get inside. Engine exhaust contains
carbon monoxide (CO), which cannot be
seen or smelled. It can cause
unconsciousness and even death.
If the vehicle is stuck in snow:
.Clear snow from the base of the
vehicle, especially any blocking the
exhaust pipe.
.Open a window about 5 cm (2 in) on
the vehicle side that is away from the
wind, to bring in fresh air.
(Continued)
Warning (Continued)
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to
circulate the air inside the vehicle and
set the fan speed to the highest
setting. See“Climate Control Systems.”
For more information about CO, see
Engine Exhaust 0231.
To save fuel, run the engine for short
periods to warm the vehicle and then shut
the engine off and partially close the
window. Moving about to keep warm also
helps.
If it takes time for help to arrive, when
running the engine, push the accelerator
pedal slightly so the engine runs faster than
the idle speed. This keeps the battery
charged to restart the vehicle and to signal
for help with the headlamps. Do this as
little as possible, to save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the wheels to
free the vehicle when stuck in sand, mud,
ice, or snow. See “Rocking the Vehicle to Get
It Out” later in this section.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
222 Driving and Operating
The Traction Control System (TCS) can often
help to free a stuck vehicle. SeeTraction
Control/Electronic Stability Control 0242.
If TCS cannot free the vehicle, see “Rocking
the Vehicle to Get it Out” following.
{Warning
If the vehicle's tires spin at high speed,
they can explode, and you or others
could be injured. The vehicle can
overheat, causing an engine compartment
fire or other damage. Spin the wheels as
little as possible and avoid going above
56 km/h (35 mph).
For information about using tire chains on
the vehicle, see Tire Chains0357.
Rocking the Vehicle to Get It Out
Turn the steering wheel left and right to
clear the area around the front wheels. For
four-wheel-drive vehicles, shift into
Four-Wheel Drive High. Turn the TCS off.
Shift back and forth between R (Reverse) and
a forward gear, spinning the wheels as little
as possible. To prevent transmission wear,
wait until the wheels stop spinning before
shifting gears. Slowly spinning the wheels in
the forward and reverse directions causes a rocking motion that could free the vehicle.
If that does not get the vehicle out after a
few tries, it might need to be towed out.
See
Towing the Vehicle 0372. Recovery
hooks can be used, if equipped.
Recovery Hooks
{Warning
Never pull on recovery hooks from the
side. The hooks could break and you and
others could be injured. When using
recovery hooks, always pull the vehicle
from the front.
Caution
Never use recovery hooks to tow the
vehicle. The vehicle could be damaged,
and the repairs would not be covered by
the vehicle warranty.
If the vehicle has recovery hooks at the
front of the vehicle, use them if the vehicle
is stuck off-road and needs to be pulled
some place to continue driving.
Vehicle Load Limits
It is very important to know how much
weight the vehicle can carry. This
weight is called the vehicle capacity
weight and includes the weight of all
occupants, cargo, and all
nonfactory-installed options. Two labels
on the vehicle may show how much
weight it was designed to carry, the
Tire and Loading Information label and
the Certification/Tire label.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Driving and Operating 227
interference to the Keyless Access system.
SeeRemote Keyless Entry (RKE) System
Operation 08.
To shift out of P (Park), the ignition must be
on or in Service Mode, and the brake pedal
must be applied.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
Stopping the Engine/LOCK/OFF (No Indicator
Lights) : When the vehicle is stopped, press
ENGINE START/STOP once to turn the
engine off.
If the vehicle is in P (Park), the ignition will
turn off, and Retained Accessory Power (RAP)
will remain active. See Retained Accessory
Power (RAP) 0229.
If the vehicle is not in P (Park), the ignition
will return to ACC/ACCESSORY and display
the message SHIFT TO PARK in the Driver
Information Center (DIC). When the vehicle is
shifted into P (Park), the ignition system will
turn off. The vehicle may have an electric steering
column lock. The lock is activated when the
ignition is turned off and either front door is
opened. A sound may be heard as the lock
actuates or releases. The steering column
lock may not release with the wheels turned
off center. If this happens, the vehicle may
not start. Move the steering wheel from left
to right while attempting to start the
vehicle. If this does not work, the vehicle
needs service.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the vehicle is moving.
After shifting to N (Neutral), firmly apply
the brakes and steer the vehicle to a
safe location.
3. Come to a complete stop. Hold the brake pedal down and shift to P (Park). The
vehicle must be in P (Park) to turn the
ignition off.
4. Continue to hold the brake pedal down. 5. Set the parking brake. See
Electric
Parking Brake 0240.
6. Press ENGINE START/STOP once to turn the ignition off.
7. Release the brake pedal.
If the vehicle cannot be pulled over, and
must be shut off while driving, press and
hold ENGINE START/STOP for longer than
two seconds, or press twice in five seconds.
ACC/ACCESSORY (Amber Indicator Light) :
This mode allows some electrical accessories
to be used when the engine is off.
With the ignition off, pressing the button
one time without the brake pedal applied
will place the ignition system in ACC/
ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to off after five minutes to
prevent battery rundown.
ON/RUN/START (Green Indicator Light) : This
mode is for driving and starting. With the
ignition off, and the brake pedal applied,
pressing the button once will turn the
ignition on. Once engine cranking begins,
release the button. Engine cranking will
continue until the engine starts. See Starting
the Engine 0228.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
236 Driving and Operating
hills or mountain grades, when towing,
or when hauling heavy loads. SeeDriver
Mode Control 0245 to activate Tow/
Haul Mode.
Tow/Haul Mode Grade Braking
Tow/Haul Mode Grade Braking is only
enabled while the Tow/Haul Mode is
selected and the vehicle is not in the Range
Selection Mode. See Manual Mode0235.
Tow/Haul Mode Grade Braking assists in
maintaining desired vehicle speeds when
driving on downhill grades by using the
engine and transmission to slow the vehicle.
See Towing Equipment 0287.
Drive Systems
Four-Wheel Drive
If equipped, four-wheel drive engages the
front axle for extra traction.
Read the appropriate section for transfer
case operation before using.
Caution
Do not drive on clean, dry pavement in 4
mand 4n(if equipped) for an extended
period of time. These conditions may
cause premature wear on the vehicle’s
powertrain.
Driving on clean, dry pavement in 4
mor 4
nmay:
.Cause a vibration to be felt in the
steering system.
.Cause tires to wear faster.
{Warning
If equipped with four-wheel drive, the
vehicle will be free to roll if the transfer
case is in N (Neutral), even when the
transmission is in P (Park). You or
someone else could be seriously injured.
Be sure the transfer case is in a drive
gear —2
m, 4m, or 4n—or set the
parking brake before placing the transfer
case in N (Neutral). See Shifting Into Park
0 230.
Caution
Extended high-speed operation in 4n
may damage or shorten the life of the
drivetrain.
An engagement noise and bump is normal
when shifting between 4
nand 4mor
N (Neutral), with the engine running.
Shifting into 4
nwill turn Traction Control
and StabiliTrak/Electronic Stability Control
(ESC) off. See Traction Control/Electronic
Stability Control 0242.
Automatic Transfer Case
Two-Speed Transfer Case

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Driving and Operating 243
comes on, and the appropriate message will
appear on the Driver Information
Center (DIC).
The indicator light for both systems is in the
instrument cluster. This light will:
.Flash when TCS is limiting wheel spin.
.Flash when StabiliTrak/ESC is activated.
.Turn on and stay on when either system
is not working. SeeTraction Control
System (TCS)/Electronic Stability Control
Light 0114.
If either system fails to turn on or to
activate, a message displays in the DIC, and
dcomes on and stays on to indicate that
the system is inactive and is not assisting
the driver in maintaining control. Without
the assistance of properly functioning
StabiliTrak/ESC the possibility of rollover is
increased. Adjust driving accordingly.
If
dcomes on and stays on:
1. Stop the vehicle. 2. Turn the engine off and wait 15 seconds.
3. Start the engine.
Drive the vehicle. If
dcomes on and stays
on, see your dealer.
Turning the Systems Off and On
The button for TCS and StabiliTrak/ESC is on
the instrument panel to the left of the
steering wheel.
Caution
Do not repeatedly brake or accelerate
heavily when TCS is off. The vehicle
driveline could be damaged. To turn off only TCS, press and release
g.
The traction off light
idisplays in the
instrument cluster. The appropriate message
will display in the DIC. To turn TCS on again,
press and release
g. The traction off light
idisplayed in the instrument cluster will
turn off.
If TCS is limiting wheel spin when
gis
pressed, the system will not turn off until
the wheels stop spinning.
To turn off both TCS and StabiliTrak/ESC,
press and hold
guntil the traction off light
iand the StabiliTrak OFF lightgcome on
and stay on in the instrument cluster, then
release. The appropriate message will
display in the DIC.
To turn TCS and StabiliTrak/ESC on again,
press and release
g. The traction off light
iand the StabiliTrak OFF lightgin the
instrument cluster turn off.
For vehicles without four corner air
suspension StabiliTrak/ESC will automatically
turn on if the vehicle exceeds 56 km/h
(35 mph). Traction control will remain off.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
244 Driving and Operating
For vehicles with four corner air suspension
StabiliTrak/ESC will automatically turn on if
the vehicle exceeds 32 km/h (20 mph).
The vehicle has a Trailer Sway Control (TSC)
feature and a Hill Start Assist (HSA) feature.
SeeTrailer Sway Control (TSC) 0295 or
Hill Start Assist (HSA) 0242.
Adding accessories can affect the vehicle
performance. See Accessories and
Modifications 0309.
Hill Descent Control (HDC)
If equipped, Hill Descent Control (HDC) sets
and maintains vehicle speed while driving
down steep grades in a forward or reverse
gear. The HDC switch is on the instrument
panel to the left of the steering wheel.Press5to enable or disable HDC. Vehicle
speed must be below 60 km/h (37 mph).
When enabled, the HDC light displays on
the instrument cluster.
A blinking HDC light indicates the system is
actively applying the brakes to maintain
vehicle speed. HDC can maintain vehicle
speeds between 1 and 30 km/h (1 and
19 mph) on grades greater than or equal
to 5%. If HDC is to be used for more than
three minutes or on grades steeper than
25%, the transfer case should be put into
Four-Wheel Drive Low (4
n) to reduce the
possibility of brake overheating.
Noise from the hydraulic brake control
module is normal when HDC is active.
When HDC is activated, the initial HDC
speed is set to the current driving speed.
It can be increased or decreased by pressing
+RES or SET- on the steering wheel, or by
applying the accelerator or brake pedal. This
adjusted speed becomes the new set speed.
HDC will remain enabled between 30 and
60 km/h (19 and 37 mph); however, vehicle
speed cannot be set or maintained in this
range. HDC will automatically disable if the
vehicle speed is above 80 km/h (50 mph) or
above 60 km/h (37 mph) for at least
30 seconds.
5must be pressed again to re-enable HDC.
HDC may disable after an extended period
of use. If this happens, HDC will require
time to cool down. The length of time HDC
remains active depends on road conditions,
grade, set speed, vehicle loading, and
outside temperature.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Driving and Operating 245
When enabled, if the vehicle speed is above
30 km/h (19 mph) and below 60 km/h
(37 mph), a DIC message will display.
Driver Mode Control
Driver Mode Control (DMC) allows the driver
to adjust the overall driving experience to
better suit preference by adjusting multiple
sub-system simultaneously. Drive Mode
availability and affected vehicle subsystems
are dependent upon vehicle trim level,
region, and optional features.
Normal Mode will be the default mode at
every ignition cycle. A unique and persistent
indicator will be displayed in the instrument
cluster for each mode.
Depending on trim level, Normal, Sport,
Snow/Ice, Off-Road, Tow/Haul, and Terrain
modes may be available.
To activate each mode, turn the Mode knob
on the instrument panel to the left of the
steering wheel.
To activate Terrain mode, press the Terrain
Mode button located next to the
Mode knob.
Normal Mode :Use for normal city and
highway driving to provide a smooth ride.
This setting provides balance between
comfort and handling. This is the standard/
default mode. There is no persistent
indicator in the instrument cluster for
this mode.
8Sport Mode : Use where road conditions
or personal preference demand a more
controlled response. When you enter this
mode you will immediately feel a down
shift. In this mode, the vehicle also monitors
driving behaviors and automatically enables
Performance Shift Features when spirited
driving is detected. These features maintain
lower transmission gears to increase
available engine braking and improve
acceleration response. The vehicle will exit
these features and return to normal
operation after a short period when no
spirited driving is detected. The steering will
change to provide more precise control.
If the vehicle has Magnetic Ride Control, the
suspension will change to provide better
cornering performance.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
246 Driving and Operating
6Snow/Ice Mode :Snow/Ice improves
vehicle acceleration on snow and ice covered
roads. When active, Snow/Ice Mode will
adjust acceleration to optimize traction on
slippery surfaces. This can compromise the
acceleration on dry asphalt. This feature is
not intended for use when the vehicle is
stuck in sand, mud, ice, snow, or gravel.
If the vehicle becomes stuck see If the
Vehicle Is Stuck 0221.
7Off-Road Mode : Use this mode for
off-road recreational driving. Off-Road Mode
should be used to improve driving at
moderate speeds, on grass, gravel, dirt,
unpaved roads, or snow-covered roads. The
accelerator pedal is tuned for off-road use.
This mode modifies pedal mapping, AWD,
steering, ride height, ABS, ESC, and TCS
performance. For more information on
off-road driving, see Off-Road Driving0216.
_Tow/Haul Mode : For more
information on Tow/Haul Mode, see Tow/
Haul Mode 0235.
If equipped, select Terrain Mode by pressing
the
gbelow the 4mtransfer case
button.
gTerrain Mode : Use this mode when
traveling on very rough roads at very low
speeds, such as a two-track or heavily rutted
road. This can also be used for pulling a
boat out of the water on a trailer. When in
Terrain Mode, the vehicle will shift
automatically but will hold a lower gear
longer to maximize engine torque. This
mode has a unique pedal map and
transmission shift pattern for better control
at lower speeds and over rough terrain. This
mode modifies accelerator pedal mapping, transmission shift pattern, ride height,
suspension, steering, AWD, eSLD, ESC
performance and TCS performance.
When the vehicle comes to a stop on an
upward grade, Automatic Vehicle Hold is
engaged until the driver presses the
accelerator pedal. Stop/Start and cruise
control are disabled in Terrain Mode.
Active Braking during lift throttle will be
engaged. This feature automatically applies
light braking to simulate heavy engine
braking of four-wheel-dive low. It also
applies light braking in D (Drive) until the
vehicle is at idle speeds. In M1 and M2 light
braking will typically bring the vehicle to a
stop. Active Braking during lift throttle will
also reduce trailer braking.
Terrain Mode will automatically exit to
Normal Mode if the brake temperatures
become too hot, electronic parking brake
becomes inoperable or the vehicle cannot
perform braking or vehicle hold.
For more information on off-road driving,
see
Off-Road Driving 0216 and
Hill and Mountain Roads 0220.