display CHEVROLET TAHOE 2021 Workshop Manual

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Infotainment System 155
Manage Bluetooth Devices
From the Home Page:1. Touch Audio.
2. Touch More.
3. Touch Bluetooth.
4. Touch Devices to add or delete devices.
When touching Bluetooth, the radio may
not be able to launch the audio player on
the connected device to start playing. When
the vehicle is not moving, use the mobile
device to begin playback.
All devices launch audio differently. When
selecting Bluetooth as a source, the radio
may show as paused on the display. Press
play on the device or touch
pon the
display to begin playback.
Browse functionality will be provided where
supported by the Bluetooth device. This
media content will not be part of the
MyMedia source mode.
Some smartphones support sending
Bluetooth music information to display on
the radio. When the radio receives this
information, it will check to see if any is
available and display it. For more
information about supported Bluetooth
features, see my.chevrolet.com/learn.
OnStar System
4G LTE
If equipped with 4G LTE, up to seven
devices, such as smartphones, tablets, and
laptops, can be connected to high-speed
Internet through the vehicle’s built-in Wi-Fi
hotspot.
Call 1-888-4ONSTAR (1-888-466-7827) to
connect to an OnStar Advisor for assistance.
See www.onstar.com for vehicle availability,
details, and system limitations. Service and
connectivity may vary by make, model,
year, carrier, availability, and conditions. 4G
LTE service is available in select markets. 4G
LTE performance is based on industry
averages and vehicle systems design. Some
services require a data plan.
The OnStar App
If equipped, the infotainment system has
OnStar controls in the embedded OnStar app
on the Home Page. Most OnStar functions
that can be performed with the buttons can
be done using the app. To open the app,
touch the OnStar icon on the Home Page.
App updates require a corresponding service
plan. Features vary by region and model. Features are subject to change. For more
information, see my.chevrolet.com/learn or
press
Q.
Services
The Services tab displays the default view
for the app. Use this page to launch the
available OnStar services. Touch a service to
open its display. Touch Wi-Fi to launch the
connections manager. Turn-by-Turn and
Advisor Call are the other tiled options.
Account
The Account tab displays a snapshot of the
account linked with the vehicle. If there is
no such account, this tab will show all
values as ——. The advisor call icon will be
active even if there is no active account.
Advisor Call
Selecting Advisor Call is the same as
pressing
Qor calling 1-888-4ONSTAR
(1-888-466-7827). The X option in the upper
right corner of the screen does not end the
call, but returns to the previous screen.
Turn-by-Turn Directions
With a connected plan, an OnStar Advisor
can download a destination to the vehicle or
its embedded navigation system,

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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if equipped. Select Turn-by-Turn Directions
from the Services tab of the OnStar app to
call an Advisor or select a recent or favorite
destination. Touch the navigation icons to
select home, address or place. A destination
transfer from OnStar will show the detail
view of the destination when it is
transferred from OnStar to the Navigation
application. See www.onstar.com for a
coverage map. Services vary by model. Map
coverage is available in the United States,
Puerto Rico, and Canada.
Wi-Fi Hotspot
Touch to display the Settings page, which
shows the configurations for the vehicle
hotspot and allows them to be changed.
For more information, see www.onstar.com.
Rear Seat Infotainment
Rear Seat Infotainment (RSI)
System
If equipped, the system includes two rear
USB-C ports, two HDMI ports, two wireless
headphones, and video touchscreen displays
in back of the driver and passenger seats.The RSI system may not operate properly
until the temperature is above
−20 °C (−4 °F)
and below 55 °C (131 °F).
System Operation
To use:
1. Double-tap anywhere on either screen to Power On and view the Home screen.
2. Touch
}on the status bar to turn off
the screen.
The screens can be turned on and off
through each individual touchscreen
independently from the other and through
front seat control.
Playback of any media playing through that
specific screen is paused when the screen is
turned off.
Screens can be locked via front seat control.
If Remember Screen Power Status was
selected in the settings, the screens will
return to the same Power Status as when
the vehicle was turned off. See “Remember
Screen Power Status” later in this section.
Home Screen
Watch sources include:
.USB Video: Touch to go to the video
player screen.
.Connections: Connect external devices via
HDMI ports or Miracast to mirror the
video playback.
.Recents: Shows the video content played
recently. Touch the video content to play
directly.
Listen Sources include:
.USB Music: Touch to go to the audio
player screen.
.Recents: Shows the audio content played
recently. Touch the audio content to play
directly.

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Navigate (if equipped):Touch to access the
navigation system. See Using the Navigation
System 0164.
Status Bar includes:
.}: Touch to turn off the screen.
Double-tap anywhere on the screen to
turn on the screen again.
.X: Touch to go to Bluetooth Headphone
Setup menu. See “Settings”later in this
section.
.Current Time: The current time is shown
in the middle of the status bar.
.*: Touch to go to the Settings menu.
Rear Consumer Ports (RCP)
If equipped with RSI, the RCP will be in the
rear of the center console. These include 2
type C USB ports and 2 HDMI ports. USB
Connect the media source such as Android
device, iOS device, MP3 player or USB
storage device, and go to the video or audio
playback screen.
Any USB port in the vehicle can be used to
provide USB content for the RSI system.
HDMI
The HDMI input allows an HDMI A/V cable
to be connected from an auxiliary device
such as a camcorder, video game system,
or Apple device. A cable from Apple is
required for Apple devices.
Touch the HDMI port that the external
device was connected to on the home
screen.
For certain HDMI devices that support USB
charging, the USB ports can be used as a
power source.
Content from these HDMI ports are NOT
accessible through the center-stack display.
To use the HDMI input of the RSI system:
1. Connect the auxiliary device with an HDMI cable.
2. Power on both the auxiliary device and the RSI video screen.
3. Touch
{(Home) on the desired display
and select HDMI as the source.
Video
Video Playback Screen
Connect the media source using USB port (C
Type) on the Rear Consumer Port (RCP) and
play the content in the media source.

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Touch USB Video and the most recent
viewed USB video will begin playback from
the last played position. During playback,
Browse may be selected to search additional
available USB videos. For a newly inserted
device, the Browse menu is immediately
available.
Recently played videos are also available
from the Watch Menu.
When playing a video, the playback controls
are available during the first few moments.
The Playback Controls can be re-displayed by
touching the screen at any time.
Playback controls include:
.{(Home): Touch{to return to the RSI
Home selection screen.
.X(Headphones): TouchXto access the
Bluetooth Headphone Setup menu. See
“Settings” later in this section.
.Browse: Touch Browse to display the
Video browser menu. See “Video Browser”
later in this section.
.Previous/Next: Touch7or6to select
the previous or next video on the current
media.
.porj(Play or Pause): Touchpto play
or touch
jto pause a video.
.Share: Touch to share the video playback
screen with the other screen. Swiping the
screen to left or right also shares the
screen.
Video Browser
Touch Browse to go to the Select a Video
screen.
The following will display:
.Recently Played: Shows the content
recently played.
.USB1 & USB 2: Shows the content in the
media source connected to USB ports
on RCP.
Audio
Audio Playback Screen
Connect the media source using USB port (C
Type) on the Rear Consumer Port (RCP) and
play the content in the media source.
Touch USB Music. The most recent USB
audio file will begin playback from the last
played position. During Playback, browse
may be selected to search and select
additional available USB music files. For a
newly inserted device, the Browse menu is
immediately available from the Listen menu.
The playback screen displays:
.The connected media source.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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.The audio content information such as
title, artist, and album.
.The tracks album art.
.The current position and total playing
time. Drag the progress point to move to
the position wanted.
.The playback controls.
Playback controls are always displayed.
Playback controls include:
.{(Home): Touch{to return to the RSI
Home selection screen.
.X(Headphones): TouchXto access the
Bluetooth Headphone Setup menu. See
“Settings” later in this section.
.Browse: Touch Browse to display the
audio browser menu. See “Audio Browser”
later in this section.
.Previous/Next: Touch7or6to select
the previous or next audio content.
.porj(Play or Pause): Touchpto play
or touch
jto pause the audio content.
.Shuffle: Touch to play the playlist
randomly.
.Share: Touch to share the audio playback
with the other screen. Swiping the screen
to left or right also shares the screen. Audio Browser
Touch Browse to go to the audio browser
screen.
The following will display:
.Content in the connected media source
can be sorted by Playlists, Artists, Albums,
Songs, Genres, Podcasts, and Audiobooks.
Touch
Tto move to the next page.
.The audio content currently being played.
Touch this section and it moves to the
audio playback screen.
.The content sorted by the standard you
choose. Touch the content wanted.
Miracast / HDMI
Miracast Connection
Connect Miracast compatible devices to
either the RSI screen by mirroring the
display of the mobile device through WiFi-Direct. The system supports two
Miracast device connections at a time (one
for each screen) and allows both screens to
view that single connection simultaneously
through screen sharing.
Apple does not support the Miracast
standard.
To connect initially:
1. Touch Miracast in Watch section of the home screen. The RSI system starts to
initialize the Miracast connection.
2. Select “%Rear Seat%” from your mobile
device's the Wi-Fi list. The device
connection pop-up message is displayed.
Touch OK. Touching Decline goes back to
the home screen.
3. Some Miracast enabled devices require to enter a PIN number, supplied by the
device, into the RSI system or on the
device in order to complete the
connection process.
4. When the full connection is complete, the RSI screen displays a mirror image of
the mobile devices display onto the
associated RSI screen.

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Once any Miracast device has been
successfully connected to the RSI system,
the device connects to the RSI system
automatically.
The RSI system stores information of up to
10 Miracast devices.
All Miracast information stored in the
system can be deleted. See“Miracast data
delete” in“Settings” later in this section.
Miracast Playing View
Miracast playing view shows the video
content and includes:
.{(Home): Touch{to return to the RSI
Home selection screen.
.X(Headphones): TouchXto access the
Bluetooth Headphone Setup menu. See
“Settings” later in this section.
.ª: Touchªto hide the status bar.
Swipe up the bottom of the screen to
display the status bar again.
.Share: Touch to share the screen with the
other screen. Swiping the screen to left or
right also shares the screen.
HDMI Connection
The RCP provides two HDMI ports to mirror
video devices.
Connect the external device to watch the
device content through the RSI screen.
Touch the HDMI port that was connected to
the external device on the home screen.
HDMI Playing View
HDMI playing view shows the video content
and includes:
.{(Home): Touch{to return to the RSI
Home selection screen.
.X(Headphones): TouchXto access the
Bluetooth Headphone Setup menu. See
“Settings” later in this section.
.Share: Touch to share the screen with the
other screen. The screen can be shared
through the connected device.
Settings
From the rear screen home page, touch*
to access the settings menu.
The menu may contain the following:
Video Voice Over
If equipped, the RSI system has a Video
Voice Over feature to benefit the visually
and hearing impaired.
When activated, Video Voice Over provides
audible feedback to the user about which
area on the screen they are touching,
identifying active buttons, as well as
providing information feedback of screen
identification, current status, list content,
metadata, and pop-up information. It allows
for the user to activate features through a
double tap anywhere on the screen which
relates to the last single touched and
audibly announced actionable button.

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To turn Video Voice Over on or off, touch
*, touch the toggle and then press OK to
confirm. Video Voice Over will remain active
over ignition cycles until it is turned off.
Bluetooth Headphone Setup
The RSI system will support Bluetooth
headphones. Up to 9 Bluetooth headphones
can be paired to each REAR SCREEN. This
screen provides a list of all Bluetooth
headphones that have been paired to the
RSI system, as well as control over their use
and settings. New Bluetooth headphones
can be connected or the Bluetooth
headphone settings can be changed in this
screen.
To pair Bluetooth headphones to one of the
rear screens:
1. Select Bluetooth Headphone Setup or touch
Xfrom the desired Rear Screen
Home Page.
2. Select Add New Headphones.
3. Make sure your Bluetooth headphones are in pairing mode. Once recognized by
the system, your Bluetooth headphones
will be displayed on the list of Available
Headphones. 4. Select your Bluetooth headphones from
the list. Touch OK once the Pairing
Successful pop-up displays. The
headphones may need to be unpaired
from your phone before pairing to
the RSI.
5. An option will be given to create a custom name for this pair of headphones
–touch Yes if you want to create a
unique name for these headphones in
this vehicle. Type the headphone’s name
using virtual keyboard on the screen. The
new name is assigned when
touching SAVE.
Paired headphones can be selected from the
list of currently connected headphones. The
selected headphone’s icon turns to green.
The name of the Bluetooth headphone can
be edited by touchingy.
To delete a connected Bluetooth headphone,
Touch
Yand then touch Yes.
Screen Brightness
Select Screen Brightness. Move the bar left
or right to adjust the display brightness.
Each screen may be uniquely adjusted. Remember Screen Power Status
The system remembers the last power state
(screen ON or OFF) of each rear screen
independently. After the vehicle ignition
power is turned ON, each rear screen power
ON, or remain OFF, based on it's last known
state prior to the previous ignition cycle.
Select On or Off.
Video Auto Play
Enabling Video Auto Play will cause the next
available video to automatically begin
playing when the previous video has ended.
Disabling Video Auto Play will cause the
video playback to pause until another video
is selected for playback. Select On or Off.
Clear All Miracast Data
The system stores the Miracast data of the
devices which have been connected to the
RSI system. The data can be deleted from
this feature.
Select Clear All Miracast Data. A pop-up
message is displayed when the data is
successfully deleted.

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RSI Video App Front Screen
The RSI Video App will allow a front user to
control the Rear Seat Video Screen sources.
To access the RSI Video App, touch the RSI
Video App icon from the Home Page.
The Rear Screens may be powered on or off
from the RSI Video App. Touch the Rear
Screen 1 or Rear Screen 2 icons to select a
screen. Touch the 1-2 icon to view both Rear
Screens together. Touching the Power icon
next to the highlighted screen icon will turn
that screen on or off. Both screens can be
powered on or off by pressing the POWER
ALL button.
The audio for the rear users can be muted
by the front user by pressing the mute icon
associated with the left or right rear screen
on the Rear Video App screen, or both rear
screens by pressing the MUTE ALL button.The current source from the desired Rear
Screen can also be shown on the other Rear
Screen by pressing the Share button on the
lower right side of the RSI Video App
screens.
Content can be searched for the selected
source by pressing the Browse button on
the right side of the RSI Video App screen.
Source Selecting from the RSI Video App
Sources may be selected for the highlighted
Rear Screen. Select Source from the RSI App
screen, then select from the list of available
sources shown on the RSI Sources screen.
Touch More to display additional available
sources.
Playback Controls USB Sources
Playback controls include:
.6or7(Next Track/Previous Track) :
Touch
6to skip ahead or7to skip
back tracks. Touch
7less than
five seconds into the current track to start
at the beginning of the previous track.
Touch
7more than five seconds into the
current track to start at the beginning of
the current track.
.6or7(Fast Forward/Fast Rewind) :
Touch and hold
6or7for
approximately one and one-half seconds
to fast forward or fast rewind. If
6or
7are held for approximately
six seconds, the rate of fast forward or
fast rewind will increase.

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4. Replace the battery door and tighten thescrew.
Remove the batteries if the headphones will
not be used for a long time.
RSI Troubleshooting
No power : The ignition might not be on or
in ACC/ACCESSORY.
There is no sound from the headphones
with the indicator light on : If the batteries
are good, make sure the headphones are
programmed to the correct screen and on
the correct channel for the screen being
viewed.
Sometimes the wireless headphone audio
cuts out or buzzes : Check for obstructions,
low batteries, reception range, and
interference from cell phone towers or from
cellular telephone use in the vehicle. Check
that the headphones are on correctly using
the L (Left) and R (Right) on the
headphones. Check that the headphones are
positioned properly with the headband
across the top of the head.
Newer mobile phones and tablets emit
infrared light for features like face and iris
detection. This infrared light can interfere
with both the headphone operation. If your headphones experience static or dropouts,
place your mobile device away from the
rear seat displays.
I lost the headphones :
See your dealer for
assistance.
Video Distortion
Video distortion can occur when operating
cellular phones, scanners, CB radios, Global
Positioning Systems (GPS), two-way radios,
mobile faxes, or walkie talkies.
It might be necessary to turn off the video
player when operating one of these devices
in or near the vehicle.
Navigation
Using the Navigation System
If equipped, launch the Nav application by
touching the Nav icon on the Home Page or
on the shortcut tray near the bottom of the
infotainment display.
When the Nav application is launched for
the first time, a product walkthrough is
available. Use of the feature requires the
Terms and Conditions and the Privacy statement to be confirmed. If available and
signed into a profile, it is also suggested to
enable and confirm Predictive Navigation.
Predictive Navigation (If Equipped)
If Predictive Navigation is available and
confirmed, this feature learns preferences by
remembering where the vehicle has been.
It uses the locations and navigation history
to personalize routes and results.
Predictive Navigation may learn elements
such as:
.Personalized routes based on preferred
streets.
.Search results that provide best matches
at the top of the list.
.Predictive traffic.
.Local map content updating.
Predictive Navigation can also be enabled or
disabled at a later time by touching
A
(Options). While in Options, touch Settings,
then Map and Navigation Settings, and then
Predictive Navigation. See Settings0187.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Navigation Map View
After opening the Nav application for the
first time, the application will always open
in full map view displaying the vehicle’s
current location. When the vehicle is
stopped, the search bar will appear along
the top of the navigation map view.
Manually close the search bar by touching
z. When the vehicle is moving, the}(Search) icon will replace the search bar to
maximize the full map view.
Destination Card Preferences
From the Nav application, set up Home and
Work addresses to enable one-touch
navigation. To set up Home and Work
addresses, touch
Aand select Settings,
then Map and Navigation Settings, and then
Destination Card Preferences. Show My Places on Map should be on by default.
Select and enter Home and/or Work address
and save.
If the vehicle’s system is not signed into a
customized profile, the current location icon
uses a generic symbol. Once signed into a
customized profile, the current location
symbol will show a customized icon. See
Navigation Symbols
0167.
Map and Navigation Settings
Touch
Awhile in the map view to display
options. The following may display:
.3D Heading Up, 2D Heading Up, 2D North
.Show on Map
.Traffic Events (available with OnStar
Connected Navigation)
.Settings
.Edit Destination (if a route has been set)
.Avoid on Route (if a route has been set)
Touch Settings to view Map and Navigation
Settings. The following may display:
.Destination Card Preferences
.Map Preferences
.Route Preferences
.Navigation Voice Control
.Traffic Preferences
.Alert Preferences
.Fuel Grade Preferences
.Manage History
.Predictive Navigation: See “Predictive
Navigation (If Equipped)” previously in
this section.
.About
To exit a list, touch
zin the top right
corner to return to the main map view.
Make sure to set up preferences before
setting a destination and starting active
guidance.
Map Preferences
Touch to choose between basic map feature
configurations: