Shift neutral to tow CHEVROLET TAHOE 2021 Owner's Manual

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
230 Driving and Operating
.Infotainment System
.Power Windows (during RAP this
functionality will be lost when any door
is opened)
.Sunroof (during RAP this functionality will
be lost when any door is opened)
.Auxiliary Power Outlet
.Audio System
.OnStar System
Shifting Into Park
{Warning
It can be dangerous to get out of the
vehicle if the vehicle is not in P (Park)
with the parking brake set. The vehicle
can roll. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground, use
the steps that follow. If you are pulling a
trailer, seeDriving Characteristics and
Towing Tips 0280.
1. Hold the brake pedal down and set the parking brake. See Electric Parking Brake
0 240. 2. Press the P (Park) switch on the center
stack.
3. Press ENGINE START/STOP to turn the engine off.
If the vehicle is shifted into P (Park) on a
hill, the Electric Parking Brake (EPB) may
apply automatically. The driver may not be
able to release the EPB using the EPB
switch. It should automatically release when
the vehicle is shifted out of P (Park).
Leaving the Vehicle with the Engine
Running
{Warning
It can be dangerous to leave the vehicle
with the engine running. It could
overheat and catch fire.
It is dangerous to get out of the vehicle
if the vehicle is not in P (Park) with the
parking brake set. The vehicle can roll.
Do not leave the vehicle when the engine
is running. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground, (Continued)
Warning (Continued)
always set the parking brake and shift
the vehicle to P (Park). SeeShifting Into
Park 0230. If you are towing a trailer,
see Driving Characteristics and Towing
Tips 0280.
If you have to leave the vehicle with the
engine running, the vehicle must be in
P (Park) with the parking brake set.
Confirm that the vehicle is in P (Park).
Shifting out of Park
This vehicle is equipped with an electronic
transmission.
To shift out of P (Park): 1. Ensure the engine is running.
2. Apply the brake pedal.
3. Press or pull the desired shift switch. For N (Neutral) press and hold the N (Neutral)
switch until the N indicator
illuminates red.
4. The P indicator will turn white and the gear indicator will turn red when the
vehicle is no longer in P (Park).

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
232 Driving and Operating
Warning (Continued)
If unusual fumes are detected or if it is
suspected that exhaust is coming into the
vehicle:
.Drive it only with the windows
completely down.
.Have the vehicle repaired immediately.
Never park the vehicle with the engine
running in an enclosed area such as a
garage or a building that has no fresh air
ventilation.
Running the Vehicle While Parked
It is better not to park with the engine
running.
If the vehicle is left with the engine running,
follow the proper steps to be sure the
vehicle will not move. See Shifting Into Park
0 230 and
Engine Exhaust 0231.
If parking on a hill and pulling a trailer, see
Driving Characteristics and Towing Tips
0 280.
Automatic Transmission
The shift switches are on the center stack.
The selected gear position will illuminate red
on the shift switch, while all others will be
displayed in white. If the shift is not
immediate, as in very cold conditions, the
indicator on the shift switch may blink until
it is fully engaged.
The transmission does not operate when the
vehicle is off.
If the vehicle is in ACC/ACCESSORY, the
transmission can be shifted into P (Park). If ENGINE START/STOP is pressed twice while
at a relatively high speed, the engine will
turn off and the transmission will
automatically shift to N (Neutral). Once the
vehicle is stopped, P (Park) can be selected.
P :
This position locks the drive wheels. Use
P (Park) when starting the engine to prevent
the vehicle from moving easily.
{Warning
It is dangerous to get out of the vehicle
if the transmission is not in P (Park) with
the parking brake set. The vehicle
can roll.
Do not leave the vehicle when the engine
is running. If the engine has been left
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when on fairly level ground, always set
the parking brake and place the
transmission into P (Park). See Shifting
Into Park 0230 and
Driving Characteristics and Towing Tips
0 280.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Driving and Operating 233
This vehicle is equipped with an electronic
transmission. The R (Reverse) and D (Drive)
shift switches are designed to prevent
inadvertent shifting out of P (Park) unless
the ignition is on, and the brake pedal is
applied.
When the vehicle is stopped, press ENGINE
START/STOP to turn off the vehicle. The
transmission will shift to P (Park)
automatically.
The vehicle will not shift into P (Park) if it is
moving too fast. Stop the vehicle and shift
into P (Park).
To shift in and out of P (Park), seeShifting
Into Park 0230 and
Shifting out of Park 0230.
R : Use this gear to back up.
If the vehicle is shifted from either
R (Reverse) to D (Drive), or D (Drive) to
R (Reverse) while the speed is too high, the
vehicle will shift to N (Neutral). Reduce the
vehicle speed and try the shift again.
To shift into R (Reverse): 1. Bring the vehicle to a complete stop.
2. Pull the R (Reverse) switch on the center stack.
To shift out of R (Reverse): 1. Bring the vehicle to a complete stop.
2. Shift to the desired gear.
At low vehicle speeds, R (Reverse) can be
used to rock the vehicle back and forth to
get out of snow, ice, or sand without
damaging the transmission. See If the
Vehicle Is Stuck 0221.
N : In this position, the engine does not
connect with the wheels. To restart the
engine when the vehicle is already moving,
use N (Neutral) only.
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is firmly on
the brake pedal, the vehicle could move
very rapidly. You could lose control and
hit people or objects. Do not shift into a
drive gear while the engine is running at
high speed.
Caution
Shifting out of P (Park) or N (Neutral) with
the engine running at high speed may
damage the transmission. The repairs
(Continued)
Caution (Continued)
would not be covered by the vehicle
warranty. Be sure the engine is not
running at high speed when shifting the
vehicle.
Caution
The vehicle is not designed to stay in
N (Neutral) for extended periods of time.
It will automatically shift into P (Park).
To shift into N (Neutral), press the
N (Neutral) switch until the N indicator
is red.
To shift out of N (Neutral): 1. Bring the vehicle to a complete stop.
2. Shift to the desired gear.
Car Wash Mode
This vehicle includes a Car Wash Mode that
allows the vehicle to remain in N (Neutral)
for use in automatic car washes.
Car Wash Mode is not to be used for vehicle
towing. If the vehicle needs to be towed,
see Towing the Vehicle 0372

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
236 Driving and Operating
hills or mountain grades, when towing,
or when hauling heavy loads. SeeDriver
Mode Control 0245 to activate Tow/
Haul Mode.
Tow/Haul Mode Grade Braking
Tow/Haul Mode Grade Braking is only
enabled while the Tow/Haul Mode is
selected and the vehicle is not in the Range
Selection Mode. See Manual Mode0235.
Tow/Haul Mode Grade Braking assists in
maintaining desired vehicle speeds when
driving on downhill grades by using the
engine and transmission to slow the vehicle.
See Towing Equipment 0287.
Drive Systems
Four-Wheel Drive
If equipped, four-wheel drive engages the
front axle for extra traction.
Read the appropriate section for transfer
case operation before using.
Caution
Do not drive on clean, dry pavement in 4
mand 4n(if equipped) for an extended
period of time. These conditions may
cause premature wear on the vehicle’s
powertrain.
Driving on clean, dry pavement in 4
mor 4
nmay:
.Cause a vibration to be felt in the
steering system.
.Cause tires to wear faster.
{Warning
If equipped with four-wheel drive, the
vehicle will be free to roll if the transfer
case is in N (Neutral), even when the
transmission is in P (Park). You or
someone else could be seriously injured.
Be sure the transfer case is in a drive
gear —2
m, 4m, or 4n—or set the
parking brake before placing the transfer
case in N (Neutral). See Shifting Into Park
0 230.
Caution
Extended high-speed operation in 4n
may damage or shorten the life of the
drivetrain.
An engagement noise and bump is normal
when shifting between 4
nand 4mor
N (Neutral), with the engine running.
Shifting into 4
nwill turn Traction Control
and StabiliTrak/Electronic Stability Control
(ESC) off. See Traction Control/Electronic
Stability Control 0242.
Automatic Transfer Case
Two-Speed Transfer Case

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Driving and Operating 237
If equipped, the transfer case controls are
used to shift into and out of four-wheel
drive.
To shift the transfer case, press the desired
button. The graphic in the instrument
cluster will flash while a shift is in progress.
The graphic displayed will change to indicate
the setting requested.
When the shift is complete the graphic will
stop flashing. The DIC message turns off
once the shift is complete. If the transfer
case cannot complete a shift request, it will
go back to its last chosen setting.
The settings are:
N (Neutral) :Use only when the vehicle
needs to be towed. See Recreational Vehicle
Towing 0373 or
Towing the Vehicle 0372.
2
m(Two-Wheel Drive High) : Use for driving
on most streets and highways. The front
axle is not engaged. This setting provides
the best fuel economy.
AUTO (Automatic Four-Wheel Drive) : Use
when road surface conditions are variable.
When driving in AUTO, the front axle is
engaged, and the vehicle's power is sent to
the front and rear wheels automatically based on driving conditions. This setting
provides slightly lower fuel economy
than 2
m.
4
m(Four-Wheel Drive High) : Use this
setting when extra traction is needed, such
as when driving on snowy or icy roads,
when off-roading, or when plowing snow.
4
n(Four-Wheel Drive Low) : This setting
engages the front axle and delivers extra
torque. Choose 4
nwhen driving off-road in
deep sand, deep mud, or deep snow, and
while climbing or descending steep hills.
While driving in 4
n, keep vehicle speed
below 72 km/h (45 mph).
Shifting into 4
nwill turn Traction Control
and StabiliTrak/ESC off. See Traction Control/
Electronic Stability Control 0242.
Shifts between 2
m, 4m, and AUTO
Any of these shifts can be made at normal
driving speed.
The actual 4x4 shift request is only made
after the button is released. The 4x4 graphic
will remain flashing until the shift request
has completed. A DIC message displays to
indicate that the 4x4 transfer case has been
requested to shift to the new desired state. Once the 4x4 shift has completed, the DIC
message disappears, the 4x4 graphic stops
flashing, and the current setting is indicated.
When a shift to 2
mis completed successfully
while in P (Park), the parking brake will
engage. To resume driving, shift the
transmission to the desired gear and
manually release the parking brake or press
the accelerator pedal to begin driving. See
Electric Parking Brake 0240.
If equipped, use 4
n, AUTO, or 4mto provide
additional traction when parking on a steep
grade with poor traction such as ice, snow,
mud, or gravel.
Shifting Into 4
n
1. The ignition must be on and the vehicle must be stopped or moving less than
5 km/h (3 mph) with the transmission in
N (Neutral). It is best for the vehicle to
be moving 1.6 to 3.2 km/h (1 to 2 mph).
2. Press 4
n. The actual 4x4 shift request is
only made after the button is released.
The 4x4 graphic will remain flashing
until the shift request has completed.
A DIC message displays to indicate that
the 4x4 transfer case has been requested
to shift to the new desired state.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
250 Driving and Operating
Aerodynamic Height is 20 mm (0.75 in)
lower than Normal Height. This ride height
lowers the vehicle at higher vehicle speeds
to improve aerodynamics.
The vehicle will lower to Aerodynamic
Height when vehicle speed exceeds
105 km/h (65 mph) for a period of time. The
vehicle will raise to Normal Height when the
vehicle slows to less than 48 km/h
(30 mph).
Aerodynamic Height is automatically
disabled when a trailer is connected to the
vehicle or Tow/Haul Driver Mode is active.
Suspension Modes
The air suspension has two special modes
located in the infotainment screen under
Settings/Vehicle/Suspension. When either is
active, the following amber icon will be
illuminated in the instrument cluster.
SeeFour Corner Air Suspension Light 0116. Service Mode
Service Mode will disable all air suspension
operation including raising and lowering the
vehicle and operation of the air compressor.
This mode is useful when the vehicle is
being towed on a flat bed or when any
work under the vehicle is being performed.
Service Mode is automatically enabled when
the vehicle is put on a hoist or a floor jack
is used to raise a corner. Service Mode may
temporarily enable during intense off-road
situations to prevent damaging air
suspension activity. Service Mode
automatically disables when vehicle speed
exceeds 16 km/h (10 mph).
Alignment Mode
Alignment Mode will optimize the vehicle
height to provide the most accurate wheel
alignment. This mode should be enabled
once the vehicle is driven onto the
alignment station.
To enable Alignment Mode, ensure the
vehicle is at Normal Height and shift the
vehicle to Neutral. Alignment Mode
automatically disables when vehicle speed
exceeds 16 km/h (10 mph).
Air Suspension Operation with Door(s) or
Hood Open
The air suspension will temporarily suspend
all height changes while the hood or any
door is open.
System Over-Temperature
If the air suspension is under heavy use, the
system may temporarily suspend all height
changes to allow compressor cooldown.
When this occurs and a height change is
requested, a
‘Leveling System Unavailable’
message will be displayed in the instrument
cluster.
Suspension Lowered for Stability
In the event of a loss of Electronic Stability
Control, the air suspension will lower the
vehicle at higher speeds to provide increased
stability. This will be accompanied by a
‘Vehicle Lowering for Stability’ message in
the instrument cluster.
Excessive Vehicle Loading
If the air suspension detects excessive
vehicle loading, it will not raise above
Normal Height.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
252 Driving and Operating
Resuming a Set Speed
If the cruise control is set at a desired speed
and then the brakes are applied or
*is
pressed, the cruise control is disengaged
without erasing the set speed from memory.
Once the vehicle reaches about 40 km/h
(25 mph) or more, press RES+ up briefly. The
vehicle returns to the previously set speed.
Increasing Speed While Using Cruise Control
Do one of the following:
.Press and hold +RES up until the desired
speed is reached, then release it.
.To increase vehicle speed in small
increments, press +RES up briefly. For
each press, the vehicle goes about 1 km/h
(1 mph) faster.
The speedometer reading can be displayed
in either English or metric units. See
Instrument Cluster 0102. The increment
value used depends on the units displayed.
Reducing Speed While Using Cruise Control
Do one of the following:
.Press and hold SET– down until the
desired lower speed is reached, then
release it.
.To slow down in small increments, press
SET– down briefly. For each press, the
vehicle goes about 1 km/h (1 mph) slower.
The speedometer reading can be displayed
in either English or metric units. See
Instrument Cluster 0102. The increment
value used depends on the units displayed.
Passing Another Vehicle While Using Cruise
Control
Use the accelerator pedal to increase the
vehicle speed. When you take your foot off
the pedal, the vehicle will slow down to the
previously set cruise speed. While pressing
the accelerator pedal or shortly following
the release to override cruise control, briefly
pressing SET– will result in cruise control set
to the current vehicle speed.
Using Cruise Control on Hills
How well the cruise control works on hills
depends on the vehicle speed, the load, and
the steepness of the hills. When going up
steep hills, pressing the accelerator pedal
may be necessary to maintain vehicle speed.
While going downhill, cruise braking helps
maintain driver selected speed. Cruise Grade Braking is enabled when the
vehicle is started and cruise control is active.
It is not enabled in Range Selection Mode.
It assists in maintaining driver selected
speed when driving on downhill grades by
using the engine and transmission to slow
the vehicle.
For other forms of descent control, see
Hill
Descent Control (HDC) 0244, Automatic
Transmission 0232, and Tow/Haul Mode
0 235.
Ending Cruise Control
There are four ways to end cruise control:
.Step lightly on the brake pedal.
.Press*.
.Shift the transmission to N (Neutral).
.To turn off cruise control, press5.
Erasing Speed Memory
The cruise control set speed is erased from
memory if
5is pressed or the ignition is
turned off.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Vehicle Care 323
Check to see if the engine cooling fan(s) are
running. If the engine is overheating, the
fans should be running. If they are not, do
not continue to run the engine. Have the
vehicle serviced.
Caution
Do not run the engine if there is a leak
in the engine cooling system. This can
cause a loss of all coolant and can
damage the system and vehicle. Have
any leaks fixed right away.
If Steam is Coming from the Engine
Compartment
{Warning
Steam and scalding liquids from a hot
cooling system are under pressure.
Turning the pressure cap, even a little,
can cause them to come out at high
speed and you could be burned. Never
turn the cap when the cooling system,
including the pressure cap, is hot. Wait
for the cooling system and pressure cap
to cool.
If No Steam is Coming from the Engine
Compartment
The ENGINE OVERHEATED STOP ENGINE or
the ENGINE OVERHEATED IDLE ENGINE
message, along with a low coolant
condition, can indicate a serious problem.
If there is an engine overheat warning, but
no steam is seen or heard, the problem may
not be too serious. Sometimes the engine
can get a little too hot when the vehicle:
.Climbs a long hill on a hot day.
.Stops after high-speed driving.
.Idles for long periods in traffic.
.Tows a trailer; seeTrailer Towing0284.
If the ENGINE OVERHEATED STOP ENGINE or
the ENGINE OVERHEATED IDLE ENGINE
message appears with no sign of steam, try
this for a minute or so: 1. Turn the air conditioning off.
2. Turn the heater on to the highest temperature and to the highest fan
speed. Open the windows as necessary.
3. When it is safe to do so, pull off the road, shift to P (Park) or N (Neutral), and
let the engine idle. If the engine coolant temperature gauge is
no longer in the overheat zone or an
overheat warning no longer displays, the
vehicle can be driven. Continue to drive the
vehicle slowly for about 10 minutes. Keep a
safe vehicle distance from the vehicle in
front. If the warning does not come back on,
continue to drive normally and have the
cooling system checked for proper fill and
function.
If the warning continues, pull over, stop, and
park the vehicle right away.
If there is still no sign of steam and the
vehicle is equipped with an engine driven
cooling fan, push down the accelerator until
the engine speed is about twice as fast as
normal idle speed for at least five minutes
while the vehicle is parked. If the warning is
still there, turn off the engine and get
everyone out of the vehicle until it
cools down.
If there is no sign of steam, idle the engine
for five minutes while parked. If the warning
is still displayed, turn off the engine until it
cools down.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
374 Vehicle Care
Dinghy Towing
Two-Wheel-Drive Vehicles
Caution
If the two-wheel-drive vehicle is towed
with all four wheels on the ground, the
drivetrain components could be damaged.
The repairs would not be covered by the
vehicle warranty.
Two-wheel-drive vehicles should not be
towed with all four wheels on the ground. Four-Wheel-Drive Vehicles
Only dinghy tow four-wheel-drive vehicles
with a two speed transfer case that has an
N (Neutral) and a 4
nsetting.
{Warning
Shifting a four-wheel-drive vehicle's
transfer case into N (Neutral) can cause
the vehicle to roll even if the
transmission is in P (Park). You or others
could be injured. Set the parking brake
before shifting the transfer case to
N (Neutral).To dinghy tow:
1. Position the vehicle being towed behind the tow vehicle, facing forward and on a
level surface.
2. Securely attach the vehicle being towed to the tow vehicle.
3. Apply the parking brake and start the engine.
4. Shift the transfer case to N (Neutral). See “Shifting into N (Neutral)” under
Four-Wheel Drive 0236 for the proper
procedure. Check that the vehicle is in
N (Neutral) by shifting the transmission
to R (Reverse) and then to D (Drive).
There should be no movement of the
vehicle while shifting.
5. Shift the transmission to P (Park).Caution
Failure to tow the vehicle with the
transmission in P (Park) can cause
damage to the transmission.
6. Turn off the engine.
7. Place the vehicle in ACC/ACCESSORY mode by pressing the start button
without stepping on the brake pedal.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Vehicle Care 375
8. Release the parking brake only when youare confident it is secured to tow vehicle
and will not roll.
Before going on to the next step, be
sure to take the mechanical key with
you. It will be needed to re-enter the
vehicle after the power is disconnected.
See “Drive Door Key Lock Cylinder
Access” underDoor Locks 015.
9. Disconnect the negative battery cable at the battery and secure the nut and bolt.
Cover the negative battery post with a
non-conductive material to prevent any
contact with the negative battery
terminal.
Caution
Failure to disconnect the negative battery
cable or to have it contact the terminals
can cause damage to the vehicle.
10. Move the steering wheel to make sure the steering column is unlocked.
Caution
If the steering column is locked, vehicle
damage may occur. 11. Rock the vehicle to make sure the
parking brake is not set and transfer case
is in N (Neutral).
Caution
Towing the vehicle with the parking
brake set can damage it. Always release
the parking brake prior to towing the
vehicle.
Disconnecting the Towed Vehicle
Before disconnecting the towed vehicle: 1. Park on a level surface.
2. Connect the battery.
3. Apply the brake pedal.
{Warning
The vehicle can roll when the brake pedal
is released. Always apply and hold the
brake pedal when setting the parking
brake. Make sure the parking brake is
fully engaged before releasing the brake
pedal.
4. Start the engine and shift the transfer case out of N (Neutral) to 2
m. See “Shifting out of N (Neutral)”
under
Four-Wheel Drive 0236. See your dealer
if the transfer case cannot be shifted out
of N (Neutral).
5. Check that the vehicle is in 2
mby
shifting the transmission to R (Reverse)
and then to D (Drive). There should be
movement of the vehicle while shifting.
6. Shift the transmission to P (Park) and turn off the vehicle.
7. Set the parking brake.
8. Release the parking brake.
9. Disconnect the vehicle from the tow vehicle.
10. Reset any lost presets. The outside temperature display will
default to 0 °C (32 °F) but will reset with
normal usage.