climate control CHEVROLET TAHOE 2021 Owner's Manual

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - CRC - 8/21/20
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 7
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 36
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Instruments and Controls . . . . . . . . . . . . . . . 93
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Infotainment System . . . . . . . . . . . . . . . . . . . 141
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . 204
Driving and Operating . . . . . . . . . . . . . . . . . . 212
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Service and Maintenance . . . . . . . . . . . . . . . 385
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 398
Customer Information . . . . . . . . . . . . . . . . . . 401
Reporting Safety Defects . . . . . . . . . . . . . . 409OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 412
Connected Services . . . . . . . . . . . . . . . . . . . . . 417
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 420
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, TAHOE, SUBURBAN,
and Z71 are trademarks and/or service marks
of General Motors LLC, its subsidiaries,
affiliates, or licensors.
For vehicles first sold in Canada, substitute
the name
“General Motors of Canada
Company” for Chevrolet Motor Division
wherever it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may
Litho in U.S.A.
Part No. 84266975 B Second Printing©2020 General Motors LLC. All Rights Reserved.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - CRC - 8/21/20
Introduction 5
1.Electric Parking Brake 0240.
2.
gTraction Control/Electronic Stability
Control 0242.
hStop/Start Button (If Equipped). See
Stop/Start System 0229
XPark Assist Button (If Equipped). See
Assistance Systems for Parking or Backing
0 262.
ALane Keep Assist (LKA) 0275 (If
Equipped).
5Hill Descent Control (HDC) 0244 (If
Equipped).
-110V Power Outlet Enable (If
Equipped). See Power Outlets098.
3. Air Vents 0208 4. Turn Signal Lever. See
Turn and
Lane-Change Signals 0137.
Windshield Wiper/Washer 095.
Rear Window Wiper/Washer 096.
5. Head-Up Display (HUD) 0121 (If
Equipped).
6. Favorite Switches (Out of View). See Steering Wheel Controls 0144.
Volume Switches (Out of View). See
Steering Wheel Controls 0144.
7. Instrument Cluster 0102.
8. Shift Buttons. See Automatic
Transmission 0232.
Electronic Range Select (ERS). See Manual
Mode 0235. 9. Light Sensor. See
Automatic Headlamp
System 0135.
10. Infotainment. See Introduction0141.
11. Instrument Panel Storage 088 (If
Equipped).
12. Hazard Warning Flashers 0136.
13. Infotainment. See Overview0142.
14. Dual Automatic Climate Control System
0204.
15. Heated and Ventilated Front Seats 043
(If Equipped).
16. Power Outlet (12V Direct Current) (If Equipped). See Power Outlets098.
17. Rear Climate Control Buttons. See Rear
Climate Control System 0207.
18. USB Port 0152.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
14 Keys, Doors, and Windows
1. Press the button on the side of theremote key and pull the mechanical key
out. Never pull the mechanical key out
without pressing the button.
2. With the mechanical key removed, inserta flat, thin object in the center of the
remote key to separate and remove the
back cover.
3. Lift the battery with a flat object.
4. Remove the battery.
5. Insert the new battery, positive sidetoward the back cover. Replace with a
CR2032 or equivalent battery.
6. Push together the remote key.
7. Reinsert the mechanical key.
Remote Vehicle Start
If equipped with the remote start feature,
the climate control system will come on
when the vehicle is started remotely
depending on the outside temperature.
The rear defog and heated and ventilated
seats, if equipped, may also come on. See
Heated and Ventilated Front Seats 043 and
Vehicle Personalization 0124.
Laws in some communities may restrict the
use of remote starters. Check local
regulations for any requirements on remote
starting of vehicles.
Do not use remote start if the vehicle is low
on fuel. The vehicle may run out of fuel.
The vehicle cannot be remote started if:
.The remote key is in the vehicle.
.The hood is not closed.
.There is an emission control system
malfunction and the malfunction indicator
lamp is on.
.The hazard flashers are on.
.Two remote vehicle starts or a start with
an extension have already been used.
.The vehicle is not in P (Park).
.The vehicle is not off.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
18 Keys, Doors, and Windows
To open a rear door when the safety lock
is on:1. Unlock the door by activating the inside handle, by pressing the power door
unlock switch, or by using the
remote key.
2. Open the door from the outside.
When the safety lock is enabled, adults and
older children will not be able to open the
rear door from the inside. Cancel the safety
locks to enable the doors to open from the
inside.
To cancel the safety lock: 1. Unlock the door and open it from the outside.
2. Move the lever up to unlock. Do the same for the other door.
Doors
Liftgate
{Warning
Exhaust gases can enter the vehicle if it
is driven with the liftgate or trunk/hatch
open, or with any objects that pass
(Continued)
Warning (Continued)
through the seal between the body and
the trunk/hatch or liftgate. Engine
exhaust contains carbon monoxide (CO)
which cannot be seen or smelled. It can
cause unconsciousness and even death.
If the vehicle must be driven with the
liftgate or trunk/hatch open:
.Close all of the windows.
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to a
setting that brings in only outside air
and set the fan speed to the highest
setting. See“Climate Control Systems”
in the Index.
.If the vehicle is equipped with a
power liftgate, disable the power
liftgate function.
See Engine Exhaust 0231.
Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area above
and behind the liftgate is clear before
opening it.
Manual Liftgate
To open the liftgate, pressKon the power
door lock switch or press
Kon the remote
key twice to unlock all doors. Press the
touch pad (1) on the underside of the
liftgate handle and lift up.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Keys, Doors, and Windows 29
Resetting the Power Folding Mirrors
Reset the power folding mirrors if:
.The mirrors are accidentally obstructed
while folding.
.They are accidentally manually folded/
unfolded.
.The mirrors do not stay in the unfolded
position.
.The mirrors vibrate at normal driving
speeds.
Fold and unfold the mirrors one time using
the mirror controls to reset them to their
normal position. A noise may be heard
during the resetting of the power folding
mirrors. This sound is normal after a manual
folding operation.
Remote Mirror Folding
If equipped with power folding mirrors and
the mirrors have been folded with the
power folding mirror switch, they may not
be unfolded by use of remote key.
If equipped with power folding mirrors and
the mirrors have not been folded with the
power folding mirror switch and the vehicle
is in P (Park), they may be automatically
folded/unfolded as follows: 1. If doors are locked by pressing
Hon the
remote key, the mirrors will fold.
If doors are unlocked by pressing
Ion
the remote key, the mirrors will unfold.
See Remote Keyless Entry (RKE) System
Operation 08.
2. If doors are locked by pressing the door handle button, the mirrors will fold.
If doors are unlocked by pressing the
door handle button, the mirrors will
unfold. See “Keyless Unlocking/Locking
from the Driver Door” inRemote Keyless
Entry (RKE) System Operation 08.
3. If passive locking is enabled and doors are locked by that feature, the mirrors
will fold. See “Passive Locking” inRemote
Keyless Entry (RKE) System Operation
0 8.
Heated Mirrors
K:Press to heat the mirrors.
See “Rear Window Defogger” underDual
Automatic Climate Control System 0204.
Automatic Dimming Mirror
If equipped, the driver outside mirror
automatically adjusts for the glare of the
headlamps from behind. This feature comes
on when the vehicle is started.
Reverse Tilt Mirrors
If equipped with reverse tilt mirrors and
memory seats, the passenger and/or driver
mirror tilts to a preselected position when
the vehicle is in R (Reverse). This allows the
curb to be seen when parallel parking.
The mirror(s) may move from their tilted
position when:
.The vehicle is shifted out of R (Reverse),
or remains in R (Reverse) for about
30 seconds.
.The vehicle is turned off.
.The vehicle is driven in R (Reverse) above
a set speed.
To turn this feature on or off, see Vehicle
Personalization 0124.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Seats and Restraints 43
Obstructions
If something has blocked the driver seat
while recalling a memory position, the recall
may stop. Remove the obstruction and try
the recall again. If the memory position still
does not recall, see your dealer.
Heated and Ventilated Front
Seats
{Warning
If temperature change or pain to the skin
cannot be felt, the seat heater may cause
burns. To reduce the risk of burns, use
care when using the seat heater,
especially for long periods of time. Do
not place anything on the seat that
insulates against heat, such as a blanket,
cushion, cover, or similar item. This may
cause the seat heater to overheat. An
overheated seat heater may cause a burn
or may damage the seat.Heated and Ventilated Seat Buttons Shown,Heated Seat Buttons Similar
If equipped, the buttons are near the
climate controls on the center stack. To
operate, the engine must be on.
Press
Ior+to heat the driver or
passenger seatback.
Press
Jorzto heat the driver or
passenger seatback and cushion.
Press
Cor{, if available, to ventilate the
driver or passenger seat. A ventilated seat
has a fan that pulls or pushes air through
the seat. The air is not cooled. When this feature is off, the heated and
ventilated seat symbols on the buttons are
white. When a heated seat is turned on, the
symbol turns red. When a ventilated seat is
turned on, the symbol turns blue.
Press the button once for the highest
setting. With each press of the button, the
seat will change to the next lower setting,
and then to the off setting. The indicator
lights next to the buttons indicate three for
the highest setting and one for the lowest.
If the heated seats are on high, the level
may automatically be lowered after
approximately 30 minutes.
The passenger seat may take longer to
heat up.
Auto Heated and Ventilated Seats
When the vehicle is on, this feature will
automatically activate the heated or
ventilated seats at the level required by the
vehicle’s interior temperature.
The active high, medium, low, or off heated
or ventilated seat level will be indicated by
the manual heated or ventilated seat
buttons on the center stack. Use the manual
heated or ventilated seat buttons on the
center stack to turn auto heated or
ventilated seats off. If the passenger seat is

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Seats and Restraints 45
With the engine running, pressMorLto
heat the left or right outboard seat cushion.
An indicator on the rear climate control
display appears when this feature is on.
Press the button once for the highest
setting. With each press of the button, the
seat will change to the next lower setting,
and then to the off setting. The indicator
lights next to the buttons indicate three for
the highest setting and one for the lowest.
If the heated seats are on high for an
extended time, their level may automatically
be lowered.Second Row Seats
Rear Seat Adjustment
To adjust the seat position:
1. Remove objects on the floor in front of or on the second row seat, or in the seat
tracks on the floor.
2. Lift the lever below the seat cushion and slide the seat forward or backward.
Reclining Seatbacks
To recline the seatback:
1. Lift the lever on the outboard side ofthe seat.
2. Move the seatback to the desired position, and then release the lever to
lock the seatback in place.
3. Push and pull on the seatback to make sure it is locked.
To return the seatback to the upright
position:

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
98 Instruments and Controls
signal. The compass system will
automatically determine when a GPS signal
is restored and provide a heading again.
Clock
Set the time and date using the
infotainment system. See "Time / Date"
underSettings 0187.
Power Outlets
Accessory power outlets can be used to plug
in electrical equipment, such as a cell phone
or MP3 player.
The vehicle has one 12 Volt accessory power
outlet under the climate control system and
one 110/120 Volt Alternating Current outlet
on the rear of the center console.
Lift the cover to access and replace when
not in use.
12 Volt Power Outlet
Caution
Leaving electrical equipment plugged in
for an extended period of time while the
vehicle is off will drain the battery.
Always unplug electrical equipment when
not in use and do not plug in equipment
that exceeds the maximum 15 amp
rating.
Certain power accessory plugs may not be
compatible with the accessory power outlet
and could overload vehicle or adapter fuses.
If a problem is experienced, see your dealer. When adding electrical equipment, be sure
to follow the proper installation instructions
included with the equipment. See
Add-On
Electrical Equipment 0306.
Caution
Hanging heavy equipment from the
power outlet can cause damage not
covered by the vehicle warranty. The
power outlets are designed for accessory
power plugs only, such as cell phone
charge cords.
Power Outlet 110/120 Volt Alternating
Current
If equipped, the vehicle has two alternating
current power outlets. One on the back of
the center console and one in the rear of
the vehicle.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Instruments and Controls 125
4. Touch9orRto turn a feature off or on.
5. Touch
zto go to the top level of the
Settings menu.
The menu may contain the following:
Rear Seat Reminder
This allows for a chime and a message when
the rear door has been opened before or
during operation of the vehicle.
Touch Off or On.
Climate and Air Quality
Touch and the following may display:
.Auto Fan Speed
.Auto Cooled Seats
.Auto Heated Seats
.Auto Defog
.Auto Rear Defog
Auto Fan Speed
This setting specifies the amount of airflow
when the climate control fan setting is
Auto Fan.
Touch Low, Medium, or High. Auto Cooled Seats
This setting automatically turns on and
regulates the ventilated seats when the
cabin temperature is warm. See
Heated and
Ventilated Front Seats 043.
Touch Off or On.
Auto Heated Seats
This setting automatically turns on and
regulates the heated seats when the cabin
temperature is cool. The auto heated seats
can be turned off by using the heated seat
buttons on the center stack. See Heated and
Ventilated Front Seats 043.
If equipped with the auto heated steering
wheel, this feature will turn on when the
auto heated seats turn on.
Touch Off or On.
Auto Defog
This setting automatically directs air to the
windshield to assist in defogging, based on
temperature and humidity conditions.
Touch Off or On.
Auto Rear Defog
This setting automatically turns the rear
defogger on based on temperature and
humidity conditions. Touch Off or On.
Collision/Detection Systems
Touch and the following may display:
.Alert Type
.Forward Collision System
.Front Pedestrian Detection
.Adaptive Cruise Go Notifier
.Lane Change Alert
.Park Assist
.Rear Camera Park Assist Symbols
.Rear Cross Traffic Alert
.Rear Pedestrian Detection
Alert Type
This feature sets the type of alert from the
driver assistance systems to help avoid
crashes.
Touch Beeps or Safety Alert Seat.
Forward Collision System
This setting can alert of a potential crash
with a detected vehicle ahead and can apply
brakes to help reduce a collision’s severity.
Touch Off, Alert, or Alert and Brake.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Lighting 139
Lighting Features
Entry Lighting
Some exterior lamps turn on briefly at
night, or in areas with limited lighting,
when
Kis pressed on the remote key. After
about 30 seconds the exterior lamps turn off
when any door is opened, the unlock button
on the remote key is pressed, or when the
ignition is switched off. All interior lights
turn on and then the dome and remaining
interior lamps dim to off after 20 seconds.
Entry lighting feature for exterior lighting
can be changed by Vehicle Locator Lights.
See Vehicle Locator Lights under Vehicle
Personalization 0124.
Exit Lighting
Some exterior lamps come on at night, or in
areas with limited lighting, when the driver
door is opened after the ignition is turned
off. The dome lamp comes on after the
ignition is turned off. The exterior lamps and
dome lamp remain on after the door is
closed for a set amount of time, then
automatically turn off.
The exterior lamps turn off immediately by
turning the exterior lamp control off.
The exit lighting for exterior lights can be
changed. See Vehicle Personalization 0124.
Battery Load Management
The vehicle has Electric Power Management
(EPM), which estimates the battery's
temperature and state of charge. It then
adjusts the voltage for best performance
and extended life of the battery.
When the battery's state of charge is low,
the voltage is raised slightly to quickly bring
the charge back up. When the state of
charge is high, the voltage is lowered
slightly to prevent overcharging. The
voltmeter gauge or the voltage display on
the Driver Information Center (DIC), if equipped, may show the voltage moving
up or down. This is normal. If there is a
problem, an alert will be displayed.
The battery can be discharged at idle if the
electrical loads are very high. This is true for
all vehicles. This is because the generator
(alternator) may not be spinning fast
enough at idle to produce all the power that
is needed for very high electrical loads.
A high electrical load occurs when several of
the following are on, such as: headlamps,
high beams, rear window defogger, climate
control fan at high speed, heated seats,
engine cooling fans, trailer loads, and loads
plugged into accessory power outlets.
EPM works to prevent excessive discharge of
the battery. It does this by balancing the
generator's output and the vehicle's
electrical needs. It can increase engine idle
speed to generate more power, whenever
needed. It can temporarily reduce the power
demands of some accessories.
Normally, these actions occur in steps or
levels, without being noticeable. In rare
cases at the highest levels of corrective
action, this action may be noticeable to the
driver. If so, a DIC message might be