change time CHEVROLET TRAVERSE 2011 1.G Owner's Guide
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 2011, Model line: TRAVERSE, Model: CHEVROLET TRAVERSE 2011 1.GPages: 454, PDF Size: 6.56 MB
Page 430 of 454

Black plate (8,1)Chevrolet Traverse Owner Manual - 2011
13-8 Customer Information
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for your vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935.
Text Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also
has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for
details. TTY users call
1-800-263-3830.
Roadside Assistance
Program (United States
and Canada)
For U.S.‐purchased vehicles, call
1‐800‐243‐8872; (Text Telephone
(TTY): 1‐888‐889‐2438).
For Canadian‐purchased vehicles,
call1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number
.Telephone number of your
location
.Location of the vehicle
.Model, year, color, and license
plate number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided up to
5 years/160 000 km (100,000 miles),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is
not covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Chevrolet and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Chevrolet and General Motors of
Canada Limited reserve the right to
limit services or payment to an
Page 431 of 454

Black plate (9,1)Chevrolet Traverse Owner Manual - 2011
Customer Information 13-9
owner or driver if they decide
the claims are made too often,
or the same type of claim is made
many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road
or highway.
Services Specific to Canadian
Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. There is a
limit of six requests per year.
Additional travel information
is also available. Allow
three weeks for delivery.
Page 434 of 454

Black plate (12,1)Chevrolet Traverse Owner Manual - 2011
13-12 Customer Information
Courtesy Rental Vehicle
Your dealer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if your vehicle is
kept for an overnight warranty
repair. Rental reimbursement will be
limited and must be supported by
original receipts. This requires that
you sign and complete a rental
agreement and meet state/
provincial, local, and rental
vehicle provider requirements.
Requirements vary and may
include minimum age requirements,
insurance coverage, credit card, etc.
You are responsible for fuel usage
charges and may also be
responsible for taxes, levies,
usage fees, excessive mileage,
or rental usage beyond the
completion of the repair.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Please contact
your dealer for specific information
about availability. All Courtesy
Transportation arrangements will be
administered by appropriate dealer
personnel.
General Motors reserves the
right to unilaterally modify,
change, or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If your vehicle is involved in a
collision and it is damaged, have
the damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish your vehicle's
resale value, and safety
performance can be compromised
in subsequent collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which your vehicle was
originally built. Genuine GM
Collision parts are your best choice
to ensure that your vehicle's
designed appearance, durability,
and safety are preserved. The use
of Genuine GM parts can help
maintain your GM New Vehicle
Limited Warranty.
Page 437 of 454

Black plate (15,1)Chevrolet Traverse Owner Manual - 2011
Customer Information 13-15
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of your vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle.
The Owner Manual includes the
Maintenance Schedule for
all models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.ORDER TOLL FREE:
1-800-551-4123 Monday - Friday
8:00 AM - 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change
without notice and without
incurring obligation. Allow ample
time for delivery.
Note to Canadian Customers:
All listed prices are quoted in
U.S. funds. Canadian residents
are to make checks payable
in U.S. funds.
Page 447 of 454

Black plate (5,1)Chevrolet Traverse Owner Manual - 2011
INDEX i-5
FluidAutomatic Transmission . . . . 10-12
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-24
Power Steering . . . . . . . . . . . . . 10-21
Washer . . . . . . . . . . . . . . . . . . . . . 10-22
Folding Mirrors . . . . . . . . . . . . . . . . 2-16
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Heated and Ventilated . . . . . . . . 3-10
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-40
Additives . . . . . . . . . . . . . . . . . . . . . 9-42
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-45
Filling the Tank . . . . . . . . . . . . . . . 9-44
Fuels in Foreign Countries . . . . 9-42
Gasoline Specifications . . . . . . . 9-41
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Recommended . . . . . . . . . . . . . . . 9-41
Requirements, California . . . . . 9-41
System Messages . . . . . . . . . . . . 5-35
Fuel Economy Driving for Better . . . . . . . . . . . . . 1-23 Fuses
Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-32
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-32
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-35
G
Garage Door Opener . . . . . . . . . . 5-48
Programming . . . . . . . . . . . . . . . . . 5-48
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-41
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-13
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Odometer . . . . . . . . . . . . . . . . . . . . . 5-12
Speedometer . . . . . . . . . . . . . . . . . 5-12
Tachometer . . . . . . . . . . . . . . . . . . . 5-12
Voltmeter . . . . . . . . . . . . . . . . . . . . . 5-13
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 5-10 General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-46
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-8
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-29
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . 10-29
Bulb Replacement . . . . . . . . . . 10-29
Daytime Running Lamps/Automatic Headlamp
System . . . . . . . . . . . . . . . . . . . . . . . 6-3
Delayed . . . . . . . . . . . . . . . . . . . . . . . 6-3
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High-Beam On Light . . . . . . . . . . 5-23
High/Low Beam Changer . . . . . . 6-2
Page 453 of 454

Black plate (11,1)Chevrolet Traverse Owner Manual - 2011
INDEX i-11
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-12
TaillampsBulb Replacement . . . . . . . . . . 10-30
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . 2-14 Immobilizer . . . . . . . . . . . . . . . . . . . 2-14
Third-Row Seats . . . . . . . . . . . . . . . 3-13
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Tires Buying New Tires . . . . . . . . . . . 10-52
Chains . . . . . . . . . . . . . . . . . . . . . . 10-58
Changing . . . . . . . . . . . . . . . . . . . 10-69
Compact Spare . . . . . . . . . . . . . 10-80
Designations . . . . . . . . . . . . . . . 10-41
Different Size . . . . . . . . . . . . . . . 10-54
If a Tire Goes Flat . . . . . . . . . . 10-58
Inflation Monitor System . . . . 10-47
Inspection . . . . . . . . . . . . . . . . . . 10-50
Messages . . . . . . . . . . . . . . . . . . . . 5-38
Pressure Light . . . . . . . . . . . . . . . . 5-21
Pressure Monitor System . . . 10-45
Rotation . . . . . . . . . . . . . . . . . . . . 10-50 Tires (cont.)
Sealant and
Compressor Kit . . . . . . . . . . . 10-61
Sealant and Compressor
Kit, Storing . . . . . . . . . . . . . . . . 10-68
Secondary Latch System . . . 10-78
Sidewall Labeling . . . . . . . . . . . 10-39
Terminology and Definitions . . . . . . . . . . . . . . . . . 10-41
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-55
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-56
Wheel Replacement . . . . . . . . 10-57
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . 10-52
Tow/Haul Mode . . . . . . . . . . . . . . . . 9-27
Tow/Haul Mode Light . . . . . . . . . . 5-20
Towing Driving Characteristics . . . . . . . . 9-46
Equipment . . . . . . . . . . . . . . . . . . . . 9-55
General Information . . . . . . . . . . 9-46
Recreational Vehicle . . . . . . . . 10-85
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-52
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-85 Trailer Towing . . . . . . . . . . . . . . . . . 9-52
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 9-24
Fluid, Automatic . . . . . . . . . . . . 10-12
Messages . . . . . . . . . . . . . . . . . . . . 5-39
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . 13-11
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Turn Signal, Bulb Replacement . . . . . . . . . . 10-30
U
Ultrasonic Parking Assist . . . . . . 9-34
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 10-55
Universal Remote System . . . . . 5-48 Operation . . . . . . . . . . . . . . . . . . . . . 5-52
Programming . . . . . . . . . . . . . . . . . 5-48
Using this Manual . . . . . . . . . . . . . . . . iv