service CHEVROLET TRAVERSE 2012 1.G Service Manual

Black plate (9,1)Chevrolet Traverse Owner Manual - 2012
Infotainment System 7-9
music, coast to coast, and in
digital-quality sound. A service
fee is required to receive the XM
service. If XM Service needs to be
reactivated, the radio will display
“No Subscription Please Renew”on
channel XM1. For more information,
contact XM at www.xmradio.com
or 1-800-929-2100 in the U.S.
and www.xmradio.ca or
1-877-438-9677 in Canada.
Finding a Station
BAND: Press to switch between
AM, FM, or XM. The selection
displays.
f(Tune): Turn to select radio
stations.
©SEEK and¨SEEK : Press to go
to the previous or next station and
stay there.
To scan stations, press and hold
©or¨until a beep sounds. The
radio goes to a station, plays for a
few seconds, then goes to the next
station. Press either arrow again to
stop scanning. The radio only seeks and scans
stations with a strong signal that
are in the selected band.
Finding a Category (CAT)
Station
CAT (Category):
The CAT button is
used to find XM stations when the
radio is in the XM mode. To find XM
channels within a desired category:
1. Press BAND until the XM frequency displays.
2. Press CAT to display the category tabs.
3. Continue pressing CAT until the desired category name displays.
.Radios with CD and DVD
can also navigate the
category list by pressing
sREV or\FWD.
4. Press either of the two buttons below the desired category tab
to immediately tune to the first
XM station associated with that
category. 5. To go to the next or previous
XM station within the selected
category, do one of the
following:
.Turnf.
.Press the buttons below the
right or left arrows on the
display.
.Press either SEEK arrow.
6. To exit the category search mode, press the FAV button or
BAND button to display the
favorites again.
Undesired XM categories can be
removed through the setup menu.
To remove an undesired category,
perform the following:
1. Press MENU to display the radio setup menu.
2. Press the softkey below the XM CAT tab.
3. Turn
fto display the category to
be removed.

Black plate (11,1)Chevrolet Traverse Owner Manual - 2012
Infotainment System 7-11
XM Updating:The encryption code
in the receiver is being updated, and
no action is required. This process
should take no longer than
30 seconds.
No XM Signal: The system is
functioning correctly, but the vehicle
is in a location that is blocking the
XM signal. When the vehicle is
moved into an open area, the signal
should return.
Loading XM: The audio system is
acquiring and processing audio and
text data. No action is needed. This
message should disappear shortly.
Channel Off Air: This channel is
not currently in service. Tune in to
another channel.
Channel Unauth: This channel is
blocked or cannot be received with
your XM Subscription package.
Channel Unavail: This previously
assigned channel is no longer
assigned. Tune to another station. If this station was one of the
presets, choose another station for
that preset button.
No Artist Info:
No artist
information is available at this time
on this channel. The system is
working properly.
No Title Info: No song title
information is available at this time
on this channel. The system is
working properly.
No CAT Info: No category
information is available at this time
on this channel. The system is
working properly.
No Information: No text or
informational messages are
available at this time on this
channel. The system is working
properly.
No Subscription Please Renew:
XM subscription needs to be
reactivated. Contact XM at
www.xmradio.com or 1-800-929-2100 in the U.S.,
and www.xmradio.ca or
1-877-438-9677 in Canada.
CAT Not Found:
There are no
channels available for the selected
category. The system is working
properly.
XM Theftlocked: The XM receiver
in the vehicle could have previously
been in another vehicle. For security
purposes, XM receivers cannot be
swapped between vehicles. If this
message is received after having
the vehicle serviced, check with
your dealer.
XM Radio ID: If tuned to channel 0,
this message alternates with the XM
Radio eight‐digit radio ID label. This
label is needed to activate the
service.
Unknown: If this message is
received when tuned to channel 0,
there could be a receiver fault.
Consult with your dealer.

Black plate (12,1)Chevrolet Traverse Owner Manual - 2012
7-12 Infotainment System
Check XM Receivr:If this
message does not clear within a
short period of time, the receiver
could have a fault. Consult with your
dealer.
XM Not Available: If this message
does not clear within a short period
of time, the receiver could have a
fault. Consult with your dealer.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as cell phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere
with each other. For better radio
reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.
XM™ Satellite Radio Service
XM Satellite Radio Service gives
digital radio reception from coast to
coast in the 48 contiguous United
States, and in Canada. Just as
with FM, tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the XM signal for a period of time.
Cellular Phone Usage
Cellular phone usage may cause
interference with the vehicle's
radio. This interference may occur
when making or receiving phone
calls, charging the phone's battery,
or simply having the phone on. This
interference can cause an increased
level of static while listening to the
radio. If static is received while
listening to the radio, unplug the
cellular phone and turn it off.

Black plate (13,1)Chevrolet Traverse Owner Manual - 2012
Infotainment System 7-13
Multi-Band Antenna
The multi-band antenna is located
on the roof of the vehicle. This type
of antenna is used with the AM/FM
radio, as well as OnStar and the XM
Satellite Radio Service System,
if the vehicle has these features.
Keep this antenna clear of snow
and ice build up for clear radio
reception. If the vehicle has a
sunroof, the performance of the
radio system may be affected if the
sunroof is open. Loading items onto
the roof of the vehicle can interfere
with the performance of the radio
system and, if the vehicle has this
feature, OnStar. Make sure the
multi-band antenna is not
obstructed.
Audio Players
CD Player
Playing a CD
Insert a CD partway into the slot,
label side up. The player pulls it in
and the CD should begin playing.
ZEJECT:Press and release
to eject the disc that is currently
playing. A beep sounds and
Ejecting Disc displays. Once the
disc is ejected, Remove Disc
displays. The disc can be removed.
If the disc is not removed, after
several seconds, the disc
automatically pulls back into the
player.
f(Tune): Turn to select tracks on
the CD that is currently playing.
©SEEK and¨SEEK: Press©to
go to the start of the current track,
if more than 10 seconds on the CD
have played. Press
¨SEEK to go to
the next track. If either arrow is held, or pressed
multiple times, the player continues
moving backward or forward
through the tracks on the CD.
sREV (Fast Reverse):
Press
and hold to reverse playback quickly
within a track. Sound will be heard
at a reduced volume. Release to
resume playing the track. The
elapsed time of the track displays.
\FWD (Fast Forward): Press
and hold to advance playback
quickly within a track. Sound will be
heard at a reduced volume. Release
to resume playing the track. The
elapsed time of the track displays.
RDM (Random): CD tracks can be
listened to in random, rather than
sequential order with the random
setting. To use random, press the
softkey under the RDM label until
Random Current Disc displays.
Press the softkey again to turn off
random play.

Black plate (51,1)Chevrolet Traverse Owner Manual - 2012
Infotainment System 7-51
Using the“Dial”or“Call”
Command
1. Press and hold
b/gfor
two seconds.
2. Say “Dial”or“Call.”
3. Say the entire number without pausing, or say the name tag.
Once connected, the person called
will be heard through the audio
speakers.
Using the “Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the last
number. To hear all of the numbers
recognized by the system,
say
“Verify” at any time.
1. Press and hold
b/gfor
two seconds.
2. Say “Digit Dial.”
3. Say each digit, one at a time, that you want to dial. After each
digit is entered, the system
repeats back the digit it heard
followed by a tone. After the
last digit has been entered,
say “Dial.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Re‐dial”Command
1. Press and hold
b/gfor
two seconds.
2. After the tone, say “Re‐dial.”
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb/gto answer the call.
.Pressc/xto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressb/gto answer an
incoming call when another
call is active. The original call
is placed on hold.
.Pressb/gagain to return to
the original call.
.To ignore the incoming call, no
action is required.
.Pressc/xto disconnect the
current call and switch to the call
on hold.

Black plate (52,1)Chevrolet Traverse Owner Manual - 2012
7-52 Infotainment System
Three‐Way Calling
Three‐way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b/g.
2. Say “Three‐way call.”
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Pressc/xto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
.To mute a call, pressb/g, and
then say “Mute call.”
.To cancel mute, pressb/g,
and then say “Un‐mute call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN. Transferring Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b/g.
2. Say “Transfer Call.”
Transferring Audio to the
Bluetooth System from a Cell
Phone
During a call with the audio on the
cell phone, press
b/g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the
cell phone. See your cell phone
manufacturer's user guide for more
information.

Black plate (4,1)Chevrolet Traverse Owner Manual - 2012
9-4 Driving and Operating
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up,
it can take longer to stop and the
brake pedal will be harder to push.
Steering
Hydraulic Power Steering
Your vehicle has hydraulic
power steering. It may require
maintenance. SeePower Steering
Fluid on page 10‑19.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort.
Variable Effort Steering
Some vehicles have a steering
system that varies the amount of
effort required to steer the vehicle in
relation to the speed of the vehicle.
The amount of steering effort
required is less at slower speeds
to make the vehicle more
maneuverable and easier to park.
At faster speeds, the steering effort
increases to provide a sport-like
feel to the steering. This provides
maximum control and stability.
If the vehicle seems harder to steer
than normal when parking or driving
slowly, there may be a problem with
the system. You will still have power
steering, but steering will be stiffer
than normal at slow speeds. See
your dealer for service.
Curve Tips
.Take curves at a reasonable
speed.
.Reduce speed before entering a
curve.
.Maintain a reasonable steady
speed through the curve.
.Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
Steering in Emergencies
.There are some situations when
steering around a problem may
be more effective than braking.
.Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
.Antilock Brake System (ABS)
allows steering while braking.

Black plate (7,1)Chevrolet Traverse Owner Manual - 2012
Driving and Operating 9-7
.Keep your eyes moving—scan
the road ahead and to the sides.
.Check the rearview mirror and
vehicle instruments often.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, cooling system, and
transmission.
.Shift to a lower gear when going
down steep or long hills.
{WARNING
If you do not shift down, the
brakes could get so hot that they
would not work well. You would
then have poor braking or even
(Continued)
WARNING (Continued)
none going down a hill. You could
crash. Shift down to let the engine
assist the brakes on a steep
downhill slope.
{WARNING
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. The brakes will have
to do all the work of slowing down
and they could get so hot that
they would not work well. You
would then have poor braking or
even none going down a hill. You
could crash. Always have the
engine running and the vehicle in
gear when going downhill.
.Stay in your own lane. Do not
swing wide or cut across the
center of the road. Drive at
speeds that let you stay in your
own lane.
.Be alert on top of hills,
something could be in your
lane (stalled car, accident).
.Pay attention to special road
signs (falling rocks area, winding
roads, long grades, passing or
no-passing zones) and take
appropriate action.
Winter Driving
Driving on Snow or Ice
Drive carefully when there is snow
or ice between the tires and the
road, creating less traction or grip.
Wet ice can occur at about 0°C
(32°F) when freezing rain begins to
fall, resulting in even less traction.
Avoid driving on wet ice or in
freezing rain until roads can be
treated with salt or sand.

Black plate (16,1)Chevrolet Traverse Owner Manual - 2012
9-16 Driving and Operating
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steadypressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9‑27.{WARNING
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from right to left while turning the
key to ACC/ACCESSORY. If this
does not work, then the vehicle
needs service.
ACC (ACC/ACCESSORY): This
is the position in which you can
operate the electrical accessories or
items plugged into the accessory
power outlets. This position unlocks the ignition and steering wheel. Use
this position if the vehicle must be
pushed or towed.R(ON/RUN):
This position can be
used to operate the electrical
accessories and to display some
instrument panel warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running. The
transmission is also unlocked in this
position. If you leave the key in the
ACC/ACCESSORY or ON/RUN
position with the engine off, the
battery could be drained. You may
not be able to start the vehicle if the
battery is allowed to drain for an
extended period of time.
/(START): This is the position
that starts the engine. When the
engine starts, release the key. The
ignition switch will return to ON/RUN
for driving.

Black plate (24,1)Chevrolet Traverse Owner Manual - 2012
9-24 Driving and Operating
D (Drive):This position is for
normal driving. It provides the best
fuel economy. If you need more
power for passing, and you are:
.Going less than 56 km/h
(35 mph), push the accelerator
pedal about halfway down.
.Going about 56 km/h (35 mph) or
more, push the accelerator all
the way down.
Notice: If the vehicle seems to
accelerate slowly or not shift
gears when you go faster, and
you continue to drive the vehicle
that way, you could damage the
transmission. Have the vehicle
serviced right away. You can
drive in L (Low) when you are
driving less than 56 km/h (35 mph)
and D (Drive) for higher speeds
until then.
If the vehicle is stopped on a hill,
with your foot off the brake pedal,
the vehicle may roll. This is normal
and is due to the torque converter
designed to improve fuel economy and performance. Use the brake to
hold the vehicle on a hill. Do not use
the accelerator pedal.
L (Low):
This position gives you
access to gear ranges. This
provides more engine braking but
lower fuel economy than D (Drive).
You can use it on very steep hills,
or in deep snow or mud.
Manual Mode
Electronic Range Select
(ERS) Mode
ERS mode allows you to choose the
top-gear limit of the transmission
and the vehicle's speed while
driving downhill or towing a trailer.
The vehicle has an electronic shift
position indicator within the
instrument panel cluster. When
using the ERS mode a number will
display next to the L, indicating the
current gear that has been selected. To use this feature:
1. Move the shift lever to L (Low).
2. Press the plus/minus button
located on the shift lever, to
increase or decrease the gear
range available.
When you shift from D (Drive) to
L (Low), the transmission will shift to
a pre-determined lower gear range.
The highest gear available for this
pre-determined range is displayed
next to the L in the DIC. See Driver
Information Center (DIC) (With DIC
Buttons) on page 5‑24 orDriver
Information Center (DIC) (Without
DIC Buttons) on page 5‑29 for more
information. The number displayed
in the DIC is the highest gear that
the transmission will be allowed to
operate in. This means that all
gears below that number are
available. For example, when
4 (Fourth) is shown next to the L,
1 (First) through 4 (Fourth) gears are
automatically shifted by the vehicle.