service CHEVROLET TRAVERSE 2013 Service Manual

Black plate (19,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
Infotainment System 7-19
Unknown:If this message is
received when tuned to channel 0,
there could be a receiver fault.
Consult with your dealer.
Check XM Receivr: If this
message does not clear within a
short period of time, the receiver
could have a fault. Consult with your
dealer.
XM Not Available: If this message
does not clear within a short period
of time, the receiver could have a
fault. Consult with your dealer.
Satellite Radio (Radio
with Touchscreen)
Satellite Radio
Vehicles with a valid SiriusXM®
satellite radio subscription can
receive SiriusXM programming.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound. For more information, see
www.siriusxm.com or call
1-866-635-2349 (U.S.) and
www.xmradio.ca or call
1-877-209-0079 (Canada).
When SiriusXM is active, the station
name, number, category name,
song title, and artist display on the
screen. SiriusXM may update the
background picture at any time.
SiriusXM Categories
SiriusXM stations are organized in
categories.
Adding or Removing SiriusXM
Categories
Using the home page:
1. Press the Settings screen button
on the Home Page.
2. Select XM Categories.
3. Select or deselect a category. A checkmark will indicate that
the category is selected.
Press “Show All XM Categories” to
restore all SiriusXM categories. Using the XM playing screen:
1. Press the Menu screen button.
2. Select XM Categories.
3. Select or deselect a category.
A checkmark will indicate that
the category is selected.
SiriusXM Messages
XL (Explicit Language
Channels): These stations, or any
others, can be blocked by request,
by calling 1-866-635-2349 (U.S.),
and 1-877-209-0079 (Canada).
XM Updating: The encryption code
in the receiver is being updated. No
action is required.
Loading XM: The audio system is
acquiring and processing audio and
text data. No action is needed.
Channel Off Air: This station is not
currently in service.
Channel Unauth: This station is
blocked or cannot be received.
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Black plate (20,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
7-20 Infotainment System
Channel Unavailable:This
previously assigned station is no
longer assigned.
No Artist Info: No artist
information is available at this time
on this station.
No Title Info: No song title
information is available at this time
on this station.
No CAT Info: No category
information is available at this time
on this station.
No Information: No text or
informational messages are
available at this time on this station.
No XM Signal: The vehicle may be
in a location where the SiriusXM
signal is being blocked. When the
vehicle is moved into an open area,
the signal should return.
CAT Not Found: There are no
stations available for the selected
category. XM Radio ID:
If tuned to station 0,
this message alternates with the
SiriusXM radio eight-digit radio ID
label. This label is needed to
activate the service.
Unknown: If this message is
received when tuned to station 0,
there could be a receiver fault.
Consult with your dealer.
XM Not Available: If this message
does not clear within a short period
of time, the receiver could have a
fault. Consult with your dealer.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
FM
FM signals only reach about
16 to 65 km (10 to 40 mi). Although
the radio has a built-in electronic
circuit that automatically works to
reduce interference, some static can
occur, especially around tall
buildings or hills, causing the sound
to fade in and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur
when things like storms and power
lines interfere with radio reception.
When this happens, try reducing the
treble on the radio.
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Black plate (21,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
Infotainment System 7-21
SiriusXM Satellite Radio
Service
SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with
satellite radio signals, causing the
sound to fade in and out. In
addition, traveling or standing under
heavy foliage, bridges, garages,
or tunnels may cause loss of the
SiriusXM signal for a period of time.
Cell Phone Usage
Cell phone usage, such as making
or receiving phone calls, charging,
or just having the phone on may
cause static interference in the
radio. Unplug the phone or turn it off
if this happens.
Multi-Band Antenna
The multi-band antenna is located
on the roof of the vehicle. This type
of antenna is used with the AM/FM
radio, as well as OnStar and the
SiriusXM Satellite Radio Service
System, if the vehicle has these
features. Keep this antenna clear of
snow and ice build up for clear radio
reception. If the vehicle has a
sunroof, the performance of the
radio system may be affected if the
sunroof is open. Loading items onto
the roof of the vehicle can interfere
with the performance of the radio
system and, if the vehicle has this
feature, OnStar. Make sure the
multi-band antenna is not
obstructed.
Audio Players
CD Player (Radio without
Touchscreen)
Playing a CD
Insert a CD partway into the slot,
label side up. The player pulls it in
and the CD should begin playing.
ZEJECT:Press and release to
eject the disc that is currently
playing. A beep sounds and
Ejecting Disc displays. Once the
disc is ejected, Remove Disc
displays. The disc can be removed.
If the disc is not removed, after
several seconds, the disc
automatically pulls back into the
player.
f(Tune): Turn to select tracks on
the CD that is currently playing.
©SEEK or¨SEEK: Press©SEEK to go to the start of the
current track, if more than
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Black plate (51,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
Infotainment System 7-51
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb/gto answer the call.
.Pressc/xto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressb/gto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb/gagain to return to
the original call.
.To ignore the incoming call, no
action is required.
.Pressc/xto disconnect the
current call and switch to the call
on hold.
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b/g.
2. Say “Three-way call.”
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Pressc/xto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
.To mute a call, pressb/g, and
then say “Mute call.”
.To cancel mute, pressb/g,
and then say “Un-mute call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.
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Black plate (4,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
9-4 Driving and Operating
If the vehicle seems harder to steer
than normal when parking or driving
slowly, there may be a problem with
the system. You will still have power
steering, but steering will be stiffer
than normal at slow speeds. See
your dealer for service.
Hydraulic Power Steering
If your vehicle has hydraulic power
steering, it may require
maintenance. SeePower Steering
Fluid on page 10‑18.
If power steering assist is lost
because the engine stops, or there
is a system malfunction, the vehicle
can be steered but may require
increased effort. See your dealer if
there is a problem.
Curve Tips
.Take curves at a reasonable
speed.
.Reduce speed before entering a
curve.
.Maintain a reasonable, steady
speed through the curve.
.Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
Steering in Emergencies
.There are some situations when
steering around a problem may
be more effective than braking.
.Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
.Antilock Brake System (ABS)
allows steering while braking.
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips:
1. Ease off the accelerator and then, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement.
2. Turn the steering wheel about one-eighth of a turn, until the
right front tire contacts the
pavement edge.
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Black plate (6,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
9-6 Driving and Operating
WARNING (Continued)
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is
wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
.Pass with caution.
.Keep windshield wiping
equipment in good shape.
.Keep the windshield washer fluid
reservoir filled.
.Have good tires with proper
tread depth. SeeTires on
page 10‑35.
.Turn off cruise control.
Highway Hypnosis
Always be alert and pay attention to
your surroundings while driving.
If you become tired or sleepy, find a
safe place to park the vehicle
and rest.
Other driving tips include:
.Keep the vehicle well ventilated.
.Keep the interior
temperature cool.
.Keep your eyes moving —scan
the road ahead and to the sides.
.Check the rearview mirror and
vehicle instruments often.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, cooling system, and
transmission.
.Shift to a lower gear when going
down steep or long hills.
{WARNING
If you do not shift down, the
brakes could get so hot that they
would not work well. You would
then have poor braking or even
(Continued)
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Black plate (14,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
9-14 Driving and Operating
breaking-in guideline every
time you get new brake
linings.
.Do not tow a trailer during
break-in. SeeDriving
Characteristics and Towing
Tips on page 9‑43 for the
trailer towing capabilities of
your vehicle and more
information.
Following break‐in, engine speed
and load can be gradually
increased.
Ignition Positions
The ignition switch has four different
positions.
In order to shift out of P (Park), the
ignition must be in ON/RUN or ACC/
ACCESSORY and the brake pedal
must be applied.
Notice: Using a tool to force the
key to turn in the ignition could
cause damage to the switch or
break the key. Use the correct
key, make sure it is all the way in, and turn it only with your hand.
If the key cannot be turned by
hand, see your dealer.
((STOPPING THE ENGINE/
LOCK/OFF): When the vehicle is
stopped, turn the ignition switch to
LOCK/OFF to turn the engine off.
Retained Accessory Power (RAP)
will remain active. See Retained
Accessory Power (RAP) on
page 9‑18.
This position locks the ignition,
transmission, and the steering
wheel when the key Is removed
from the ignition. The key can be
removed in LOCK/OFF.
The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from right to left while turning the
key to ACC/ACCESSORY. If this
does not work, then the vehicle
needs service.
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Black plate (15,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
Driving and Operating 9-15
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steadypressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position. 4. Set the parking brake. See
Parking Brake on page 9‑26.
{WARNING
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
ACC (ACC/ACCESSORY): This is
the position in which you can
operate the electrical accessories or
items plugged into the accessory
power outlets. This position unlocks
the ignition and steering wheel. Use
this position if the vehicle must be
pushed or towed.
R(ON/RUN): This position can be
used to operate the electrical
accessories and to display some instrument panel warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running. The
transmission is also unlocked in this
position. If you leave the key in the
ACC/ACCESSORY or ON/RUN
position with the engine off, the
battery could be drained. You may
not be able to start the vehicle if the
battery is allowed to drain for an
extended period of time.
/(START):
This is the position
that starts the engine. When the
engine starts, release the key. The
ignition switch will return to ON/RUN
for driving.
Key Lock Release
The vehicle has an electronic key
lock release system. This system is
to prevent ignition key removal
unless the shift lever is in P (Park).
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Black plate (22,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
9-22 Driving and Operating
then press the button on the back of
the shift lever before shifting from
P (Park). If you cannot shift out of
P (Park), ease pressure on the shift
lever, then push the shift lever all
the way into P (Park) as you
maintain brake application. Then
press the shift lever button and
move the shift lever into another
gear. SeeShifting out of Park on
page 9‑19.
R (Reverse): Use this gear to
back up.
Notice: Shifting to R (Reverse)
while the vehicle is moving
forward could damage the
transmission. The repairs would
not be covered by the vehicle
warranty. Shift to R (Reverse) only
after the vehicle is stopped.
To rock the vehicle back and forth to
get out of snow, ice, or sand without
damaging the transmission, see If
the Vehicle Is Stuck on page 9‑9.
N (Neutral): In this position, the
engine does not connect with the
wheels. To restart the engine when the vehicle is already moving, use
N (Neutral) only. Also, use
N (Neutral) when the vehicle is
being towed.
{WARNING
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
Notice: Shifting out of P (Park) or
N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle. D (Drive):
This position is for
normal driving. It provides the best
fuel economy. If you need more
power for passing, and you are:
.Going less than 56 km/h
(35 mph), push the accelerator
pedal about halfway down.
.Going about 56 km/h (35 mph) or
more, push the accelerator all
the way down.
Notice: If the vehicle seems to
accelerate slowly or not shift
gears when you go faster, and
you continue to drive the vehicle
that way, you could damage the
transmission. Have the vehicle
serviced right away. You can
drive in L (Low) when you are
driving less than 56 km/h (35 mph)
and D (Drive) for higher speeds
until then.
If the vehicle is stopped on a hill,
with your foot off the brake pedal,
the vehicle may roll. This is normal
and is due to the torque converter
designed to improve fuel economy
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Black plate (27,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
Driving and Operating 9-27
completely stops and holds the
vehicle in a complete standstill on a
grade, HSA will be automatically
activated. During the transition
period between when the driver
releases the brake pedal and starts
to accelerate to drive off on a grade,
HSA holds the braking pressure to
ensure that there is no rolling. The
brakes will automatically release
when the accelerator pedal is
applied within the two-second
window. It will not activate if the
vehicle is in a drive gear and facing
downhill, or if the vehicle is facing
uphill and in R (Reverse).Ride Control Systems
StabiliTrak®System
The vehicle has the StabiliTrak
system which combines antilock
brake, traction, and stability control
systems and helps the driver
maintain directional control of the
vehicle in most driving conditions.
When you first start the vehicle and
begin to drive away, the system
performs several diagnostic checks
to ensure there are no problems.
The system may be heard or felt
while it is working. This is normal
and does not mean there is a
problem with the vehicle. The
system should initialize before the
vehicle reaches 32 km/h (20 mph).
In some cases, it may take
approximately 3.2 km (2 mi) of
driving before the system initializes.
If the system fails to turn on or
activate, one of the following
messages will be displayed on the
Driver Information Center (DIC):
SERVICE TRACTION CONTROL,SERVICE STABILITRAK, the
StabiliTrak light will come on and
stay and four chimes are heard.
If these conditions are observed,
turn the vehicle off, wait
15 seconds, and then turn it back
on again to reset the system. If any
of these messages still appear on
the Driver Information Center (DIC),
the vehicle should be taken in for
service. For more information on the
DIC messages, see
Ride Control
System Messages on page 5‑37.
The StabiliTrak light will flash on the
instrument cluster when the system
is both on and activated.
The system may be heard or felt
while it is working; this is normal.
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