service CHEVROLET TRAVERSE 2014 1.G Owners Manual

Black plate (2,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
2014 Chevrolet Traverse Owner ManualM
Vehicle Care. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-26
Bulb Replacement . . . . . . . . . . 10-26
Electrical System . . . . . . . . . . . . 10-28
Wheels and Tires . . . . . . . . . . . 10-35
Jump Starting . . . . . . . . . . . . . . . 10-66
Towing the Vehicle . . . . . . . . . . 10-70
Appearance Care . . . . . . . . . . . 10-73
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application
Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids, Lubricants, and Parts . . . . . . 11-11
Maintenance Records . . . . . . . 11-13 Technical Data
. . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-12
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-13
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (3,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
Introduction iii
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and
TRAVERSE are trademarks and/or
service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.
This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Limited” for
Chevrolet Motor Division wherever it
appears in this manual.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
savant:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Litho in U.S.A.
Part No. 22867655 A First Printing©2013 General Motors LLC. All Rights Reserved.

Black plate (4,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
iv Introduction
Danger, Warnings, and
Cautions
{Danger
Text marked{Danger provides
information on risk of fatal injury.
Disregarding this information may
endanger life.
{Warning
Text marked{Warning provides
information on risk of accident or
injury. Disregarding this
information may lead to injury.
{Caution
Text marked{Caution provides
information that may indicate a
hazard that could result in injury
or death. It could also result in
possible damage to the vehicle.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: This symbol is shown when
you need to see your owner manual
for additional instructions or
information.
*: This symbol is shown when
you need to see a service manual
for additional instructions or
information.

Black plate (18,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
1-18 In Brief
D:Press to go to the Home Page.
See “Home Page” inOperation
(Radio without Touchscreen) on
page 7-5 orOperation (Radio with
Touchscreen) on page 7-8.
SRCE: Press to change the audio
source to AM, FM, SiriusXM
®(if
equipped), CD, USB, iPod®,
or AUX.
FAV: Press to display the favorite
list or add a favorite. See Operation
(Radio without Touchscreen) on
page 7-5 orOperation (Radio with
Touchscreen) on page 7-8.
©SEEK or SEEK¨: Seek or scan
stations and tracks. See Operation
(Radio without Touchscreen) on
page 7-5 orOperation (Radio with
Touchscreen) on page 7-8.
/BACK: Press to return to the
previous screen in a menu.
Storing Radio Station Presets
Up to 30 preset stations can be
stored. AM, FM, and SiriusXM (if
equipped) can be mixed. 1. From the AM, FM, or SiriusXM
main page, press and hold any
1−5 buttons or one of the preset
screen buttons at the bottom of
the screen. After a few seconds,
a beep is heard and the new
preset information displays on
that screen button.
2. Repeat for each preset.
Setting the Time and Date
Press Settings on the Home Page,
then press the Set Time or Set Date
settings screen button to display the
different options for setting the time
and date.
Set Time:
.Press the up or down arrows to
increase or decrease the Hours,
Minutes, AM, PM, or 24 hr on
the clock.
.Press and hold to quickly
increase or decrease the time
settings.
.Press OK or the Back screen
button to save the adjustments. Set Date:
.Press the up or down arrows to
increase or decrease the Month,
Day, and Year settings.
.Press and hold to quickly
increase or decrease the date
settings.
.Press OK or the Back screen
button to save the adjustments.
See Clock (Radio with Touchscreen)
on page 5-7 orClock (Radio without
Touchscreen) on page 5-7.
Satellite Radio
Vehicles with a SiriusXM®satellite
radio tuner and a valid SiriusXM
satellite radio subscription can
receive SiriusXM programming.
SiriusXM Satellite Radio
Service
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and

Black plate (19,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
In Brief 1-19
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
SiriusXM service.
Refer to:
.www.siriusxm.com or call
1-866-635-2349 (U.S.).
.www.xmradio.ca or call
1-877-209-0079 (Canada).
See Satellite Radio (Radio without
Touchscreen) on page 7-15 or
Satellite Radio (Radio with
Touchscreen) on page 7-18.
Portable Audio Devices
The vehicle has a 3.5 mm (1/8 in)
auxiliary input jack on the faceplate
and a USB port in the instrument
panel storage area. External
devices such as iPods, laptop
computers, MP3 players, CD
changers, USB storage devices,
etc. can be connected to the
auxiliary port using a 3.5 mm (1/8 in)
input jack or the USB port
depending on the audio system. If equipped, there are two USB
ports on the rear of the center
console that can be used for
charging only. They can charge
devices that draw 2.1 amps or less.
See the device’
s owner manual for
the specification.
See Auxiliary Devices on page 7-34.
Bluetooth®
The Bluetooth®system allows users
with a Bluetooth-enabled mobile
phone to make and receive
hands-free calls using the vehicle
audio system and controls.
The Bluetooth-enabled mobile
phone must be paired with the
in-vehicle Bluetooth system before it
can be used in the vehicle. Not all
phones will support all functions.
See Bluetooth on page 7-37.
Steering Wheel Controls
worc/x:Press to change
favorite radio stations, select tracks
on a CD, or navigate tracks or
folders on an iPod or USB device.
b/g: Press and hold to silence
the vehicle speakers only. Press
again to turn the sound on. Press to
interact with OnStar
®(if equipped)
or Bluetooth systems.

Black plate (25,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
In Brief 1-25
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
New Chevrolet owners are
automatically enrolled in the
Roadside Assistance Program.
SeeRoadside Assistance Program
on page 13-5.
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14-1.

Black plate (2,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
2-2 Keys, Doors, and Windows
The key is used for the ignition and
all door locks.
The key has a bar-coded key tag
that the dealer or qualified locksmith
can use to make new keys. Store
this information in a safe place, not
in the vehicle.
If it becomes difficult to turn the key,
inspect the key blade for debris.
See your dealer if a replacement
key or additional key is needed.
If locked out of the vehicle, call
Roadside Assistance. SeeRoadside
Assistance Program on page 13-5. If equipped, with an active OnStar
subscription, an OnStar Advisor
may remotely unlock the vehicle.
See
“OnStar,” if equipped.
Remote Keyless Entry
(RKE) System
SeeRadio Frequency Statement on
page 13-15.
If there is a decrease in the RKE
operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Remote Keyless Entry (RKE)
transmitter functions work up to
60 m (195 ft) away from the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System on page 2-2.
With Remote Start and Power
Liftgate Shown, Without Similar
/(Remote Vehicle Start): For
vehicles with this feature, see
Remote Vehicle Start on page 2-4.

Black plate (10,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
2-10 Keys, Doors, and Windows
.PressO.
.Press the touch pad on the
outside liftgate handle.
Pressing the buttons or touch pad a
second time while the liftgate is
moving reverses the direction.
Power Liftgate Touch Pad
The liftgate can also be closed by
pressing
lnext to the liftgate
latch. Press
la second time
during the liftgate operation to
reverse the operation.
The power liftgate may be
temporarily disabled under extreme
temperatures or under low battery
conditions. If this occurs, the liftgate
can be operated manually.
If the vehicle is shifted out of
P (Park) while the liftgate power
function is in progress, it will continue to completion. If the
vehicle is shifted out of P (Park) and
accelerated before the power liftgate
latch closes, the liftgate may
reverse to the open position. Cargo
could fall out of the vehicle. Always
make sure the power liftgate is
closed and latched before
driving away.
If the power liftgate is used and the
liftgate support struts have lost
pressure, the taillamps will flash and
a chime will sound. The liftgate will
stay open temporarily, and then
slowly close. See a dealer for
service before using the liftgate if
this occurs.
Obstacle Detection Features
If an obstacle is encountered during
the power open or close cycle, a
warning chime will sound and the
liftgate will automatically reverse
direction to the full closed or open
position. After removing the obstacle
the liftgate will resume normal
operation.

Black plate (13,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
Keys, Doors, and Windows 2-13
Testing the Alarm
To test the alarm:
1. From inside the vehicle, lowerthe driver side window, and open
the driver door.
2. Press
Q.
3. Get out of the vehicle, close the door, and wait for the security
light to go out.
4. Reach in through the window, unlock the door with the manual
door lock, and open the door.
This should set off the alarm.
If the alarm does not sound when it
should, but the headlamps flash,
check to see if the horn works. The
horn fuse may be blown. To replace
the fuse, see Fuses and Circuit
Breakers on page 10-29.
If the alarm does not sound or the
headlamps do not flash, see your
dealer for service.
Immobilizer
See Radio Frequency Statement on
page 13-15.
Immobilizer Operation
This vehicle has PASS-Key®III+
(Personalized Automotive Security
System) theft-deterrent system.
PASS-Key III+ is a passive
theft-deterrent system.
The system is automatically armed
when the key is removed from the
ignition.
The system is automatically
disarmed when the key is turned to
ON/RUN, ACC/ACCESSORY,
or START from the LOCK/OFF
position.
You do not have to manually arm or
disarm the system.
The security light comes on if there
is a problem with arming or
disarming the theft-deterrent
system. When the PASS-Key III+ system
senses an incorrect key, the vehicle
does not start. Anyone using a
trial-and-error method to start the
vehicle will be discouraged because
of the high number of electrical key
codes.
If the engine does not start and the
security light on the instrument
panel comes on when trying to start
the vehicle, there may be a problem
with the theft-deterrent system. Turn
the ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key and check
the fuses. See
Fuses and Circuit
Breakers on page 10-29 for
additional information. If the engine
still does not start with the other key,
the vehicle needs service. If the
vehicle does start, the first key may
be faulty. See your dealer who can
service the PASS-Key III+ to have a
new key made. In an emergency,
contact Roadside Assistance. See
Roadside Assistance Program on
page 13-5.

Black plate (14,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
2-14 Keys, Doors, and Windows
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to 10 keys may be programmed
to the vehicle. The following
procedure is for programming
additional keys only. If all currently
programmed keys are lost or do not
operate, you must see your dealer
or a locksmith who can service
PASS-Key III+ to have keys made
and programmed to the system.
See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank that is cut exactly as
the ignition key that operates the
system.
To program the new additional key:
1. Verify that the new key has a
1
stamped on it.
2. Insert the already programmed key in the ignition and start the
engine. If the engine does not
start, see your dealer for service. 3. After the engine has started, turn
the key to LOCK/OFF, and
remove the key.
4. Insert the key to be programmed and turn it to the ON/RUN
position within five seconds of
the original key being turned to
the LOCK/OFF position.
The security light turns off once
the key has been programmed.
5. Repeat Steps 1–4 if additional keys are to be programmed.
If the PASS-Key III+ key is lost or
damaged, see your dealer or a
locksmith to have a new key made.
The SERVICE THEFT
DETERRENT SYSTEM message
displays on the Driver Information
Center (DIC) when there is a
problem with the theft-deterrent
system. See Security Messages on
page 5-39 for additional information.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.
Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.