infotainment CHEVROLET TRAVERSE 2017 1.G Owner's Manual

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9955676) - 2017 - crc - 4/4/16
178 Infotainment System
The radio only seeks and scans
stations with a strong signal that are
in the selected band.
Finding a Category (CAT)
Station
CAT (Category) :Press to find
SiriusXM stations when the radio is
in the SXM mode. To find SiriusXM
channels within a desired category:
1. Press BAND until the SiriusXM frequency displays.
2. Press CAT to display the category tabs.
3. Continue pressing CAT until the desired category name
displays.
.Radios with CD can also
navigate the category list by
pressing
sREV or
\FWD.
4. Press either of the two buttons below the desired category tab
to immediately tune to the first
SiriusXM station associated
with that category. 5. To go to the next or previous
SiriusXM station within the
selected category, do one of
the following:
.Turn
f.
. Press the buttons below the
right or left arrows on the
display.
. Press either SEEK arrow.
6. To exit the category search mode, press the FAV button or
BAND button to display the
favorites again.
Undesired SiriusXM categories can
be removed through the setup
menu. To remove an undesired
category, perform the following: 1. Press MENU to display the radio setup menu.
2. Press the softkey below the SXM CAT tab.
3. Turn
fto display the category
to be removed. 4. Press the softkey under the
Remove tab until the category
name along with the word
Removed displays.
5. Repeat the steps to remove more categories.
Removed categories can be
restored by pressing the softkey
under the Add tab when a removed
category is displayed or by pressing
the softkey under the Restore
All tab.
Categories cannot be removed or
added while the vehicle is moving
faster than 8 km/h (5 mph).
Storing a Radio Station as a
Favorite
Drivers are encouraged to set up
their radio station favorites while the
vehicle is in P (Park). Tune to
favorite stations using the presets,
favorites button, and steering wheel
controls. See Steering Wheel
Controls (Radio with Touchscreen)
0 110 orSteering Wheel Controls
(Radio without Touchscreen) 0109.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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FAV (Favorites) :A maximum of
36 stations can be programmed as
favorites using the six softkeys
below the radio station frequency
tabs and by using the radio favorites
page button (FAV button). Press to
go through up to six pages of
favorites, each having six favorite
stations available per page. Each
page of favorites can contain any
combination of AM, FM, or SiriusXM
stations.
The balance/fade and tone settings
that were previously adjusted are
stored with the favorite stations.
To store a station as a favorite:
1. Tune to the desired radio station.
2. Press FAV to display the page to store the station.
3. Press and hold one of the six softkeys until a beep
sounds. When that softkey is
pressed and released, the
station that was set returns.
4. Repeat the steps for each radio station to be stored as a
favorite. To set up the number of favorites
pages:
1. Press MENU to display the radio setup menu.
2. Press the softkey below the FAV 1-6 tab.
3. Select the desired number of favorites pages by pressing the
softkey below the displayed
page numbers.
4. Press FAV, or let the menu time out, to return to the original
main radio screen showing the
radio station frequency tabs
and to begin the process of
programming favorites for the
chosen number of favorites
pages.
SiriusXM Radio Messages
XL : These channels, or any others,
can be blocked at a customer's
request, by calling 1-866-635-2349
(U.S) and 1-877-209-0079
(Canada). SXM Updating :
The encryption
code in the receiver is being
updated, and no action is required.
This process should take no longer
than 30 seconds.
No SXM Signal : The system is
functioning correctly, but the vehicle
is in a location that is blocking the
SiriusXM signal. When the vehicle is
moved into an open area, the signal
should return.
Loading SXM : The audio system is
acquiring and processing audio and
text data. No action is needed. This
message should disappear shortly.
Channel Off Air : This channel is
not currently in service. Tune in to
another channel.
Channel Unauth : This channel is
blocked or cannot be received with
your SiriusXM subscription package.
Channel Unavail : This previously
assigned channel is no longer
assigned. Tune to another station.
If this station was one of the
presets, choose another station for
that preset button.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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180 Infotainment System
No Artist Info :No artist
information is available at this time
on this channel. The system is
working properly.
No Title Info : No song title
information is available at this time
on this channel. The system is
working properly.
No CAT Info : No category
information is available at this time
on this channel. The system is
working properly.
No Information : No text or
informational messages are
available at this time on this
channel. The system is working
properly.
No Subscription Please Renew :
SiriusXM subscription needs to be
reactivated. Contact SiriusXM at
www.siriusxm.com or
1-866-635-2349 (U.S) and
www.xmradio.ca or call
1-877-209-0079 (Canada).
CAT Not Found : There are no
channels available for the selected
category. The system is working
properly. SXM Theftlocked :
The SXM
receiver in the vehicle could have
previously been in another vehicle.
For security purposes, SXM
receivers cannot be swapped
between vehicles. If this message is
received after having the vehicle
serviced, check with your dealer.
SXM Radio ID : If tuned to
channel 0, this message alternates
with the SXM Radio eight-digit radio
ID label. This label is needed to
activate the service.
Unknown : If this message is
received when tuned to channel 0,
there could be a receiver fault.
Consult with your dealer.
Check SXM Receivr : If this
message does not clear within a
short period of time, the receiver
could have a fault. Consult with your
dealer.
SXM Not Available : If this
message does not clear within a
short period of time, the receiver
could have a fault. Consult with your
dealer.Satellite Radio (Radio
with Touchscreen)
SiriusXM®Satellite Radio
Service
If equipped, vehicles with a valid
SiriusXM®satellite radio
subscription can receive SiriusXM
programming.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A service fee is required to receive
the SiriusXM service. If SiriusXM
Service needs to be reactivated, the
radio will display “No Subscription
Please Renew” on channel SXM1.
For more information, see
www.siriusxm.com or call
1-888-601-6296 (U.S.) and
www.siriusxm.ca or call
1-877-438-9677 (Canada).
When SiriusXM is active, the station
name, number, category name,
song title, and artist display on the
screen. SiriusXM may update the
background picture at any time.

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SiriusXM Categories
SiriusXM stations are organized in
categories.
Adding or Removing SiriusXM
Categories
Using the home page:1. Press the Settings screen button on the Home Page.
2. Select SXM Categories.
3. Select or deselect a category. A checkmark will indicate that
the category is selected.
Press “Show All SXM Categories” to
restore all SiriusXM categories.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur
when things like storms and power lines interfere with radio reception.
When this happens, try reducing the
treble on the radio.
SiriusXM Satellite Radio
Service
If equipped, SiriusXM Satellite
Radio Service provides digital radio
reception. Tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the SiriusXM signal for a period
of time.
Cell Phone Usage
Cell phone usage, such as making
or receiving phone calls, charging,
or just having the phone on may
cause static interference in the
radio. Unplug the phone or turn it off
if this happens.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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182 Infotainment System
Multi-Band Antenna
The multi-band antenna is located
on the roof of the vehicle. This type
of antenna is used with the AM/FM
radio, as well as OnStar and the
SiriusXM Satellite Radio Service
System, if the vehicle has these
features. Keep this antenna clear of
snow and ice build up for clear radio
reception. If the vehicle has a
sunroof, the performance of the
radio system may be affected if the
sunroof is open. Loading items onto
the roof of the vehicle can interfere
with the performance of the radio
system and, if the vehicle has this
feature, OnStar. Make sure the
multi-band antenna is not
obstructed.
Audio Players
CD Player (Radio without
Touchscreen)
Playing a CD
Insert a CD partway into the slot,
label side up. The player pulls it in
and the CD should begin playing.
ZEJECT :Press and release to
eject the disc that is currently
playing. A beep sounds and
Ejecting Disc displays. Once the
disc is ejected, Remove Disc
displays. The disc can be removed.
If the disc is not removed, after
several seconds, the disc
automatically pulls back into the
player.
f(Tune) : Turn to select tracks on
the CD that is currently playing.
©SEEK or¨SEEK : Press©SEEK to go to the start of the
current track, if more than
10 seconds on the track have
played, otherwise goes to the
previous track. Press
¨SEEK to go
to the next track. If either arrow is held, or pressed
multiple times, the player continues
moving backward or forward
through the tracks on the CD.
sREV (Fast Reverse) :
Press
and hold to reverse playback quickly
within a track. Sound will be heard
at a reduced volume. Release to
resume playing the track. The
elapsed time of the track displays.
\FWD (Fast Forward) : Press
and hold to advance playback
quickly within a track. Sound will be
heard at a reduced volume. Release
to resume playing the track. The
elapsed time of the track displays.
RDM (Random) : CD tracks can be
listened to in random, rather than
sequential order with the random
setting. To use random, press the
softkey under the RDM label until
Random Current Disc displays.
Press the softkey again to turn off
random play.
BAND : Press to listen to the radio
when a CD is playing. The CD
remains inside the radio for future
listening.

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CD/AUX (CD/Auxiliary) :Press to
select between CD, Auxiliary,
or USB.
. When a CD is in the player, the
CD icon and a message
showing the disc and/or track
number display.
. If an auxiliary input device is not
connected or a CD is not
installed an error message will
display.
Care of CDs
If playing a CD-R, the sound quality
can be reduced due to CD-R or
CD-RW quality, the method of
recording, the quality of the music
that has been recorded, and the
way the CD-R or CD-RW has been
handled. Handle them carefully.
Store CD-R(s) or CD-RW(s) in their
original cases or other protective
cases and away from direct sunlight
and dust. The CD player scans the
bottom surface of the disc. If the
surface of a CD is damaged, such
as cracked, broken, or scratched,
the CD does not play properly or not
at all. Do not touch the bottom side
of a CD while handling it; this could damage the surface. Pick up CDs
by grasping the outer edges or the
edge of the hole and the outer edge.
If the surface of a CD is soiled, take
a soft, lint-free cloth or dampen a
clean, soft cloth in a mild, neutral
detergent solution mixed with water,
and clean it. Make sure the wiping
process starts from the center to
the edge.
Care of the CD Player
Do not add any label to a CD; it
could get caught in the CD player.
If a CD is recorded on a personal
computer and a description label is
needed, try labeling the top of the
recorded CD with a marking pen.
The use of CD lens cleaners for
CDs is not advised.
Caution
If a label is added to a CD, more
than one CD is inserted into the
slot at a time, or an attempt is
made to play scratched or
damaged CDs, the CD player
(Continued)
Caution (Continued)
could be damaged. While using
the CD player, use only CDs in
good condition without any label,
load one CD at a time, and keep
the CD player and the loading slot
free of foreign materials, liquids,
and debris.
If an error displays, see “CD
Messages” later in this section.
Playing an MP3/WMA CD-R or
CD-RW Disc
The radio has the capability of
playing an MP3/WMA CD-R or
CD-RW disc. For more information
on how to play an MP3/WMA CD-R
or CD-RW disc, see MP3 (Radio
with Touchscreen) 0191 orMP3
(Radio without Touchscreen) 0186.
CD Messages
Check Disc : Radios with a single
CD player display Check Disc and/
or eject the CD if an error occurs.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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184 Infotainment System
Disc Error :The disc was inserted
upside down.
Disk Read Error : A disc was
inserted with an invalid or unknown
format.
Player Error : There are disc LOAD
or disc EJECT problems.
. It is very hot. When the
temperature returns to normal,
the CD should play.
. The road is very rough. When
the road becomes smoother, the
CD should play.
. The CD is dirty, scratched, wet,
or upside down.
. The air is very humid. If so, wait
about an hour and try again.
. There was a problem while
burning the CD.
. The label is caught in the CD
player.
If the CD is not playing correctly for
any other reason, try a known
good CD. If any error occurs repeatedly or if
an error cannot be corrected,
contact your dealer. If the radio
displays an error message, write it
down and provide it to your dealer
when reporting the problem.
CD Player (Radio with
Touchscreen)
The player can be used for CD and
MP3 audio.
With the vehicle on, insert a disc
into the slot, label side up. The
player pulls it in and begins playing.
The system is capable of playing:
.
Most audio CDs
. CD-R
. CD-RW
. MP3 or unprotected WMA
formats
When playing any compatible
recordable disc, the sound quality
can be reduced due to disc quality,
the method of recording, the quality
of the music that has been
recorded, or the way the disc has
been handled. There can be increased skipping,
difficulty in recording tracks,
difficulty in finding tracks, and/or
difficulty in loading and ejecting.
If these problems occur, check the
disc for damage or try a known
good disc.
To avoid damage to the CD player:
.
Do not use scratched or
damaged discs.
. Do not apply labels to discs. The
labels could get caught in the
player.
. Insert only one disc at a time.
. Keep the loading slot free of
foreign materials, liquids, and
debris.
. Use a marking pen to label the
top of the disc.
Loading and Ejecting Discs
To load a disc:
1. Turn the radio on.
2. Insert a disc into the slot, label side up. The player pulls it in
the rest of the way. If the disc

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is damaged or improperly
loaded, there is an error and
the disc ejects.
The disc automatically plays once
loaded.
Press
Zto eject a disc from the
CD player. If the disc is not removed
within a short period of time, it is
automatically pulled back into the
player.
Playing an Audio CD
Make sure a disc is inserted in the
player.
1. Press the Disc screen button on the Home Page or from the
SRCE/Source banner.
2. Press the Menu screen button on the CD Audio screen to
display a list of Tracks/Songs.
3. Press the desired track/song.
On the Disc main page a track
number displays at the beginning of
each track. Song, Artist, Elapsed
Time, and Album information
displays when available. Use the following controls to play
the disc:
©SEEK:
. Press to seek to the beginning of
the current or previous track.
If the track has been playing for
less than eight seconds, it seeks
to the previous track. If longer
than eight seconds, the current
track starts from the beginning.
. Press and hold to fast reverse
through a track. Release the
button to return to playing
speed. Elapsed time displays.
SEEK
¨:
. Press to seek to the next track.
. Press and hold to fast forward
through a track. Release the
button to return to playing
speed. Elapsed time displays.
PUSH/SEL (Select) : Turn to the
right or left to select the next or
previous track.
Error Messages
If Disc Error displays and/or the disc
comes out, it could be for one of the
following reasons:
. The disc has an invalid or
unknown format.
. The disc is very hot. Try the disc
again when the temperature
returns to normal.
. The road is very rough. Try the
disc again when the road is
smoother.
. The disc is dirty, scratched, wet,
or upside down.
. The air is very humid. Try the
disc again later.
. There was a problem while
burning the disc.
. The label is caught in the player.
If the CD is not playing correctly, for
any other reason, try a known
good CD.
If any error continues, contact your
dealer.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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186 Infotainment System
MP3 (Radio without
Touchscreen)
Format
Radios that have the capability of
playing MP3s can play .mp3 or .wma
files that were recorded onto a
CD-R or CD-RW disc. The files can
be recorded with the following fixed
bit rates: 32 kbps, 40 kbps, 56 kbps,
64 kbps, 80 kbps, 96 kbps,
112 kbps, 128 kbps, 160 kbps,
192 kbps, 224 kbps, 256 kbps, and
320 kbps or a variable bit rate.
Radios that have a USB port can
play .mp3 and .wma files stored on a
USB storage device as well as AAC
files that are stored on an iPod.
Compressed Audio or Mixed Mode
Discs
The radio can play discs that
contain both uncompressed CD
audio and MP3/WMA files. If both
formats are on the disc, the radio
plays both file formats in the order in
which they were recorded to
the disc.CD-R or CD-RW Supported File
and Folder Structure
The radio supports:
.
Up to 50 folders.
. Up to eight folders in depth.
. Up to 15 playlists.
. Up to 512 files and folders.
. Playlists with an .m3u or .wpl
extension.
. Files with an .mp3, .wma, or .cda
file extension.
USB Supported File and Folder
Structure
The radio supports:
. Up to 700 folders.
. Up to eight folders in depth.
. Up to 65,535 files.
. Folder and file names up to
64 bytes.
. Files with an .mp3 or .wma file
extension.
. AAC files stored on an iPod.
. FAT16 .
FAT32
Root Directory
The root directory of the disc is
treated as a folder. If the root
directory has compressed audio
files, the directory displays on the
radio as the CD label.
If a disc contains both
uncompressed CD audio and MP3/
WMA files, a folder under the root
directory called CD accesses all of
the CD audio tracks on the disc.
Empty Folder
Folders that do not contain files are
skipped, and the player advances to
the next folder that contains files.
Order of Play
Compressed audio files are
accessed in the following order:
. Playlists (Px).
. Files stored in the root directory.
. Files stored in folders in the root
directory.

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Tracks are played in the following
order:
.Play begins from the first track in
the first playlist and continues
sequentially through all tracks in
each playlist. When the last
track of the last playlist has
played, play continues from the
first track of the first playlist.
. Play begins from the first track in
the first folder and continues
sequentially through all tracks in
each folder. When the last track
of the last folder has played,
play continues from the first
track of the first folder.
When play enters a new folder, the
display does not automatically show
the new folder name unless the
folder mode has been chosen as
the default display. The new track
name displays.
File System and Naming
The song name that displays is the
song name contained in the ID3 tag.
If the song name is not present in the ID3 tag, the radio displays the
file name without the extension
(such as .mp3) as the track name.
Track names longer than 32
characters or four pages are
shortened. Parts of words on the
last page of text and the extension
of the filename do not display.
Preprogrammed Playlists
Preprogrammed playlists that were
created using WinAmp
®,
MusicMatch®, or RealPlayer®
software can be accessed; however,
they cannot be edited using the
radio. These playlists are treated as
special folders containing
compressed audio song files.
Playlists that have a .m3u or .pls file
extension and are stored on a USB
device may be supported by the
radio with a USB port.
Playing a CD-R or CD-RW MP3
f(Tune) : Turn to select MP3/WMA
files.
©SEEK : Press to go to the start of
the current track, if more than
10 seconds on the track have played, otherwise goes to the
previous track. Press and hold or
press multiple times to continue
moving backward through tracks.
¨SEEK :
Press to go to the next
track. Press and hold or press
multiple times to continue moving
forward through tracks.
sREV (Reverse) : Press and hold
to reverse playback quickly. Sound
is heard at a reduced volume and
the elapsed time of the file displays.
Release
sREV to resume playing.
\FWD (Fast Forward) : Press
and hold to advance playback
quickly. Sound is heard at a reduced
volume and the elapsed time of the
file displays. Release
\FWD to
resume playing. The elapsed time of
the file displays.
S c(Previous Folder) : Press
the softkey below
S cto go to the
first track in the previous folder.
cT (Next Folder) : Press the
softkey below
cT to go to the first
track in the next folder.