service CHEVROLET TRAVERSE 2017 1.G Service Manual

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9955676) - 2017 - crc - 4/4/16
182 Infotainment System
Multi-Band Antenna
The multi-band antenna is located
on the roof of the vehicle. This type
of antenna is used with the AM/FM
radio, as well as OnStar and the
SiriusXM Satellite Radio Service
System, if the vehicle has these
features. Keep this antenna clear of
snow and ice build up for clear radio
reception. If the vehicle has a
sunroof, the performance of the
radio system may be affected if the
sunroof is open. Loading items onto
the roof of the vehicle can interfere
with the performance of the radio
system and, if the vehicle has this
feature, OnStar. Make sure the
multi-band antenna is not
obstructed.
Audio Players
CD Player (Radio without
Touchscreen)
Playing a CD
Insert a CD partway into the slot,
label side up. The player pulls it in
and the CD should begin playing.
ZEJECT :Press and release to
eject the disc that is currently
playing. A beep sounds and
Ejecting Disc displays. Once the
disc is ejected, Remove Disc
displays. The disc can be removed.
If the disc is not removed, after
several seconds, the disc
automatically pulls back into the
player.
f(Tune) : Turn to select tracks on
the CD that is currently playing.
©SEEK or¨SEEK : Press©SEEK to go to the start of the
current track, if more than
10 seconds on the track have
played, otherwise goes to the
previous track. Press
¨SEEK to go
to the next track. If either arrow is held, or pressed
multiple times, the player continues
moving backward or forward
through the tracks on the CD.
sREV (Fast Reverse) :
Press
and hold to reverse playback quickly
within a track. Sound will be heard
at a reduced volume. Release to
resume playing the track. The
elapsed time of the track displays.
\FWD (Fast Forward) : Press
and hold to advance playback
quickly within a track. Sound will be
heard at a reduced volume. Release
to resume playing the track. The
elapsed time of the track displays.
RDM (Random) : CD tracks can be
listened to in random, rather than
sequential order with the random
setting. To use random, press the
softkey under the RDM label until
Random Current Disc displays.
Press the softkey again to turn off
random play.
BAND : Press to listen to the radio
when a CD is playing. The CD
remains inside the radio for future
listening.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9955676) - 2017 - crc - 4/4/16
194 Infotainment System
OnStar System
OnStar®with 4G LTE
If equipped with OnStar 4G LTE, up
to seven devices, such as
smartphones, tablets, and laptops,
can be connected to high-speed
Internet through the vehicle’s built-in
Wi-Fi hotspot.Call 1-888-4-ONSTAR
(1-888-466-7827) to connect to an
OnStar Advisor for assistance. See
www.onstar.com for a detailed
instruction guide, vehicle availability,
details, and system limitations.
Services and apps vary by make,
model, year, carrier, availability, and
conditions. 4G LTE service is
available in select markets. 4G LTE
performance is based on industry
averages and vehicle systems
design. Some services require a
data plan.
Rear Seat
Infotainment
Rear Seat Audio (RSA)
System
If equipped with RSA, rear seat
passengers can listen to and control
any of the music sources: radio,
CDs, DVDs, or other auxiliary
sources. The rear seat passengers
can only control the music sources
the front seat passengers are not
listening to (except on some radios
where dual control is allowed). For
example, rear seat passengers can
control a CD and listen to it through
the headphones, while the driver
listens to the radio through the front
speakers. The rear seat passengers
have control of the volume for each
set of headphones.
To turn the RSA off from the front,
press and hold the radio power
button for more than two seconds.
Press the power button on the RSA
to turn it back on.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9955676) - 2017 - crc - 4/4/16
Infotainment System 201
.Pressb/gto answer the call.
. Press
c/xto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Press
b/gto answer an
incoming call when another call
is active. The original call is
placed on hold.
. Press
b/gagain to return to
the original call.
. To ignore the incoming call, no
action is required.
. Press
c/xto disconnect the
current call and switch to the call
on hold.
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b/g.
2. Say “Three-way call.” 3. Use the dial or call command
to dial the number of the third
party to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Pressc/xto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
. To mute a call, press
b/g, and
then say “Mute call.”
. To cancel mute, press
b/g,
and then say “Un-mute call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.
Transferring Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b/g.
2. Say “Transfer Call.”
Transferring Audio to the
Bluetooth System from a Cell
Phone
During a call with the audio on the
cell phone, press
b/g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9955676) - 2017 - crc - 4/1/16
Driving and Operating 221
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
. Pass with caution.
. Keep windshield wiping
equipment in good shape.
. Keep the windshield washer fluid
reservoir filled.
. Have good tires with proper
tread depth. See Tires0297.
. Turn off cruise control.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips include:
.
Keep the vehicle serviced and in
good shape.
. Check all fluid levels and brakes,
tires, cooling system, and
transmission. .
Shift to a lower gear when going
down steep or long hills.
{Warning
Using the brakes to slow the
vehicle on a long downhill slope
can cause brake overheating, can
reduce brake performance, and
could result in a loss of braking.
Shift the transmission to a lower
gear to let the engine assist the
brakes on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
loss of steering. Always have the
engine running and the vehicle
in gear.
. Drive at speeds that keep the
vehicle in its own lane. Do not
swing wide or cross the
center line. .
Be alert on top of hills;
something could be in your lane
(e.g., stalled car, accident).
. Pay attention to special road
signs (e.g., falling rocks area,
winding roads, long grades,
passing or no-passing zones)
and take appropriate action.
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and
the road creates less traction or
grip, so drive carefully. Wet ice can
occur at about 0 °C (32 °F) when
freezing rain begins to fall. Avoid
driving on wet ice or in freezing rain
until roads can be treated.
For Slippery Road Driving:
.Accelerate gently. Accelerating
too quickly causes the wheels to
spin and makes the surface
under the tires slick.
. Turn on Traction Control. See
Traction Control/Electronic
Stability Control 0240.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9955676) - 2017 - crc - 4/1/16
228 Driving and Operating
In order to shift out of P (Park), the
ignition must be in ON/RUN or ACC/
ACCESSORY and the brake pedal
must be applied.
Caution
Using a tool to force the key to
turn in the ignition could cause
damage to the switch or break the
key. Use the correct key, make
sure it is all the way in, and turn it
only with your hand. If the key
cannot be turned by hand, see
your dealer.
((STOPPING THE ENGINE/
LOCK/OFF) : When the vehicle is
stopped, turn the ignition switch to
LOCK/OFF to turn the engine off.
Retained Accessory Power (RAP)
will remain active. See Retained
Accessory Power (RAP) 0231.
This position locks the ignition,
transmission, and the steering
wheel when the key Is removed
from the ignition. The key can be
removed in LOCK/OFF. The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from right to left while turning the
key to ACC/ACCESSORY. If this
does not work, then the vehicle
needs service.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to
a safe location.
3. Come to a complete stop, shift to P (Park), and turn the
ignition to LOCK/OFF. On vehicles with an automatic
transmission, the shift lever
must be in P (Park) to turn the
ignition switch to the LOCK/
OFF position.
4. Set the parking brake. See Parking Brake 0239.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
ACC (ACC/ACCESSORY) : This is
the position in which you can
operate the electrical accessories or
items plugged into the accessory
power outlets. This position unlocks
the ignition and steering wheel. Use
this position if the vehicle must be
pushed or towed.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 229
R(ON/RUN) :This position can be
used to operate the electrical
accessories and to display some
instrument panel warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running. The
transmission is also unlocked in this
position. If you leave the key in the
ACC/ACCESSORY or ON/RUN
position with the engine off, the
battery could be drained. You may
not be able to start the vehicle if the
battery is allowed to drain for an
extended period of time.
/(START) : This is the position
that starts the engine. When the
engine starts, release the key. The
ignition switch will return to ON/RUN
for driving.
Key Lock Release
The vehicle has an electronic key
lock release system. This system is
to prevent ignition key removal
unless the shift lever is in P (Park).
The key lock release will not work if
the battery is charged less than
9-volts, or uncharged. Try charging
or jump starting the battery. See
Jump Starting - North
America 0326
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
See Add-On Electrical
Equipment 0264.
Caution
If the steering wheel is turned
until it reaches the end of its
travel, and is held in that position
while starting the vehicle, damage
may occur to the hydraulic power
steering system and there may be
loss of power steering assist.
Starting Procedure 1. With your foot off the accelerator pedal, turn the
ignition to START. When the
engine starts, let go of the key.
The idle speed will slow down
as the engine warms. Do not

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9955676) - 2017 - crc - 4/1/16
236 Driving and Operating
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
Caution
Shifting out of P (Park) or
N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle.D :
This position is for normal
driving. It provides the best fuel
economy. If you need more power
for passing, and you are:
. Going less than 56 km/h
(35 mph), push the accelerator
pedal about halfway down.
. Going about 56 km/h (35 mph) or
more, push the accelerator all
the way down.
Caution
If the vehicle does not shift gears,
the transmission could be
damaged. Have the vehicle
serviced right away.
If the vehicle is stopped on a hill,
with your foot off the brake pedal,
the vehicle may roll. This is normal
and is due to the torque converter
designed to improve fuel economy
and performance. Use the brake to
hold the vehicle on a hill. Do not use
the accelerator pedal.
L : This position gives you access
to gear ranges. This provides more
engine braking but lower fuel economy than D (Drive). You can
use it on very steep hills, or in deep
snow or mud. See
Manual
Mode 0236.
Manual Mode
Electronic Range Select
(ERS) Mode
ERS mode allows you to choose the
top-gear limit of the transmission
and the vehicle's speed while
driving downhill or towing a trailer.
The vehicle has an electronic shift
position indicator within the
instrument panel cluster. When
using the ERS mode a number will
display next to the L, indicating the
current gear that has been selected.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9955676) - 2017 - crc - 4/1/16
248 Driving and Operating
An obstacle is indicated by audible
beeps. The interval between the
beeps becomes shorter as the
vehicle gets closer to the obstacle.
When the distance is less than
30 cm (12 in) the beeping is
continuous for five seconds.
Turning the System On and Off
The system can be disabled through
the Driver Information Center (DIC).
See“Park Assist” underDriver
Information Center (DIC) (With DIC
Buttons) 0130 orDriver Information
Center (DIC) (Without DIC
Buttons) 0135.
Turn off RPA when towing a trailer.
RPA defaults to the on setting each
time the vehicle is started.
When the System Does Not
Seem to Work Properly
The following messages may be
displayed on the DIC:
SERVICE PARK ASSIST : If this
message occurs, take the vehicle to
your dealer to repair the system. PARK ASST BLOCKED SEE
OWNERS MANUAL :
This
message can occur under the
following conditions:
. The sensors are not clean. Keep
the vehicle's rear bumper free of
mud, dirt, snow, ice, and slush.
For cleaning instructions, see
Exterior Care 0333.
. The sensors are covered by
frost or ice. Frost or ice can form
around and behind the sensors
and may not always be seen;
this can occur after washing the
vehicle in cold weather. The
message may not clear until the
frost or ice has melted.
. A trailer was attached to the
vehicle, or an object was
hanging out of the liftgate during
the last drive cycle. Once the
object is removed, RPA will
return to normal operation.
. A tow bar is attached to the
vehicle.
. The bumper is damaged. Take
the vehicle to your dealer to
repair the system. .
Other conditions, such as
vibrations from a jackhammer or
the compression of air brakes on
a very large truck, are affecting
system performance.
Forward Collision Alert
(FCA) System
If equipped, the FCA system may
help to avoid or reduce the harm
caused by front-end crashes. When
approaching a vehicle ahead too
quickly, FCA provides a red flashing
alert on the windshield and rapidly
beeps. FCA also lights an amber
visual alert if following another
vehicle much too closely.
FCA detects vehicles within a
distance of approximately 60 m
(197 ft) and operates at speeds
above 40 km/h (25 mph).
{Warning
FCA is a warning system and
does not apply the brakes. When
approaching a slower-moving or
(Continued)

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9955676) - 2017 - crc - 4/1/16
250 Driving and Operating
The vehicle ahead indicator will
display amber if following a detected
vehicle ahead much too closely.
Selecting the Alert Timing
The Collision Alert button is on the
center stack. Press
[to set the
alert timing to far, medium, near,
or off. The first button press shows
the current control setting on the
DIC. Additional button presses will
change this setting. The chosen
setting will remain until it is changed
and will affect both the Collision
Alert and the Tailgating Alert
features. The timing of both alerts
will vary based on vehicle speed.
The faster the vehicle speed, the
farther away the alert will occur.
Consider traffic and weather
conditions when selecting the alert
timing. The range of selectable alert
timings may not be appropriate for
all drivers and driving conditions.
Unnecessary Alerts
FCA may provide unnecessary
alerts to turning vehicles, vehicles in
other lanes, objects that are not vehicles, or shadows. These alerts
are normal operation and the
vehicle does not need service.
Cleaning the System
If the FCA system does not seem to
operate properly, cleaning the
outside of the windshield area in
front of the camera sensor may
correct the issue.
Side Blind Zone
Alert (SBZA)
If equipped, the Side Blind Zone
Alert system is a lane-changing aid
that assists drivers with avoiding
crashes that occur with moving
vehicles in the side blind zone (or
spot) areas. The SBZA warning
display will light up in the
corresponding outside side mirror
and will flash if the turn signal is on.
{Warning
SBZA does not alert the driver to
vehicles rapidly approaching
outside of the side blind zones,
(Continued)
Warning (Continued)
pedestrians, bicyclists,
or animals. It may not provide
alerts when changing lanes under
all driving conditions. Failure to
use proper care when changing
lanes may result in injury, death,
or vehicle damage. Before
making a lane change, always
check mirrors, glance over your
shoulder, and use the turn
signals.
SBZA Detection Zones

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9955676) - 2017 - crc - 4/1/16
Driving and Operating 251
The SBZA sensor covers a zone of
approximately one lane over from
both sides of the vehicle, or 3.5 m
(11 ft). The height of the zone is
approximately between 0.5 m (1.5 ft)
and 2 m (6 ft) off the ground. This
zone starts at approximately the
middle of the vehicle and goes back
5 m (16 ft).
How the System Works
The SBZA symbol lights up in the
side mirrors when the system
detects a moving vehicle in the next
lane over that is in the side blind
zone. This indicates it may be
unsafe to change lanes. Before
making a lane change, check the
SBZA display, check mirrors, glance
over your shoulder, and use the turn
signals.
Left Side MirrorDisplayRight Side Mirror Display When the vehicle is started, both
outside mirror SBZA displays will
briefly come on to indicate the
system is operating. When the
vehicle is in a forward gear, the left-
or right-side mirror display will light
up if a moving vehicle is detected in
that blind zone. If the turn signal is
activated in the same direction of a
detected vehicle, this display will
flash as an extra warning not to
change lanes.
SBZA can be disabled through the
Driver Information Center (DIC). See
Driver Information Center (DIC)
(With DIC Buttons)
0130 orDriver
Information Center (DIC) (Without
DIC Buttons) 0135. If SBZA is
disabled by the driver, the SBZA
mirror displays will not light up.
When the System Does Not
Seem to Work Properly
SBZA displays may not come on
when passing a vehicle quickly, for
a stopped vehicle, or when towing a
trailer. Keep in mind the SBZA
detection zones that extend back
from the side of the vehicle do not
move further back when a trailer is towed. Use extra caution while
changing lanes when towing a
trailer. SBZA may alert you to
objects attached to the vehicle, such
as a trailer, bicycle, or object
extending out to either side of the
vehicle. This is normal system
operation; the vehicle does not need
service.
SBZA may not always alert the
driver to vehicles in the side blind
zone, especially in wet conditions.
The system does not need to be
serviced. The system may light up
due to guardrails, signs, trees,
shrubs, and other non-moving
objects. This is normal system
operation; the vehicle does not need
service.
SBZA may not operate when the
SBZA sensors in the left or right
corners of the rear bumper are
covered with mud, dirt, snow, ice,
or slush, or in heavy rainstorms. For
cleaning instructions, see "Washing
the Vehicle" under
Exterior Care
0 333. If the DIC still displays the
system unavailable message after