CHEVROLET TRAVERSE 2019 Service Manual

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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40 Keys, Doors, and Windows
To replace the cap:1. Pull the door handle (1) to the open position and hold it open
until cap installation is
complete.
2. Insert the two tabs (6) at theback of the cap between the
seal (5) and the metal base (4).
3. Slide the cap forward andpress the forward edge to
install the cap in place.
4. Release the door handle.
5. Check that the cap is secure.
Free-Turning Locks
The door key lock cylinder turns
freely when either the wrong key is
used, or the correct key is not fully
inserted. The free-turning door lock
feature prevents the lock from being
forced open. To reset the lock, turn
it to the vertical position with the
correct key fully inserted. Remove
the key and insert it again. If this
does not reset the lock, turn the key
halfway around in the cylinder and
repeat the reset procedure.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 41
Power Door Locks
Q:Press to lock the doors.
K:Press to unlock the doors.
Delayed Locking
This feature delays the locking of
the doors until five seconds after all
doors are closed.
Delayed locking can only be turned
on when the Unlocked Door
Anti-Lockout feature has been
turned off. When
Qis pressed on the power
door lock switch while the door is
open, a chime will sound three
times indicating delayed locking is
active.
The doors will lock automatically
five seconds after all doors are
closed. If a door is reopened before
that time, the five-second timer will
reset when all doors are closed
again.
Press
Qon the door lock switch
again or press
Qon the RKE
transmitter to lock the doors
immediately.
This feature can also be
programmed. See Vehicle
Personalization 0155.
Automatic Door Locks
The vehicle is programmed so that
when the doors are closed, the
ignition is on, and the shift lever is
moved out of P (Park), the doors
will lock. If a vehicle door is unlocked and
then opened and closed, the doors
will lock either when your foot is
removed from the brake or the
vehicle speed becomes faster than
13 km/h (8 mph).
To unlock the doors:
.
Press
Kon a door.
. Shift the transmission into
P (Park).
Automatic door locking cannot be
disabled. Automatic door unlocking
can be programmed. See Vehicle
Personalization 0155.
Lockout Protection
If the vehicle is started or in ACC/
ACCESSORY and the power door
lock switch is pressed with the
driver door open, all the doors will
lock and only the driver door will
unlock.
If the vehicle is off and locking is
requested while a door is open,
when all doors are closed the
vehicle will check for RKE
transmitters inside. If an RKE

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
42 Keys, Doors, and Windows
transmitter is detected and the
number of RKE transmitters inside
has not reduced, the driver door will
unlock and the horn will chirp three
times.
Lockout Protection can be manually
overridden with the driver door open
by pressing and holding
Qon the
power door lock switch.
Unlocked Door Anti-Lockout
If Unlocked Door Anti-Lockout is
turned on and the vehicle is off, the
driver door is open, and locking is
requested, all the doors will lock and
the driver door will remain open.
Press the button again to lock the
driver door. The Unlocked Door
Anti-Lockout feature can be turned
on or off. See Vehicle
Personalization 0155.
Safety Locks
The rear door safety locks prevent
passengers from opening the rear
doors from inside the vehicle.
Manual Safety Locks
If equipped, the safety lock is on the
inside edge of the rear doors. To
use the safety lock:
1. Move the lever down to the lock position.
2. Close the door.
3. Do the same for the other rear door. To open a rear door when the safety
lock is on:
1. Unlock the door by activating the inside handle, by pressing
the power door lock switch,
or by using the Remote
Keyless Entry (RKE)
transmitter.
2. Open the door from the outside.
When the safety lock is enabled,
adults and older children will not be
able to open the rear door from the
inside. Cancel the safety locks to
enable the doors to open from the
inside.
To cancel the safety lock: 1. Unlock the door and open it from the outside.
2. Move the lever up to unlock. Do the same for the other door.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 43
Doors
Liftgate
{Warning
Exhaust gases can enter the
vehicle if it is driven with the
liftgate or trunk/hatch open,
or with any objects that pass
through the seal between the
body and the trunk/hatch or
liftgate. Engine exhaust contains
carbon monoxide (CO) which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle must be driven with
the liftgate or trunk/hatch open:. Close all of the windows.
. Fully open the air outlets on
or under the instrument
panel.
(Continued)
Warning (Continued)
.Adjust the climate control
system to a setting that
brings in only outside air
and set the fan speed to the
highest setting. See
“Climate Control Systems”
in the Index.
. If the vehicle is equipped
with a power liftgate, disable
the power liftgate function.
See Engine Exhaust 0232.
Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area
above and behind the liftgate is
clear before opening it.
Manual Liftgate
To unlock the liftgate, pressKon
the power door lock switch or press
Kon the Remote Keyless Entry (RKE) transmitter twice within
five seconds. See
Remote Keyless
Entry (RKE) System Operation 030.
To open the liftgate, press the touch
pad in the liftgate handle and lift up.
If equipped with Keyless Access,
the liftgate can be opened when
locked if the RKE transmitter is
within 1 m (3 ft) of the touch pad.
See Remote Keyless Entry (RKE)
System Operation 030.
Use the pull cup to lower and close
the liftgate. Do not press the touch
pad while closing the liftgate. This
will cause the liftgate to be
unlatched.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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44 Keys, Doors, and Windows
The liftgate has an electric latch.
If the battery is disconnected or has
low voltage, the liftgate will not
open. The liftgate will resume
operation when the battery is
reconnected and charged.
Always close the liftgate before
driving.
Power Liftgate Operation
{Warning
You or others could be injured if
caught in the path of the power
liftgate. Make sure there is no one
in the way of the liftgate as it is
opening and closing.
Caution
Driving with an open and
unsecured liftgate may result in
damage to the power liftgate
components.
If equipped with a power liftgate, the
power liftgate switch is on the driver
door. The vehicle must be in
P (Park).
The modes are:
.MAX: Opens to maximum
height.
. 3/4: Opens to a reduced height
that can be set from 3/4 to fully
open. Use to prevent the liftgate
from opening into overhead
obstructions such as a garage
door or roof-mounted cargo. The
liftgate can be manually opened
all the way.
. OFF: Opens manually only. To power open or close the liftgate,
select MAX or 3/4 mode.
.
Press
btwice quickly on the
RKE transmitter until the liftgate
moves.
. Press
8on the driver door.
The driver door must either be
unlocked or locked without the
security armed.
. Press the touch pad in the
liftgate handle after unlocking all
doors. A locked vehicle can be
opened if the RKE transmitter is
within 1 m (3 ft) of the touch pad.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 45
.Presslon the bottom of the
liftgate to close.
Press any liftgate button, the touch
pad, or
bon the RKE transmitter
while the liftgate is moving to
stop it. Pressing any liftgate
button or pressing
btwice quickly
on the RKE transmitter restarts the
operation in the reverse direction.
Pressing the touch pad on the
liftgate handle will restart the
motion, but only in the opening
direction
Caution
Manually forcing the liftgate to
open or close during a power
cycle can damage the vehicle.
Allow the power cycle to
complete.
The power liftgate may be
temporarily disabled under extreme
low temperatures, or after repeated
power cycling over a short period of
time. If this occurs, the liftgate can
still be operated manually. If the vehicle is shifted out of
P (Park) while the power function is
in progress, the liftgate will continue
to completion. If the vehicle is
accelerated before the liftgate has
completed moving, the liftgate may
stop or reverse direction. Check for
DIC messages and make sure the
liftgate is closed and latched before
driving.
Falling Liftgate Detection
If the power liftgate automatically
closes after a power opening cycle,
it indicates that the system is
reacting to excess weight on the
liftgate or a possible support strut
failure. A repetitive chime will sound
while the falling liftgate detection
feature is operating. Remove any
excess weight. If the liftgate
continues to automatically close
after opening, see your dealer for
service before using the power
liftgate.
Interfering with the power liftgate
motion or manually closing the
liftgate too quickly after power
opening may resemble a support
strut failure. This could also activatethe falling liftgate detection feature.
Allow the liftgate to complete its
operation and wait a few seconds
before manually closing the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
the liftgate will automatically reverse
direction and move a short distance
away from the obstacle. After
removing the obstruction, the power
liftgate operation can be used again.
If the liftgate encounters multiple
obstacles on the same power cycle,
the power function will deactivate.
After removing the obstructions,
manually close the liftgate which will
allow normal power operation
functions to resume.
If the vehicle is locked while the
liftgate is closing, and an obstacle is
encountered that prevents the
liftgate from completely closing, the
horn will sound as an alert that the
liftgate did not close.
Pinch sensors are on the side
edges of the liftgate. If an object is
caught between the liftgate and the

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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46 Keys, Doors, and Windows
vehicle and presses against a
sensor, the liftgate will reverse
direction and open fully. The liftgate
will remain open until it is activated
again or closed manually.
Setting the 3/4 Mode
To change the position the liftgate
stops at when opening:1. Select MAX or 3/4 mode and power open the liftgate.
2. Stop the liftgate movement at the desired height by pressing
any liftgate button. Manually
adjust the liftgate position if
needed.
3. Press and hold
lat the
bottom of the liftgate until the
turn signals flash and a beep
sounds. This indicates the
setting has been recorded. The liftgate cannot be set below a
minimum programmable height.
If there is no light flash or sound,
then the height adjustment may be
too low.
Manual Operation
Select OFF to manually operate the
liftgate. See
“Manual Liftgate” at the
beginning of this section.
Caution
Attempting to move the liftgate
too quickly and with excessive
force may result in damage to the
vehicle.
Operate the liftgate manually with a
smooth motion and moderate
speed. The system includes a
feature which limits the manual
closing speed to protect the
components.
Hands-Free Operation
If equipped, the liftgate may be
operated with a kicking motion
under the left side of the rear
bumper at the location of the
projected logo. The RKE transmitter
must be within 1 m (3 ft) of the rear
bumper to operate the power liftgate
hands-free.
The hands-free feature will not work
while the liftgate is moving. To stop
the liftgate while in motion use one
of the liftgate switches.
The hands-free feature can be
customized. See Vehicle
Personalization 0155. Choose from
the following:
On-Open and Close : The kicking
motion is activated to both open and
close the liftgate.
On-Open Only : The kicking motion
is activated to only open the liftgate.
Off : The feature is disabled.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 47
Kick Zone
To operate, move your foot in a
forward kicking motion under the left
side of the rear bumper at the
location of the projected logo, then
pull it back. The kick must come
within 14 cm (6 in) of the rear
bumper to activate.
Caution
Splashing water may cause the
liftgate to open. Keep the RKE
transmitter away from the rear
bumper detection area or turn the (Continued)
Caution (Continued)
liftgate mode to OFF when
cleaning or working near the rear
bumper to avoid accidental
opening.
. Do not sweep your foot side
to side.
. Do not keep your foot under the
bumper; the liftgate will not
activate.
. Do not touch the liftgate until it
has stopped moving.
This feature may be temporarily
disabled under some conditions.
If the liftgate does not respond to
the kick, open or close the liftgate
by another method or start the
vehicle. The feature will be
re-enabled.
When closing the liftgate using this
feature, there will be a short delay.
The taillamps will flash and a chime
will sound.
Step away from the liftgate before it
starts moving.
Projected Logo
If equipped with this feature, a
vehicle logo will be projected for
one minute onto the ground near
the rear bumper when an RKE
transmitter is detected within
approximately 2 m (6 ft). The
projected logo may not be visible
under brighter daytime conditions.
1. 1 m (3 ft) Hands-Free Operation Detection Zone
2. 2 m (6 ft) Projected Logo Detection Zone
The projected logo shows where the
kicking motion is to take place.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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48 Keys, Doors, and Windows
The projected logo will only be
available for this RKE transmitter
after it has been out of range for at
least 20 seconds.
If an RKE transmitter is again
detected within approximately 2 m
(6 ft) of the liftgate, or another
hands-free operation has been
detected, the one-minute timer will
be reset.
The projected logo will not work
under these conditions:
.The vehicle battery is low.
. The transmission is not in
P (Park).
. Hands Free Liftgate Control is
set to off in vehicle
personalization. See Vehicle
Personalization 0155. .
Power liftgate is turned off.
. The vehicle remains parked for
72 hours or more, with no RKE
transmitter use or Keyless
Access operation. To re-enable,
press any button on the RKE
transmitter or open and close a
vehicle door.
The projected logo will not work for
a single RKE transmitter when a
transmitter:
. Has been left within
approximately 5 m (15 ft) of the
liftgate for several minutes.
. Has been left inside the vehicle
and all vehicle doors are closed.
. Has approached the area
outside of the liftgate five times
within 10 minutes. Lens Cleaning
Clean the recessed lens with a soft,
dampened cloth.

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Keys, Doors, and Windows 49
Hands-Free Liftgate and Projected Logo Availability
ActionHands-Free Liftgate Projected Logo
RKE transmitter entering projected
logo detection zone Operative
On for one minute
RKE transmitter left inside projected
logo detection zone for minimum of
10 minutes Operative
Off until RKE transmitter button press
or a door is opened and closed
RKE transmitter brought in and out of
projected logo detection zone five
times or more within 10 minutes Operative
Off for one hour or until RKE
transmitter button press or a door is
opened and closed
Vehicle remains parked for more than
72 hours Operative
Off until RKE transmitter button press
or a door is opened and closed
Vehicle battery is low Non-operative Off
Transmission is not in P (Park) Non-operative Off
Power liftgate is turned off Non-operative Off
Hands-free liftgate is disabled in
vehicle personalization Non-operative
Off