emergency towing CHEVROLET TRAVERSE 2019 Owner's Manual

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
394 Customer Information
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
.
Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Customer Information 397
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
393.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
418 Index
Driver Assistance Systems . . . . . 256
Driver InformationCenter (DIC) . . . . . . . . . . . . . . . . . . 151
Driver Mode Control . . . . . . . . . . . . 242
Driving Assistance Systems . . . . . . . . . . 261
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 275
Defensive . . . . . . . . . . . . . . . . . . . . . 210
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 210
For Better Fuel Economy . . . . . . . 27
Hill and Mountain Roads . . . . . . 218
If the Vehicle is Stuck . . . . . . . . . 220
Loss of Control . . . . . . . . . . . . . . . 212
Off-Road . . . . . . . . . . . . . . . . . . . . . 212
Off-Road Recovery . . . . . . . . . . . .211
Vehicle Load Limits . . . . . . . . . . . 220
Wet Roads . . . . . . . . . . . . . . . . . . . 217
Winter . . . . . . . . . . . . . . . . . . . . . . . . 218
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 201
E
Electric Parking Brake . . . . . . . . . . 238
Electric Parking Brake Light . . . . 145
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 288 Electrical System
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 318
Fuses and Circuit Breakers . . . 317
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 321
Overload . . . . . . . . . . . . . . . . . . . . . 317
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 323
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 404
Engine Air Cleaner/Filter . . . . . . . . . . . . . 300
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 142
Compartment Overview . . . . . . . 293
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 139
Cooling System . . . . . . . . . . . . . . . 301
Drive Belt Routing . . . . . . . . . . . . 388
Exhaust . . . . . . . . . . . . . . . . . . . . . . 232
Heater . . . . . . . . . . . . . . . . . . . . . . . . 228
Oil Life System . . . . . . . . . . . . . . . 298
Oil Pressure Light . . . . . . . . . . . . 148
Overheating . . . . . . . . . . . . . . . . . . 305
Power Messages . . . . . . . . . . . . . 154
Running While Parked . . . . . . . . 233
Starting . . . . . . . . . . . . . . . . . . . . . . . 226 Entry Lighting . . . . . . . . . . . . . . . . . . . 174
Equipment, Towing . . . . . . . . . . . . . 283
Event Data Recorders . . . . . . . . . . 401
Exit Lighting . . . . . . . . . . . . . . . . . . . . 174
Extended Parking . . . . . . . . . . . . . . . 231
Extender, Seat Belt . . . . . . . . . . . . . . 83
Exterior Lamp Controls . . . . . . . . . 167
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 175
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter, Engine Air Cleaner . . . . . . . . . . . 300
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 169
Flashers, Hazard Warning . . . . . . 171
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 347 Changing . . . . . . . . . . . . . . . . . . . . . 348
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 370
Fluid Automatic Transmission . . . . . . 299
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 308
Washer . . . . . . . . . . . . . . . . . . . . . . . 306
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 172
Folding Mirrors . . . . . . . . . . . . . . . . . . 52
Forward Automatic Braking . . . . . 263