service CHEVROLET TRAVERSE 2019 Owner's Manual

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 29
Seats and Restraints . . . . . . . . . . . 60
Storage . . . . . . . . . . . . . . . . . . . . . . . 119
Instruments and Controls . . . . . . 124
Lighting . . . . . . . . . . . . . . . . . . . . . . . 167
Infotainment System . . . . . . . . . . 176
Climate Controls . . . . . . . . . . . . . . 201
Driving and Operating . . . . . . . . . 208
Vehicle Care . . . . . . . . . . . . . . . . . . 289
Service and Maintenance . . . . . 371
Technical Data . . . . . . . . . . . . . . . . 385
Customer Information . . . . . . . . . 389
Reporting Safety Defects . . . . . . 399
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 403
Connected Services . . . . . . . . . . . 411
Index . . . . . . . . . . . . . . . . . . . . 415

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and
TRAVERSE are trademarks and/or
service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Company” for
Chevrolet Motor Division wherever it
appears in this manual.
This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner ’s manual.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Litho in U.S.A.
Part No. 84149414 C Third Printing©2018 General Motors LLC. All Rights Reserved.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Introduction 3
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner ’s
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.” Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
u:
Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
_: Flame/Fire Prohibited
H:Flammable
[:Forward Collision Alert
R: Fuse Block Cover Lock
Location
+: Fuses
j:ISOFIX/LATCH System Child
Restraints

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
12 In Brief
To adjust the seat:
.Move the seat forward or
rearward by sliding the control
forward or rearward.
. Raise or lower the front part of
the seat cushion by moving the
front of the control up or down.
. Raise or lower the entire seat by
moving the rear of the control up
or down.
To adjust the seatback, see
Reclining Seatbacks 064.
To adjust the lumbar support, see
Lumbar Adjustment 064.
Memory Features
If equipped, memory seats allow two
drivers to save and recall their
unique seat positions for driving the
vehicle, and a shared exit position
for getting out of the vehicle. Other
feature positions may also be
saved, such as power mirrors and
power steering wheel, if equipped.
Memory positions are linked to RKE
transmitter 1 or 2 for automatic
memory recalls.
Before saving, adjust all available
memory feature positions. Turn the
ignition on and then press and
release SET; a beep will sound. Then immediately press and hold 1,
2, or
B(Exit) until two beeps
sound. To manually recall these
positions, press and hold 1, 2, or
B
until the saved position is reached.
When Auto Memory Recall is
enabled in vehicle personalization,
positions previously saved to
memory buttons 1 and 2 are
recalled when the ignition is
changed from off to on or ACC/
ACCESSORY.
When Easy Exit Options is enabled
in vehicle personalization, the
feature automatically recalls the
previously saved exit position when
exiting the vehicle.
Memory adjustments may not be
available upon delivery or after
service until steps in “Saving
Memory Positions” section are
performed. See Memory Seats066.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
20 In Brief
5:Press and release to access the
phone on the infotainment display,
answer an incoming call, or access
the device home screen.
See Overview 0178.
Satellite Radio
If equipped, vehicles with a
SiriusXM satellite radio tuner and a
valid SiriusXM satellite radio
subscription can receive SiriusXM
programming.
SiriusXM Satellite Radio
Service
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
SiriusXM service.
Refer to:
.
www.siriusxm.com or call
1-888-601-6296 (U.S.). .
www.siriusxm.ca or call
1-877-438-9677 (Canada).
See Satellite Radio 0182.
Portable Audio Devices
This vehicle has USB ports in the
center stack. There is also a USB
port in the storage area behind the
radio. External devices such as
iPods, MP3 players, and USB
storage devices may be connected.
There are also charging only USB
ports on the rear of the center
console and in the third row
seating area.
See USB Port 0185.
Bluetooth
The Bluetooth system allows users
with a Bluetooth-enabled mobile
phone to make and receive
hands-free calls using the vehicle
audio system and controls. The Bluetooth-enabled mobile
phone must be paired with the
in-vehicle Bluetooth system before it
can be used in the vehicle. Not all
phones will support all functions.
See
Bluetooth (Overview) 0192 or
Bluetooth (Infotainment Controls)
0 193.
Steering Wheel Controls
If equipped, some audio controls
can be adjusted at the steering
wheel.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
30 Keys, Doors, and Windows
The key that is part of the Remote
Keyless Entry (RKE) transmitter can
be used for all locks.
Remove the key by pressing the
button on the side of the RKE
transmitter near the bottom and pull
the key out. Never pull the key out
without pressing the button.
See your dealer if a new transmitter
is needed.
If locked out of the vehicle, see
Roadside Assistance Program
0393.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0403.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 399.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle. .
Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows
for vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft). See “Keyless
Access Operation” later in this
section.
The RKE transmitter may work up to
60 m (197 ft) away from the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 030.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Keys, Doors, and Windows 45
.Presslon the bottom of the
liftgate to close.
Press any liftgate button, the touch
pad, or
bon the RKE transmitter
while the liftgate is moving to
stop it. Pressing any liftgate
button or pressing
btwice quickly
on the RKE transmitter restarts the
operation in the reverse direction.
Pressing the touch pad on the
liftgate handle will restart the
motion, but only in the opening
direction
Caution
Manually forcing the liftgate to
open or close during a power
cycle can damage the vehicle.
Allow the power cycle to
complete.
The power liftgate may be
temporarily disabled under extreme
low temperatures, or after repeated
power cycling over a short period of
time. If this occurs, the liftgate can
still be operated manually. If the vehicle is shifted out of
P (Park) while the power function is
in progress, the liftgate will continue
to completion. If the vehicle is
accelerated before the liftgate has
completed moving, the liftgate may
stop or reverse direction. Check for
DIC messages and make sure the
liftgate is closed and latched before
driving.
Falling Liftgate Detection
If the power liftgate automatically
closes after a power opening cycle,
it indicates that the system is
reacting to excess weight on the
liftgate or a possible support strut
failure. A repetitive chime will sound
while the falling liftgate detection
feature is operating. Remove any
excess weight. If the liftgate
continues to automatically close
after opening, see your dealer for
service before using the power
liftgate.
Interfering with the power liftgate
motion or manually closing the
liftgate too quickly after power
opening may resemble a support
strut failure. This could also activatethe falling liftgate detection feature.
Allow the liftgate to complete its
operation and wait a few seconds
before manually closing the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
the liftgate will automatically reverse
direction and move a short distance
away from the obstacle. After
removing the obstruction, the power
liftgate operation can be used again.
If the liftgate encounters multiple
obstacles on the same power cycle,
the power function will deactivate.
After removing the obstructions,
manually close the liftgate which will
allow normal power operation
functions to resume.
If the vehicle is locked while the
liftgate is closing, and an obstacle is
encountered that prevents the
liftgate from completely closing, the
horn will sound as an alert that the
liftgate did not close.
Pinch sensors are on the side
edges of the liftgate. If an object is
caught between the liftgate and the

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
52 Keys, Doors, and Windows
be undamaged, try another
transmitter. Or, you may try placing
the transmitter in the cupholder in
the center console.
If the ignition mode will not change
with the other transmitter, or with the
transmitter in the cupholder, your
vehicle needs service. If the ignition
does change modes, the first
transmitter may be faulty. See your
dealer who can service the
theft-deterrent system and have a
new RKE transmitter programmed to
the vehicle.
It is possible for the immobilizer
system to learn new or replacement
RKE transmitters. Up to eight
transmitters can be programmed to
the vehicle. To program additional
transmitters, see“Programming
Transmitters to the Vehicle” under
Remote Keyless Entry (RKE)
System Operation 030.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Power Mirrors
To adjust the mirrors: 1. Press
jor|to choose the
driver or passenger mirror.
2. Press the arrows on the control pad to move each mirror in the
desired direction.
Folding Mirrors
Manual Folding Mirrors
The mirrors can be folded inward
toward the vehicle to prevent
damage when going through an

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Keys, Doors, and Windows 55
The camera that provides the Rear
Camera Mirror (RCM) image is
above the license plate, next to the
Rear Vision Camera (RVC).Troubleshooting
If the tab is in the rearward position
and a blue screen and
dare
displayed in the mirror and the
display shuts off, see your dealer for
service.
The RCM may not work properly or
display a clear image if:
. There is glare from the sun or
headlamps. This may obstruct
objects from view.
. Dirt, snow, or other debris blocks
the camera lens. Clean the lens
with a soft damp cloth.
. The back of the vehicle has
been damaged and the position
and mounting angle of the
camera has changed.
Windows
{Warning
Never leave a child, a helpless
adult, or a pet alone in a vehicle,
especially with the windows
closed in warm or hot weather.
They can be overcome by the
extreme heat and suffer
permanent injuries or even death
from heat stroke.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
66 Seats and Restraints
Memory Seats
If equipped, memory seats allow two
drivers to save and recall their
unique seat positions for driving the
vehicle, and a shared exit position
for getting out of the vehicle. Other
feature positions may also be
saved, such as power mirrors and
power steering wheel, if equipped.
Memory positions are linked to RKE
transmitter 1 or 2 for automatic
memory recalls.
Before saving, adjust all available
memory feature positions. Turn the
ignition on and then press and
release SET; a beep will sound.Then immediately press and hold 1,
2, or
B(Exit) until two beeps
sound. To manually recall these
positions, press and hold 1, 2, or
B
until the saved position is reached.
Follow the instructions under
“Saving Memory Positions.”
The vehicle identifies the current
driver ’s RKE transmitter number
(1–8). See Remote Keyless Entry
(RKE) System Operation 030. Only
RKE transmitters 1 and 2 can be
used for automatic memory recalls.
A Driver Information Center (DIC)
welcome message indicating the
transmitter number may display for
the first few ignition cycles following
a transmitter change. For Auto
Memory Recall to work properly,
save the positions to the memory
button (1 or 2) matching the RKE
transmitter number displayed in the
DIC welcome message. Carry the
linked RKE transmitter when
entering the vehicle. Memory adjustments may not be
available upon delivery or after
service until steps in
“Saving
Memory Positions” section are
performed.
Vehicle Personalization Settings
. To have the Auto Memory Recall
movement begin when the
vehicle is started, select the
Settings menu, then Vehicle,
then Comfort and Convenience,
and then Auto Memory Recall.
Select On or Off. See “Auto
Memory Recall” later in this
section.
. To begin Easy Exit Recall
movement when the ignition is
turned off and the driver door is
opened, or when the ignition is
turned off with the driver door
already opened, select the
Settings menu, then Vehicle,
then Comfort and Convenience,
and then Easy Exit Options.
Select On or Off. See “Easy Exit
Recall” later in this section.