tow CHEVROLET TRAVERSE 2020 Manual PDF

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
Vehicle Care 319
Caution (Continued)
This could cause damage that
would not be covered by the
vehicle warranty.
If using an automatic car wash,
follow the car wash instructions. The
windshield wiper and rear window
wiper, if equipped, must be off.
Remove any accessories that may
be damaged or interfere with the car
wash equipment.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Finish Care
Application of aftermarket clearcoat
sealant/wax materials is not
recommended. If painted surfaces
are damaged, see your dealer to have the damage assessed and
repaired. Foreign materials such as
calcium chloride and other salts, ice
melting agents, road oil and tar, tree
sap, bird droppings, chemicals from
industrial chimneys, etc., can
damage the vehicle's finish if they
remain on painted surfaces. Wash
the vehicle as soon as possible.
If necessary, use non-abrasive
cleaners that are marked safe for
painted surfaces to remove foreign
matter.
Occasional hand waxing or mild
polishing should be done to remove
residue from the paint finish. See
your dealer for approved cleaning
products.
Do not apply waxes or polishes to
uncoated plastic, vinyl, rubber,
decals, simulated wood, or flat paint
as damage can occur.
Caution
Machine compounding or
aggressive polishing on a
basecoat/clearcoat paint finish
may damage it. Use only
non-abrasive waxes and polishes
that are made for a basecoat/
clearcoat paint finish on the
vehicle.
To keep the paint finish looking new,
keep the vehicle garaged or
covered whenever possible.
Protecting Exterior Bright Metal
Moldings
Caution
Failure to clean and protect the
bright metal moldings can result
in a hazy white finish or pitting.
This damage would not be
covered by the vehicle warranty.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
Vehicle Care 321
Windshield and Wiper Blades
Clean the outside of the windshield
with glass cleaner.
Clean rubber blades using a lint-free
cloth or paper towel soaked with
windshield washer fluid or a mild
detergent. Wash the windshield
thoroughly when cleaning the
blades. Bugs, road grime, sap, and
a buildup of vehicle wash/wax
treatments may cause wiper
streaking.
Replace the wiper blades if they are
worn or damaged. Damage can be
caused by extreme dusty
conditions, sand, salt, heat, sun,
snow, and ice.
Weatherstrips
Apply weatherstrip lubricant on
weatherstrips to make them last
longer, seal better, and not stick or
squeak. Lubricate weatherstrips at
least once a year. Hot, dry climates
may require more frequent
application. Black marks from
rubber material on painted surfacescan be removed by rubbing with a
clean cloth. See
Recommended
Fluids and Lubricants 0338.
Tires
Use a stiff brush with tire cleaner to
clean the tires.
Caution
Using petroleum-based tire
dressing products on the vehicle
may damage the paint finish and/
or tires. When applying a tire
dressing, always wipe off any
overspray from all painted
surfaces on the vehicle.
Wheels and Wheel Trim
Use a soft, clean cloth with mild
soap and water to clean the wheels.
After rinsing thoroughly with clean
water, dry with a soft, clean towel.
A wax may then be applied.
Caution
Chrome wheels and chrome
wheel trim may be damaged if the
vehicle is not washed after driving
on roads that have been sprayed
with magnesium chloride or
calcium chloride. These are used
on roads for conditions such as
dust and ice. Always wash the
chrome with soap and water after
exposure.
Caution
To avoid surface damage on
wheels and wheel trim, do not
use strong soaps, chemicals,
abrasive polishes, cleaners,
or brushes. Use only GM
approved cleaners. Do not drive
the vehicle through an automatic
car wash that uses silicon carbide
tire/wheel cleaning brushes.
(Continued)

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
324 Vehicle Care
Coated Moldings
Coated moldings should be cleaned.
.When lightly soiled, wipe with a
sponge or soft, lint-free cloth
dampened with water.
. When heavily soiled, use warm
soapy water.
Fabric/Carpet/Suede
Start by vacuuming the surface
using a soft brush attachment. If a
rotating vacuum brush attachment is
being used, only use it on the floor
carpet. Before cleaning, gently
remove as much of the soil as
possible:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
. For solid soils, remove as much
as possible prior to vacuuming.
To clean:
1. Saturate a clean, lint-free colorfast cloth with water.
Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet. 2. Remove excess moisture by
gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth
to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
328 Service and Maintenance
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services. The
Additional Required Services -
Normal are for vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load Limits
0 178.
. Are driven on reasonable road
surfaces within legal driving
limits.
. Use the recommended fuel. See
Recommended Fuel 0230.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart. The Additional Required Services -
Severe are for vehicles that are:
.
Mainly driven in heavy city traffic
in hot weather.
. Mainly driven in hilly or
mountainous terrain.
. Frequently towing a trailer.
. Used for high speed or
competitive driving.
. Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to (Continued)
Warning (Continued)
have a trained technician do the
work. SeeDoing Your Own
Service Work 0249.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
342 Technical Data
Vehicle Data
Capacities and Specifications
The following approximate capacities are given in metric and English conversions. SeeRecommended Fluids and
Lubricants 0338 for more information.
Application Capacities
Metric English
Air Conditioning Refrigerant For the air conditioning system refrigerant type and charge amount, see the refrigerant label under thehood. See your dealer for more information.
Engine Cooling System* 3.6L V6 Engine Without the V92 towing package 14.6 L 15.4 qt
3.6L V6 Engine With the V92 towing package 14.7 L 15.5 qt
Engine Oil with Filter 5.7 L 6.0 qt
Fuel Tank Front-Wheel Drive 73.4 L 19.4 gal
All-Wheel Drive 82.1 L 21.7 gal
Wheel Nut Torque 190 Y140 lb ft
All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this
manual. Recheck fluid level after filling.
*Engine cooling system capacity values are based on the entire cooling system and its components.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
350 Customer Information
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
Customer Information 353
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
349.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
354 Customer Information
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 070.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
Index 373
DrivingAssistance Systems . . . . . . . . . . 219
Better Fuel Economy . . . . . . . . . 166
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 233
Defensive . . . . . . . . . . . . . . . . . . . . . 167
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 167
Hill and Mountain Roads . . . . . . 175
If the Vehicle is Stuck . . . . . . . . . 177
Loss of Control . . . . . . . . . . . . . . . 169
Off-Road . . . . . . . . . . . . . . . . . . . . . 170
Off-Road Recovery . . . . . . . . . . . 169
Vehicle Load Limits . . . . . . . . . . . 178
Wet Roads . . . . . . . . . . . . . . . . . . . 174
Winter . . . . . . . . . . . . . . . . . . . . . . . . 176
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 157
E
Electric Parking Brake . . . . . . . . . . 196
Electric Parking Brake Light . . . . 127
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 246
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 274
Fuses and Circuit Breakers . . . 274 Electrical System (cont'd)
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 278
Overload . . . . . . . . . . . . . . . . . . . . . 273
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 280
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 360
Engine
Air Cleaner/Filter . . . . . . . . . . . . . 257
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 125
Compartment Overview . . . . . . . 252
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 122
Cooling System . . . . . . . . . . . . . . . 258
Drive Belt Routing . . . . . . . . . . . . 344
Exhaust . . . . . . . . . . . . . . . . . . . . . . 190
Heater . . . . . . . . . . . . . . . . . . . . . . . . 186
Oil Life System . . . . . . . . . . . . . . . 255
Oil Pressure Light . . . . . . . . . . . . 131
Overheating . . . . . . . . . . . . . . . . . . 262
Power Messages . . . . . . . . . . . . . 137
Running While Parked . . . . . . . . 190
Starting . . . . . . . . . . . . . . . . . . . . . . . 184
Engine Air Filter Life System . . . . 257
Entry Lighting . . . . . . . . . . . . . . . . . . . 154
Equipment, Towing . . . . . . . . . . . . . 241 Event Data Recorders . . . . . . . . . . 357
Exit Lighting . . . . . . . . . . . . . . . . . . . . 154
Extended Parking . . . . . . . . . . . . . . . 189
Extender, Seat Belt . . . . . . . . . . . . . . 63
Exterior Lamp Controls . . . . . . . . . 147
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 155
F
Filter,
Engine Air Cleaner . . . . . . . . . . . 257
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 149
Flashers, Hazard Warning . . . . . . 151
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 303
Changing . . . . . . . . . . . . . . . . . . . . . 305
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 326
Fluid Automatic Transmission . . . . . . 256
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 265
Washer . . . . . . . . . . . . . . . . . . . . . . . 263
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 151
Folding Mirrors . . . . . . . . . . . . . . . . . . 31
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 219
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 355
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
374 Index
Front Pedestrian Braking(FPB) System . . . . . . . . . . . . . . . . . 223
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 42
Heated and Ventilated . . . . . . . . . . 48
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 230
Economy, Driving for Better . . . 166
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 232
Filling the Tank . . . . . . . . . . . . . . . 231
Foreign Countries . . . . . . . . . . . . 230
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 121
Low Fuel Warning
Light . . . . . . . . . . . . . . . . . . . 131, 132
Prohibited Fuels . . . . . . . . . . . . . . 230
Recommended . . . . . . . . . . . . . . . 230
Top Tier . . . . . . . . . . . . . . . . . . . . . . 229
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 274
Fuses and Circuit Breakers . . . 274
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 278
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 280G
Garage Door Opener . . . . . . . . . . . 143Programming . . . . . . . . . . . . . . . . . 143
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 269
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 122
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Odometer . . . . . . . . . . . . . . . . . . . . . 120
Speedometer . . . . . . . . . . . . . . . . . 120
Tachometer . . . . . . . . . . . . . . . . . . . 120
Trip Odometer . . . . . . . . . . . . . . . . 120
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . .114
General Information Service and Maintenance . . . . . 327
Towing . . . . . . . . . . . . . . . . . . . . . . . . 233
Vehicle Care . . . . . . . . . . . . . . . . . . 248
Glove Box . . . . . . . . . . . . . . . . . . . . . . 100
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 349
H
Hazard Warning Flashers . . . . . . . 151
Head Restraints . . . . . . . . . . . . . . . . . 40
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 271
Automatic . . . . . . . . . . . . . . . . . . . . . 150 Headlamps (cont'd)
Bulb Replacement . . . . . . . . . . . . 271
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 149
Flash-to-Pass . . . . . . . . . . . . . . . . . 149
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 271
High-Beam On Light . . . . . . . . . . 132
High/Low Beam Changer . . . . . 149
Lamps On Reminder . . . . . . . . . 133
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 52
Steering Wheel . . . . . . . . . . . . . . . 106
Heated and Ventilated Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Heated Mirrors . . . . . . . . . . . . . . . . . . . 32
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 186
Heating . . . . . . . . . . . . . . . . . . . . 157, 161
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 273
High-Beam On Light . . . . . . . . . . . . 132
High-Speed Operation . . . . . . . . . . 291
Hill and Mountain Roads . . . . . . . . 175
Hill Start Assist (HSA) . . . . . . . . . . 197
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107