infotainment CHEVROLET TRAVERSE 2020 Owners Manual

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 7
Seats and Restraints . . . . . . . . . . . 39
Storage . . . . . . . . . . . . . . . . . . . . . . . 100
Instruments and Controls . . . . . . 105
Lighting . . . . . . . . . . . . . . . . . . . . . . . 147
Infotainment System . . . . . . . . . . 156
Climate Controls . . . . . . . . . . . . . . 157
Driving and Operating . . . . . . . . . 165
Vehicle Care . . . . . . . . . . . . . . . . . . 247
Service and Maintenance . . . . . 327
Technical Data . . . . . . . . . . . . . . . . 341
Customer Information . . . . . . . . . 345
Reporting Safety Defects . . . . . . 355
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 359
Connected Services . . . . . . . . . . . 367
Index . . . . . . . . . . . . . . . . . . . . 370

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
6 Introduction
1.Air Vents 0163.
2. Turn Signal Lever. See Turn
and Lane-Change Signals
0 151.
IntelliBeam
®System Button (If
Equipped). See Exterior Lamp
Controls 0147.
3. Instrument Cluster (Uplevel)
0115 or
Instrument Cluster (Base
Level) 0118.
Driver Information Center (DIC)
Display. See Driver Information
Center (DIC) 0134.
4. Windshield Wiper/Washer
0107.
Rear Window Wiper/Washer
0 108.
5. ENGINE START/STOP Button. See Ignition Positions 0182.
6. Hazard Warning Flashers
0151.
7. Light Sensor. See Automatic
Headlamp System 0150.
8. Infotainment 0156. 9.
Dual Automatic Climate Control
System 0157.
10. Heated and Ventilated Front
Seats 048 (If Equipped).
11. Power Outlets 0110.
12. Wireless Charging 0111 (If
Equipped).
13. USB Port. See the infotainment manual.
Auxiliary Jack. See the
infotainment manual.
14. Traction Control/Electronic
Stability Control 0198.
Driver Mode Control Knob. See
Driver Mode Control 0200 (If
Equipped).
Lane Keep Assist (LKA) 0227
(If Equipped).
15. Electric Parking Brake 0196.
16. Shift Lever. See Automatic
Transmission 0191.
Manual Mode 0193.
17. Steering Wheel Controls 0106.
18. Horn 0107. 19.
Steering Wheel Adjustment
0106 (Out of View).
20. Cruise Control 0203.
Adaptive Cruise Control 0205
(If Equipped).
Heated Steering Wheel 0106
(If Equipped).
Forward Collision Alert (FCA)
System 0219 (If Equipped).
21. Hood Release. See Hood
0 250.
22. Fog Lamps 0151 (If
Equipped).
23. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp (Check Engine
Light) 0125.
24. Exterior Lamp Controls 0147.
25. Instrument Panel Illumination
Control 0152.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
Seats and Restraints 55
Power Seatback Folding
If equipped, the third row seatbacks
can also be folded forward and
returned to the upright position by
pressing and holding the switches
on the passenger side of the rear
cargo area.
Seat Belts
This section describes how to use
seat belts properly, and some things
not to do.
{Warning
Do not let anyone ride where a
seat belt cannot be worn properly.
In a crash, if you or your
passenger(s) are not wearing
seat belts, injuries can be much
worse than if you are wearing
seat belts. You can be seriously
injured or killed by hitting things
inside the vehicle harder or by
being ejected from the vehicle. In
addition, anyone who is not
buckled up can strike other
passengers in the vehicle.
It is extremely dangerous to ride
in a cargo area, inside or outside
of a vehicle. In a collision,
passengers riding in these areas
are more likely to be seriously
injured or killed. Do not allow(Continued)
Warning (Continued)
passengers to ride in any area of
the vehicle that is not equipped
with seats and seat belts.
Always wear a seat belt, and
check that all passenger(s) are
restrained properly too.
This vehicle has indicators as a
reminder to buckle the seat belts.
See Seat Belt Reminders 0122.
Buckle to Drive Feature
If equipped, this feature prevents
the vehicle from shifting out of
P (Park) when Teen Driver is active
and the driver seat belt is not
buckled. See “Teen Driver”in the
infotainment manual. If the engine is
running, the driver seat belt is not
buckled, and the brake pedal is
pressed with the vehicle in P (Park),
a message displays in the Driver
Information Center (DIC). Buckle the
driver seat belt to shift out of
P (Park). Shifting from P (Park) will
be prevented once for each ignition

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
100 Storage
Storage
Storage Compartments
Storage Compartments . . . . . . . 100
Instrument Panel Storage . . . . 100
Glove Box . . . . . . . . . . . . . . . . . . . . 100
Center Console Storage . . . . . . 101
Additional Storage Features
Cargo ManagementSystem . . . . . . . . . . . . . . . . . . . . . . 101
Roof Rack System
Roof Rack System . . . . . . . . . . . 103
Storage
Compartments
{Warning
Do not store heavy or sharp
objects in storage compartments.
In a crash, these objects may
cause the cover to open and
could result in injury.
Instrument Panel Storage
If equipped with storage behind the
radio, press
Pand hold to open.
There is a charging only USB port
inside. See the infotainment manual.
Press
Pand hold again to close.
Caution
To avoid damage, do not
manually force the display
to move.
Keep the storage area closed when
not in use.
Glove Box
Lift up on the glove box lever to
open it.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
Storage 101
Center Console Storage
The center console has storage
under the armrest. Pull up the latch
and lift to open.
There is a removable organizer on
top of the storage bin.
The center console also has the
following:
.A forward bin
. An open storage bin on the back
of the console
. If equipped, wireless charging in
the front storage bin There are also charging only USB
ports on the rear of the center
console and in the third row seating
area. See
Power Outlets 0110 and
the infotainment manual.
Additional Storage
Features
Cargo Management
System
Lift the load floor to access the
cargo management system.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
106 Instruments and Controls
Controls
Steering Wheel
Adjustment
To adjust the steering wheel:1. Pull the lever down.
2. Move the steering wheel up or down.
3. Pull or push the steering wheel closer or away from you.
4. Pull the lever up to lock the steering wheel in place. Do not adjust the steering wheel
while driving.
Power Tilt and Telescoping
Steering WheelIf equipped, the control is on the left
side of the steering column.
.
Push the control up or down to
tilt the steering wheel up
or down.
. Push the control forward or
rearward to move the steering
wheel toward the front or rear of
the vehicle.
Do not adjust the steering wheel
while driving.
Steering Wheel Controls
The infotainment system can be
operated by using the steering
wheel controls. See "Steering
Wheel Controls" in the infotainment
manual.
Heated Steering Wheel
(: If equipped, press to turn it on or
off. A light next to the button
displays when the feature is
turned on.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
110 Instruments and Controls
Clock
The time and date for the clock can
be set using the infotainment
system. See“Time/Date”in
“System” under“Settings” in the
infotainment manual.
Power Outlets
Power Outlets 12-Volt Direct
Current
The vehicle has two 12-volt outlets
that can be used to plug in electrical
equipment, such as a cell phone or
MP3 player.
The power outlets are located:
. On the center stack below the
climate controls.
. In the rear cargo area.
Lift the cover to access the outlet
and replace when not in use.
There are also charging only USB
ports on the rear of the center
console and in the third row
seating area.
{Warning
Power is always supplied to the
rear cargo power outlet. Do not
leave electrical equipment
plugged in when the vehicle is not
in use because the vehicle could
catch fire and cause injury or
death.
Caution
Leaving electrical equipment
plugged in for an extended period
of time while the ignition is in
LOCK/OFF will drain the battery.
Always unplug electrical
equipment when not in use and
do not plug in equipment that
exceeds the maximum 15 ampere
rating.
Certain accessory plugs may not be
compatible with the accessory
power outlet and could overload vehicle and adapter fuses. If a
problem is experienced, see your
dealer.
When adding electrical equipment,
be sure to follow the proper
installation instructions included with
the equipment. See
Add-On
Electrical Equipment 0246.
Caution
Hanging heavy equipment from
the power outlet can cause
damage not covered by the
vehicle warranty. The power
outlets are designed for
accessory power plugs only, such
as cell phone charge cords.
Power Outlet 110V/120V
Alternating Current
If equipped with this power outlet it
can be used to plug in electrical
equipment that uses a maximum
limit of 150 watts.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
112 Instruments and Controls
charging when the vehicle is in RAP.
SeeRetained Accessory Power
(RAP) 0187.
{Warning
Remove all objects from the
charging pad before charging
your compatible smartphone.
Objects, such as coins, keys,
rings, paper clips, or cards,
between the smartphone and
charging pad will become very
hot. On the rare occasion that the
charging system does not detect
an object, and the object gets
wedged between the smartphone
and charger, remove the
smartphone and allow the object
to cool before removing it from
the charging pad, to prevent
burns.
The operating temperature is −20 °C
(−4 °F) to 60 °C (140 °F) for the
charging system and 0 °C (32 °F) to
35 °C (95 °F) for the smartphone.
To charge a compatible smartphone:
1. Remove all objects from the charging pad. The system may
not charge if there are any
objects between the
smartphone and charging pad.
2. Place the smartphone face up on the charging pad.
To maximize the charge rate,
ensure the smartphone is fully
seated and centered in the
holder with nothing under it.
A thick smartphone case may
prevent the wireless charger
from working, or may reduce the charging performance. See
your dealer for additional
information.
3. The
$will display on theVon
the infotainment display. This
indicates that the smartphone
is properly positioned and
charging.
The smartphone may become
warm during charging. This is
normal. In warmer
temperatures, the speed of
charging may be reduced.
If
$does not appear on the
infotainment display:
1. Remove the smartphone from the pad and wait
three seconds.
2. Turn the smartphone 180 degrees before placing/
aligning the smartphone on the
pad again.
Software Acknowledgements
Certain Wireless Charging Module
product from LG Electronics, Inc.
("LGE") contains the open source

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
138 Instruments and Controls
be reduced the next time the vehicle
is driven. The vehicle may be driven
while this message is on, but
maximum acceleration and speed
may be reduced. Anytime this
message stays on, or displays
repeatedly, the vehicle should be
taken to your dealer for service as
soon as possible.
Under certain operating conditions,
propulsion will be disabled. Try
restarting after the vehicle has been
off for 30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO XXX KM/
H (MPH)
This message shows that the
vehicle speed has been limited to
the speed displayed. The limited
speed is a protection for various
propulsion and vehicle systems,
such as lubrication, thermal, brakes,
suspension, Teen Driver if
equipped, or tires.
Vehicle
Personalization
The following are all possible
vehicle personalization features.
Depending on the vehicle, some
may not be available.
For System, Apps, and Personal
features and functions, see
“Settings”in the infotainment
manual.
To access the vehicle
personalization menu:
1. Touch the Settings icon on the Home Page of the infotainment
display.
2. Touch Vehicle to display a list of available options.
3. Touch to select the desired feature setting.
4. Touch
9orRto turn a feature
off or on.
5. Touch
zto go to the top level
of the Settings menu. The menu may contain the
following:
Rear Seat Reminder
This allows for a chime and a
message when the rear door has
been opened before or during
operation of the vehicle.
Touch Off or On.
Climate and Air Quality
Touch and the following may
display:
.
Auto Fan Speed
. Auto Cooled Seats
. Auto Heated Seats
. Auto Defog
. Auto Rear Defog
Auto Fan Speed
This setting specifies the amount of
airflow when the climate control fan
setting is Auto Fan.
Touch Low, Medium, or High.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
140 Instruments and Controls
Adaptive Cruise Go Notifier
This setting determines if an alert
will appear when Adaptive Cruise
Control brings the vehicle to a
complete stop and the vehicle
ahead of you starts moving again.
SeeAdaptive Cruise Control 0205.
Touch Off or On.
Lane Change Alert
This setting specifies if an alert will
display on the outside mirror to help
you avoid crashing into a vehicle in
your blind spot, or rapidly
approaching your blind spot, during
a lane change maneuver. See Lane
Change Alert (LCA) 0225.
When Lane Change Alert is
disabled, Side Blind Zone Alert is
also disabled.
Touch Off or On.
Comfort and Convenience
Touch and the following may
display:
. Chime Volume
. Hands Free Liftgate Control .
Reverse Tilt Mirror
. Auto Wipe in Reverse Gear
Chime Volume
This setting determines the chime
volume level.
Touch the controls on the
infotainment display to adjust the
volume.
Hands Free Liftgate Control
The liftgate may be operated with a
kicking motion under the left corner
of the rear bumper. See Liftgate
0 22.
Touch Off, On-Open and Close,
or On-Open Only.
Reverse Tilt Mirror
When on, both the driver and
passenger, driver, or passenger
outside mirrors will tilt downward
when the vehicle is shifted to
R (Reverse) to improve visibility of
the ground near the rear wheels.
They will return to their previous
driving position when the vehicle is shifted out of R (Reverse) or the
engine is turned off. See
Reverse
Tilt Mirrors 032.
Touch Off, On - Driver and
Passenger, On - Driver, or On -
Passenger.
Auto Wipe in Reverse Gear
When on and the front wiper is on,
the rear wiper will automatically
activate when the vehicle is shifted
to R (Reverse).
Touch Off or On.
Lighting
Touch and the following may
display:
. Vehicle Locator Lights
. Exit Lighting
Vehicle Locator Lights
This setting flashes the headlamps
of your vehicle when you press
K
on the Remote Keyless Entry (RKE)
transmitter.
Touch Off or On.