ad blue CHEVROLET TRAVERSE 2021 Owner's Manual

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Keys, Doors, and Windows 29
{Warning
The Rear Camera Mirror (RCM) has a
limited view. Portions of the road,
vehicles, and other objects may not be
seen. Do not drive or park the vehicle
using only this camera. Objects may
appear closer than they are. Check the
outside mirrors or glance over your
shoulder when making lane changes or
merging. Failure to use proper care may
result in injury, death, or vehicle damage.
The camera that provides the Rear Camera
Mirror (RCM) image is above the license
plate, next to the Rear Vision Camera (RVC).
Troubleshooting
If the tab is in the rearward position and a
blue screen and
dare displayed in the
mirror and the display shuts off, see your
dealer for service.
The RCM may not work properly or display
a clear image if:
.There is glare from the sun or headlamps.
This may obstruct objects from view.
.Dirt, snow, or other debris blocks the
camera lens. Clean the lens with a soft
damp cloth.
.The back of the vehicle has been
damaged and the position and mounting
angle of the camera has changed.
Windows
{
Warning
Never leave a child, a helpless adult, or a
pet alone in a vehicle, especially with the
windows closed in warm or hot weather.
They can be overcome by the extreme
heat and suffer permanent injuries or
even death from heat stroke.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
94 Instruments and Controls
The power outlet is on the rear of the
center console.
An indicator light on the outlet turns on to
show it is in use. The light comes on when
the ignition is on, equipment requiring less
than 150 watts is plugged into the outlet,
and no system fault is detected.
The indicator light does not come on when
the ignition is off or if the equipment is not
fully seated into the outlet.
If equipment is connected using more than
150 watts or a system fault is detected, a
protection circuit shuts off the power supply
and the indicator light turns off. To reset
the circuit, unplug the item and plug it back
in or turn the Retained Accessory Power(RAP) off and then back on. See
Retained
Accessory Power (RAP) 0205. The power
restarts when equipment using 150 watts or
less is plugged into the outlet and a system
fault is not detected.
The power outlet is not designed for and
may not work properly, if the following are
plugged in:
.Equipment with high initial peak wattage,
such as compressor-driven refrigerators
and electric power tools
.Other equipment requiring an extremely
stable power supply, such as
microcomputer-controlled electric blankets
and touch sensor lamps
.Medical equipment
See High Voltage Devices and Wiring 0275.
Wireless Charging
If equipped, the vehicle has wireless
charging in the storage bin in front of the
floor console. The system operates at 145
kHz and wirelessly charges one Qi
compatible smartphone. The power output
of the system is capable of charging at a
rate up to 3 amp (15W), as requested by the
compatible smartphone. See Radio
Frequency Statement 0346.
{Warning
Wireless charging can affect the
operation of an implanted pacemaker or
other medical devices. If you have one, it
is recommended to consult with your
doctor before using the wireless charging
system.
The vehicle must be on, in ACC/ACCESSORY,
or Retained Accessory Power (RAP) must be
active. The wireless charging feature may
not correctly indicate charging when the
vehicle is in RAP, or during Bluetooth phone
calls. See Retained Accessory Power (RAP)
0 205.
{Warning
Remove all objects from the charging pad
before charging your compatible
smartphone. Objects, such as coins, keys,
rings, paper clips, or cards, between the
smartphone and charging pad will
become very hot. On the rare occasion
that the charging system does not detect
an object, and the object gets wedged
between the smartphone and charger,
(Continued)

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Lighting 123
Turning On and Enabling IntelliBeam
To enable the IntelliBeam system, press
bon the turn signal lever when it is
dark outside and the exterior lamp control is
in AUTO or
5.
Driving with IntelliBeam
The system only activates the high beams
when driving over 40 km/h (25 mph).
The blue high-beam on light appears on the
instrument cluster when the high beams
are on.
There is a sensor near the top center of the
windshield that automatically controls the
system. Keep this area of the windshield
clear of debris to allow for best system
performance. The high-beam headlamps remain on, under
the automatic control, until one of the
following situations occurs:
.The system detects an approaching
vehicle's headlamps.
.The system detects a preceding vehicle's
taillamps.
.The outside light is bright enough that
high-beam headlamps are not required.
.The vehicle's speed drops below 20 km/h
(12 mph).
.The IntelliBeam system is disabled by the
button on the turn signal lever. If this
happens, press
bon the turn signal
lever when the exterior lamp control is in
the AUTO or
5position to reactivate the
IntelliBeam system. The instrument
cluster light will come on to indicate the
IntelliBeam system is reactivated.
.The IntelliBeam system will turn off if the
fog lamps are turned on.
The high beams may not turn off
automatically if the system cannot detect
another vehicle's lamps because of any of
the following:
.The other vehicle's lamps are missing,
damaged, obstructed from view,
or otherwise undetected.
.The other vehicle's lamps are covered
with dirt, snow, and/or road spray.
.The other vehicle's lamps cannot be
detected due to dense exhaust, smoke,
fog, snow, road spray, mist, or other
airborne obstructions.
.The vehicle's windshield is dirty, cracked,
or obstructed by something that blocks
the view of the light sensor.
.The vehicle is loaded such that the front
end points upward, causing the light
sensor to aim high and not detect
headlamps and taillamps.
.The vehicle is being driven on winding or
hilly roads.
The automatic high-beam headlamps may
need to be disabled if any of the above
conditions exist.
Headlamp High/Low-Beam
Changer
Push the turn signal lever away from you
and release, to turn the high beams on. To
return to low beams, push the lever again
or pull it toward you and release.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Infotainment System 129
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Steering Wheel Controls . . . . . . . . . . . . . . . 131
Using the System . . . . . . . . . . . . . . . . . . . . . . 132
Software Updates . . . . . . . . . . . . . . . . . . . . . . 135
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Radio Data System (RDS) . . . . . . . . . . . . . . 136
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 137
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . 137
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 138
Audio Players
Avoiding Untrusted Media Devices . . . . . 138
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 141
OnStar System
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . 142
Navigation
Using the Navigation System . . . . . . . . . . 142
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Navigation Symbols . . . . . . . . . . . . . . . . . . . 146
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . . 152Global Positioning System (GPS) . . . . . . . 153
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . . 153
Problems with Route Guidance . . . . . . . . 153
If the System Needs Service . . . . . . . . . . . 154
Map Data Updates . . . . . . . . . . . . . . . . . . . . 154
Database Coverage Explanations . . . . . . . 154
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . 154
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 160
Bluetooth (Pairing and Using a
Phone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Apple CarPlay and Android Auto . . . . . . 164
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Trademarks and License Agreements
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
130 Infotainment System
.Set up the audio by presetting favorite
stations, setting the tone, and adjusting
the speakers.
.Set up phone numbers in advance so they
can be called easily by pressing a single
control or by using a single voice
command.
See Distracted Driving 0189.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine noise in the
vehicle’s interior. ANC requires the
factory-installed audio system, radio,
speakers, amplifier (if equipped), induction
system, and exhaust system to work
properly. Deactivation is required by your
dealer if related aftermarket equipment is
installed.
Overview
Infotainment System
The infotainment system is controlled by
using the infotainment display, controls on
the center stack, steering wheel controls,
and voice recognition.
Radio with Screen Storage Shown, without Screen Storage Similar
1.{(Home Page)
.Press to go to the Home Page. See
“Home Page” later in this section.
.Press to exit Android Auto or Apple
CarPlay. To enter back into Android
Auto or Apple CarPlay, press and
hold. SeeApple CarPlay and
Android Auto 0164.
2.7
.Radio: Press and release to go to
the previous station or channel.
Press and hold to fast seek the
next strongest previous station or
channel. See AM-FM Radio 0135.
.USB/Bluetooth: Press to seek to
the beginning of the current or
previous track. Press and hold to
quickly reverse through a track.
Release to return to playing speed.
See USB Port 0138 or
Bluetooth Audio 0141.
3.O(Power)
.Press to turn the power on.
.Press and hold to turn the
power off.
.Press to mute/unmute the system
when on.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Infotainment System 131
.When the power is on and the
system is not muted, a quick
status pane will display when
Ois
pressed. Pressing
Owill mute the
system and trigger this pane to
show a long press is required to
actually power down the system.
.Turn to decrease or increase the
volume.
4.6
.Radio: Press and release to go to
the next station or channel. Press
and hold to fast seek the next
strongest station or channel.
.USB/Bluetooth: Press to seek the
next track. Press and hold to fast
forward through a track. Release to
return to playing speed. See USB
Port 0138 or
Bluetooth Audio 0141.
5.Por5
.PressPto open. PressPagain
to close. Keep the storage area
closed when not in use.
.Press5and release to access the
phone display or answer an
incoming call. Home Page
The Home Page is where vehicle application
icons are accessed. Some applications are
disabled when the vehicle is moving.
Swipe left or right across the display to
access the pages of icons.
Managing Home Page Icons
1. Touch and hold any of the Home Page icons to enter edit mode.
2. Continue holding the icon and drag it to the desired position.
3. Release your finger to drop the icon in the desired position.
4. To move an application to another page, drag the icon to the edge of the display
toward the desired page.
5. Continue dragging and dropping application icons as desired.
Steering Wheel Controls
If equipped, some audio controls can be
adjusted at the steering wheel.
g:Press to answer an incoming call or
start voice recognition. See Bluetooth
(Overview) 0160 orBluetooth (Pairing and
Using a Phone) 0160. Press and hold to
activate Bluetooth Voice Recognition/Siri
Eyes Free. See Voice Recognition 0154.
i:Press to decline an incoming call or
end a current call. Press to mute or unmute
the infotainment system when not on a call.
oorp: Press the five-way control to go
to the previous or next area of a display in
the instrument cluster.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
132 Infotainment System
worx:Press the five-way control to go
up or down in a list on the instrument
cluster.
V: Press to select a highlighted menu
option.
The favorites and volume switches are on
the back of the steering wheel.
1. Favorite: When on a radio source, press to select the next or previous audio
broadcast favorite. When listening to a
media device, press to select the next or
previous track.
2. Volume: Press to increase or decrease the volume.
Using the System
Audio
Touch the Audio icon to display the active
audio source page. Examples of available
sources may include AM, FM, SXM (if
equipped), USB, and Bluetooth.
Phone
Touch the Phone icon to display the Phone
main page. See Bluetooth (Overview) 0160
or Bluetooth (Pairing and Using a Phone)
0 160.
Nav
If equipped, touch the Nav icon to display
the navigation map. See Using the
Navigation System 0142.
Climate
If equipped, touch the Climate icon to
display the Climate main page. See Dual
Automatic Climate Control System 0182.
Wi-Fi Hotspot
Touch the Wi-Fi Hotspot icon to display the
Wi-Fi Hotspot information. See Settings
0 165.
Users
If equipped, touch the Users icon to sign in
or create a new user profile, and follow the
on-screen instructions.
Only four user profiles can be active at one
time in the vehicle. It may be necessary to
remove a profile from the menu before
creating or signing into an existing profile.
The removed profile can be logged into at a
later time.
Settings
Touch the Settings icon to display the
Settings menu. See Settings0165.
Apple CarPlay
Touch the Apple CarPlay icon to activate
Apple CarPlay (if equipped) after a
supported device is connected. See Apple
CarPlay and Android Auto 0164.
Android Auto
Touch the Android Auto icon to activate
Android Auto (if equipped) after a supported
device is connected. See Apple CarPlay and
Android Auto 0164.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Infotainment System 135
Cleaning High Gloss Surfaces and Vehicle
Information and Radio Displays
For vehicles with high gloss surfaces or
vehicle displays, use a microfiber cloth to
wipe surfaces. Before wiping the surface
with the microfiber cloth, use a soft bristle
brush to remove dirt that could scratch the
surface. Then use the microfiber cloth by
gently rubbing to clean. Never use window
cleaners or solvents. Periodically hand wash
the microfiber cloth separately, using mild
soap. Do not use bleach or fabric softener.
Rinse thoroughly and air dry before
next use.
Software Updates
Over-the-Air Software Updates
If equipped, see“Updates”underSettings
0 165 for details on software updates.
Radio
AM-FM Radio
Playing the Radio
From the Home Page, touch the Audio icon
to display the active audio source page.
Choose from the three most recently used sources listed at the left side of the display
or touch the More option to display a list of
available sources. Examples of available
sources may include AM, FM, SXM (if
equipped), MyMedia, USB, and Bluetooth.
Infotainment System Sound Menu
From any of the audio source main pages,
touch Sound to display the following:
Equalizer :
Touch to adjust Bass, Midrange,
Treble, and Surround (if equipped) using the
options on the infotainment display.
Fade/Balance : Touch to adjust by using the
controls on the infotainment display or by
tapping/dragging the crosshair.
Finding a Station
Seeking a Station
From the AM, FM, or SXM (if equipped)
option, press
6or7on the center stack
to search for the previous or next strong
station or channel.
Browsing Stations
Touch the Browse option to list all available
stations or channels. Navigate up and down
through all stations by scrolling the list.
Touch the station or channel you want to
listen to. Touch
Hto save the station or
channel as a favorite.
If equipped, touch Update Station List to
update the active stations in your area.
Direct Tune
Access Direct Tune by touching the Tune
icon on the infotainment display to bring up
the keypad. Navigate through all frequencies
using the arrows on the right side of the

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Infotainment System 141
Auxiliary Jack
If equipped, this vehicle has an auxiliary
input jack in the center console. Possible
auxiliary audio sources include:
.Laptop computer
.Audio music player
This jack is not an audio output. Do not
plug headphones into the auxiliary input
jack. Set up an auxiliary device while the
vehicle is in P (Park).
Connect a 3.5 mm (1/8 in) cable from the
auxiliary device to the auxiliary input jack.
When a device is connected, the system can
play audio from the device over the vehicle
speakers.
If an auxiliary device has already been
connected, but a different source is currently
active, touch More and then touch AUX to
make the source active.
Shuffle and Browse are not available in the
AUX source menu.
Bluetooth Audio
Music may be played from a paired
Bluetooth device. See Bluetooth (Overview)
0 160 or
Bluetooth (Pairing and Using a Phone) 0160
for help pairing a device.
Volume and song selection may be
controlled by using the infotainment
controls or the mobile device. If Bluetooth is
selected and no volume is present, check the
volume setting on the infotainment system.
Music can be launched by touching
Bluetooth from the recent sources list on
the left of the display or by touching the
More option and then touching the
Bluetooth device.
To play music via Bluetooth:
1. Power on the device, and pair to connect the device.
2. Once paired, touch Audio from the Home Page, then touch Bluetooth from the
recent sources list on the left of the
display.
Bluetooth Sound Menu
See “Infotainment System Sound Menu”
under AM-FM Radio 0135. Manage Bluetooth Devices
From the Home Page:
1. Touch Audio.
2. Touch More.
3. Touch Bluetooth.
4. Touch Devices to add or delete devices.
When touching Bluetooth, the radio may
not be able to launch the audio player on
the connected device to start playing. When
the vehicle is not moving, use the mobile
device to begin playback.
All devices launch audio differently. When
selecting Bluetooth as a source, the radio
may show as paused on the display. Press
play on the device or touch
pon the
display to begin playback.
Browse functionality will be provided where
supported by the Bluetooth device. This
media content will not be part of the
MyMedia source mode.
Some smartphones support sending
Bluetooth music information to display on
the radio. When the radio receives this
information, it will check to see if any is
available and display it. For more
information about supported Bluetooth
features, see my.chevrolet.com/learn.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Infotainment System 159
The system will provide feedback the first
time voice recognition is initiated if it has
become apparent that any of these limits
are reached during a device initializing
process.
Voice recognition performance will degrade
to some extent based on many factors when
adding large amounts of data to recognize.
If this is the case, perhaps accessing songs
through playlists or artist name would work
better.
Voice Recognition for Navigation (If
Equipped)
“Navigation”:Begin a dialog to enter
specific destination information.
“Navigation Commands” :Begin a dialog to
enter specific destination information.
“Address” :Begin a dialog to enter a
specific destination address, which includes
the entire address consisting of the house
number, street name, city, state/province,
and country. Do not include the ZIP code.
“Place of Interest” :Begin a dialog to enter
a destination Place of Interest category or
major brand name. The name must be precisely spoken.
Nicknames or short names for the
businesses will not likely be found. Lesser
known businesses might have to be located
by category, such as fast food, hotels,
or banks.
“Navigate to Contact”
:Begin a dialog to
enter a specific destination contact name.
“Cancel Route” :End route guidance.
“Take Me Home” :Create a route to a
stored home location.
Voice Recognition for the Phone
“Call ” :Initiate a call to a
stored contact. The command may include
location if the contact has location numbers
stored.
“Call At Home,” “At Work,” “On
Mobile,” or“On Other” :Initiate a call to a
stored contact and location at home, at
work, on mobile device, or on another
phone.
“Call ” :Initiate a call
to a cell phone number of seven digits, 10
digits, or three digit emergency numbers.
“Pair Phone” :Begin the Bluetooth pairing
process. Follow the instructions on the
infotainment display. “Redial”
:Initiate a call to the last dialed
number.
“Switch Phone” :Select a different
connected cell phone for outgoing calls.
“Voice Keypad” :Begin a dialog to enter
special numbers like international numbers.
The numbers can be entered in groups of
digits with each group of digits being
repeated back by the system. If the group
of digits is not correct, the command
“Delete” will remove the last group of digits
and allow them to be re-entered. Once the
entire number has been entered, the
command “Call”will start dialing the
number.
Phone Assistant Voice Recognition
Press and holdgon the steering wheel
controls to pass through and launch Google
phone assistant or Siri.
For the low radio, whether connected by
Bluetooth or phone projection, the only
available voice recognition is either Siri
(iPhone) or the Google Assistant (Android).