anc CHEVROLET TRAVERSE 2021 Owner's Manual

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 34
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Instruments and Controls . . . . . . . . . . . . . . . 89
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Infotainment System . . . . . . . . . . . . . . . . . . . 129
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 182
Driving and Operating . . . . . . . . . . . . . . . . . . 188
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Service and Maintenance . . . . . . . . . . . . . . . 322
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 334
Customer Information . . . . . . . . . . . . . . . . . . 338
Reporting Safety Defects . . . . . . . . . . . . . . . 346
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Connected Services . . . . . . . . . . . . . . . . . . . . . 354
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and TRAVERSE are
trademarks and/or service marks of General
Motors LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for Chevrolet Motor Division
wherever it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may not be available in your region, or changes
subsequent to the printing of this owner’s
manual.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Litho in U.S.A.
Part No. 84415997 C Third Printing©2021 General Motors LLC. All Rights Reserved.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Introduction 5
1.Air Vents 0187.
2. Turn Signal Lever. See Turn and
Lane-Change Signals 0125.
IntelliBeam
®System Button (If Equipped).
See Exterior Lamp Controls 0122.
3. Instrument Cluster (Uplevel) 099 or
Instrument Cluster (Base Level) 097.
Driver Information Center (DIC) Display.
See Driver Information Center (DIC) 0111.
4. Windshield Wiper/Washer 091.
Rear Window Wiper/Washer 092.
5. ENGINE START/STOP Button. See Ignition
Positions 0201.
6. Hazard Warning Flashers 0125.
7. Light Sensor. See Automatic Headlamp
System 0124.
8. Infotainment Controls. See Overview
0 130.
9. Dual Automatic Climate Control System
0182.
10. Heated and Ventilated Front Seats 041
(If Equipped).
11. Power Outlets 093.
12. Wireless Charging 094 (If Equipped). 13.
USB Port 0138.
Auxiliary Jack 0141.
14. Traction Control/Electronic Stability
Control 0214.
Driver Mode Control Knob. See Driver
Mode Control 0215 (If Equipped).
Lane Keep Assist (LKA) 0239 (If
Equipped).
15. Electric Parking Brake 0212.
16. Shift Lever. See Automatic Transmission
0 208.
Manual Mode 0209.
17. Steering Wheel Controls 090.
18. Horn 091.
19. Steering Wheel Adjustment 090 (Out
of View).
20. Cruise Control 0217.
Adaptive Cruise Control (Advanced) 0219
(If Equipped).
Heated Steering Wheel 090 (If
Equipped).
Forward Collision Alert (FCA) System
0 232 (If Equipped).
21. Hood Release. See Hood0257. 22.
Fog Lamps 0125 (If Equipped).
23. Data Link Connector (DLC) (Out of View). SeeMalfunction Indicator Lamp (Check
Engine Light) 0104.
24. Exterior Lamp Controls 0122.
25. Instrument Panel Illumination Control
0126.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 7
The key that is part of the Remote Keyless
Entry (RKE) transmitter can be used for all
locks.
Remove the key by pressing the button on
the side of the RKE transmitter near the
bottom and pull the key out. Never pull the
key out without pressing the button.
If it becomes difficult to turn the key,
inspect the key blade for debris. Periodically,
clean with a brush or a pick.
See your dealer if a new transmitter is
needed.
If locked out of the vehicle, seeRoadside
Assistance Program 0341.
With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. See OnStar Overview
0 349.
Remote Keyless Entry (RKE)
System
See Radio Frequency Statement 0346.
If there is a decrease in the Remote Keyless
Entry (RKE) operating range:
.Check the distance. The transmitter may
be too far from the vehicle.
.Check the location. Other vehicles or
objects may be blocking the signal.
.Check the transmitter's battery. See
“Battery Replacement” later in this
section.
.If the transmitter is still not working
correctly, see your dealer or a qualified
technician for service.
Remote Keyless Entry (RKE)
System Operation
The Keyless Access system allows for vehicle
entry when the Remote Keyless Entry (RKE)
transmitter is within 1 m (3 ft). See “Keyless
Access Operation” later in this section.
The RKE transmitter may work up to 60 m
(197 ft) away from the vehicle.
Other conditions can affect the performance
of the transmitter. See Remote Keyless Entry
(RKE) System 07.

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14 Keys, Doors, and Windows
The climate control system will use the
previous settings during a remote start. The
rear defog may come on during a remote
start based on cold ambient conditions. The
rear fog indicator light does not come on
during a remote start.
If the vehicle has auto heated or ventilated
seats, they may come on during a remote
start. SeeHeated and Ventilated Front Seats
0 41.
If equipped with a remote start heated
steering wheel, it may come on during a
remote start when it is cold outside,
if enabled. See Heated Steering Wheel 090
and
Vehicle Personalization 0115.
Laws in some local communities may restrict
the use of remote starters. For example,
some laws may require a person using
remote start to have the vehicle in view.
Check local regulations for any
requirements.
Do not use the remote start feature if the
vehicle is low on fuel. The vehicle could run
out of fuel.
Other conditions can affect the performance
of the transmitter. See Remote Keyless Entry
(RKE) System 07. Starting the Engine Using Remote Start
1. Press and release
Qon the RKE
transmitter.
2. Immediately press and hold
/for at
least four seconds or until the turn
signal lamps flash. The turn signal lamps
flashing confirms the request to remote
start the vehicle has been received.
During the remote start the doors will be
locked and the parking lamps will remain
on as long as the engine is running.
The engine will shut off after 15 minutes
unless a time extension is done or the
vehicle is started.
3. With the RKE transmitter in the vehicle, press the brake pedal and start the
vehicle to drive.
Extending Engine Run Time
The engine run time can also be extended
by another 15 minutes, if during the first
15 minutes Steps 1 and 2 are repeated while
the engine is still running. An extension can
be requested 30 seconds after starting. This
provides a total of 30 minutes.
The remote start can only be extended once. When the remote start is extended, the
second 15-minute period is added on to the
first 15 minutes for a total of 30 minutes.
A maximum of two remote starts, or a
remote start with an extension, are allowed
between ignition cycles.
The vehicle must be started normally before
the remote start procedure can be used
again.
Canceling a Remote Start
To cancel a remote start, do any of the
following:
.Press and hold/until the parking lamps
turn off.
.Turn on the hazard warning flashers.
.Turn the vehicle on and then off.
Conditions in Which Remote Start Will
Not Work
The remote start will not operate if any of
the following occur:
.An RKE transmitter is in the vehicle.
.The hood is not closed.
.The ignition is in any mode other
than off.
.The hazard warning flashers are on.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 15
.There is an emission control system
malfunction.
.The engine coolant temperature is
too high.
.The oil pressure is low.
.Two remote vehicle starts or a start with
an extension have already been used.
.The vehicle is not in P (Park).
Door Locks
{Warning
Unlocked doors can be dangerous.
.Passengers, especially children, can
easily open the doors and fall out of a
moving vehicle. The doors can be
unlocked and opened while the vehicle
is moving. The chance of being thrown
out of the vehicle in a crash is
increased if the doors are not locked.
So, all passengers should wear seat
belts properly and the doors should be
locked whenever the vehicle is driven.
.Young children who get into unlocked
vehicles may be unable to get out.
A child can be overcome by extreme
heat and can suffer permanent injuries(Continued)
Warning (Continued)
or even death from heat stroke.
Always lock the vehicle whenever
leaving it.
.Outsiders can easily enter through an
unlocked door when you slow down
or stop the vehicle. Locking the doors
can help prevent this from happening.
To lock or unlock the doors from the
outside:
.PressQorKon the Remote Keyless
Entry (RKE) transmitter. See Remote
Keyless Entry (RKE) System Operation 07.
.Use the key in the driver door. The key
lock cylinder is covered with a cap.
To lock or unlock the doors from the inside:
.PressQorKon the power door lock
switch.
.Push down on a door lock knob to lock
a door.
.Pull the door handle once to unlock the
door. Pull the handle again to unlatch it. Keyless Access
If equipped, the RKE transmitter must be
within 1 m (3 ft) of the liftgate or door
being opened. Press the button on the door
handle to open. See
“Keyless Access
Operation” inRemote Keyless Entry (RKE)
System Operation 07.

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18 Keys, Doors, and Windows
Safety Locks
The rear door safety locks prevent
passengers from opening the rear doors
from inside the vehicle.
Manual Safety Locks
If equipped, the safety lock is on the inside
edge of the rear doors. To use the
safety lock:1. Move the lever down to the lock position.
2. Close the door.
3. Do the same for the other rear door. To open a rear door when the safety lock
is on:
1. Unlock the door by activating the inside handle, by pressing the power door lock
switch, or by using the Remote Keyless
Entry (RKE) transmitter.
2. Open the door from the outside.
When the safety lock is enabled, adults and
older children will not be able to open the
rear door from the inside. Cancel the safety
locks to enable the doors to open from the
inside.
To cancel the safety lock: 1. Unlock the door and open it from the outside.
2. Move the lever up to unlock. Do the same for the other door.Doors
Liftgate
{Warning
Exhaust gases can enter the vehicle if it
is driven with the liftgate or trunk/hatch
open, or with any objects that pass
(Continued)
Warning (Continued)
through the seal between the body and
the trunk/hatch or liftgate. Engine
exhaust contains carbon monoxide (CO)
which cannot be seen or smelled. It can
cause unconsciousness and even death.
If the vehicle must be driven with the
liftgate or trunk/hatch open:
.Close all of the windows.
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to a
setting that brings in only outside air
and set the fan speed to the highest
setting. See“Climate Control Systems”
in the Index.
.If the vehicle is equipped with a
power liftgate, disable the power
liftgate function.
See Engine Exhaust 0207.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 21
liftgate continues to automatically close
after opening, see your dealer for service
before using the power liftgate.
Interfering with the power liftgate motion
or manually closing the liftgate too quickly
after power opening may resemble a
support strut failure. This could also activate
the falling liftgate detection feature. Allow
the liftgate to complete its operation and
wait a few seconds before manually closing
the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle during
a power open or close cycle, the liftgate will
automatically reverse direction and move a
short distance away from the obstacle. After
removing the obstruction, the power liftgate
operation can be used again. If the liftgate
encounters multiple obstacles on the same
power cycle, the power function will
deactivate. After removing the obstructions,
manually close the liftgate which will allow
normal power operation functions to
resume.If the vehicle is locked while the liftgate is
closing, and an obstacle is encountered that
prevents the liftgate from completely
closing, the horn will sound as an alert that
the liftgate did not close.
Setting the 3/4 Mode
To change the position the liftgate stops at
when opening:
1. Select MAX or 3/4 mode and power open the liftgate.
2. Stop the liftgate movement at the desired height by pressing any liftgate
button. Manually adjust the liftgate
position if needed.
3. Press and hold
lat the bottom of the
liftgate until the turn signals flash and a
beep sounds. This indicates the setting
has been recorded.
The liftgate cannot be set below a minimum
programmable height. If there is no light
flash or sound, then the height adjustment
may be too low.
Manual Operation
Select OFF to manually operate the liftgate.
See “Manual Liftgate” at the beginning of
this section.
Caution
Attempting to move the liftgate too
quickly and with excessive force may
result in damage to the vehicle.
Operate the liftgate manually with a
smooth motion and moderate speed. The
system includes a feature which limits the
manual closing speed to protect the
components.
Hands-Free Operation
If equipped, the liftgate may be operated
with a kicking motion under the left side of
the rear bumper at the location of the
projected logo. The RKE transmitter must be
within 1 m (3 ft) of the rear bumper to
operate the power liftgate hands-free.
The hands-free feature will not work while
the liftgate is moving. To stop the liftgate
while in motion use one of the liftgate
switches.
The hands-free feature can be customized.
See Vehicle Personalization 0115. Choose
from the following:
On-Open and Close : The kicking motion is
activated to both open and close the
liftgate.

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Keys, Doors, and Windows 27
Warning (Continued)
into the right lane, you could hit a
vehicle on the right. Check the inside
mirror or glance over your shoulder
before changing lanes.
The passenger side mirror is convex shaped.
A convex mirror's surface is curved so more
can be seen from the driver seat.
Power Mirrors
To adjust the mirrors: 1. Press
jor|to choose the driver or
passenger mirror. 2. Press the arrows on the control pad to
move each mirror in the desired
direction.
Folding Mirrors
Manual Folding Mirrors
The mirrors can be folded inward toward
the vehicle to prevent damage when going
through an automatic car wash. Push the
mirror outward to return it to the original
position.
Memory Mirrors
The vehicle may have memory mirrors. See
Memory Seats 039.
Lane Change Alert (LCA)
The vehicle may have LCA. See Lane Change
Alert (LCA) 0237.
Side Blind Zone Alert
The vehicle may have Side Blind Zone Alert.
See Side Blind Zone Alert (SBZA) 0237.
Heated Mirrors
If equipped, the heated outside mirrors turn
on when the rear window defogger is on
and help to clear fog or frost from the
surface of the mirrors.
K:This button is on the climate control
panel.
See “Rear Window Defogger” underDual
Automatic Climate Control System 0182.
Automatic Dimming Mirror
The vehicle has an automatic dimming
outside mirror on the driver side. The mirror
will adjust for the glare of headlamps
behind you.
Reverse Tilt Mirrors
If equipped with reverse tilt mirrors and
memory seats, the passenger and/or driver
mirror tilts to a preselected position when
the vehicle is in R (Reverse). This allows the
curb to be seen when parallel parking.
The mirror(s) may move from their tilted
position when:
.The vehicle is shifted out of R (Reverse),
or remains in R (Reverse) for about
30 seconds.
.The vehicle is turned off.
.The vehicle is driven in R (Reverse) above
a set speed.
To turn this feature on or off, see Vehicle
Personalization 0115.

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Keys, Doors, and Windows 29
{Warning
The Rear Camera Mirror (RCM) has a
limited view. Portions of the road,
vehicles, and other objects may not be
seen. Do not drive or park the vehicle
using only this camera. Objects may
appear closer than they are. Check the
outside mirrors or glance over your
shoulder when making lane changes or
merging. Failure to use proper care may
result in injury, death, or vehicle damage.
The camera that provides the Rear Camera
Mirror (RCM) image is above the license
plate, next to the Rear Vision Camera (RVC).
Troubleshooting
If the tab is in the rearward position and a
blue screen and
dare displayed in the
mirror and the display shuts off, see your
dealer for service.
The RCM may not work properly or display
a clear image if:
.There is glare from the sun or headlamps.
This may obstruct objects from view.
.Dirt, snow, or other debris blocks the
camera lens. Clean the lens with a soft
damp cloth.
.The back of the vehicle has been
damaged and the position and mounting
angle of the camera has changed.
Windows
{
Warning
Never leave a child, a helpless adult, or a
pet alone in a vehicle, especially with the
windows closed in warm or hot weather.
They can be overcome by the extreme
heat and suffer permanent injuries or
even death from heat stroke.

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30 Keys, Doors, and Windows
The vehicle aerodynamics are designed to
improve fuel economy performance. This
may result in a pulsing sound when one
window is down and the other three are up.
To reduce the sound, open another window
or the sunroof, if equipped.
Power Windows
{Warning
Leaving children in a vehicle with a
Remote Keyless Entry (RKE) transmitter is
dangerous and children or others could
be seriously injured or killed. They could
operate the power windows or other
controls or make the vehicle move. The
windows will function with the RKE
transmitter in the vehicle, and children or
others could be caught in the path of a
closing window. Do not leave children in
a vehicle with an RKE transmitter.
The power windows work when the ignition
is on, in ACC/ACCESSORY, or when Retained
Accessory Power (RAP) is active. See
Retained Accessory Power (RAP)0205.
Using the window switch, press to open or
pull to close the window.
The windows may be temporarily disabled if
they are used repeatedly within a
short time.
Window Lockout
This feature stops the rear passenger
window switches from working:
.Press2to engage the rear window
lockout feature. The indicator light is on
when engaged.
.Press2again to disengage.
Window Express Movement
All windows can be opened without holding
the window switch. Press the switch down
fully and quickly release to express open the
window.
If equipped, pull the window switch up fully
and quickly release to express close the
window.