phone CHEVROLET TRAVERSE 2021 Owner's Manual

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Instruments and Controls 93
Compass
The vehicle may have a compass display on
the Driver Information Center (DIC). The
compass receives its heading and other
information from the Global Positioning
System (GPS) antenna, StabiliTrak/Electronic
Stability Control (ESC), and vehicle speed
information.
The compass system is designed to operate
for a certain number of miles or degrees of
turn before needing a signal from the GPS
satellites. When the compass display shows
CAL, drive the vehicle for a short distance in
an open area where it can receive a GPS
signal. The compass system will
automatically determine when a GPS signal
is restored and provide a heading again.
Clock
Set the time and date using the
infotainment system. See "Time / Date"
underSettings 0165.
Power Outlets
Power Outlets 12-Volt Direct Current
The vehicle has two 12-volt outlets that can
be used to plug in electrical equipment, such
as a cell phone or MP3 player. The power outlets are located:
.On the center stack below the climate
controls.
.In the rear cargo area.
Lift the cover to access the outlet and
replace when not in use.
There are also charging only USB ports on
the rear of the center console and in the
third row seating area.
{Warning
Power is always supplied to the rear
cargo power outlet. Do not leave
electrical equipment plugged in when the
vehicle is not in use because the vehicle
could catch fire and cause injury or
death.
Caution
Leaving electrical equipment plugged in
for an extended period of time while the
ignition is in LOCK/OFF will drain the
battery. Always unplug electrical
equipment when not in use and do not
plug in equipment that exceeds the
maximum 15 ampere rating. Certain accessory plugs may not be
compatible with the accessory power outlet
and could overload vehicle and adapter
fuses. If a problem is experienced, see your
dealer.
When adding electrical equipment, be sure
to follow the proper installation instructions
included with the equipment. See
Add-On
Electrical Equipment 0254.
Caution
Hanging heavy equipment from the
power outlet can cause damage not
covered by the vehicle warranty. The
power outlets are designed for accessory
power plugs only, such as cell phone
charge cords.
Power Outlet 110V/120V Alternating
Current
If equipped with this power outlet it can be
used to plug in electrical equipment that
uses a maximum limit of 150 watts.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
94 Instruments and Controls
The power outlet is on the rear of the
center console.
An indicator light on the outlet turns on to
show it is in use. The light comes on when
the ignition is on, equipment requiring less
than 150 watts is plugged into the outlet,
and no system fault is detected.
The indicator light does not come on when
the ignition is off or if the equipment is not
fully seated into the outlet.
If equipment is connected using more than
150 watts or a system fault is detected, a
protection circuit shuts off the power supply
and the indicator light turns off. To reset
the circuit, unplug the item and plug it back
in or turn the Retained Accessory Power(RAP) off and then back on. See
Retained
Accessory Power (RAP) 0205. The power
restarts when equipment using 150 watts or
less is plugged into the outlet and a system
fault is not detected.
The power outlet is not designed for and
may not work properly, if the following are
plugged in:
.Equipment with high initial peak wattage,
such as compressor-driven refrigerators
and electric power tools
.Other equipment requiring an extremely
stable power supply, such as
microcomputer-controlled electric blankets
and touch sensor lamps
.Medical equipment
See High Voltage Devices and Wiring 0275.
Wireless Charging
If equipped, the vehicle has wireless
charging in the storage bin in front of the
floor console. The system operates at 145
kHz and wirelessly charges one Qi
compatible smartphone. The power output
of the system is capable of charging at a
rate up to 3 amp (15W), as requested by the
compatible smartphone. See Radio
Frequency Statement 0346.
{Warning
Wireless charging can affect the
operation of an implanted pacemaker or
other medical devices. If you have one, it
is recommended to consult with your
doctor before using the wireless charging
system.
The vehicle must be on, in ACC/ACCESSORY,
or Retained Accessory Power (RAP) must be
active. The wireless charging feature may
not correctly indicate charging when the
vehicle is in RAP, or during Bluetooth phone
calls. See Retained Accessory Power (RAP)
0 205.
{Warning
Remove all objects from the charging pad
before charging your compatible
smartphone. Objects, such as coins, keys,
rings, paper clips, or cards, between the
smartphone and charging pad will
become very hot. On the rare occasion
that the charging system does not detect
an object, and the object gets wedged
between the smartphone and charger,
(Continued)

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Instruments and Controls 95
Warning (Continued)
remove the smartphone and allow the
object to cool before removing it from
the charging pad, to prevent burns.
The operating temperature is −20 °C (−4 °F)
to 60 °C (140 °F) for the charging system
and 0 °C (32 °F) to 35 °C (95 °F) for the
smartphone.
To charge a compatible smartphone:
1. Remove all objects from the charging pad. The system may not charge if there
are any objects between the smartphone
and charging pad. 2. Place the smartphone face up on the
charging pad.
To maximize the charge rate, ensure the
smartphone is fully seated and centered
in the holder with nothing under it.
A thick smartphone case may prevent
the wireless charger from working,
or may reduce the charging performance.
See your dealer for additional
information.
3. The
$will display on theVon the
infotainment display. This indicates that
the smartphone is properly positioned
and charging.
The smartphone may become warm
during charging. This is normal. In
warmer temperatures, the speed of
charging may be reduced.
If
$does not appear on the infotainment
display:
1. Remove the smartphone from the pad and wait three seconds.
2. Turn the smartphone 180 degrees before placing/aligning the smartphone on the
pad again. Software Acknowledgements
Certain Wireless Charging Module product
from LG Electronics, Inc. ("LGE") contains the
open source software detailed below. Refer
to the indicated open source licenses (as are
included following this notice) for the terms
and conditions of their use.
OSS Notice Information
To obtain the source code that is contained
in this product, please visit
http://opensource.lge.com. In addition to
the source code, all referred license terms,
warranty disclaimers and copyright notices
are available for download. LG Electronics
will also provide open source code to you
on CD-ROM for a charge covering the cost of
performing such distribution (such as the
cost of media, shipping, and handling) upon
email request to [email protected]. This
offer is valid for three (3) years from the
date on which you purchased the product.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
98 Instruments and Controls
.Phone
.Navigation
.Options
Audio
Press
Vto select the Audio app, then press
pto enter the Audio menu. In the Audio
menu browse for music, select from the
favorites, or change the audio source. Use
worxto change the station or go to the
next or previous track.
Phone
Press
Vto select the Phone app, then press
pto enter the Phone menu. In the Phone
menu, if there is no active phone call, view
recent calls, or scroll through contacts.
If there is an active call, mute the phone or
switch to handset operation. Navigation
Press
Vto select the Navigation app, then
press
pto enter the Navigation menu.
If there is no active route, you can resume
the last route and turn the voice prompts
on/off. If there is an active route, press
V
to cancel or resume route guidance or turn
the voice prompts on or off.
Options
Press
Vto select the Options app, then
press
pto enter the Options menu. Usew
orxto scroll through items in the
Options menu.
Units : Press
pwhile Units is displayed to
enter the Units menu. Choose English,
Imperial, or metric units by pressing
V
while the desired item is highlighted.
A checkmark will be displayed next to the
selected item. Info Pages :
Press
pwhile Info Pages is
displayed to enter the Info Pages menu and
select the items to be displayed in the Info
app. See Driver Information Center (DIC)
0 111.
Speed Warning : The Speed Warning display
allows the driver to set a speed that they
do not want to exceed. To set the Speed
Warning press
pwhen Speed Warning is
displayed.
Press
worxto adjust the value. PressV
to set the speed.
Once the speed is set, this feature can be
turned off by pressing
Vwhile viewing this
page. If the selected speed limit is exceeded,
a pop-up warning is displayed with a chime.
Software Information : Displays open source
software information.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
100 Instruments and Controls
.Info App. This is where the selected Driver
Information Center (DIC) displays can be
viewed. SeeDriver Information Center
(DIC) 0111.
.Audio
.Phone
.Navigation
.Options
Home Page
Press
oorpto select the Home Page. The
home page is a view of information that can
be turned on or off by the driver via the
Home Page Options menu in the Options
application.
Audio
Press
oorpto select the Audio menu. In
the Audio menu browse for music, select
from the favorites, or change the audio
source. Use
worxto change the station
or go to the next or previous track.
Phone
Press
oorpto select the Phone menu. In
the Phone menu, if there is no active phone
call, view recent calls, or scroll through
contacts. If there is an active call, mute the
phone or switch to handset operation. Navigation
Press
oorpto select the Navigation
menu. If there is no active route, you can
resume the last route and turn the voice
prompts on/off. If there is an active route,
press
Vto cancel or resume route guidance
or turn the voice prompts on or off.
Options
Press
oorpto select the Options menu.
Use
worxto scroll through items in the
Options menu.
Units : While the Options application is
highlighted, press
worxto select Units,
then press
Vwhile Units is displayed to
enter the menu. If available, choose English,
Imperial, or metric units by pressing
V
while the desired item is highlighted.
A checkmark will be displayed next to the
selected item.
Info Pages : While the Options application is
highlighted, press
worxto select Info
Pages, then press
Vwhile Info Pages is
displayed to enter the menu. Select the
items to be displayed in the Info app. See
Driver Information Center (DIC) 0111. Speed Warning :
The Speed Warning display
allows the driver to set a speed that they
do not want to exceed. While the Options
application is highlighted, press
worxto
select Speed Warning, then press
Vwhile
Speed Warning is displayed to enter
the menu.
Press
worxto adjust the value. PressV
to set the speed.
Once the speed is set, this feature can be
turned off by pressing
Vwhile viewing this
page. If the selected speed limit is exceeded,
a pop-up warning is displayed with a chime.
Home Page Options : While the Options
application is highlighted, press
worxto
select Home Page Options, then press
V
while Home Page Options is displayed to
enter the menu. Select the available
elements to display. Not all elements will be
available on all vehicles: Speedometer,
Active Safety, Speed Sign, Time,
Temperature, and Fuel Range.
Software Information : Displays open source
software information.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Instruments and Controls 119
To enable valet mode:1. Enter a four-digit code on the keypad.
2. Touch Enter to go to the confirmation screen.
3. Re-enter the four-digit code.
Touch Lock or Unlock to lock or unlock the
system. Touch Back to go back to the
previous menu.
Universal Remote System
See Radio Frequency Statement 0346.
Universal Remote System
Programming
If equipped, these buttons are in the
overhead console.
This system can replace up to three remote
control transmitters used to activate devices
such as garage door openers, security
systems, and home automation devices.
These instructions refer to a garage door
opener, but can be used for other devices.
Do not use the Universal Remote system
with any garage door opener that does not
have the stop and reverse feature. This
includes any garage door opener model
manufactured before April 1, 1982.
Read these instructions completely before
programming the Universal Remote system.
It may help to have another person assist
with the programming process.
Keep the original hand-held transmitter for
use in other vehicles as well as for future
programming. Erase the programming when
vehicle ownership is terminated. See
“Erasing Universal Remote System Buttons”
later in this section.
To program a garage door opener, park
outside directly in line with and facing the
garage door opener receiver. Clear all people
and objects near the garage door. Make sure the hand-held transmitter has a
new battery for quicker and more accurate
transmission of the radio-frequency signal.
Programming the Universal Remote
System
For questions or programming help, see
www.homelink.com/gm or call
1-800-355-3515. For calls placed outside the
U.S., Canada, or Puerto Rico, international
rates will apply and may differ based on
landline or mobile phone.
Programming involves time-sensitive actions,
and may time out causing the procedure to
be repeated.
To program up to three devices:
1. Hold the end of the hand-held transmitter about 3 to 8 cm (1 to 3 in)
away from the Universal Remote system
buttons with the indicator light in view.
The hand-held transmitter was supplied
by the manufacturer of the garage door
opener receiver.
2. Press and release one of the three Universal Remote system buttons to be
programmed. Press and hold the
hand-held transmitter button. Do not
release the hand-held transmitter button
until the indicator light changes from a

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
120 Instruments and Controls
slow to a rapid flash or continuous light.
Then release the hand-held transmitter
button.
Some garage door openers may require
substitution of Step 2 with the procedure
under“Radio Signals for Some Gate
Operators” later in this section.
3. Press and hold the newly programmed Universal Remote system button for
five seconds while watching the indicator
light and garage door activation.
.If the indicator light stays on
continuously or the garage door
moves when the button is pressed,
then programming is complete. There
is no need to complete Steps 4–6.
.If the indicator light does not come
on or the garage door does not
move, a second button press may be
required. For a second time, press
and hold the newly programmed
button for five seconds. If the
indicator light is continuously lit,
or the garage door moves,
programming is complete.
.If the indicator light flashes rapidly
and the garage door does not move,
continue with programming
Steps 4–6.
Learn or Smart Button
4. After completing Steps 1–3, locate the Learn or Smart button inside the garage
on the garage door opener receiver. The
name and color of the button may vary
by manufacturer.
5. Press and release the Learn or Smart button. Step 6 must be completed within
30 seconds of pressing this button.
6. Return to the vehicle and firmly press and hold the trained Universal Remote
system button for two seconds and
release. Repeat the “press/hold/release”
sequence up to three times to complete
the training process.
The Universal Remote system should now
activate the garage door.
Repeat the process for programming the
two remaining buttons.
Radio Signals for Some Gate Operators
For questions or programming help, see
www.homelink.com/gm or call
1-800-355-3515. For calls placed outside the
U.S., Canada, or Puerto Rico, international
rates will apply and may differ based on
landline or mobile phone.
Some radio-frequency laws and gate
operators require transmitter signals to time
out or quit after several seconds of
transmission. This may not be long enough
for the Universal Remote system to pick up
the signal during programming.
If the programming did not work, replace
Step 2 under “Programming the Universal
Remote System” with the following:
Press and hold the Universal Remote system
button while pressing and releasing the
hand-held transmitter button every
two seconds until the signal has been
successfully accepted by the Universal
Remote system. The Universal Remote
system indicator light will flash slowly at
first and then change to a rapid flash or
continuous solid-light. Proceed with Step 3
under “Programming the Universal Remote
System” to complete.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Infotainment System 129
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Steering Wheel Controls . . . . . . . . . . . . . . . 131
Using the System . . . . . . . . . . . . . . . . . . . . . . 132
Software Updates . . . . . . . . . . . . . . . . . . . . . . 135
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Radio Data System (RDS) . . . . . . . . . . . . . . 136
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 137
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . 137
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 138
Audio Players
Avoiding Untrusted Media Devices . . . . . 138
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 141
OnStar System
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . 142
Navigation
Using the Navigation System . . . . . . . . . . 142
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Navigation Symbols . . . . . . . . . . . . . . . . . . . 146
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . . 152Global Positioning System (GPS) . . . . . . . 153
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . . 153
Problems with Route Guidance . . . . . . . . 153
If the System Needs Service . . . . . . . . . . . 154
Map Data Updates . . . . . . . . . . . . . . . . . . . . 154
Database Coverage Explanations . . . . . . . 154
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . 154
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 160
Bluetooth (Pairing and Using a
Phone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Apple CarPlay and Android Auto . . . . . . 164
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Trademarks and License Agreements
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
130 Infotainment System
.Set up the audio by presetting favorite
stations, setting the tone, and adjusting
the speakers.
.Set up phone numbers in advance so they
can be called easily by pressing a single
control or by using a single voice
command.
See Distracted Driving 0189.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine noise in the
vehicle’s interior. ANC requires the
factory-installed audio system, radio,
speakers, amplifier (if equipped), induction
system, and exhaust system to work
properly. Deactivation is required by your
dealer if related aftermarket equipment is
installed.
Overview
Infotainment System
The infotainment system is controlled by
using the infotainment display, controls on
the center stack, steering wheel controls,
and voice recognition.
Radio with Screen Storage Shown, without Screen Storage Similar
1.{(Home Page)
.Press to go to the Home Page. See
“Home Page” later in this section.
.Press to exit Android Auto or Apple
CarPlay. To enter back into Android
Auto or Apple CarPlay, press and
hold. SeeApple CarPlay and
Android Auto 0164.
2.7
.Radio: Press and release to go to
the previous station or channel.
Press and hold to fast seek the
next strongest previous station or
channel. See AM-FM Radio 0135.
.USB/Bluetooth: Press to seek to
the beginning of the current or
previous track. Press and hold to
quickly reverse through a track.
Release to return to playing speed.
See USB Port 0138 or
Bluetooth Audio 0141.
3.O(Power)
.Press to turn the power on.
.Press and hold to turn the
power off.
.Press to mute/unmute the system
when on.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Infotainment System 131
.When the power is on and the
system is not muted, a quick
status pane will display when
Ois
pressed. Pressing
Owill mute the
system and trigger this pane to
show a long press is required to
actually power down the system.
.Turn to decrease or increase the
volume.
4.6
.Radio: Press and release to go to
the next station or channel. Press
and hold to fast seek the next
strongest station or channel.
.USB/Bluetooth: Press to seek the
next track. Press and hold to fast
forward through a track. Release to
return to playing speed. See USB
Port 0138 or
Bluetooth Audio 0141.
5.Por5
.PressPto open. PressPagain
to close. Keep the storage area
closed when not in use.
.Press5and release to access the
phone display or answer an
incoming call. Home Page
The Home Page is where vehicle application
icons are accessed. Some applications are
disabled when the vehicle is moving.
Swipe left or right across the display to
access the pages of icons.
Managing Home Page Icons
1. Touch and hold any of the Home Page icons to enter edit mode.
2. Continue holding the icon and drag it to the desired position.
3. Release your finger to drop the icon in the desired position.
4. To move an application to another page, drag the icon to the edge of the display
toward the desired page.
5. Continue dragging and dropping application icons as desired.
Steering Wheel Controls
If equipped, some audio controls can be
adjusted at the steering wheel.
g:Press to answer an incoming call or
start voice recognition. See Bluetooth
(Overview) 0160 orBluetooth (Pairing and
Using a Phone) 0160. Press and hold to
activate Bluetooth Voice Recognition/Siri
Eyes Free. See Voice Recognition 0154.
i:Press to decline an incoming call or
end a current call. Press to mute or unmute
the infotainment system when not on a call.
oorp: Press the five-way control to go
to the previous or next area of a display in
the instrument cluster.