seats CHEVROLET TRAVERSE 2021 Owner's Manual

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 34
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Instruments and Controls . . . . . . . . . . . . . . . 89
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Infotainment System . . . . . . . . . . . . . . . . . . . 129
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 182
Driving and Operating . . . . . . . . . . . . . . . . . . 188
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Service and Maintenance . . . . . . . . . . . . . . . 322
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 334
Customer Information . . . . . . . . . . . . . . . . . . 338
Reporting Safety Defects . . . . . . . . . . . . . . . 346
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Connected Services . . . . . . . . . . . . . . . . . . . . . 354
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and TRAVERSE are
trademarks and/or service marks of General
Motors LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for Chevrolet Motor Division
wherever it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may not be available in your region, or changes
subsequent to the printing of this owner’s
manual.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Litho in U.S.A.
Part No. 84415997 C Third Printing©2021 General Motors LLC. All Rights Reserved.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Introduction 5
1.Air Vents 0187.
2. Turn Signal Lever. See Turn and
Lane-Change Signals 0125.
IntelliBeam
®System Button (If Equipped).
See Exterior Lamp Controls 0122.
3. Instrument Cluster (Uplevel) 099 or
Instrument Cluster (Base Level) 097.
Driver Information Center (DIC) Display.
See Driver Information Center (DIC) 0111.
4. Windshield Wiper/Washer 091.
Rear Window Wiper/Washer 092.
5. ENGINE START/STOP Button. See Ignition
Positions 0201.
6. Hazard Warning Flashers 0125.
7. Light Sensor. See Automatic Headlamp
System 0124.
8. Infotainment Controls. See Overview
0 130.
9. Dual Automatic Climate Control System
0182.
10. Heated and Ventilated Front Seats 041
(If Equipped).
11. Power Outlets 093.
12. Wireless Charging 094 (If Equipped). 13.
USB Port 0138.
Auxiliary Jack 0141.
14. Traction Control/Electronic Stability
Control 0214.
Driver Mode Control Knob. See Driver
Mode Control 0215 (If Equipped).
Lane Keep Assist (LKA) 0239 (If
Equipped).
15. Electric Parking Brake 0212.
16. Shift Lever. See Automatic Transmission
0 208.
Manual Mode 0209.
17. Steering Wheel Controls 090.
18. Horn 091.
19. Steering Wheel Adjustment 090 (Out
of View).
20. Cruise Control 0217.
Adaptive Cruise Control (Advanced) 0219
(If Equipped).
Heated Steering Wheel 090 (If
Equipped).
Forward Collision Alert (FCA) System
0 232 (If Equipped).
21. Hood Release. See Hood0257. 22.
Fog Lamps 0125 (If Equipped).
23. Data Link Connector (DLC) (Out of View). SeeMalfunction Indicator Lamp (Check
Engine Light) 0104.
24. Exterior Lamp Controls 0122.
25. Instrument Panel Illumination Control
0126.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
8 Keys, Doors, and Windows
With Remote Start and Power LiftgateShown
Q:Press to lock all doors. The turn signal
indicators may flash and/or the horn may
sound on the second press to indicate
locking. See Vehicle Personalization 0115.
If the driver door is open when
Qis
pressed, and Open Door Anti-Lockout is
enabled through vehicle personalization, all
doors will lock and then the driver door will
immediately unlock. See Vehicle
Personalization 0115. If a passenger door is
open when
Qis pressed, all doors lock.
Pressing
Qmay also arm the theft-deterrent
system. See Vehicle Alarm System 025.
K:Press to unlock the driver door. Press
unlock again within five seconds to unlock
all doors. The RKE transmitter can be
programmed to unlock all doors on the first
button press. See Vehicle Personalization
0 115. The turn signal indicators may flash
to indicate unlocking has occurred. See
Vehicle Personalization 0115.
Pressing
Kmay also disarm the
theft-deterrent system. See Vehicle Alarm
System 025.
For vehicles with the manual liftgate,
unlocking all doors will also unlock the
liftgate.
b: If equipped, press twice quickly to
open or close the liftgate. Press again to
stop the power liftgate.
7: Press and release one time to initiate
vehicle locator. The exterior lamps flash and
the horn chirps three times. Press and hold
7for at least three seconds to sound the
panic alarm. The horn sounds and the turn
signals flash for 30 seconds, or until
7is
pressed again or the vehicle is started.
/: If equipped, first press and releaseQ
then immediately press and hold/for at
least four seconds to start the engine from
outside the vehicle using the RKE
transmitter. See Remote Vehicle Start 013.
Keyless Access Operation
The Keyless Access system allows the doors
to be locked and unlocked and the liftgate
to be accessed without removing the RKE
transmitter from a pocket, purse, briefcase,
etc. The RKE transmitter should be within
1 m (3 ft) of the liftgate or door being
opened.
Keyless Access can be programmed to
unlock all doors on the first lock/unlock
press from the driver door. Keyless
Unlocking can also be turned off. See Vehicle
Personalization 0115.
If equipped with memory seats, RKE
transmitters 1 and 2 are linked to seating
positions of memory 1 or 2. See Memory
Seats 039.
Keyless Unlocking/Locking from the
Driver Door
When the doors are locked and the RKE
transmitter is within 1 m (3 ft) of the driver
door handle, pressing the lock/unlock button

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 11
4. Place the new transmitter into thetransmitter pocket. The transmitter
pocket is inside the center console
storage area between the driver and
front passenger seats, underneath the
liner.
5. Press ENGINE START/STOP. When the transmitter is learned the DIC display
will show that it is ready to program the
next transmitter.
6. Remove the transmitter from the transmitter pocket and press the
transmitter
KorQbutton.
To program additional transmitters,
repeat Steps 3–5.
When all additional transmitters are
programmed, press and hold ENGINE
START/STOP for 12 seconds to exit
programming mode.
7. Put the key back into the transmitter.
8. Replace the key lock cylinder cap. See Door Locks 015.
Programming without Recognized
Transmitters
If two currently recognized transmitters are
not available, follow this procedure to
program up to eight transmitters. This feature is not available in Canada. This
procedure will take approximately
30 minutes to complete. The vehicle must
be off and all of the transmitters you wish
to program must be with you.
1. Remove the key by pressing the button on the side of the RKE transmitter near
the bottom and pull the key out. Never
pull the key out without pressing the
button.
2. Remove the key lock cylinder cap on the driver door handle. See Door Locks015.
Insert the vehicle key of the transmitter
into the key lock cylinder on the driver
door handle and turn the key,
counterclockwise, to the unlock position
five times within 10 seconds.
The DIC displays REMOTE LEARN
PENDING, PLEASE WAIT.
3. Wait for 10 minutes until the DIC displays PRESS ENGINE START BUTTON TO
LEARN and then press ENGINE
START/STOP.
The DIC will again display REMOTE LEARN
PENDING, PLEASE WAIT. 4. Repeat Step 2 two additional times. After
the third time all previously known
transmitters will no longer work with the
vehicle. Remaining transmitters can be
relearned during the next steps.
The DIC display should now show READY
FOR REMOTE # 1.
5. Place the new transmitter into thetransmitter pocket. The transmitter
pocket is inside the center console
storage area between the driver and
front passenger seats, underneath the
liner.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
14 Keys, Doors, and Windows
The climate control system will use the
previous settings during a remote start. The
rear defog may come on during a remote
start based on cold ambient conditions. The
rear fog indicator light does not come on
during a remote start.
If the vehicle has auto heated or ventilated
seats, they may come on during a remote
start. SeeHeated and Ventilated Front Seats
0 41.
If equipped with a remote start heated
steering wheel, it may come on during a
remote start when it is cold outside,
if enabled. See Heated Steering Wheel 090
and
Vehicle Personalization 0115.
Laws in some local communities may restrict
the use of remote starters. For example,
some laws may require a person using
remote start to have the vehicle in view.
Check local regulations for any
requirements.
Do not use the remote start feature if the
vehicle is low on fuel. The vehicle could run
out of fuel.
Other conditions can affect the performance
of the transmitter. See Remote Keyless Entry
(RKE) System 07. Starting the Engine Using Remote Start
1. Press and release
Qon the RKE
transmitter.
2. Immediately press and hold
/for at
least four seconds or until the turn
signal lamps flash. The turn signal lamps
flashing confirms the request to remote
start the vehicle has been received.
During the remote start the doors will be
locked and the parking lamps will remain
on as long as the engine is running.
The engine will shut off after 15 minutes
unless a time extension is done or the
vehicle is started.
3. With the RKE transmitter in the vehicle, press the brake pedal and start the
vehicle to drive.
Extending Engine Run Time
The engine run time can also be extended
by another 15 minutes, if during the first
15 minutes Steps 1 and 2 are repeated while
the engine is still running. An extension can
be requested 30 seconds after starting. This
provides a total of 30 minutes.
The remote start can only be extended once. When the remote start is extended, the
second 15-minute period is added on to the
first 15 minutes for a total of 30 minutes.
A maximum of two remote starts, or a
remote start with an extension, are allowed
between ignition cycles.
The vehicle must be started normally before
the remote start procedure can be used
again.
Canceling a Remote Start
To cancel a remote start, do any of the
following:
.Press and hold/until the parking lamps
turn off.
.Turn on the hazard warning flashers.
.Turn the vehicle on and then off.
Conditions in Which Remote Start Will
Not Work
The remote start will not operate if any of
the following occur:
.An RKE transmitter is in the vehicle.
.The hood is not closed.
.The ignition is in any mode other
than off.
.The hazard warning flashers are on.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 27
Warning (Continued)
into the right lane, you could hit a
vehicle on the right. Check the inside
mirror or glance over your shoulder
before changing lanes.
The passenger side mirror is convex shaped.
A convex mirror's surface is curved so more
can be seen from the driver seat.
Power Mirrors
To adjust the mirrors: 1. Press
jor|to choose the driver or
passenger mirror. 2. Press the arrows on the control pad to
move each mirror in the desired
direction.
Folding Mirrors
Manual Folding Mirrors
The mirrors can be folded inward toward
the vehicle to prevent damage when going
through an automatic car wash. Push the
mirror outward to return it to the original
position.
Memory Mirrors
The vehicle may have memory mirrors. See
Memory Seats 039.
Lane Change Alert (LCA)
The vehicle may have LCA. See Lane Change
Alert (LCA) 0237.
Side Blind Zone Alert
The vehicle may have Side Blind Zone Alert.
See Side Blind Zone Alert (SBZA) 0237.
Heated Mirrors
If equipped, the heated outside mirrors turn
on when the rear window defogger is on
and help to clear fog or frost from the
surface of the mirrors.
K:This button is on the climate control
panel.
See “Rear Window Defogger” underDual
Automatic Climate Control System 0182.
Automatic Dimming Mirror
The vehicle has an automatic dimming
outside mirror on the driver side. The mirror
will adjust for the glare of headlamps
behind you.
Reverse Tilt Mirrors
If equipped with reverse tilt mirrors and
memory seats, the passenger and/or driver
mirror tilts to a preselected position when
the vehicle is in R (Reverse). This allows the
curb to be seen when parallel parking.
The mirror(s) may move from their tilted
position when:
.The vehicle is shifted out of R (Reverse),
or remains in R (Reverse) for about
30 seconds.
.The vehicle is turned off.
.The vehicle is driven in R (Reverse) above
a set speed.
To turn this feature on or off, see Vehicle
Personalization 0115.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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34 Seats and Restraints
Seats and Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . 34
Front Seats
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . 36
Power Seat Adjustment . . . . . . . . . . . . . . . . 36
Lumbar Adjustment . . . . . . . . . . . . . . . . . . . . . 37
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . 37
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Heated and Ventilated Front Seats . . . . . 41
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . 45
Third Row Seats . . . . . . . . . . . . . . . . . . . . . . . . 45
Seat Belts
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Buckle To Drive . . . . . . . . . . . . . . . . . . . . . . . . 48
How to Wear Seat Belts Properly . . . . . . 49
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . 50
Seat Belt Use During Pregnancy . . . . . . . . 54
Seat Belt Extender . . . . . . . . . . . . . . . . . . . . . . 54
Safety System Check . . . . . . . . . . . . . . . . . . . 54
Seat Belt Care . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Replacing Seat Belt System Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Airbag System
Airbag System . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Where Are the Airbags? . . . . . . . . . . . . . . . . 57
When Should an Airbag Inflate? . . . . . . . . 58
What Makes an Airbag Inflate? . . . . . . . . . 59
How Does an Airbag Restrain? . . . . . . . . . 59
What Will You See after an AirbagInflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Passenger Sensing System . . . . . . . . . . . . . . 61
Servicing the Airbag-Equipped Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Adding Equipment to the Airbag-Equipped Vehicle . . . . . . . . . . . . . . 64
Airbag System Check . . . . . . . . . . . . . . . . . . . 65
Replacing Airbag System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Child Restraints
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Infants and Young Children . . . . . . . . . . . . . 67
Child Restraint Systems . . . . . . . . . . . . . . . . 69
Where to Put the Restraint . . . . . . . . . . . . . 70
Lower Anchors and Tethers for Children(LATCH System) . . . . . . . . . . . . . . . . . . . . . . . 72
Replacing LATCH System Parts After a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Securing Child Restraints (With the Seat Belt in the Rear Seat) . . . . . . . . . . . . . . . . 80
Securing Child Restraints (With the Seat Belt in the Front Seat) . . . . . . . . . . . . . . . . 82
Head Restraints
Front Seats
{Warning
With head restraints that are not
installed and adjusted properly, there is a
greater chance that occupants will suffer
a neck/spinal injury in a crash. Do not
drive until the head restraints for all
occupants are installed and adjusted
properly.
The vehicle's front seats have adjustable
head restraints in the outboard seating
positions.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Seats and Restraints 35
Adjust the head restraint so that the top of
the restraint is at the same height as the
top of the occupant's head. This position
reduces the chance of a neck injury in a
crash.
The height of the head restraint can be
adjusted.
To raise or lower the head restraint, press
the button located on the side of the head
restraint, and pull up or push the head
restraint down, and release the button. Pull
and push on the head restraint after the
button is released to make sure that it is
locked in place.
The front seat outboard head restraints are
not removable.
Rear Seats
Second Row Seats
The vehicle’s second row seats have
adjustable head restraints in the outboard
seating positions.
The height of the head restraint can be
adjusted. Pull the head restraint up to raise
it. Try to move the head restraint to make
sure that it is locked in place.
To lower the head restraint, press the
button, located on the top of the seatback,
and push the head restraint down. Try to
move the head restraint after the button is
released to make sure that it is locked in
place.Always adjust the head restraint so that the
top of the restraint is at the same height as
the top of the occupant's head.
If you are installing a child restraint in the
rear seat, see
“Securing a Child Restraint
Designed for the LATCH System” under
Lower Anchors and Tethers for Children
(LATCH System) 072.
Third Row Seats
The vehicle’s third row seats have head
restraints in the outboard seating positions
that cannot be adjusted up or down.
The third row outboard head restraints are
not removable.
The third row outboard head restraints are
designed to be folded.
The head restraint can be folded to allow for
better visibility when the rear seat is
unoccupied.
When folding the seatback down, the head
restraint will automatically fold out of the
way as the seat is folded down.
Return the lowered head restraint to the
upright position until it locks into place.
Push and pull on the head restraint to make
sure it is locked.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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36 Seats and Restraints
When an occupant is in the seat, always
return the head restraint to the upright
position. Pull the head restraint up and push
it rearward until it locks into place. Push and
pull on the head restraint to make sure that
it is locked.
Front Seats
Seat Adjustment
{Warning
You can lose control of the vehicle if you
try to adjust a driver seat while the
vehicle is moving. Adjust the driver seat
only when the vehicle is not moving.To adjust a manual seat:1. Lift the handle under the seat to unlock it.
2. Move the seat forward or rearward to adjust the seat position.
3. Release the handle to stop the seat from moving.
4. Try to move the seat back and forth to be sure it is locked in place. Seat Height Adjuster
If equipped, move the lever up or down to
manually raise or lower the seat.
Power Seat Adjustment
{Warning
You can lose control of the vehicle if you
try to adjust a driver seat while the
vehicle is moving. Adjust the driver seat
only when the vehicle is not moving.

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Seats and Restraints 37
{Warning
The power seats will work with the
ignition off. Children could operate the
power seats and be injured. Never leave
children alone in the vehicle.
To adjust the seat:
.Move the seat forward or rearward by
sliding the control forward or rearward.
.Raise or lower the front part of the seat
cushion by moving the front of the
control up or down.
.Raise or lower the entire seat by moving
the rear of the control up or down.To adjust the seatback, see
Reclining
Seatbacks 037.
To adjust the lumbar support, see Lumbar
Adjustment 037.
Lumbar Adjustment
Press and hold the control forward to
increase or rearward to decrease support.
Reclining Seatbacks
{Warning
Sitting in a reclined position when the
vehicle is in motion can be dangerous.
Even when buckled up, the seat belts
cannot do their job.
The shoulder belt will not be against
your body. Instead, it will be in front of
you. In a crash, you could go into it,
receiving neck or other injuries.
The lap belt could go up over your
abdomen. The belt forces would be there,
not at your pelvic bones. This could cause
serious internal injuries.
For proper protection when the vehicle is
in motion, have the seatback upright.
Then sit well back in the seat and wear
the seat belt properly.