service schedule CHEVROLET TRAX 2017 1.G User Guide

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10122735) - 2017 - crc - 7/12/16
332 Service and Maintenance
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Services Performed

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10122735) - 2017 - crc - 7/12/16
340 Customer Information
Canada
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user inthe U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:
Download owner manuals and
view vehicle-specific how-to videos.
G: View maintenance schedules,
alerts, and OnStar Vehicle
Diagnostic Information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number
(VIN) 0333.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and
warranty information.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10122735) - 2017 - crc - 7/12/16
Customer Information 343
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience. If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled
“Limited Warranty and
Owner Assistance Information”
furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10122735) - 2017 - crc - 7/12/16
346 Customer Information
.Vehicle license plate number.
. Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 072.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00
–
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10122735) - 2017 - crc - 7/12/16
Index 367
Locks (cont'd)Power Door . . . . . . . . . . . . . . . . . . . . . 38
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Loss of Control . . . . . . . . . . . . . . . . . 195
Low Fuel Warning Light . . . . . . . . . 123
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 86
Lumbar Adjustment . . . . . . . . . . . . . . 54
Front Seats . . . . . . . . . . . . . . . . . . . . . 54
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 332
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 327
Maintenance Schedule . . . . . . . . . 322 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 330
Malfunction Indicator Lamp . . . . . 116
Manual Mode . . . . . . . . . . . . . . . . . . . 215
Manual Transmission . . . . . . . . . . . 216 Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Media
Avoiding Untrusted Devices . . 165
Messages Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 131
Brake System . . . . . . . . . . . . . . . . 131 Messages (cont'd)
Compass . . . . . . . . . . . . . . . . . . . . . 131
Door Ajar . . . . . . . . . . . . . . . . . . . . . 131
Engine Cooling System . . . . . . . 132
Engine Oil . . . . . . . . . . . . . . . . . . . . 132
Engine Power . . . . . . . . . . . . . . . . 132
Fuel System . . . . . . . . . . . . . . . . . . 133
Key and Lock . . . . . . . . . . . . . . . . . 133
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 133
Object Detection System . . . . . 134
Ride Control System . . . . . . . . . . 135
Security . . . . . . . . . . . . . . . . . . . . . . 135
Service Vehicle . . . . . . . . . . . . . . . 135
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Transmission . . . . . . . . . . . . . . . . . 136
Vehicle . . . . . . . . . . . . . . . . . . 129, 130
Vehicle Reminder . . . . . . . . . . . . . 136
Window . . . . . . . . . . . . . . . . . . . . . . . 136
Mirrors Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 46
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 45
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 45
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 45
Manual Rearview . . . . . . . . . . . . . . . 46
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Mirrors, Interior Rearview . . . . . . . . 46 Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . . . 287
Multi-band Antenna . . . . . . . . . . . . . 165
N
Navigation OnStar®. . . . . . . . . . . . . . . . . . . . . . 352
Net, Convenience . . . . . . . . . . . . . . 101
New Vehicle Break-In . . . . . . . . . . . 203
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . . 134
Odometer . . . . . . . . . . . . . . . . . . . . . . . 113 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 195
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 246
Engine Oil Life System . . . . . . . 248
Messages . . . . . . . . . . . . . . . . . . . . 132
Pressure Light . . . . . . . . . . . . . . . . 122
Older Children, Restraints . . . . . . . 79
Online Owner Center . . . . . . . . . . . 340
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 349
OnStar
®Additional
Information . . . . . . . . . . . . . . . . . . . . 356
OnStar
®Connections . . . . . . . . . . . 353
OnStar®Diagnostics . . . . . . . . . . . . 355