phone CHEVROLET TRAX 2018 Owner's Guide

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354406) - 2018 - crc - 10/12/17
Customer Information 331
.Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download owner ’s manuals.
. Find the
Chevrolet-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle. To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.
Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354406) - 2018 - crc - 10/12/17
336 Customer Information
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0331.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle Choose a reputable repair facility
that uses quality replacement parts.
See
“Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 077.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354406) - 2018 - crc - 10/12/17
OnStar 343
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
Navigation
OnStar navigation requires a
specific OnStar service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display. For other
vehicles press
=as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354406) - 2018 - crc - 10/12/17
OnStar 345
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System. .
Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
For myChevrolet mobile app
information and compatibility, see
www.my.chevrolet.com.
An active OnStar service,
A compatible device,
factory-installed remote start, and
power locks are required. Data rates
apply. See onstar.com for details
and system limitations.Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354406) - 2018 - crc - 10/12/17
348 OnStar
Advanced Vehicle Diagnostics,
Remote Services, Roadside
Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar
—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 337.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354406) - 2018 - crc - 10/12/17
Index 355
CargoCover . . . . . . . . . . . . . . . . . . . . . . . . . 104
Management System . . . . . . . . . 104
Caution, Danger, and Warning . . . . 3
Chains, Tire . . . . . . . . . . . . . . . . . . . . 287
Charging System Light . . . . . . . . . 118
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . .118
Ignition Transmission Lock . . . 250
Child Restraints
Infants and Young Children . . . . . 85
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 90
Older Children . . . . . . . . . . . . . . . . . . 84
Securing . . . . . . . . . . . . . . . . . . .98, 100
Systems . . . . . . . . . . . . . . . . . . . . . . . . 88
Circuit Breakers . . . . . . . . . . . . . . . . 261
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 301
Interior Care . . . . . . . . . . . . . . . . . . 305
Climate Control Systems . . . . . . . 171 Air Conditioning . . . . . . . . . . . . . . 171
Heating . . . . . . . . . . . . . . . . . . . . . . . 171
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Cluster, Instrument . . . . . . . . . . . . . 113
Clutch, Hydraulic . . . . . . . . . . . . . . . 238
Collision Damage Repair . . . . . . . 334 Compact Spare Tire . . . . . . . . . . . . 293
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . 103
Compass . . . . . . . . . . . . . . . . . . . . . . . 110
Connections OnStar . . . . . . . . . . . . . . . . . . . . . . . 344
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 208
Control of a Vehicle . . . . . . . . . . . . . 179
Convenience Net . . . . . . . . . . . . . . . 105
Convex Mirrors . . . . . . . . . . . . . . . . . . 49
Coolant Engine TemperatureWarning Light . . . . . . . . . . . . . . . 124
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . 171
Cooling System . . . . . . . . . . . . . . . . . 240
Courtesy Lamps . . . . . . . . . . . . . . . . 142
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 333
Cover
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 104
Cruise Control . . . . . . . . . . . . . . . . . . 210 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Cupholders . . . . . . . . . . . . . . . . . . . . . 103
Customer Assistance . . . . . . . . . . . 330
Offices . . . . . . . . . . . . . . . . . . . . . . . . 329 Customer Assistance (cont'd)
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 330
Customer Information
Service PublicationsOrdering Information . . . . . . . . 336
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 327
D
Damage Repair, Collision . . . . . . . 334
Danger, Warning, and Caution . . . . 3
Data CollectionOnStar . . . . . . . . . . . . . . . . . . . . . . . 340
Data Recorders, Event . . . . . . . . . 339
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 139
Defensive Driving . . . . . . . . . . . . . . . 178
Delayed Locking . . . . . . . . . . . . . . . . . 42
Diagnostics OnStar . . . . . . . . . . . . . . . . . . . . . . . 346
Distracted Driving . . . . . . . . . . . . . . . 177
Dome Lamps . . . . . . . . . . . . . . . . . . . 142
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 127
Delayed Locking . . . . . . . . . . . . . . . . 42
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Power Locks . . . . . . . . . . . . . . . . . . . . 42

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354406) - 2018 - crc - 10/12/17
360 Index
Overheating, Engine . . . . . . . . . . . . 244
Overview . . . . . . . . . . . . . . . . . . . . . . . 146
Owner Manual Indicator . . . . . . . . 120
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . 196
Shifting Out of . . . . . . . . . . . . . . . . 197
Parking . . . . . . . . . . . . . . . . . . . . . . . . . 198 Brake . . . . . . . . . . . . . . . . . . . . . . . . . 206
Brake and P (Park)Mechanism Check . . . . . . . . . . 251
Extended . . . . . . . . . . . . . . . . . . . . . 198
Over Things That Burn . . . . . . . 198
Ultrasonic Sensor Light . . . . . . . 123
Parking Assist . . . . . . . . . . . . . . . . . . 215
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 117
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Passenger Sensing System . . . . . 78
Perchlorate Materials
Requirements, California . . . . . . 228
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 134
Phone
Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . 164 Phone (cont'd)
Bluetooth . . . . . . . . . . . . . . . . 159, 160
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 42
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 111
Protection, Battery . . . . . . . . . . . . 144
Reduced Engine Light . . . . . . . . 126
Retained Accessory (RAP) . . . 195
Seat Adjustment . . . . . . . . . . . . . . . . 58
Steering Fluid . . . . . . . . . . . . . . . . . 245
Windows . . . . . . . . . . . . . . . . . . . . . . . 51
Power Steering Warning Lights . . . . . . . . . . . . . . . . . . . . . . . . . 122
Pregnancy, Using Seat Belts . . . . 70
Privacy Vehicle Data Recording . . . . . . . 339
Program Courtesy Transportation . . . . . . 333
Proposition 65 Warning,
California . . . . . . . . . . . .227, 249, 294,
Back Cover
R
RadioAM-FM . . . . . . . . . . . . . . . . . . . . . . . 150
Satellite . . . . . . . . . . . . . . . . . . . . . . . 152
Radio Frequency Statement . . . . 337
Radio Reception . . . . . . . . . . . . . . . . 152
Reading Lamps . . . . . . . . . . . . . . . . . 142
Rear Seat Armrest . . . . . . . . . . . . . . . 65
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 62
Rear Vision Camera (RVC) . . . . . 212
Rear Window Washer/Wiper . . . . 110
Rearview Mirrors . . . . . . . . . . . . . . . . 50
Automatic Dimming . . . . . . . . . . . . . 50
Reclining Seatbacks . . . . . . . . . . . . . 59
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 321
Records Maintenance . . . . . . . . . . . . . . . . . . 323
Recreational Vehicle Towing . . . . 298
Reduced Engine Power Light . . . 126
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 331
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . 31, 34
Remote Vehicle Start . . . . . . . . . . . . 39
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 83
Maintenance . . . . . . . . . . . . . . . . . . 322

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11354406) - 2018 - crc - 10/12/17
362 Index
Shift Lock Control FunctionCheck, Automatic
Transmission . . . . . . . . . . . . . . . . . . 250
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 196
Out of Park . . . . . . . . . . . . . . . . . . . 197
Side Blind Zone Alert (SBZA) . . . 217
Sidemarker
Bulb Replacement . . . . . . . . . . . . 257
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 141
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 293
Special Application Services . . . . 317
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 325
Speedometer . . . . . . . . . . . . . . . . . . . 115
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 123
Start Assist, Hill . . . . . . . . . . . . . . . . . 207
Start Vehicle, Remote . . . . . . . . . . . 39
Starter Switch Check . . . . . . . . . . . 250
Starting the Engine . . . . . . . . . . . . . 192
Steering . . . . . . . . . . . . . . . . . . . . . . . . 179 Fluid, Power . . . . . . . . . . . . . . . . . . 245
Power, Warning Lights . . . . . . . . 122
Wheel Adjustment . . . . . . . . . . . . 108
Wheel Controls . . . . . . . . . . . . . . . 108 Stoplamps and Back-Up Lamps
Bulb Replacement . . . . . . . . . . . . 257
Storage Areas Cargo Cover . . . . . . . . . . . . . . . . . . 104
Cargo ManagementSystem . . . . . . . . . . . . . . . . . . . . . . 104
Convenience Net . . . . . . . . . . . . . 105
Glove Box . . . . . . . . . . . . . . . . . . . . 103
Instrument Panel . . . . . . . . . . . . . 103
Roof Rack System . . . . . . . . . . . . 105
Sunglasses . . . . . . . . . . . . . . . . . . . 103
Underseat . . . . . . . . . . . . . . . . . . . . 104
Storage Compartments . . . . . . . . . 103
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 184
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 52
Sunglass Storage . . . . . . . . . . . . . . . 103
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 216
Roof Rack . . . . . . . . . . . . . . . . . . . . 105T
Tachometer . . . . . . . . . . . . . . . . . . . . . 115
Taillamps Bulb Replacement . . . . . . . . . . . . 257
Text Telephone (TTY) Users . . . . 330
Theft-Deterrent Systems . . . . . 47, 48
Immobilizer . . . . . . . . . . . . . . . . . . . . . 47
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268 All-Season . . . . . . . . . . . . . . . . . . . . 269
Buying New Tires . . . . . . . . . . . . . 282
Chains . . . . . . . . . . . . . . . . . . . . . . . . 287
Changing . . . . . . . . . . . . . . . . . . . . . 288
Compact Spare . . . . . . . . . . . . . . . 293
Designations . . . . . . . . . . . . . . . . . 272
Different Size . . . . . . . . . . . . . . . . . 284
If a Tire Goes Flat . . . . . . . . . . . . 287
Inspection . . . . . . . . . . . . . . . . . . . . 280
Pressure . . . . . . . . . . . . . . . . . . . . . . 275
Pressure Light . . . . . . . . . . . . . . . . 124
Pressure Monitor Operation . . 277
Pressure Monitor System . . . . . 276
Rotation . . . . . . . . . . . . . . . . . . . . . . 281
Sidewall Labeling . . . . . . . . . . . . . 270
Terminology and Definitions . . 272
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 284