CHEVROLET TRAX 2020 Owners Manual

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556235) - 2020 - CRC - 9/19/19
140 Infotainment System
Select from one of the following
Browse options to save a favorite:
Playlists :Touch
Hnext to any
playlist to store the playlist as a
favorite. Touch a screen icon in the
favorite area to recall a favorite
playlist. The first song in the playlist
begins to play.
Artists : Touch
Hnext to any artist
to store the artist as a favorite.
Touch a screen icon in the favorite
area to recall a favorite artist. The
first song in the artist list begins
to play.
Songs : Touch
Hnext to any song
to store the song as a favorite.
Touch a screen icon in the favorite
area to recall a favorite song.
Albums : Touch
Hnext to any
album to store the album as a
favorite. Touch a screen icon in the
favorite area to recall a favorite
album. The first song in the album
list begins to play.
Genres : Touch
Hnext to any
genre to store the genre as a
favorite. Touch a screen icon in the favorite area to recall a favorite
genre. The first song of the genre
begins to play.
Audiobooks :
Touch
Hnext to any
audiobook to store the audiobook as
a favorite. Touch a screen icon in
the favorite area to recall a favorite
audiobook. The first chapter in the
audiobook begins to play.
Media Playback and Mute
USB playback will be paused if the
system is muted. If the steering
wheel mute control is pressed
again, playback will resume.
If the source is changed while in
mute, playback resumes and audio
will unmute.
Auxiliary Jack
This vehicle has an auxiliary input
jack in the center stack. Possible
auxiliary audio sources include:
. Laptop computer
. Audio music player This jack is not an audio output. Do
not plug headphones into the
auxiliary input jack. Set up an
auxiliary device while the vehicle is
parked.
Connect a 3.5 mm (1/8 in) cable
from the auxiliary device to the
auxiliary input jack. When a device
is connected, the system can play
audio from the device over the
vehicle speakers.
If an auxiliary device has already
been connected, but a different
source is currently active, touch
More and select AUX to make the
source active.
Shuffle and Browse are not
available in the AUX source menu.
Bluetooth Audio
Music may be played from a paired
Bluetooth device. See
“Pairing”
under Bluetooth (Overview) 0143 or
Bluetooth (Pairing and Using the
Phone) 0144.
Volume and song selection may be
controlled by using the infotainment
controls or the phone/device.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556235) - 2020 - CRC - 9/19/19
Infotainment System 141
If Bluetooth is selected and no
volume is present, check the
volume setting on both your phone/
device and the infotainment system.
Music can be launched by touching
Bluetooth from the recent sources
list on the left of the screen or touch
More and select the Bluetooth
device.
To play music via Bluetooth:1. Power on the device, and pair to connect the device.
2. Once paired, touch Audio from the Home Page, and touch
Bluetooth.
Bluetooth Sound Menu
See “Infotainment System Sound
Menu” underAM-FM Radio 0134.
Manage Bluetooth Devices
From the Home Page: 1. Touch Audio.
2. Touch More.
3. Touch Bluetooth.
4. Touch Devices to add or delete devices. When selecting Bluetooth, the radio
may not be able to launch the audio
player on the connected device to
start playing. When the vehicle is
not moving, use the phone to begin
playback.
All devices launch audio differently.
When selecting Bluetooth as a
source, the radio may show as
paused on the screen. Press play
on the device or touch
pon the
screen to begin playback.
Browse functionality will be provided
where supported by the Bluetooth
device. This media content will not
be part of the MyMedia
source mode.
Some phones support sending
Bluetooth music information to
display on the radio. When the radio
receives this information, it will
check to see if any is available and
display it. For more information
about supported Bluetooth features,
see my.chevrolet.com/learn.
OnStar System
4G LTE
If equipped with 4G LTE, up to
seven devices, such as
smartphones, tablets, and laptops,
can be connected to high-speed
Internet through the vehicle’s built-in
Wi-Fi hotspot.
Call 1-888-4ONSTAR
(1-888-466-7827) to connect to an
OnStar Advisor for assistance. See
www.onstar.com for vehicle
availability, details, and system
limitations. Service and connectivity
may vary by make, model, year,
carrier, availability, and conditions.
4G LTE service is available in select
markets. 4G LTE performance is
based on industry averages and
vehicle systems design. Some
services require a data plan.
The OnStar App
If equipped, the infotainment system
has OnStar controls in the
embedded OnStar app on the Home
Page. All OnStar functions that can
be performed with the buttons can

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556235) - 2020 - CRC - 9/19/19
142 Infotainment System
be done using the app. To open the
app, select the OnStar icon on the
Home Page. Features vary by
region and model. Features are
subject to change. For more
information on this feature, see
my.chevrolet.com/learn.
Services
The Services tab displays the
default view for the app. Use this
page to launch the available OnStar
services. Select a service to open
its display. Touch Wi-Fi to launch
the connections manager.
Account
The Account tab displays a
snapshot of the account linked with
the vehicle. If there is no such
account, this tab will show all values
as——. The
#will be active even if
there is no active account.
Advisor Call
Selecting Advisor Call is the same
as pressing
Qor calling 1-888-
4ONSTAR (1-888-466-7827). The X option in the upper right corner of
the screen does not end the call, but
returns to the previous display.
Turn-by-Turn Directions
With a connected plan, an OnStar
Advisor can download a destination
to the vehicle or its embedded
navigation system, if equipped.
Touch Turn-by-Turn Directions from
the main page of the OnStar app
and follow the display prompts.
A destination transfer from OnStar
will show the detail view of the
destination when it is transferred
from OnStar to the Navigation
application. Touch OK to go back to
the previous menu. An ABS and
Guidance or Navigation Add-On
Plan is required. See
www.onstar.com for a coverage
map. Services vary by model. Map
coverage is available in the United
States, Puerto Rico, and Canada.
Wi-Fi Hotspot
Touch to display the Settings page,
which shows the configurations for
the vehicle hotspot and allows them
to be changed.
For more information, see
www.onstar.com.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556235) - 2020 - CRC - 9/19/19
Infotainment System 143
Phone
Bluetooth (Overview)
The Bluetooth-capable system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
. Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
. Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system. .
Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”
later in this section.
Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while the ignition is on or in ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all
functions and not all phones work
with the Bluetooth system. See
www.my.chevrolet.com for more
information about compatible
phones.
Controls
Use the buttons on the infotainment
system and the steering wheel to
operate the Bluetooth system.
Steering Wheel Controls
See Steering Wheel Controls 092. Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see
Introduction
0129.
PHONE : Touch the PHONE icon on
the Home Page to enter the phone
main menu.
Audio System
When using the Bluetooth phone
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. The volume level while on a
phone call can be adjusted by
pressing the steering wheel controls
or touching the volume control on
the center stack. The adjusted
volume level remains in memory for
later calls. The volume cannot be
lowered beyond a certain level.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556235) - 2020 - CRC - 9/19/19
144 Infotainment System
Bluetooth (Pairing and
Using the Phone)
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone.
Pairing Information
.A Bluetooth phone with music
capability can be paired to the
vehicle as a phone and a music
player at the same time.
. Up to 10 devices can be paired
to the Bluetooth system.
. The pairing process is disabled
when the vehicle is moving.
. Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system. .
If multiple paired cell phones are
within range of the system, the
system connects to the paired
cell phone that is set to First to
Connect. If there is no phone set
to First to Connect, it will link to
the device which was used last.
To link to a different paired
phone, see “Linking to a
Different Phone” later in this
section.
Pairing a Phone 1. Make sure Bluetooth has been enabled on the cell phone
before pairing is started.
2. Touch the PHONE icon on the Home Page or the phone
shortcut on the applications
tray at the bottom of the
screen.
3. Touch Phone at the top of the infotainment display. There
may also be an Add option in
the middle of the Phone
screen. Touching this Add
Phone option will shortcut to
the Phone List menu.
4. Touch Add Phone. 5. Select the vehicle name shown
on the infotainment display
from your phone’ s Bluetooth
Settings list.
6. Follow the instructions on the cell phone to confirm the
six-digit code shown on the
infotainment display and
touch Pair.
7. Start the pairing process on the cell phone to be paired to the
vehicle. See the cell phone
manufacturer's user guide for
information on this process.
Once the cell phone is paired,
it will show under Connected.
8. If the vehicle does not appear on your phone, there are a few
ways to start the pairing
process over:
.Turn the phone off and then
back on.
. Go back to the beginning of
the Phone menus on the
infotainment display and
restart the pairing process.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556235) - 2020 - CRC - 9/19/19
Infotainment System 145
.Reset the phone, but this
step should be done as a
last effort.
9. If the phone prompts to accept connection or allow phone
book download, select Always
Accept and Allow. The phone
book may not be available if
not accepted.
10. Repeat Steps 1−8 to pair additional phones.
First to Connect Paired Phones
If multiple paired cell phones are
within the range of the system, the
system connects to the paired cell
phone that is set as First to
Connect. To enable a paired phone
as the First to Connect phone, make
sure the phone is turned on, then
touch Settings, then System, and
then touch Phones. Phones will
display all paired and all connected
phones, and media player devices.
Phones can be added and removed,
connected and disconnected. To set
a phone as First to Connect, touch
4
to the right of the phone to open the phone’s settings menu. Select the
First to Connect option, to enable
the setting for that device.
Secondary Phone
A cell phone can be enabled as a
Secondary Phone by touching
4to
the right of the paired cell phone
name to open the phone settings
menu. If a cell phone is enabled as
a Secondary Phone, it can connect
simultaneously alongside another
Bluetooth mobile device. In doing
so, the Secondary Phone will be
labeled as Incoming Calls. This
means the device can only receive
calls. The Address Book of a
Secondary Phone will not be
available and hands-free outgoing
calls cannot be placed using this
cell phone.
If needed, touch the Secondary
Phone while in the Phones list to
swap it into the Outgoing and
Incoming role. This role makes it
possible to place outgoing calls from
the Contacts and Recents list. Listing All Paired and Connected
Phones
1. Touch PHONE on the Home Page or the phone shortcut on
the applications tray at the
bottom of the display.
2. Touch Phones.
Disconnecting a Connected Phone 1. Touch PHONE on the Home Page.
2. Touch Phones.
3. Touch
4next to the connected
cell phone or mobile device to
display the cell phone’s or
mobile device’s information
display.
4. Touch Disconnect.
Deleting a Paired Phone 1. Touch PHONE on the Home Page or the phone shortcut on
the applications tray at the
bottom of the dsplay.
2. Touch Phones.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556235) - 2020 - CRC - 9/19/19
146 Infotainment System
3. Touch4next to the connected
cell phone to display the cell
phone’s or mobile device’s
information display.
4. Touch Forget Device.
Linking to a Different Phone
To link to a different cell phone, the
new cell phone must be in the
vehicle and paired to the Bluetooth
system. 1. Touch PHONE on the Home Page or the phone shortcut on
the applications tray at the
bottom of the display.
2. Touch Phones.
3. Touch the new cell phone to link to from the not connected
phone list. See “First to
Connect Paired Phones”
previously in this section for
more information about setting
the device as the First to
Connect or as a Secondary
Phone.Switching to Handset or
Handsfree Mode
To switch between handset or
handsfree mode:
. While the active call is
hands-free, touch the Handset
display option to switch to the
handset mode.
The mute icon will not be
available nor functional while
Handset mode is active.
. While the active call is on the
handset, touch the Handset
display icon to switch to the
hands-free mode.
Making a Call Using Contacts
and Recent Calls
Calls can be made through the
Bluetooth system using personal
cell phone contact information for all
cell phones that support the Phone
Book feature. Become familiar with
the cell phone settings and
operation. Verify the cell phone
supports this feature.
The Contacts menu accesses the
phone book stored in the cell phone. The Recents menu accesses the
recents call list from your cell
phone.
To make a call using the
Contacts menu:
1. Touch Phone on the Home Page.
2. Touch Contacts.
3. The Contacts list can be searched by using the first
character. Touch A-Z on the
infotainment display to scroll
through the list of names.
Select the name to call.
4. Select the desired contact number to call.
To make a call using the
Recents menu: 1. Touch Phone on the Home Page.
2. Touch Recents.
3. Touch the name or number to call.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556235) - 2020 - CRC - 9/19/19
Infotainment System 147
Making a Call Using the
Keypad
To make a call by dialing the
numbers:1. Touch Phone on the Home Page.
2. Touch Keypad and enter a phone number.
3. Touch
#to start dialing the
number.
Searching Contacts Using the
Keypad
To search for contacts using the
keypad:
1. Touch Phone on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact
names using the digits on the
keypad to search.
Results will show on the right
side of the screen. Touch one
to place a call.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
There are three ways to accept
a call:
.Press
gon the steering wheel
controls.
. Touch Answer on the
infotainment display.
. Select Answer on the instrument
cluster using the select control.
Declining a Call
There are three ways to decline
a call:
. Press
ion the steering wheel
controls.
. Touch Ignore on the infotainment
display.
. Select Ignore on the instrument
cluster using the select control.
Call Waiting
Call waiting must be supported on
the Bluetooth cell phone and
enabled by the wireless service
carrier to work.
Accepting a Call
There are three ways to accept a
call-waiting call:
.
Press
gon the steering wheel
controls.
. Touch Switch on the
infotainment display.
. Select Switch on the instrument
cluster using the select control.
Declining a Call
There are three ways to decline a
call-waiting call:
. Press
ion the steering wheel
controls.
. Touch Ignore on the infotainment
display.
. Select Ignore on the instrument
cluster using the select control.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556235) - 2020 - CRC - 9/19/19
148 Infotainment System
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, press the
phone icon on the Home Page to
display the Call View. While in Call
View, touch the call information of
the call on hold to change calls.
Three-Way Calling
Three-way calling must be
supported on the Bluetooth phone
and enabled by the wireless service
carrier to work.
To start a three-way call while in a
current call:1. In the Call View, select Add Call to add another call.
2. Initiate the second call by selecting from Recents,
Contacts, or Keypad.
3. When the second call is active, press the merge icon to
conference the three-way call
together.
Ending a Call
.Pression the steering wheel
controls. .
Touch
bnext to a call to end
only that call.
. Select End on the instrument
cluster using the select control.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system. Use the Keypad to
enter the number.
Apple CarPlay and
Android Auto
If equipped, Android Auto and/or
Apple CarPlay capability may be
available through a compatible
smartphone. If available, the
Android Auto and Apple CarPlay
icons will appear on the Home Page
of the infotainment display.
To use Android Auto and/or Apple
CarPlay: 1. Download the Android Auto
app to your smartphone from
the Google Play store. There is
no app required for Apple
CarPlay.
2. Connect your Android smartphone or Apple iPhone
by using the compatible phone
USB cable and plugging into a
USB data port. For best
performance, use the device’ s
factory-provided USB cable.
Aftermarket or third-party
cables may not work.
3. When the phone is first connected to activate Apple
CarPlay or Android Auto, the
message “Device Projection
Privacy Consent” will appear.
. Touch Continue to launch
Apple CarPlay or
Android Auto.
. Touch Disable to remove
Apple CarPlay and Android
Auto capability from the
vehicle Settings menu.
Other functions may
still work.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556235) - 2020 - CRC - 9/19/19
Infotainment System 149
The Android Auto and Apple
CarPlay icons on the Home Page
will illuminate depending on the
smartphone. Android Auto and/or
Apple CarPlay may automatically
launch upon USB connection. If not,
touch the Android Auto or Apple
CarPlay icon on the Home Page to
launch.
Press
{on the center stack to
return to the Home Page.
For further information on how to set
up Android Auto and Apple CarPlay
in the vehicle, see my.chevrolet.com
or see Customer Assistance Offices
0 319.
Android Auto is provided by Google
and is subject to Google’s terms
and privacy policy. Apple CarPlay is
provided by Apple and is subject to
Apple’ s terms and privacy policy.
Data plan rates apply. For Android
Auto support see https://
support.google.com/androidauto.
For Apple CarPlay support see
www.apple.com/ios/carplay/. Apple
or Google may change or suspend
availability at any time. Android
Auto, Android, Google, Google Play, and other marks are trademarks of
Google Inc.; Apple CarPlay is a
trademark of Apple Inc.
Press
{on the center stack to exit
Android Auto or Apple CarPlay. To
enter back into Android Auto or
Apple CarPlay, press and hold {on
the center stack.
Apple CarPlay and Android Auto
can be disabled from the
Infotainment system. To do this,
touch Home, Settings, and then
touch the Apps tab along the top of
the display. Use the On/Off toggled
to turn off Apple CarPlay or
Android Auto.
Settings
The settings menu may be
organized into three categories.
Select the desired category by
touching System, Apps, or Vehicle.
To access the menus:
1. Touch the Settings icon on the Home Page on the
infotainment display.
2. Touch the desired category to display a list of available
options.
3. Touch to select the desired feature setting.
4. Touch
9orRto turn off or on a
feature.
5. Touch
zto go to the top level
of the SETTINGS menu.
The menu may contain the
following:
System
The menu may contain the
following: