phone CHEVROLET UPLANDER 2008 1.G Owner's Guide

Repair Facility
GM also recommends that you choose a collision repair
facility that meets your needs before you ever need
collision repairs. Your dealer/retailer may have a collision
repair center with GM-trained technicians and state of the
art equipment, or be able to recommend a collision repair
center that has GM-trained technicians and comparable
equipment.
Insuring Your Vehicle
Protect your investment in your GM vehicle with
comprehensive and collision insurance coverage.
There are signicant differences in the quality of
coverage afforded by various insurance policy terms.
Many insurance policies provide reduced protection to
your GM vehicle by limiting compensation for damage
repairs by using aftermarket collision parts. Some
insurance companies will not specify aftermarket collision
parts. When purchasing insurance, we recommend that
you assure your vehicle will be repaired with GM original
equipment collision parts. If such insurance coverage
is not available from your current insurance carrier,
consider switching to another insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that assures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts.
Read your lease carefully, as you may be charged
at the end of your lease for poor quality repairs.
If a Crash Occurs
Here is what to do if you are involved in a crash.
Try to relax and then check to make sure you are
all right. If you are uninjured, make sure that no
one else in your vehicle, or the other vehicle,
is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until
all matters have been taken care of. Move
your vehicle only if its position puts you in danger
or you are instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental
frame of mind, or anything unrelated to the crash.
This will help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-6for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from
the tow truck operator or write down the driver’s
name, the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these
items in your vehicle.
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Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company
and policy number, and a general description of
the damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable
with their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by
your GM vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair using
aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts. Remember
if your vehicle is leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
If another party’s insurance company is paying for
the repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
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GM will not access this data or share it with others
except: with the consent of the vehicle owner or, if
the vehicle is leased, with the consent of the lessee;
in response to an official request of police or similar
government office; as part of GM’s defense of litigation
through the discovery process; or, as required by
law. Data that GM collects or receives may also be used
for GM research needs or may be made available to
others for research purposes, where a need is shown
and the data is not tied to a specic vehicle or
vehicle owner.
OnStar®
If your vehicle has OnStar®and you subscribe to
the OnStar®services, please refer to the OnStar®Terms
and Conditions for information on data collection and
use. See alsoOnStar
®System on page 2-47in
this manual for more information.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking
and starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not
use or record personal information or link with any
other GM system containing personal information.
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Check
Engine Light...............................................3-44
Checking Things Under the Hood......................5-10
Chemical Paint Spotting...................................5-96
Child Restraints
Built-In Child Restraint..................................1-68
Child Restraint Systems...............................1-49
Infants and Young Children...........................1-46
Lower Anchors and Tethers for Children..........1-53
Older Children.............................................1-42
Securing a Child Restraint in a Rear Seat
Position..................................................1-61
Securing a Child Restraint in the Right
Front Seat Position...................................1-64
Where to Put the Restraint...........................1-52
Chime Level Adjustment.................................3-121
Cigarette Lighter.............................................3-24
Cleaning
Aluminum Wheels........................................5-95
Child Restraint Pad......................................5-92
Exterior Lamps/Lenses.................................5-94
Fabric/Carpet..............................................5-91
Finish Care.................................................5-94
Instrument Panel, Vinyl, and Other Plastic
Surfaces.................................................5-92
Interior.......................................................5-90
Leather......................................................5-92
Tires..........................................................5-96
Underbody Maintenance...............................5-96
Washing Your Vehicle...................................5-93Cleaning (cont.)
Weatherstrips..............................................5-93
Windshield, Backglass, and Wiper Blades.......5-95
Climate Control System...................................3-24
Air Filter, Passenger Compartment.................3-32
Dual..........................................................3-27
Outlet Adjustment........................................3-30
Rear..........................................................3-30
Clock
............................................................3-85
Collision Damage Repair..................................7-11
Compact Spare Tire........................................5-89
Compass.......................................................3-56
Content Theft-Deterrent....................................2-27
Control of a Vehicle.......................................... 4-4
Convenience Center........................................2-62
Convenience Net............................................2-61
Coolant
Engine Temperature Gage............................3-43
Heater, Engine............................................2-34
Cooling System..............................................5-26
Cruise Control................................................3-10
Cruise Control Light........................................3-48
Cupholder(s)..................................................2-56
Customer Assistance Information
Courtesy Transportation.................................. 7-9
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-5
Customer Assistance Offices........................... 7-5
Customer Satisfaction Procedure..................... 7-2
GM Mobility Reimbursement Program............... 7-6
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