phone CHEVROLET VENTURE 2003 1.G Owner's Manual

Roadside Assistance Program
To enhance Chevrolet's strong commitment to customer
satisfaction, Chevrolet is excited to announce the
establishment of the Chevrolet Roadside Assistance
Center. As the owner of a 2003 Chevrolet, membership
in Roadside Assistance is free.
Roadside Assistance is available 24 hours a day,
365 days a year, by calling 1-800-CHEV-USA
(243-8872). This toll-free number will provide you
over-the-phone roadside assistance with minor
mechanical problems. If your problem cannot be
resolved over the phone, our advisors have access to a
nationwide network of dealer recommended service
providers. Roadside membership is free; however some
services may incur costs.
Roadside offers two levels of service to the customer,
Basic CareandCourtesy Care:
RoadsideBasic Careprovides:
·Toll-free number, 1-800-CHEV-USA (243-8872),
text telephone (TTY) users, call 1-888-889-2438
·Free towing for warranty repairs
·Basic over-the-phone technical advice
·Available dealer services at reasonable costs (i.e.,
wrecker services, locksmith/key service, glass
repair, etc.)Roadside
Courtesy Careprovides:
·RoadsideBasic Careservices (as outlined
previously)
Plus:
·FREE Non-Warranty Towing (to the closest dealer
from a legal roadway)
·FREE Locksmith/Key Service (when keys are lost
on the road or locked inside)
·FREE Flat Tire Service (spare installed on the road)
·FREE Jump Start (at home or on the road)
·FREE Fuel Delivery ($5 of fuel delivered on
the road)
Chevrolet offers Courtesy Transportation for customers
needing warranty service. Courtesy Transportation
will be offered in conjunction with the coverage provided
by the Bumper-to-Bumper New Vehicle Limited
Warranty to eligible purchasers of 2003 Chevrolet
passenger cars and light duty trucks. (See your selling
dealer for details.)
Courtesy Careis available to retail and retail lease
customers operating 2003 and newer Chevrolet vehicles
for a period of 3 years/36,000 miles (60 000 km),
whichever occurs ®rst. All
Courtesy Careservices must
be pre-arranged by Chevrolet Roadside or dealer
service management.
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Basic CareandCourtesy Careare not part of
or included in the coverage provided by the New
Vehicle Limited Warranty. Chevrolet reserves the right
to modify or discontinue
Basic CareandCourtesy
Careat any time.
The Roadside Assistance Center uses companies that
will provide you with quality and priority service.
When roadside services are required, our advisors will
explain any payment obligations that may be incurred
for utilizing outside services.
For prompt assistance when calling, please have the
following available to give to the advisor;
·Vehicle Identi®cation Number (VIN)
·License plate number
·Vehicle color
·Vehicle location
·Telephone number where you can be reached
·Vehicle mileage
·Description of problem
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
Courtesy Transportation
Chevrolet has always exempli®ed quality and value in
its offering of motor vehicles. To enhance your
ownership experience, we and our participating dealers
are proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required.
This will reduce your inconvenience during warranty
repairs.
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Cleaning Glass Surfaces..................................5-89
Cleaning Interior Plastic Components.................5-89
Cleaning Leather............................................5-89
Cleaning the Top of the Instrument Panel...........5-89
Cleaning Tires................................................5-92
Cleaning Vinyl................................................5-89
Cleaning Windshield, Backglass and
Wiper Blades..............................................5-92
Cleaning........................................................5-87
Inside of Your Vehicle..................................5-87
Outside of Your Vehicle................................5-90
Underbody Maintenance...............................5-93
Video Screen............................................3-105
Weatherstrips..............................................5-90
Your DVD Player.......................................3-105
Climate Control System...................................3-25
Air Filter, Passenger Compartment.................3-33
Outlet Adjustment........................................3-28
Rear..................................................3-29, 3-31
Compact Disc Messages.................3-71, 3-81, 3-92
Compact Overhead Console.............................2-52
Compact Spare Tire........................................5-86
Compass Variance..........................................3-59
Content Theft-Deferrent....................................2-27
Content Theft-Deterrent System,
Arming and Disarming..................................2-68
Content Theft-Deterrent System........................2-67Control of a Vehicle.......................................... 4-5
Convenience Center........................................2-58
Convenience Net............................................2-57
Coolant.........................................................3-44
Engine Temperature Gage............................3-44
Engine Temperature Warning Message...........3-51
Heater, Engine............................................2-33
Cooling System..............................................5-29
Cruise Control................................................3-11
Cupholder(s)..................................................2-51
Current and Past Model Order Forms................7-11
Customer Assistance Information........................ 7-7
Courtesy Transportation.................................. 7-7
Customer Assistance for Text Telephone
(TTY) Users.............................................. 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-5
Reporting Safety Defects to General Motors....7-10
Reporting Safety Defects to the Canadian
Government............................................7-10
Reporting Safety Defects to the United
States Government.................................... 7-9
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information........7-10
4

Folding or Reclining the Seatbacks . . . 1-10, 1-17, 1-22
Folding the Seatback.......................................1-26
Following Distance..........................................4-41
Footnotes........................................................ 6-5
Front Reading Lamps......................................3-19
Front Seat Storage Net....................................2-54
Fuel............................................................... 5-4
Additives...................................................... 5-6
California Fuel.............................................. 5-5
Filling a Portable Fuel Container..................... 5-9
Filling Your Tank........................................... 5-7
Fuels in Foreign Countries.............................. 5-6
Gage.........................................................3-48
Gasoline Octane........................................... 5-4
Gasoline Speci®cations.................................. 5-5
Low Warning Message.................................3-57
System Inspection.......................................6-16
Fuses...........................................................5-96
Fuses and Circuit Breakers...........................5-96
Windshield Wiper.........................................5-96
G
Gage............................................................3-44
Engine Coolant Temperature.........................3-44
Fuel..........................................................3-48
Speedometer..............................................3-38
Tachometer.................................................3-39Garage Door Opener Compartment...................2-53
Garage Door Opener.......................................2-47
Gasoline......................................................... 5-4
Octane........................................................ 5-4
Speci®cations............................................... 5-5
Gate Operator and Canadian Programming........2-50
Glove Box.....................................................2-51
GM Mobility Program for Persons with
Disabilities.................................................... 7-5
H
Hatch Ajar Warning Message............................3-56
Hazard Warning Flashers................................... 3-6
Head Restraints............................................... 1-6
Headlamp Wiring............................................5-96
Headlamps....................................................5-52
Bulb Replacement.......................................5-52
Front Turn Signal, Sidemarker and
Parking Lamps.........................................5-54
Halogen Bulbs............................................5-52
Headphones...................................................3-93
Highway Hypnosis...........................................4-23
Hill and Mountain Roads..................................4-24
Hitches..........................................................4-39
HomeLink Transmitter, Programming..................2-48
HomeLink
žTransmitter....................................2-47
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