sat nav CHEVROLET VOLT 2011 User Guide

Black plate (1,1)Chevrolet Volt Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-6
Scheduling Service Appointments . . . . . . . . . . . . . . 13-8
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-8
Collision Damage Repair . . . 13-10
Service Publications Ordering Information . . . . . . 13-12
Trademarks and License Agreements . . . . . . . . . . . . . . . 13-13
Open Source Information . . . 13-24
Reporting Safety Defects
Reporting Safety Defects to the United States
Government . . . . . . . . . . . . . . . 13-24
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-25
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-25
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-26
Event Data Recorders . . . . . . 13-26
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-27
Navigation System . . . . . . . . . 13-27
Radio Frequency Identification (RFID) . . . . . . . 13-27
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-28
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.

Black plate (3,1)Chevrolet Volt Owner Manual - 2011
INDEX i-3
CoolantEngine . . . . . . . . . . . . . . . . . . . . . . 10-21
Engine Temperature
Warning Light . . . . . . . . . . . . . . . 5-27
Cooling System . . . . . . . .10-18, 10-20 Engine Messages . . . . . . . . . . . . 5-47
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . 13-8
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Cruise Control . . . . . . . . . . . . . . . . . 9-40
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-29
Messages . . . . . . . . . . . . . . . . . . . . 5-46
Customer Assistance . . . . . . . . . . 13-4 Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-3
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-4
Customer Information Service PublicationsOrdering Information . . . . . . 13-12
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . 13-1D
Damage Repair, Collision . . . . . 13-10
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-26
Database Coverage Explanations . . . . . . . . . . . . . . . . . 7-77
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-3
Defensive Driving . . . . . . . . . . . . . . . 9-4
Delayed Charging Override . . . . 9-52
Delayed Locking . . . . . . . . . . . . . . . 2-11
Destination, Navigation . . . . . . . . 7-51
Devices, Auxiliary . . . . . . . . . . . . . 7-38
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-5
Door Ajar Messages . . . . . . . . . . . . . . . 5-46
Delayed Locking . . . . . . . . . . . . . . 2-11
Locks . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Power Locks . . . . . . . . . . . . . . . . . . 2-11
Drive Belt Routing, Engine . . . . . 12-3
Drive Mode Messages . . . . . . . . . 5-47 Drive Unit
Electric . . . . . . . . . . . . . . . . . . . . . . . 9-32
Driver Efficiency Gauge . . . . . . . 5-17
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-43
Driver Selected Operating Modes . . . . . . . . . . . . . . . . . . . . . . . 9-26
Driving Defensive . . . . . . . . . . . . . . . . . . . . . . 9-4
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Highway Hypnosis . . . . . . . . . . . . 9-10
Hill and Mountain Roads . . . . . . 9-10
If the Vehicle is Stuck . . . . . . . . . 9-13
Loss of Control . . . . . . . . . . . . . . . . 9-8
Off-Road Recovery . . . . . . . . . . . . 9-8
Vehicle Load Limits . . . . . . . . . . . 9-14
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-9
Winter . . . . . . . . . . . . . . . . . . . . . . . . 9-11
Driving for Better Energy Efficiency . . . . . . . 1-25, 9-2
DVD/CD Player . . . . . . . . . . . . . . . . 7-18

Black plate (10,1)Chevrolet Volt Owner Manual - 2011
i-10 INDEX
Safety Defects ReportingCanadian Government . . . . . . 13-25
General Motors . . . . . . . . . . . . . 13-25
U.S. Government . . . . . . . . . . . 13-24
Safety Locks . . . . . . . . . . . . . . . . . . . 2-12
Safety System Check . . . . . . . . . . 3-23
Satellite Radio . . . . . . . . . . . . . . . . . 7-16
Scheduled Maintenance . . . . . . . 11-2
Scheduling Appointments . . . . . . 13-8
Sealant Kit, Tire . . . . . . . . . . . . . . 10-71
Seats Adjustment, Front . . . . . . . . . . . . . . 3-4
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated Front . . . . . . . . . . . . . . . . . . 3-6
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Reclining Seatbacks . . . . . . . . . . . 3-4
Securing Child Restraints . . . . . . . . . . . . . . 3-57, 3-60
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-29
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-13
Service Accessories andModifications . . . . . . . . . . . . . . . . 10-4
Doing Your Own Work . . . . . . . . 10-8
Engine Soon Light . . . . . . . . . . . . 5-21 Service (cont.)
Maintenance Records . . . . . . . . 11-8
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering Information . . . . . . . . . . . . . . . . 13-12
Scheduling Appointments . . . . . 13-8
Vehicle Messages . . . . . . . . . . . . 5-51
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . 5-25
Servicing the Airbag . . . . . . . . . . . 3-38
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 9-22
Out of Park . . . . . . . . . . . . . . . . . . . 9-23
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-4
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-15
Sport Mode Light . . . . . . . . . . . . . . 5-26
Start Check Propulsion
System . . . . . . . . . . . . . . . . . . . . 10-29
Remote . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Starting and Stopping the Vehicle . . . . . . . . . . . . . . . . . . . . . . . 9-20 Starting the Vehicle
Messsages . . . . . . . . . . . . . . . . . . . 5-52
Status Screens Charging . . . . . . . . . . . . . . . . . . . . . 9-52
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-6 Fluid, Power . . . . . . . . . . . . . . . . 10-24
Wheel Adjustment . . . . . . . . . . . . . 5-6
Wheel Controls . . . . . . . . . . . . . . . . 5-6
Storage Areas Cargo Cover . . . . . . . . . . . . . . . . . . . 4-2
Floor Console . . . . . . . . . . . . . . . . . 4-1
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel . . . . . . . . . . . . . . 4-1
Umbrella . . . . . . . . . . . . . . . . . . . . . . . 4-2
Storing the Tire Sealant and Compressor Kit . . . . . . . . . 10-78
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-13
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-19
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Symbols, Navigation . . . . . . . . . . . 7-47
System Infotainment . . . . . . . . . . . . . . . . . . . 7-2
System Needs Service, If . . . . . . 7-76
System Operation . . . . . . . . . . . . . 9-24