emergency towing CHEVROLET VOLT 2014 1.G Owners Manual

(7,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-6014139) -
2014 - CRC - 9/16/13
Customer Information 13-7
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to Canadian
Vehicles
.Fuel Delivery:Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits and
Assistance: Must be over
150 km (93 miles) from where
the trip was started to qualify.
General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a copy of
the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
.Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner's responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.

(10,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-6014139) -
2014 - CRC - 9/16/13
13-10 Customer Information
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs by using
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, werecommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program on
page 13-5.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.

(8,1)Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada-6014139) -
2014 - CRC - 9/16/13
i-8 INDEX
OnStar®Additional
Information . . . . . . . . . . . . . . . . . . . 14-5
OnStar
®Connections . . . . . . . . . . 14-3
OnStar®Diagnostics . . . . . . . . . . . 14-5
OnStar®Emergency . . . . . . . . . . . 14-2
OnStar®Navigation . . . . . . . . . . . . 14-2
OnStar®Overview . . . . . . . . . . . . . 14-1
OnStar®Security . . . . . . . . . . . . . . 14-2
Ordering Service Publications . . . . . . . . .13-11
Out of Fuel/Engine
Unavailable . . . . . . . . . . . . . . . . . . 9-25
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Overheating, Engine . . . . . . . . . . 10-19
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 9-19
Shifting Out of . . . . . . . . . . . . . . . . 9-20
Parking Brake and P (Park)Mechanism Check . . . . . . . . 10-25
Over Things That Burn . . . . . . . 9-21 Parking Assist
Ultrasonic . . . . . . . . . . . . . . . . . . . . . 9-40
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-17
Passenger Sensing System . . . 3-23
Pedestrian Friendly Alert . . . . . . . 5-6
Perchlorate Materials Requirements, California . . . . . 10-2
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-54
Plug-In Charging . . . . . . . . . . . . . . 9-47
Power
Button . . . . . . . . . . . . . . . . . . . . . . . . 9-16
Door Locks . . . . . . . . . . . . . . . . . . . 2-11
Flows . . . . . . . . . . . . . . . . . . . . . . . . . 5-29
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Protection, Battery . . . . . . . . . . . . . 6-6
Retained Accessory (RAP) . . . 9-19
Windows . . . . . . . . . . . . . . . . . . . . . 2-18
Pregnancy, Using Safety
Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-15 Program
Courtesy Transportation . . . . . . 13-8
Programmable Charging . . . . . . . 5-31
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-2
Propulsion Power Messages . . . . . . . . . . . . . . . . . . . . 5-50
R
Radio Frequency
Identification (RFID) . . . . . . . . 13-15
Statement . . . . . . . . . . . . . . . . . . 13-15
Reading Lamps . . . . . . . . . . . . . . . . . 6-5
Ready Indicator . . . . . . . . . . . . . . . . 5-27
Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-7
Rear Vision Camera (RVC) . . . . 9-42
Rearview Mirrors . . . . . . . . . . . . . . 2-17 Automatic Dimming . . . . . . . . . . . 2-17
Reclining Seatbacks . . . . . . . . . . . . 3-4
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . 11-10
Records Maintenance . . . . . . . . . . . . . . . . .11-12
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-78
Regenerative Braking . . . . . . . . . . 9-32