towing CHEVROLET VOLT 2019 User Guide

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
306 Vehicle Care
If the vehicle is equipped with a tow
eye, only use the tow eye to pull the
vehicle onto a flatbed car carrier
from a flat road surface. Do not use
the tow eye to pull the vehicle from
snow, mud, or sand.
Caution
Improper use of the tow eye can
cause vehicle damage. Use
caution and low speeds to
prevent damage to the vehicle.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
To load a vehicle onto a flatbed
carrier: 1. The vehicle must be on a flat surface.
2. The front tires must be properly inflated. If necessary, move a
rear tire to the front to replace
a flat or damaged tire.
If equipped, use the spare tire
to replace a flat or
damaged tire. 3. Remove the tow eye bolt from
the rear storage area.
4. Remove the front bumper tow eye cover.
5. Screw the tow eye bolt into thebumper.
The tow cable can hook into
the tow eye bolt and pull the
vehicle onto the flatbed tow
truck.
6. Ramps are required for thefront fascia to clear the flatbed.
Caution
If ramps are not used, the front
fascia will come into contact with
the flatbed and may cause
damage. Always use ramps.
7. Use the proper nylon strap harnesses around the tires to
secure them to the flatbed car
carrier.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
Vehicle Care 307
8. If the car is parked at an angleso that the front toe eye cannot
be accessed, wrap a tow strap
around both of the rear trailing
arms and pull the vehicle onto
a flat surface. Do not wrap the
tow strap around the rear
torque tube.
Caution
When using tow straps to move
the vehicle, damage may occur if
the tow straps contact the rear
fascia. Do not let the tow straps
contact the rear fascia. To tow the vehicle behind another
vehicle for recreational purposes,
such as behind a motor home, see
Recreational Vehicle Towing
0307.
Recreational Vehicle
Towing
Recreational vehicle towing refers to
towing the vehicle behind another
vehicle such as a motor home. The
two most common types of
recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly.
Here are some important things to
consider before recreational vehicle
towing:
.
Before towing the vehicle,
become familiar with the local
laws that apply to recreational
vehicle towing. These laws may
vary by region. .
The towing capacity of the
towing vehicle. Read the tow
vehicle manufacturer's
recommendations.
. How far the vehicle can be
towed. Some vehicles have
restrictions on how far and how
long they can tow.
. Whether the vehicle has the
proper towing equipment. See
your dealer or trailering
professional for additional advice
and equipment
recommendations.
. Whether the vehicle is ready to
be towed. Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.
Caution
Use of a shield mounted in front
of the vehicle grille could restrict
airflow and cause damage to the
electric drive unit. The repairs
would not be covered by the
(Continued)

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
308 Vehicle Care
Caution (Continued)
vehicle warranty. If using a shield,
only use one that attaches to the
towing vehicle.
Dinghy Towing
Caution
If the vehicle is towed with all four
wheels on the ground, the drive
unit could be damaged. Repairs
would not be covered by the(Continued)
Caution (Continued)
vehicle warranty. Do not tow the
vehicle with all four wheels on the
ground.
The vehicle was not designed to be
towed with all four wheels on the
ground. If the vehicle must be
towed, a dolly should be used. See
the information on dolly towing
following.
Dolly Towing from the Front
The vehicle can be towed from the
front using a dolly. To tow the
vehicle using a dolly: 1. Attach the dolly to the tow vehicle following the dolly
manufacturer's instructions.
2. Drive the front wheels onto the dolly.
3. Put the shift lever in P (Park).
4. Set the parking brake and turn the vehicle off.
5. Clamp the steering wheel in a straight-ahead position with a
clamping device designed for
towing.
6. Secure the vehicle to the dolly
with a lash over the tire. Do not
lash though the wheel.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
Vehicle Care 309
7. Release the parking brake.
8. Check for adequate rear fasciato ground clearance.
Dolly Towing from the Rear
Caution
Towing the vehicle from the rear,
with the front wheels on the
ground, could damage the drive
unit, and front fascia. Do not tow
the vehicle from the rear with the
front wheels on the ground.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants 0329.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
(Continued)
Caution (Continued)
your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8,274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.
Caution
Do not power wash any
component under the hood that
has this
esymbol.
(Continued)

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
320 Service and Maintenance
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services. The
Additional Required Services -
Normal are for vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load Limits
0 164. .
Are driven on reasonable road
surfaces within legal driving
limits.
. Use the recommended fuel. See
Recommended Fuel 0229.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
. Mainly driven in heavy city traffic
in hot weather.
. Mainly driven in hilly or
mountainous terrain.
. Frequently towing a trailer.
. Used for high speed or
competitive driving.
. Used for taxi, police, or delivery
service. Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See
Doing Your Own
Service Work 0237.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
340 Customer Information
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station. .
Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest certified Volt or ELR
dealer for warranty service, or if
the vehicle was in a crash and
cannot be driven. Assistance is
not given when the vehicle is
stuck in the sand, mud, or snow.
Emergency towing may be
covered during the Extended
Vehicle (EV) warranty.
. Flat Tire Change: Service to
change a flat tire with the tire
sealant and compressor kit.
If the tire has been separated
from the wheel, has damaged
sidewalls, or has a large
puncture, the tire is too severely
damaged for the tire sealant and
compressor kit to be effective
and the vehicle will have to be
towed. It is the owner's responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 mi.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
344 Customer Information
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0339.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number .
Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
In a crash, the sensing system may
shut down the high voltage system.
See Battery - North America 0255
for important safety information.
If an airbag has inflated, see What
Will You See after an Airbag
Inflates? 072.
If the vehicle is damaged from a
crash, flood, fire, or other event it
may be necessary to have the
vehicle inspected. SeeBattery -
North America 0255 andHigh
Voltage Safety Information 021 for
important safety information.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
Index 365
Fuel (cont'd)Recommended . . . . . . . . . . . . . . . 229
Top Tier . . . . . . . . . . . . . . . . . . . . . . 229
Function Check
Electric Drive Unit ShiftLock Control . . . . . . . . . . . . . . . . 257
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 264
Fuses and Circuit Breakers . . . 264
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 267
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 270
G
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 258
GaugesBattery . . . . . . . . . . . . . . . . . . . . . . . .110
Driver Efficiency . . . . . . . . . . . . . . . 111
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Odometer . . . . . . . . . . . . . . . . . . . . . .110
Power Indicator . . . . . . . . . . . . . . . .112
Speedometer . . . . . . . . . . . . . . . . . .110
Trip Odometer . . . . . . . . . . . . . . . . .110
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 107 General Information
Service and Maintenance . . . . . 319
Towing . . . . . . . . . . . . . . . . . . . . . . . . 233
Vehicle Care . . . . . . . . . . . . . . . . . . 236
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 98
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 339
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 260
Hatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Hazard Warning Flashers . . . . . . . 145
Head Restraints . . . . . . . . . . . . . . . . . 53
Headlamps . . . . . . . . . . . . . . . . . . . . . 260
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 260
Automatic . . . . . . . . . . . . . . . . . . . . . 145
Bulb Replacement . . . . . . . . . . . . 260
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 144
Flash-to-Pass . . . . . . . . . . . . . . . . . 144
High-Beam On Light . . . . . . . . . . 122
High/Low Beam Changer . . . . . 144
Lamps On Reminder . . . . . . . . . 122
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 60
Steering Wheel . . . . . . . . . . . . . . . 102
Heated Front Seats . . . . . . . . . . . . . . 57
Heated Mirrors . . . . . . . . . . . . . . . . . . . 49 Heating . . . . . . . . . . . . . . . . . . . . . . . . . 150
High Voltage Battery Gauge . . . . 110
High Voltage Devices and
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 263
High-Beam On Light . . . . . . . . . . . . 122
Hill and Mountain Roads . . . . . . . . 162
Hill Start Assist (HSA) . . . . . . . . . . 184
Hold Mode Light . . . . . . . . . . . . . . . . 118
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 61
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
I
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 47
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . .119
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 81
Information
Energy . . . . . . . . . . . . . . . . . . . . . . . 131
Publication Ordering . . . . . . . . . . 345
Infotainment . . . . . . . . . . . . . . . . . . . . 149
Infotainment System . . . . . . . . . . . . 348
Instrument Cluster . . . . . . . . . . . . . . 107
Interior Rearview Mirrors . . . . . . . . . 49
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
368 Index
Passenger Sensing System . . . . . 74
Pedestrian Safety Signal . . . . . . . 102
Perchlorate MaterialsRequirements, California . . . . . . 237
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 137
Plug-In Charging . . . . . . . . . . . . . . . 214
Power
Button . . . . . . . . . . . . . . . . . . . . . . . . 168
Door Locks . . . . . . . . . . . . . . . . . . . . . 43
Flows . . . . . . . . . . . . . . . . . . . . . . . . . 123
Indicator Gauge . . . . . . . . . . . . . . .112
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Outlets . . . . . . . . . . . . . . . . . . . . . . . 104
Protection, Battery . . . . . . . . . . . . 148
Retained Accessory (RAP) . . . 171
Seat Adjustment . . . . . . . . . . . . . . . . 55
Windows . . . . . . . . . . . . . . . . . . . . . . . 50
Pregnancy, Using Seat Belts . . . . 65
Privacy Vehicle Data Recording . . . . . . . 347
Program Courtesy Transportation . . . . . . 341
Programmable Charging . . . . . . . . 123
Prohibited Fuels . . . . . . . . . . . . . . . . 229 Proposition
65 Warning,
California . . . . . . . . . . . .236, 255, 299,
Back Cover
Propulsion Power Messages . . . 136
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 345
R
Radio Frequency Statement . . . . 345
Reading Lamps . . . . . . . . . . . . . . . . . 147
Ready Indicator . . . . . . . . . . . . . . . . . 122
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 58
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 60
Rear Storage . . . . . . . . . . . . . . . . . . . . 98
Rear Vision Camera (RVC) . . . . . 202
Rearview Mirrors . . . . . . . . . . . . . . . . 49 Automatic Dimming . . . . . . . . . . . . . 49
Reclining Seatbacks . . . . . . . . . . . . . 55
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 329
Records Maintenance . . . . . . . . . . . . . . . . . . 331
Recreational Vehicle Towing . . . . 307
Regenerative Braking . . . . . . . . . . . 185 Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 339
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 31
Remote Start . . . . . . . . . . . . . . . . . . . . 38
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 80
Maintenance . . . . . . . . . . . . . . . . . . 330
Replacing Airbag System . . . . . . . . 80
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 92
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 67
Reporting Safety Defects Canadian Government . . . . . . . . 346
General Motors . . . . . . . . . . . . . . . 347
U.S. Government . . . . . . . . . . . . . 346
Requirements Electrical Battery Charging . . . 228
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 85
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 171
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 161
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 339
Rotation, Tires . . . . . . . . . . . . . . . . . . 284

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
370 Index
Storage Areas (cont'd)Glove Box . . . . . . . . . . . . . . . . . . . . . . 98
Storage Compartments . . . . . . . . . . 98
Storing the Tire Sealant and Compressor Kit . . . . . . . . . . . . . . . 299
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 164
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 51
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Engine Air Filter Life . . . . . . . . . . 244
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 206
Infotainment . . . . . . . . . . . . . 149, 348
System Operation Electric Vehicle . . . . . . . . . . . . . . . 173
Systems
Driver Assistance . . . . . . . . . . . . . 201
T
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 261
Text Telephone (TTY) Users . . . . 338
Theft-Deterrent Systems . . . . . . . . . 47Immobilizer . . . . . . . . . . . . . . . . . . . . . 47
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272 All-Season . . . . . . . . . . . . . . . . . . . . 273 Tires (cont'd)
Buying New Tires . . . . . . . . . . . . . 286
Chains . . . . . . . . . . . . . . . . . . . . . . . . 291
Designations . . . . . . . . . . . . . . . . . 275
Different Size . . . . . . . . . . . . . . . . . 287
If a Tire Goes Flat . . . . . . . . . . . . 291
Inspection . . . . . . . . . . . . . . . . . . . . 284
Low Profile . . . . . . . . . . . . . . . . . . . 274
Pressure . . . . . . . . . . . . . . . . . . . . . . 279
Pressure Light . . . . . . . . . . . . . . . . 120
Pressure Monitor Operation . . 281
Pressure Monitor System . . . . . 280
Rotation . . . . . . . . . . . . . . . . . . . . . . 284
Sealant and
Compressor Kit . . . . . . . . . . . . . 292
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . . . 299
Sidewall Labeling . . . . . . . . . . . . . 274
Terminology and Definitions . . 276
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 288
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 289
Wheel Replacement . . . . . . . . . . 290
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 285
Winter . . . . . . . . . . . . . . . . . . . . . . . . 273
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 229 Towing
General Information . . . . . . . . . . 233
Recreational Vehicle . . . . . . . . . . 307
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 305
Traction Control System(TCS)/StabiliTrak Light . . . . . . .119
Off Light . . . . . . . . . . . . . . . . . . . . . . .119
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 186
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . . 341
Trip Odometer . . . . . . . . . . . . . . . . . . 110
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 146
U
Uniform Tire Quality Grading . . . 288
Using This Manual . . . . . . . . . . . . . . . . 2
Utility Interruption ofCharging . . . . . . . . . . . . . . . . . . . . . . 227
V
Vehicle
Alarm System . . . . . . . . . . . . . . . . . . 46
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 159
Identification Number (VIN) . . . 332
Load Limits . . . . . . . . . . . . . . . . . . . 164