fuel reserve CHEVROLET VOLT 2019 Owner's Manual

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
Driving and Operating 177
Mode mainly during highway or high
speed driving to maximize both EV
miles and fuel efficiency.
Hold Mode is only available when
the vehicle is in Electric Mode. This
mode places the remaining battery
charge into a reserve for the driver
to use as desired. Selecting this
mode transitions the vehicle to
Extended Range Mode to maintain
the battery charge reserve.
Upon exiting Hold Mode, the
reserved battery charge becomes
available again and the vehicle
returns to Electric Mode. If the
transition is from Hold Mode directly
to Mountain Mode, the electric
range displayed adjusts for the
Mountain Mode charge reserve.
Hold Mode will not change normal
vehicle acceleration or braking
performance.
Press MODE to select Hold Mode.
Press MODE again to return to
Normal Mode and it becomes active
after three seconds.Each time the vehicle is started, it
will return to Normal Mode.
Out of Fuel/Engine
Unavailable
If the vehicle runs out of fuel, or the
engine will not start due to a
malfunction, the vehicle can
continue to be driven in Electric
Mode until the current charge is
depleted. The vehicle will have less
responsive acceleration. Driver
Information Center (DIC) messages
indicate reduced propulsion power,
that the engine is not available, and
the need for fuel or service.
Once the vehicle is refueled, or the
malfunction is corrected, the engine
will start the next time the vehicle is
turned on to perform a self test, and
DIC messages will not be displayed.
Once the engine starts successfully,
normal operation will continue in
either Electric or Extended Range
Mode. The engine may stop running
after the self test is completed,
based on the current mode of
operation.
Maintenance Modes
Engine Maintenance Mode (EMM)
EMM runs the engine to keep it in
good working condition after
approximately six weeks of no or
very limited engine operation. EMM
will force the engine to run, even if
there is a charge to power the
vehicle.
When EMM is needed, the EMM
notification will display.
If Start is selected, EMM will begin.
The engine will not start until after a
short delay once shifted into
D (Drive). The engine will run for a
set amount of time without turning

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
340 Customer Information
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station. .
Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest certified Volt or ELR
dealer for warranty service, or if
the vehicle was in a crash and
cannot be driven. Assistance is
not given when the vehicle is
stuck in the sand, mud, or snow.
Emergency towing may be
covered during the Extended
Vehicle (EV) warranty.
. Flat Tire Change: Service to
change a flat tire with the tire
sealant and compressor kit.
If the tire has been separated
from the wheel, has damaged
sidewalls, or has a large
puncture, the tire is too severely
damaged for the tire sealant and
compressor kit to be effective
and the vehicle will have to be
towed. It is the owner's responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 mi.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
342 Customer Information
furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM for shuttle service. If U.S.
customers arrange their own
transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costsand be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.