lock CHEVROLET VOLT 2020 Owners Manual
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 2020, Model line: VOLT, Model: CHEVROLET VOLT 2020Pages: 347, PDF Size: 5.71 MB
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Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556250) - 2020 - CRC - 2/11/20
Service and Maintenance 307
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
UsageFluid/Lubricant
Electric Drive Unit See your dealer.
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 19353126, in Canada 19353127).
Key Lock Cylinders, Hood and Liftgate Hinges Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Vehicle Coolant Circuits Use Only Premix DEX-COOL Coolant (GM Part No. 12378390, in Canada 10953456). SeeCooling System0238.
Weatherstrip Conditioning Weatherstrip lubricant (GM Part No. 3634770, in Canada 10953518) or equivalent.
Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.
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Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556250) - 2020 - CRC - 2/11/20
316 Customer Information
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
From the U.S., call 1-888-811-1926;
Text Telephone (TTY):
1-888-889-2438.
From Canada, call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
. Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.
Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
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Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 317
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest certified Bolt EV dealer
for warranty service, or if the
vehicle was in a crash and
cannot be driven. Assistance is
not given when the vehicle is
stuck in the sand, mud, or snow.
Emergency towing may be
covered during the Extended
Vehicle (EV) warranty.
. Flat Tire Change: If the tire has
been separated from the wheel,
has damaged sidewalls, or has a
large puncture, the tire is too
severely damaged for the self
sealing tire to be effective and
the vehicle will have to be
towed. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery. .
Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to Canadian
Vehicles
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km (93 mi) from where the
trip was started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
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Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556250) - 2020 - CRC - 2/11/20
Customer Information 321
In a crash, the sensing system may
shut down the high voltage system.
SeeBattery - North America 0242
for important safety information.
If an airbag has inflated, see What
Will You See after an Airbag
Inflates? 051.
If the vehicle is damaged from a
crash, flood, fire, or other event it
may be necessary to have the
vehicle inspected. SeeBattery -
North America 0242 for important
safety information.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty. Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
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Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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324 Customer Information
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven or used. For
example, the vehicle uses computer
modules to monitor and control
electric drive unit performance, to
monitor the conditions for airbag
deployment and to deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle or to
help GM improve safety or features.
Some modules may also store data
about how the vehicle is operated,
such as rate of energy consumption
or average speed. These modules
may retain personal preferences,
such as radio presets, seat
positions, and temperature settings.
Cybersecurity
GM collects information about the
use of your vehicle including
operational and safety related
information. We collect this
information to provide, evaluate,
improve, and troubleshoot our
products and services and to
develop new products and services.
The protection of vehicle electronics
systems and customer data from
unauthorized outside electronic
access or control is important to
GM. GM maintains appropriate
security standards, practices,
guidelines and controls aimed at
defending the vehicle and the
vehicle service ecosystem against
unauthorized electronic access,
detecting possible malicious activity
in related networks, and responding
to suspected cybersecurity incidents
in a timely, coordinated and effective
manner. Security incidents could
impact your safety or compromise
your private data. To minimize
security risks, please do not connect
your vehicle electronic systems to
unauthorized devices or connect
your vehicle to any unknown oruntrusted networks (such as
Bluetooth, WIFI or similar
technology). In the event you
suspect any security incident
impacting your data or the safe
operation of your vehicle, please
stop operating your vehicle and
contact your dealer.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.
How various systems in your
vehicle were operating;
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Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556250) - 2020 - CRC - 2/11/20
328 OnStar
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the vehicle from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.
Prior to vehicle purchase. Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, and Roadside Assistance
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
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Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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330 OnStar
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0230. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
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Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556250) - 2020 - CRC - 2/11/20
334 Connected Services
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
myChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s energy level,
range or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.chevrolet.com. Message and
data rates may apply.
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Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 335
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 234
Accessory Power . . . . . . . . . . . . . . . 184
Add-On Electrical Equipment . . . 230
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 328
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 304
Agreements
Trademarks and License . . . . . 161
Air Conditioning . . . . . . . . . . . . . . . . 163
Air Conditioning Regular Operation . . . . . . . . . . . . . . . . . . . . . 169
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 168
Air Intake . . . . . . . . . . . . . . . . . . . . . . . 168
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 167
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 58
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 51
Passenger Sensing System . . . . 53
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 51
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 51 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 50
Where Are the Airbags? . . . . . . . . 48
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 57
Passenger Status Indicator . . . 100
Readiness Light . . . . . . . . . . . . . . 100
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 57
System Check . . . . . . . . . . . . . . . . . . 47
Alarm Vehicle Security . . . . . . . . . . . . . . . . 22
Alert Lane Change . . . . . . . . . . . . . . . . . 209
Side Blind Zone (SBZA) . . . . . . 209
All-Season Tires . . . . . . . . . . . . . . . . 257
AM-FM Radio . . . . . . . . . . . . . . . . . . . 140
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . 143
Antilock Brake System (ABS) . . . 191 Warning Light . . . . . . . . . . . . . . . . . 103
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 291
Interior . . . . . . . . . . . . . . . . . . . . . . . . 295
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . 154
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336 Index
ArmrestRear Seat . . . . . . . . . . . . . . . . . . . . . . 38
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 316
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 203
Assistance Systems for
Parking and Backing . . . . . . . . . . 200
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . 150
Theft-Deterrent Feature . . . . . . . 136
Automatic Climate Control System . . . . . . . 163
Door Locks . . . . . . . . . . . . . . . . . . . . . 19
Emergency Braking (AEB) . . . . 205
Headlamp System . . . . . . . . . . . . 131
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . 149
B
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 98Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 134
Power Protection . . . . . . . . . . . . . 134
Battery - North America . . . . 242, 284
Battery Gauge High Voltage . . . . . . . . . . . . . . . . . . . . 98
Blade Replacement, Wiper . . . . . 244 Bluetooth
Overview . . . . . . . . . . . . . . . . . . . . . 153
Bluetooth Audio . . . . . . . . . . . . . . . . 150
Brake Parking, Electric . . . . . . . . . . . . . . 192
System Warning Light . . . . . . . . 102
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Antilock . . . . . . . . . . . . . . . . . . . . . . . 191
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 193
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Regenerative Braking . . . . . . . . . 194
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 173 AutomaticEmergency (AEB) . . . . . . . . . . . 205
Braking System Front Pedestrian (FPB) . . . . . . . 207
Break-In, New Vehicle . . . . . . . . . . 182
Bulb Replacement Halogen Bulbs . . . . . . . . . . . . . . . . 247
Headlamp Aiming . . . . . . . . . . . . . 247
Headlamps . . . . . . . . . . . . . . . . . . . 247
High Intensity Discharge(HID) Lighting . . . . . . . . . . . . . . . 248
License Plate Lamps . . . . . . . . . 249
Taillamps, Turn Signal, Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 248
Buying New Tires . . . . . . . . . . . . . . . 271
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 89
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 234
California Proposition
65 Warning . . . . . . . . . .233, 242, 284, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and
Specifications . . . . . . . . . . . . . . . . . 311
Carbon Monoxide Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 21
Winter Driving . . . . . . . . . . . . . . . . 177
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Management System . . . . . . . . . . . 83
Caution, Danger, and Warning . . . . 2
Center Console Storage . . . . . . . . . 82
Chains, Tire . . . . . . . . . . . . . . . . . . . . 276
Charge Cord . . . . . . . . . . . . . . . . . . . . 222
Charging Delay Override . . . . . . . . . . . . . . . 217
Electrical Requirements . . . . . . 229
Plug-In . . . . . . . . . . . . . . . . . . . . . . . 214
Programmable . . . . . . . . . . . . . . . . 107
Utility Interruption . . . . . . . . . . . . . 228