tow CHEVROLET VOLT 2020 Owner's Guide

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556250) - 2020 - CRC - 2/11/20
Vehicle Care 291
Caution
Towing the vehicle from the rear
could damage it. Also, repairs
would not be covered by the
vehicle warranty. Never have the
vehicle towed from the rear.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
your dealer. Follow all
manufacturer directions regarding(Continued)
Caution (Continued)
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8 274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.
Caution
Do not power wash any
component under the hood that
has this
esymbol.
(Continued)

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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292 Vehicle Care
Caution (Continued)
This could cause damage that
would not be covered by the
vehicle warranty.
If using an automatic car wash,
follow the car wash instructions. The
windshield wiper and rear window
wiper, if equipped, must be off.
Remove any accessories that may
be damaged or interfere with the car
wash equipment.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Finish Care
Application of aftermarket clearcoat
sealant/wax materials is not
recommended. If painted surfaces
are damaged, see your dealer to have the damage assessed and
repaired. Foreign materials such as
calcium chloride and other salts, ice
melting agents, road oil and tar, tree
sap, bird droppings, chemicals from
industrial chimneys, etc., can
damage the vehicle's finish if they
remain on painted surfaces. Wash
the vehicle as soon as possible.
If necessary, use non-abrasive
cleaners that are marked safe for
painted surfaces to remove foreign
matter.
Occasional hand waxing or mild
polishing should be done to remove
residue from the paint finish. See
your dealer for approved cleaning
products.
Do not apply waxes or polishes to
uncoated plastic, vinyl, rubber,
decals, simulated wood, or flat paint
as damage can occur.
Caution
Machine compounding or
aggressive polishing on a
basecoat/clearcoat paint finish
may damage it. Use only
non-abrasive waxes and polishes
that are made for a basecoat/
clearcoat paint finish on the
vehicle.
To keep the paint finish looking new,
keep the vehicle garaged or
covered whenever possible.
Protecting Exterior Bright Metal
Moldings
Caution
Failure to clean and protect the
bright metal moldings can result
in a hazy white finish or pitting.
This damage would not be
covered by the vehicle warranty.

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556250) - 2020 - CRC - 2/11/20
294 Vehicle Care
Clean rubber blades using a lint-free
cloth or paper towel soaked with
windshield washer fluid or a mild
detergent. Wash the windshield
thoroughly when cleaning the
blades. Bugs, road grime, sap, and
a buildup of vehicle wash/wax
treatments may cause wiper
streaking.
Replace the wiper blades if they are
worn or damaged. Damage can be
caused by extreme dusty
conditions, sand, salt, heat, sun,
snow, and ice.
Weatherstrips
Apply weatherstrip lubricant on
weatherstrips to make them last
longer, seal better, and not stick or
squeak. Lubricate weatherstrips at
least once a year. Hot, dry climates
may require more frequent
application. Black marks from
rubber material on painted surfaces
can be removed by rubbing with a
clean cloth.
Tires
Use a stiff brush with tire cleaner to
clean the tires.
Caution
Using petroleum-based tire
dressing products on the vehicle
may damage the paint finish and/
or tires. When applying a tire
dressing, always wipe off any
overspray from all painted
surfaces on the vehicle.
Wheels and Wheel Trim
Use a soft, clean cloth with mild
soap and water to clean the wheels.
After rinsing thoroughly with clean
water, dry with a soft, clean towel.
A wax may then be applied.
Caution
Chrome wheels and chrome
wheel trim may be damaged if the
vehicle is not washed after driving
on roads that have been sprayed
with magnesium chloride or
calcium chloride. These are used
on roads for conditions such as(Continued)
Caution (Continued)
dust and ice. Always wash the
chrome with soap and water after
exposure.
Caution
To avoid surface damage on
wheels and wheel trim, do not
use strong soaps, chemicals,
abrasive polishes, cleaners,
or brushes. Use only GM
approved cleaners. Do not drive
the vehicle through an automatic
car wash that uses silicon carbide
tire/wheel cleaning brushes.
Damage could occur and the
repairs would not be covered by
the vehicle warranty.
Brake System
Visually inspect brake lines and
hoses for proper hook-up, binding,
leaks, cracks, chafing, etc. Inspect
disc brake pads for wear and rotors

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556250) - 2020 - CRC - 2/11/20
296 Vehicle Care
cloth. Do not spray cleaners on any
switches or controls. Remove
cleaners quickly.
Before using cleaners, read and
follow all safety instructions on the
label. While cleaning the interior,
open the doors and windows to get
proper ventilation.
To prevent damage, do not clean
the interior using the following
cleaners or techniques:
.Never use a razor or any other
sharp object to remove soil from
any interior surface.
. Never use a brush with stiff
bristles.
. Never rub any surface
aggressively or with too much
pressure.
. Do not use laundry detergents or
dishwashing soaps with
degreasers. For liquid cleaners,
use approximately 20 drops per
3.8 L (1 gal) of water.
A concentrated soap solution will
create streaks and attract dirt.
Do not use solutions that contain
strong or caustic soap. .
Do not heavily saturate the
upholstery when cleaning.
. Do not use solvents or cleaners
containing solvents.
Interior Glass
To clean, use a terry cloth fabric
dampened with water. Wipe droplets
left behind with a clean dry cloth.
If necessary, use a commercial
glass cleaner after cleaning with
plain water.
Caution
To prevent scratching, never use
abrasive cleaners on automotive
glass. Abrasive cleaners or
aggressive cleaning may damage
the rear window defogger.
Cleaning the windshield with water
during the first three to six months
of ownership will reduce tendency
to fog.
Speaker Covers
Vacuum around a speaker cover
gently, so that the speaker will not
be damaged. Clean spots with water
and mild soap.
Coated Moldings
Coated moldings should be cleaned.
. When lightly soiled, wipe with a
sponge or soft, lint-free cloth
dampened with water.
. When heavily soiled, use warm
soapy water.
Fabric/Carpet/Suede
Start by vacuuming the surface
using a soft brush attachment. If a
rotating vacuum brush attachment is
being used, only use it on the floor
carpet. Before cleaning, gently
remove as much of the soil as
possible:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
. For solid soils, remove as much
as possible prior to vacuuming.

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556250) - 2020 - CRC - 2/11/20
Vehicle Care 297
To clean:1. Saturate a clean, lint-free colorfast cloth with water.
Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet.
2. Remove excess moisture by gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth
to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.
(Continued)

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556250) - 2020 - CRC - 2/11/20
Customer Information 317
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest certified Bolt EV dealer
for warranty service, or if the
vehicle was in a crash and
cannot be driven. Assistance is
not given when the vehicle is
stuck in the sand, mud, or snow.
Emergency towing may be
covered during the Extended
Vehicle (EV) warranty.
. Flat Tire Change: If the tire has
been separated from the wheel,
has damaged sidewalls, or has a
large puncture, the tire is too
severely damaged for the self
sealing tire to be effective and
the vehicle will have to be
towed. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery. .
Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to Canadian
Vehicles
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km (93 mi) from where the
trip was started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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320 Customer Information
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs by usingaftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
316.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 321
In a crash, the sensing system may
shut down the high voltage system.
SeeBattery - North America 0242
for important safety information.
If an airbag has inflated, see What
Will You See after an Airbag
Inflates? 051.
If the vehicle is damaged from a
crash, flood, fire, or other event it
may be necessary to have the
vehicle inspected. SeeBattery -
North America 0242 for important
safety information.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty. Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556250) - 2020 - CRC - 2/11/20
Index 339
Gauges (cont'd)Driver Efficiency . . . . . . . . . . . . . . . . 98
Odometer . . . . . . . . . . . . . . . . . . . . . . . 97
Power Indicator . . . . . . . . . . . . . . . . . 99
Speedometer . . . . . . . . . . . . . . . . . . . 97
Trip Odometer . . . . . . . . . . . . . . . . . . 97
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . . 94
General Information Service and Maintenance . . . . . 300
Towing . . . . . . . . . . . . . . . . . . . . . . . . 230
Vehicle Care . . . . . . . . . . . . . . . . . . 233
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 316
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 247
Hands-Free Phone . . . . . . . . . . . . . 155
Hazard Warning Flashers . . . . . . . 131
Head Restraints . . . . . . . . . . . . . . . . . 32
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 247
Automatic . . . . . . . . . . . . . . . . . . . . . 131
Bulb Replacement . . . . . . . . . . . . 247
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 130
Flash-to-Pass . . . . . . . . . . . . . . . . . 130 Headlamps (cont'd)
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . . . 248
High-Beam On Light . . . . . . . . . . 106
High/Low Beam Changer . . . . . 130
Lamps On Reminder . . . . . . . . . 106
Heated
Rear Seats . . . . . . . . . . . . . . . . . . . . . 39
Steering Wheel . . . . . . . . . . . . . . . . . 86
Heated Front Seats . . . . . . . . . . . . . . 35
Heated Mirrors . . . . . . . . . . . . . . . . . . . 25
Heating . . . . . . . . . . . . . . . . . . . . . . . . . 163
High Voltage Battery Gauge . . . . . 98
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 249
High-Beam On Light . . . . . . . . . . . . 106
Hill and Mountain Roads . . . . . . . . 176
Hill Start Assist (HSA) . . . . . . . . . . 193
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 40
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
I
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 22
Indicator Pedestrian Ahead . . . . . . . . . . . . 104 Indicator (cont'd)
Vehicle Ahead . . . . . . . . . . . . . . . . 104
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 61
Information Energy . . . . . . . . . . . . . . . . . . . . . . . .115
Publication Ordering . . . . . . . . . . 321
Instrument Cluster . . . . . . . . . . . . . . . 94
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . 81
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 25
Introduction . . . . . . . . . . . . . . . . . . 2, 135
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 284
K
Keyless Entry
Remote (RKE) System . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . 259
Lamps
Courtesy . . . . . . . . . . . . . . . . . . . . . . 132
Daytime Running (DRL) . . . . . . 130
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 133

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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342 Index
PrivacyVehicle Data Recording . . . . . . . 324
Program Courtesy Transportation . . . . . . 318
Programmable Charging . . . . . . . . 107
Proposition 65 Warning,
California . . . . . . . . . . . .233, 242, 284,
Back Cover
Propulsion Power Messages . . . 120
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 321
R
Radio Frequency Statement . . . . 322
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . 140
Satellite . . . . . . . . . . . . . . . . . . . . . . . 141
Reading Lamps . . . . . . . . . . . . . . . . . 133
Ready Indicator . . . . . . . . . . . . . . . . . 106
Rear Camera Mirror . . . . . . . . . . . . . 25
Rear Seat Armrest . . . . . . . . . . . . . . . 38
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 37 Heated . . . . . . . . . . . . . . . . . . . . . . . . . 39
Rear Vision Camera (RVC) . . . . . 200
Rear Window Washer/Wiper . . . . . 88
Rearview Mirrors . . . . . . . . . . . . . . . . 25 Automatic Dimming . . . . . . . . . . . . . 25 Reclining Seatbacks . . . . . . . . . . . . . 34
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 307
Records Maintenance . . . . . . . . . . . . . . . . . . 309
Recreational Vehicle Towing . . . . 289
Regenerative Braking . . . . . . . . . . . 194
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 316
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Start . . . . . . . . . . . . . . . . . . . . 15
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 59
Maintenance . . . . . . . . . . . . . . . . . . 308
Replacing Airbag System . . . . . . . . 59
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . . 75
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 46
Reporting Safety Defects
Canadian Government . . . . . . . . 323
General Motors . . . . . . . . . . . . . . . 323
U.S. Government . . . . . . . . . . . . . 322
Requirements
Electrical Battery Charging . . . 229
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 65 Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 184
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 176
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 316
Rotation, Tires . . . . . . . . . . . . . . . . . . 269
S
Safety Defects Reporting
Canadian Government . . . . . . . . 323
General Motors . . . . . . . . . . . . . . . 323
U.S. Government . . . . . . . . . . . . . 322
Safety Locks . . . . . . . . . . . . . . . . . . . . . 20
Safety Signal Pedestrian . . . . . . . . . . . . . . . . . . . . . . 86
Safety System Check . . . . . . . . . . . . 45
Satellite Radio . . . . . . . . . . . . . . . . . . 141
Scheduling Appointments . . . . . . . 318
Sealant Kit, Tire . . . . . . . . . . . . . . . . 277
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 39
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Extender . . . . . . . . . . . . . . . . . . . . . . . . 45
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 40
Lap-Shoulder Belt . . . . . . . . . . . . . . 42
Reminders . . . . . . . . . . . . . . . . . . . . . . 99
Replacing after a Crash . . . . . . . . 46