maintenance schedule CHRYSLER 200 2012 1.G Warranty Booklet
[x] Cancel search | Manufacturer: CHRYSLER, Model Year: 2012, Model line: 200, Model: CHRYSLER 200 2012 1.GPages: 60, PDF Size: 2.1 MB
Page 2 of 60
Vehicle Identification Number
Warranty Start Date
Selling Retailer Code
Moving?
•Name and address changes.................................................page 3
•How to get service ........................................................page 8
IMPORTANT MESSAGE REGARDING YOUR
MAINTENANCE BOOK AND WARRANTY COVERAGE
Your New Vehicle Limited Warranty requires that you perform the scheduled mainte-
nance at the time or metrage shown in your Owner’s Manual. If you do not do so,
and your vehicle fails as a result of your failure to maintain it properly, repairs may
not be covered under your warranty.
Chrysler recommends that you use this Maintenance Service Schedule Book to keep
a written record of maintenance performed on your vehicle.
For 24-hour Roadside Assistance
Dial 1-800-363-4869
•Give us your Vehicle Identification Number, licence plate number and odometer reading.
•Tell us where you are and the number from which you are calling.
See page 10 for details.
Page 3 of 60
TO OUR CUSTOMERS:
This booklet explains the maintenance schedule, the limited warranties, and optional service contracts
that apply to your new vehicle. It explains exactly what’s covered, how long each warranty lasts, and
what you must do to keep the warranties in force. Please read the warranties and other information
in this booklet carefully.
THIS BOOKLET SHOULD BE KEPT IN YOUR VEHICLE.
In this booklet,Chrysler Retailermeans any authorized retailer who sells and services
Chrysler, Jeep
or Dodge vehicles.
ChryslerandChrysler Canadamean Chrysler Canada Inc.
Chrysler partsmean Mopar
or Autopar™ brand parts designed for Chrysler, Jeepand Dodge
vehicles by Chrysler Group LLC.
Chrysler and Dodge are registered trademarks of Chrysler Canada Inc., a wholly owned subsidiary of
Chrysler Group LLC. Jeep is a registered trademark of Chrysler Group LLC used under licence by
Chrysler Canada Inc. Mopar is a registered trademark of Chrysler Group LLC. Autopar is a registered
trademark of Chrysler Canada Inc.
CONTENTS
Privacy Statement..........................................2
Warranty Information.......................................3
Your rights and responsibilities.................................3
About your warranties.......................................3
3/60 Basic Warranty........................................4
5/100 Powertrain Warranty....................................4
5/100 Diesel Engine Warranty..................................5
8/160 Hybrid System Warranty.................................5
Corrosion Warranty........................................5
Emission Warranties ........................................5
What is not covered........................................6
How to get service.........................................8
Other things you should know..................................8
Customer Assistance........................................9
Arbitration.............................................10
5/100 Roadside Assistance Program..............................10
Optional Service Contracts...................................12
Maintenance Service Schedule.................................15
1
Page 5 of 60
WARRANTY INFORMATION
YOUR RIGHTS AND RESPONSIBILITIES
All of the warranties in this booklet are limited warranties and they give you specific legal rights. You
may also have other rights which vary from province to province. Some provinces do not allow the
exclusion or limitation of incidental or consequential damages, or limitation of how long an implied
warranty lasts or who is eligible for coverage, so the stated limitations or exclusions may not apply
to you.
The limited warranties in this booklet are the only express warranties made by Chrysler Canada Inc.
applicable to this vehicle. Any implied warranty or condition of merchantability or fitness for a
particular purpose applicable to this vehicle is limited in duration to the duration of these limited
warranties.
Chrysler Canada Inc. shall not be liable for commercial loss, special or consequential damages
resulting from breach of these written warranties or of any implied warranty or condition.
OPERATION AND MAINTENANCE
It is your responsibility under the terms of these warranties to operate and maintain your vehicle as
recommended in the Owner’s Manual. Regular scheduled maintenance, described in your Owner’s
Manual and herein, is essential to trouble-free operation.
Westrongly recommendthat you return to your selling retailer for all service, both during and after
the warranty periods. Chrysler Canada Retailers are best equipped and trained to provide all levels of
service and maintenance for your vehicle.
High-tech diagnostic equipment is sometimes needed to service a vehicle efficiently and accurately.
Chrysler Canada Retailers have unique diagnostic computers and electronic and mechanical tools,
specially designed to service our cars and trucks, and we provide special technical training so their
technicians can render the skilled care your vehicle needs.
WARRANTY SERVICE
Warranty service must be done by an authorized Chrysler or Dodge Retailer. We recommend that you
return to your selling retailer for this service; however, you may request warranty service for your
vehicle from any Chrysler Retailer. See“How to get service”on page 8.
NAME AND ADDRESS CHANGES
The Canadian Motor Vehicle Safety Act requires vehicle manufacturers to notify owners if the
correction of a safety-related defect becomes necessary. If you change your name or address, or if you
are a subsequent owner of this vehicle, please call the Chrysler Canada Customer Records Department
at 1-800-373-1474. You can also request to have these changes completed by any authorized Chrysler
Canada retailer.
ABOUT YOUR WARRANTIES
WARRANTY START DATE
Time and distance limitations for all warranty coverage are measured from the vehicle’swarranty
start date,which is the date when the vehicle was originally delivered or first used, whichever
occurred first.
VEHICLES COVERED
The warranties in this booklet cover new vehicles only which are built for sale in Canada and are
registered and normally operated in Canada. The warranties apply to all owners of the vehicle.
COVERED REPAIRS
The warranties in this booklet cover repairs to factory-installed Chrysler parts and equipment (that is,
Chrysler parts or equipment installed by Chrysler or by the selling retailer before the vehicle was
delivered to the first owner), if the repairs were necessary because of a defect in material or
workmanship. Covered repairs will be done without charge, using new or remanufactured Chrysler
parts (see page 9).
3
Page 7 of 60
•All-Wheel Drive (AWD)(If equipped)- Power transfer unit and all internal parts; driveshaft and
axle shaft assemblies; constant velocity joints and boots; axle housing and all internal parts;
differential carrier assembly and all internal parts; output ball bearing; output flange; end cover;
viscous converter clutch; overrunning clutch; vacuum motor; torque tube; pinion spacer and shim;
seals and gaskets for these parts only.
5/100 DIESEL ENGINE WARRANTY
(IF EQUIPPED)
The diesel engine parts are covered for5 years or 100,000 kilometres,whichever occurs first.
•Diesel Engine- Cylinder block and all internal parts; cylinder head assemblies; core plugs; fuel
injection pump and injectors; intake and exhaust manifolds; oil pan; oil pump; timing gear drive
belts and/or chains and cover; turbocharger housing and internal parts; valve covers; water pump
and housing; seals and gaskets for listed components.
8/160 HYBRID SYSTEM WARRANTY
(IF EQUIPPED)
These hybrid system parts are covered for8 years or 160,000 kilometres,whichever occurs first.
•TPIM Fan
•TPIM Pump
•TPIM Assembly
•Transmission and all internal components•APM Assembly
•HV AC Cables
•HV DC cables
•Hybrid Battery
CORROSION WARRANTY
For 3 years, regardless of distance driven,your Corrosion Warranty covers any body sheet metal
panel which develops a hole caused by corrosion.
In addition, outer body panels are covered against holes caused by corrosion up to5 years or 160,000
kilometres,whichever occurs first. An outer body panel is a sheet metal panel which can be seen
while walking around the vehicle, and which is painted body colour.
This warranty applies only to holes caused by corrosion. Cosmetic or surface corrosion (resulting
from stone chips or scratches in the paint, for example) will not be repaired under this warranty.
If corrosion damage is obviously neglected and allowed to worsen until a hole develops, this warranty
will not cover the repair.
EMISSION WARRANTIES
Chrysler Canada warrants that your new vehicle was designed, built and equipped to conform at the
time of sale with applicable federal and provincial emissions standards, and that the vehicle is, at the
time of sale, free from defects in material and workmanship which would cause it to fail to conform
to the applicable emission standards within the warranty periods specified. A covered defect is one
which causes your vehicle to fail to meet applicable emission control regulations.
To keep your vehicle operating properly and in conformance with emission regulations, see the
Scheduled Maintenanceinstructions in your Owner’s Manual and herein. Only Chrysler parts
should be used for maintenance and repair of your vehicle’s emission control systems.
You should keep any receipts for maintenance service and pass them on to the next owner of your
vehicle, in case questions arise concerning maintenance. Chrysler Canada has the right to deny
warranty coverage if your vehicle has not been properly maintained, or if repairs are needed because
parts other than Chrysler parts were used; however, denial will not be based on the lack of
maintenance records alone.
Warranty service must be performed by an authorized Chrysler or Dodge Retailer.
If emergency warranty service is required and an authorized retailer is not available, contact Chrysler
Canada Customer Assistance (page 9) and request emission warranty service help.
5
Page 17 of 60
INTRODUCTIONThe oil change indicator system will remind you that it is time to take your vehicle in for scheduled
maintenance. Based on engine operation condition the oil change indicator message will illuminate, this
means that service is required for your vehicle. Have your vehicle serviced as soon as possible, within the
next 800 km. The oil change indicator message will not monitor the time since the last oil change. Change
your vehicles oil if it has been 6 months since your last oil change even if the oil change indicator message
is NOT illuminated. Change your engine oil more often if you drive your vehicle off-road for an extended
period of time.Under no circumstances should oil change intervals exceed 13,000 km or 6 months,
whichever comes first.Your dealer will reset the oil change indicator message after completing the
scheduled oil change. If this scheduled oil change is performed by someone other than your dealer the
message can be reset by referring to the steps described in the Owner’s Manual.
The performance of all scheduled service work is required to maintain your vehicle in good operating
condition. Chrysler Canada Inc. reserves the right to deny warranty coverage if the vehicle has not
been properly maintained. While we do not insist that such work be performed by factory authorized
retailers, we strongly recommend that an authorized Chrysler, Jeepor Dodge Retailer perform this
work.
AT EACH STOP FOR FUEL
•Check the engine oil level about 5 minutes after a fully warmed engine is shut off. Checking the
oil level while the vehicle is on level ground will improve the accuracy of the oil level reading. Add
oil only when the level is at or below the ADD or MIN mark.
•Check the windshield washer solvent and add if required.
ONCE A MONTH
•Check tire pressure and look for unusual wear or damage.
•Inspect the battery and clean and tighten the terminals as required.
•Check the fluid levels of coolant reservoir, brake master cylinder, power steering and transmission
and add as needed.
•Check all lights and other electrical items for correct operation.
•Check and clean wiper blades. Replace if required.
AT EACH OIL CHANGE
•Change the engine oil filter.
•Inspect the brake hoses and lines.
VISUAL INSPECTIONS —
INSPECT FOR SIGNS OF COMPONENT DETERIORATION AND PHYSICAL DAMAGE.
MAINTENANCEScheduled maintenance must be completed to provide the best vehicle
performance and reliability. The limited warranties in the warranty booklet DO NOT COVER
repairs required due to improper maintenance. We strongly suggest you keep track of scheduled
maintenance and keep receipts or other documents. Use only recommended MoparLubricants
and genuine MoparParts. In the event that a condition arises between maintenance intervals,
please contact your retailer. AVOID PROLONGED PERIODS OF IDLING.
NOTE: WHERE TIME (MONTHS) AND METRAGE ARE INDICATED, FOLLOW THE
INTERVAL THAT OCCURS FIRST.
15
Page 18 of 60
Perform Maintenance At 13,000 km or 6 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change interval
exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this service.
* Oil changes that are prompted by the oil change indicator system prior to this schedule mainte-
nance interval can be recorded in the oil change log section.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
Perform Maintenance At 26,000 km or 12 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change interval
exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this service.
❏Inspect the engine air filter if using your vehicle in dusty or off-road conditions; replace if nec-
essary.
❏Inspect the brake linings; replace if necessary.
❏Replace the air conditioning filter. (if equipped)
❏Inspect the exhaust system.
❏Inspect the front suspension components, tie rod ends and boot seals; replace if necessary.
* Oil changes that are prompted by the oil change indicator system prior to this schedule mainte-
nance interval can be recorded in the oil change log section.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
16
Page 19 of 60
Perform Maintenance At 39,000 km or 18 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change interval
exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this service.
❏Inspect the CV joints.
❏Inspect the exhaust system.
* Oil changes that are prompted by the oil change indicator system prior to this schedule mainte-
nance interval can be recorded in the oil change log section.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
Perform Maintenance At 52,000 km or 24 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change interval
exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this service.
❏Inspect the brake linings; replace if necessary.
❏Adjust the parking brake on vehicles equipped with four-wheel disc brakes.
❏Replace the air conditioning filter. (if equipped)
❏Inspect the front suspension components, tie rod ends and boot seals; replace if necessary.
❏Replace the engine air filter.
❏Replace the spark plugs on 2.4L engines.
* Oil changes that are prompted by the oil change indicator system prior to this schedule mainte-
nance interval can be recorded in the oil change log section.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
17
Page 20 of 60
Perform Maintenance At 65,000 km or 30 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change interval
exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this service.
* Oil changes that are prompted by the oil change indicator system prior to this schedule mainte-
nance interval can be recorded in the oil change log section.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
Perform Maintenance At 78,000 km or 36 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change interval
exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this service.
❏Inspect the engine air filter if using your vehicle in dusty or off-road conditions; replace if nec-
essary.
❏Inspect the brake linings; replace if necessary.
❏Replace the air conditioning filter. (if equipped)
❏Inspect the CV joints.
❏Inspect the exhaust system.
❏Inspect the front suspension components, tie rod ends and boot seals; replace if necessary.
* Oil changes that are prompted by the oil change indicator system prior to this schedule mainte-
nance interval can be recorded in the oil change log section.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
18
Page 21 of 60
Perform Maintenance At 91,000 km or 42 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change interval
exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this service.
* Oil changes that are prompted by the oil change indicator system prior to this schedule mainte-
nance interval can be recorded in the oil change log section.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
Perform Maintenance At 104,000 km or 48 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change interval
exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this service.
❏Inspect the brake linings; replace if necessary.
❏Adjust the parking brake on vehicles equipped with four-wheel disc brakes.
❏Replace the air conditioning filter. (if equipped)
❏Inspect the front suspension components, tie rod ends and boot seals; replace if necessary.
❏Replace the engine air filter.
❏Replace the spark plugs on 2.4L engines.
❏Change the automatic transmission fluid and filter if using your vehicle for any of the follow-
ing: police, taxi, fleet or frequent trailer towing.
* Oil changes that are prompted by the oil change indicator system prior to this schedule mainte-
nance interval can be recorded in the oil change log section.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
19
Page 22 of 60
Perform Maintenance At 117,000 km or 54 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change interval
exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this service.
❏Inspect the CV joints.
❏Inspect the exhaust system.
* Oil changes that are prompted by the oil change indicator system prior to this schedule mainte-
nance interval can be recorded in the oil change log section.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
Perform Maintenance At 130,000 km or 60 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change interval
exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this service.
❏Inspect the engine air filter if using your vehicle in dusty or off-road conditions; replace if nec-
essary.
❏Inspect the brake linings; replace if necessary.
❏Replace the air conditioning filter. (if equipped)
❏Inspect the front suspension components, tie rod ends and boot seals; replace if necessary.
❏Flush and replace the engine coolant at 60 months if not done at 169,000 km.
* Oil changes that are prompted by the oil change indicator system prior to this schedule mainte-
nance interval can be recorded in the oil change log section.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
20