service CHRYSLER 300 2010 1.G Owner's Manual

CHRYSLER GROUP LLC
CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: 1–800–247–9753
CHRYSLER CANADA INC.
CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: 1–800–465–2001
ASSISTANCE FOR THE
HEARING IMPAIRED
• To assist customers who havehearing difficulties, the manufacturer
has installed special TDD
(Telecommunication Devices for the
Deaf) equipment at its customer
center. Any hearing or speech
impaired customer, who has access
to a TDD or a conventional
teletypewriter (TTY) in the United
States, can communicate with the
manufacturer by dialing
1–800–380–CHRY. Canadian
residents with hearing difficulties
that require assistance can use the
special needs relay service offered
by Bell Canada. For TTY
teletypewriter users, dial 711 and for
Voice callers, dial 1–800–855–0511 to
connect with a Bell Relay Service
operator.
WARNING!
Engine exhaust, some of its
constituents, and certain vehicle
components contain, or emit,
chemicals known to the State of
California to cause cancer and birth
defects, or other reproductive harm.
In addition, certain fluids contained
in vehicles and certain products of
component wear contain, or emit,
chemicals known to the State of
California to cause cancer and birth
defects, or other reproductive harm.
PUBLICATIONS
ORDERING
•If you are the first registered retail
owner of your vehicle, you may
obtain a free printed copy of the
Owner’s Manual, Warranty Booklet or
Radio Manuals on your DVD by
calling 1–800–992–1997 (U.S.) or
1–800–387–1143 (Canada) or by
contacting your dealer.
• Replacement User Guides or DVDs or, if you prefer, a printed copy of the
Owner’s Manual, Warranty Booklet or
Radio Manuals may be purchased by
visiting www.techauthority.com or by
calling 1–800–890–4038 (U.S.) or
1–800–387–1143 (Canada). Visa,
Master Card, American Express and
Discover orders are accepted. If you
prefer mailing your order, please call
the above numbers for an order
form.
NOTE: A street address is required
when ordering manuals (no P.O.
Boxes).
79
CONSUMER ASSISTANCE

NOTE:
• The Owner’s Manual and User Guideelectronic files are also available on
the Chrysler, Jeep and Dodge
websites.
• Click on the “For Owners“ tab, select “Owner/Service Manuals“, then
select your desired model year and
vehicle from the drop down lists.
REPORTING SAFETY
DEFECTS IN THE 50
UNITED STATES AND
WASHINGTON, D.C.
• If you believe that your vehicle has adefect that could cause a crash or
cause injury or death, you should
immediately inform the National
Highway Traffic Safety
Administration (NHTSA) in addition
to notifying the manufacturer.
• If NHTSA receives similar complaints, it may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a
recall and remedy campaign.
However, NHTSA cannot become
involved in individual problems
between you, your authorized dealer,
and the manufacturer.
• To contact NHTSA, you may either call the Auto Safety Hotline toll free
at 1–888–327–4236
(TTY: 1–800–424– 9153), or go to
http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New
Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can
also obtain other information about
motor vehicle safety from
http://www.safercar.gov.
In Canada
• If you believe that your vehicle has asafety defect, you should contact the
Customer Service Department
immediately. Canadian customers
who wish to report a safety defect to
the Canadian government should
write to: Transport Canada, Motor
Vehicle Defect Investigations and
Recalls, 2780 Sheffield Road, O ttawa,
Ontario K1B 3V9.
TIRE WARRANTY
Tire Limited Warranty And
Adjustment Policy
• When a tire is removed from service due to a covered warranty condition
under a tire manufacturer’s “Limited
Warranty Program”, you may be
eligible for a free tire replacement or
a comparable new tire on a
“prorated basis”.
• Certain conditions, such as irregular wear or tire damage due to road
hazards, collision, improper inflation,
intentional alteration, and misuse,
are excluded from the Limited
Warranty Program. The Limited
Warranty Program expires when your
tires either wear to a specified tread
depth, and/or after a period of time
from the date of purchase, as stated
in the Tire Warranty on the DVD.
NOTE: Refer to the Tire Warranty
on the DVD for specific information
relating to the manufacturer’s
limited warranty for the tires
installed on your vehicle. If you have
any questions regarding the limited
tire warranty coverage, contact your
local authorized dealer or your local
authorized tire dealer.
CONSUMER ASSISTANCE
80

Disclaimer:
• THE TIRE MANUFACTURER’SLIMITED WARRANTY PROGRAM, THE
DETAILS OF WHICH CAN BE FOUND,
ON THE OWNERS MANUAL DVD, THE
TIRE MANUFACTURER’S WEBSITE
OR AT ANY AUTHORIZED SERVICE
CENTER ARE IN LIEU OF ALL OTHER
REMEDIES OR WARRANTIES,
EXPRESS OR IMPLIED, ARISING BY
LAW OR OTHERWISE, INCLUDING
FITNESS FOR A PARTICULAR
PURPOSE OR MERCHANTABILITY.
THE TIRE MANUFACTURER
EXPRESSLY DISCLAIMS LIABILITY
FOR INDIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL
DAMAGES, LOST PROFIT, LOSS OF
BUSINESS, LOSS OF GOODWILL,
LOSS OF REPUTATION, PUNITIVE OR
ANY OTHER DAMAGE, COST OR
LOSS OF ANY KIND. SOME STATES
AND PROVINCES DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY
NOT APPLY TO YOU.
WARNING!
NOTE: Refer to the Owner’s Manual
on the DVD for complete warning
information that could prevent
accidents, injuries and even deaths.
WARNING!
Death, serious injury and/or
property damage may result from:
• Tire failure due to impact damageand/or improper maintenance.
(Continued)
WARNING!(Continued)
• Tires should be inspectedregularly by a qualified technician
for signs of damage, such as
punctures, impacts, under-
inflation or overloading.
• Progressive air loss may result from punctures, cuts, curbing,
impacts or partial bead unseating.
Some fitment causes for air loss
are:
• Incomplete bead seating.
• Bead tearing caused by a machine tool due to insufficient lubrication
or improper adjustment.
• Leaking valve core or rubber valve components (these should be
replaced when problems are
detected and whenever tires are
replaced).
• Tire failure due to improper repairs.
• See Rubber Manufacturer’s Association (RMA) established
repair procedures at www.rma.org
for information on proper repair
procedures. Never perform a
temporary repair or use an inner
tube as a substitute for a proper
repair. Only qualified persons
should repair tires.
• Explosion of tire/rim assembly due to improper mounting.
• Only specially trained persons should mount tires.
• Failure to mount tires on approved rims.
• Failure to deflate single or dual assemblies completely before
demounting.
81
CONSUMER ASSISTANCE

Using Lift Kits
• Use of lift kits with some vehicle/tirecombinations can cause instability or
loss of control. When changing tire
sizes, always consult an installer for
optimum rim width and carefully
check vehicle/tire clearances.
Check Your Tires For Damage
• Frequent (at least monthly)inspection of your tires for signs of
damage, uneven tread wear and
their general condition is important
for safety. Impacts, penetrations,
cracks, knots, bulges or air loss
always require tire removal and
expert inspection.
Tire Service Life
• The service life of a tire is dependentupon varying factors including, but
not limited to, your driving style, tire
pressure and distance driven.
WARNING!
Tires and the spare tire should be
replaced after six years, regardless
of the remaining tread. Failure to
follow this warning can result in
sudden tire failure. You could lose
control and have an accident
resulting in serious injury or death.
• Keep dismounted tires in a cool, dry place with as little exposure to the
light as possible.
• Protect tires from contact with oil, grease, and gasoline.
NOTE: All tire warranties are made by
the tire manufacturer. Tires are not
covered under your Chrysler New
Vehicle Limited Warranty.
CONSUMER ASSISTANCE
82