service CHRYSLER 300 2011 2.G Owner's Manual

CHRYSLER GROUP LLC CUSTOMER
CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: 1–800–247–9753
CHRYSLER CANADA INC. CUSTOMER
CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: 1–800–465–2001 (English)
Phone: 1–800–387–9983 (French)
ASSISTANCE FOR THE HEARING
IMPAIRED• To assist customers who have hearingdifficulties, the manufacturer has installed
special TDD (Telecommunication Devices
for the Deaf ) equipment at its customer
center. Any hearing or speech impaired
customer, who has access to a TDD or a
conventional teletypewriter (TTY) in the
United States, can communicate with the
manufacturer by dialing 1–800–380–
CHRY. Canadian residents with hearing
difficulties that require assistance can use
the special needs relay service offered by
Bell Canada. For TTY teletypewriter users,
dial 711 and for Voice callers, dial
1–800–855–0511 to connect with a Bell
Relay Service operator.WARNING!
Engine exhaust, some of its constituents,
and certain vehicle components contain,
or emit, chemicals known to the State of
California to cause cancer and birth
defects, or other reproductive harm. In
addition, certain fluids contained in
vehicles and certain products of
component wear contain, or emit,
chemicals known to the State of
California to cause cancer and birth
defects, or other reproductive harm.
PUBLICATIONS ORDERING
•If you are the first registered retail owner
of your vehicle, you may obtain one free
printed copy of the Owner's Manual,
Warranty Booklet or Radio Manuals on
your DVD by calling 1–800–247–9753
(U.S.) or 1–800–387–1143 (Canada) or by
contacting your dealer.
• Replacement User Guide kits or DVDs or, if you prefer, additional printed copies of
the Owner's Manual, Warranty Booklet or
Radio Manuals may be purchased by
visiting www.techauthority.com or by
calling 1–800–890–4038 (U.S.) or
1–800–387–1143 (Canada). Visa, Master
Card, American Express and Discover
orders are accepted. If you prefer mailing
your order, please call the above numbers
for an order form.
NOTE: A street address is required when
ordering manuals (no P.O. Boxes).
NOTE:
• The Owner's Manual and User Guide electronic files are also available on the
Chrysler, Jeep, Ram Truck and Dodge
websites.
• Click on the "For Owners" tab, select "Owner/Service Manuals", then select your
desired model year and vehicle from the drop
down lists.
CONSUMER ASSISTANCE
82

REPORTING SAFETY DEFECTS IN THE
50 UNITED STATES AND
WASHINGTON, D.C.• If you believe that your vehicle has adefect that could cause a collision or cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying the manufacturer.
• If NHTSA receives similar complaints, it may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot
become involved in individual problems
between you, your authorized dealer, and
the manufacturer.
• To contact NHTSA, you may either call the Auto Safety Hotline toll free at
1–888–327–4236 (TTY: 1–800–424– 9153),
or go to http://www.safercar.gov; or write
to: Administrator, NHTSA, 1200 New
Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also
obtain other information about motor
vehicle safety from
http://www.safercar.gov.In Canada
• If you believe that your vehicle has a safety
defect, you should contact the Customer
Service Department immediately.
Canadian customers who wish to report a
safety defect to the Canadian government
should contact Transport Canada, Motor
Vehicle Defect Investigations and Recalls
at 1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/
• French Canadian customers who wish to report a safety defect to the Canadian
government should contact Transport
Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
http://www.tc.gc.ca/securiteroutiere/
CONSUMER ASSISTANCE
83