transmission CHRYSLER 300 2014 2.G Warranty Booklet

TOWING IS COVERED
If your vehicle has to be towed because a part covered by warranty failed, towing to the nearest
Chrysler or Dodge Retailer will be covered by the Roadside Assistance Program (for details, see
page 10).
Important: Some vehicles have special towing requirements. See your Owner’s Manual for towing
instructions.
3/60 BASIC WARRANTY
If required because of a defect in material or workmanship, the 3/60 Basic Warranty will cover the
adjustment, repair or replacement of any factory-installed part of your vehicle except tires for3 years
or 60,000 kilometres,whichever occurs first. The following items are exceptions; they are only
covered (if defective) for1 year or 20,000 kilometres,whichever occurs first:
•light bulbs and fuses
•wiper blades
•clutch discs
•brakes (rotors, pads, linings and drums)
•windshield and rear window
•wheel alignment and wheel balancing
Tires are warranted by the tire manufacturers, not by Chrysler. For details, see the tire manufacturer’s
warranty booklet in your glovebox. Your Chrysler Retailer may be able to assist you if you experience
a problem with a factory-installed tire.
Tires and spare tire should be replaced after six years, regardless of the remaining tread. Failure to
follow this warning can result in sudden tire failure. You could lose control and have an accident
resulting in serious injury or death.
5/100 POWERTRAIN WARRANTY
The following powertrain components are covered for5 years or 100,000 kilometres,whichever
occurs first, measured from the vehicle’s original warranty start date.
Vehicles placed in taxi, limousine, postal or ambulance service and all SRT vehicles are excluded
from the5-year or 100,000-kilometrePowertrain Warranty and are covered only under the3-year or
60,000-kilometreBasic Warranty.
•Gas Engine(If equipped) –Cylinder block and all internal parts; cylinder head assemblies; timing
case, timing chain, timing belt, gears and sprockets; vibration damper; oil pump; water pump and
housing; intake and exhaust manifolds; flywheel with starter ring gear; core plugs; valve covers;
oil pan; turbocharger housing and internal parts; turbocharger wastegate actuator; supercharger;
serpentine belt tensioner; seals and gaskets for listed components only.
•Diesel Engine(If equipped) –Cylinder block and all internal parts; cylinder head assemblies; core
plugs; fuel injection pump and injectors; intake and exhaust manifolds; oil pan; oil pump; timing
gear drive belts and/or chains and cover; turbocharger housing and internal parts; valve covers;
water pump and housing; seals and gaskets for listed components only.
•Front-Wheel Drive(If equipped) –Transaxle case and all internal parts; axle shaft assemblies;
constant velocity joints and boots; differential cover; oil pan; transaxle speed sensors; transaxle
solenoid assembly; PRNDL position switch; transaxle electronic controller; torque converter; seals
and gaskets for listed components only.
•Rear-Wheel Drive(If equipped)– Transmission case and all internal parts; torque converter,
drive/flex plate; transmission range switch; transmission control module; bell housing; oil pan;
seals and gaskets for listed components only. Rear axle housing and all internal parts; axle shafts;
axle shaft bearings; driveshaft assemblies; driveshaft centre bearings; universal joints and yokes;
seals and gaskets for listed components only.
Note: Manual transmission clutch parts are not covered at any time.
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EXCHANGE PARTS
To reduce the amount of time your vehicle is out of service due to repairs, Chrysler may offer
exchange service on some parts. Mopar
or Autopar™ brand exchange parts may be new,
remanufactured, reconditioned or repaired, but all meet Chrysler standards and are warranted the
same as new parts. Examples of parts that may be serviced by exchange include engines,
transmissions, instrument clusters, radios, tape and CD players, speedometers and various electronic
modules.
RECLAIMED REFRIGERANT
To help control suspected ozone-depleting agents, regulations require the capture, purification and
reuse of automotive refrigerant gases. As a result, any repairs to the sealed portion of your air
conditioning system, if so equipped, may involve the installation of purified reclaimed refrigerant.
DIGITAL VIDEO AND COMPACT DISCS(DVD/CD)
There are some things you should know about non-commercial DVDs and CDs. Labels applied to
home-recorded discs may curl, buckle or peel off. This can result in ejection failure, and repairs
required to remove a “stuck” disc are not covered by warranty. In addition, some home-recorded discs
may not be compatible with automotive players and may skip or produce error messages. If you
encounter this, check your player by using a commercial disc which is known to be playable. If a disc
is not compatible with the player, replacing or servicing the player will not solve the problem.
CUSTOMER ASSISTANCE
We want you to be completely satisfied with your Chrysler vehicle. If you have a warranty or service
problem that has not been resolved to your complete satisfaction, please follow these steps:
1. Discuss the matter with the Service Manager of your Chrysler Retailer; then with the General
Manager or owner, if necessary.
2. Give your retailer a reasonable length of time or number of opportunities to satisfy you. In fact,
your retailer may contact Chrysler on your behalf.
3. If the problem still has not been resolved, please contact us at the address or toll-free number shown
and give us an opportunity to review your situation. When you contact us, please provide the
following information:
❏Your name, address and phone number
❏The name of your retailer
❏Your Vehicle Identification Number (VIN)
❏Your vehicle’s odometer reading (kilometres)
Customer Assistance Centre
Chrysler Canada Inc.
P.O. Box 1621
Windsor, Ontario N9A 4H6
1-800-465-2001
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The program may be amended or cancelled at any time without refund.
IN REMOTE LOCATIONS
If your vehicle suffers a warrantable mechanical breakdown at a considerable distance from a
Chrysler Canada Retailer, we reserve the right to engage a nearby non-Chrysler service facility to
repair your vehicle, to minimize inconvenience to you.
In very remote areas, if your vehicle cannot be taken by road to the servicing retailer, transportation
by rail or water may be necessary. The program will cover a tow to the dock or rail terminal and also
to the retailer at the end of the trip, but special transportation by rail or water must be arranged for
and paid by you. We will reimburse you for special transportation costs, up to $300 per incident.
IF YOU HAVE TO PAY
If you have to pay for a service that is normally covered by the program, you may claim
reimbursement under the following conditions:
•You must have called the toll-free number first for assistance
•Towing claims must be accompanied by the original detailed repair bill and towing invoice
•Reimbursement will be limited to the local Roadside Assistance contractor rates, to a maximum of
$100 per incident, unless otherwise noted
•Only original receipts, bills and/or charge card copies submitted by you will be accepted for
consideration for reimbursement. Originals will be returned upon request
•Mail your claims to:
Chrysler Canada Roadside Assistance
248 Pall Mall, P.O. Box 5845
London, Ontario N6A 4T4
Chrysler Canada reserves the right to decline any claim presented for payment later than 30 days from
the date the service was performed, or if service was provided by an unlicensed garage or individual.
OPTIONAL CHRYSLER CANADA SERVICE
CONTRACTS
As complete as our new warranty is, it may not give you total protection for your ownership period,
nor does it provide the regular maintenance which is required to keep your new vehicle at its optimal
operating condition. If you lease a vehicle, you should be aware of your obligation to maintain and
repair the vehicle.
Chrysler Canada Service Contracts can enhance your new vehicle’s factory warranty from the day of
delivery and provide mechanical coverage on most major components
††when your factory warranty
expires. There are 3 types of plans available for purchase to suit most needs and the average length
of ownership.
Vehicles placed in police, taxi, limousine, postal or ambulance service and all SRT vehicles may
qualify for a service contract. Please see your selling retailer forSpecial UseService Contract
availability.
††Subject to limitations. Details available at your selling retailer.
1. POWERTRAIN PLANS*
Powertrain plans complement the factory powertrain warranty by providing enhanced roadside
coverage and car rental allowance if your vehicle is not drivable and must be kept overnight. Certain
plans also provide additional distance coverage.
Major components covered are:
•engine•transmission•front-wheel drive•rear-wheel drive
•4-wheel drive (4x4)•all-wheel drive vehicles
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Perform Maintenance At 32,000 km or 24 Months
❏Inspect the front suspension components, tie rod ends and boot seals; replace if necessary.
❏Inspect the manual transmission fluid, add if necessary. (if equipped)
❏Inspect the brake linings, parking brake function.
❏Replace the air conditioning filter.
❏Inspect the rear axle fluid. Inspect the front axle fluid. (AWD)
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
Perform Maintenance At 48,000 km or 36 Months
❏Inspect the CV joints.
❏Replace the engine air filter.
❏Inspect the transfer case fluid. (AWD)
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
16

Perform Maintenance At 64,000 km or 48 Months
❏Inspect the front suspension components, tie rod ends and boot seals; replace if necessary.
❏Change the manual transmission fluid if using your vehicle for any of the following: Most of
your driving is at sustained high speeds during hot weather, above 32°C (90°F), driving in
dusty conditions, or stop and go driving. (if equipped)
❏Inspect the brake linings, parking brake function.
❏Replace the air conditioning filter.
❏Inspect the rear axle fluid, change the rear axle fluid if using your vehicle for any of the fol-
lowing: police, taxi, fleet, off-road, or frequent trailer towing. (Challenger only)
❏Inspect the front axle fluid. Change the front axle fluid if using your vehicle for any of the fol-
lowing: police, taxi, fleet, off-road, or frequent trailer towing. (AWD)
❏Change the rear axle fluid. (All except Challenger)
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
Perform Maintenance At 96,000 km or 72 Months
❏Inspect the CV joints.
❏Inspect the front suspension components, tie rod ends and boot seals; replace if necessary.
❏Inspect the manual transmission fluid, add if necessary. (if equipped)
❏Inspect the brake linings, parking brake function.
❏Replace the engine air filter.
❏Replace the air conditioning filter.
❏Change the automatic transmission fluid and filter if using your vehicle for any of the follow-
ing: police, taxi, fleet or frequent trailer towing. (5-speed transmission only)
❏Inspect the transfer case fluid. Change the transfer case fluid if using your vehicle for any of
the following: police, taxi, fleet, off-road, or frequent trailer towing. (AWD)
❏Inspect the rear axle fluid. Inspect the front axle fluid. (AWD)
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
17

Perform Maintenance At 128,000 km or 96 Months
❏Inspect the front suspension components, tie rod ends and boot seals; replace if necessary.
❏Change the manual transmission fluid if using your vehicle for any of the following: Most of
your driving is at sustained high speeds during hot weather, above 32°C (90°F), driving in
dusty conditions, or stop and go driving. (if equipped)
❏Inspect the brake linings, parking brake function.
❏Replace the air conditioning filter.
❏Inspect the rear axle fluid, change the rear axle fluid if using your vehicle for any of the fol-
lowing: police, taxi, fleet, off-road, or frequent trailer towing. (Challenger only)
❏Inspect the front axle fluid. Change the front axle fluid if using your vehicle for any of the fol-
lowing: police, taxi, fleet, off-road, or frequent trailer towing. (AWD)
❏Change the rear axle fluid. (All except Challenger)
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
Perform Maintenance At 144,000 km or
108 Months
❏Inspect the CV joints.
❏Replace the engine air filter.
❏Inspect the transfer case fluid. (AWD)
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
18

Perform Maintenance At 160,000 km or
120 Months
❏Inspect the front suspension components, tie rod ends and boot seals; replace if necessary.
❏Inspect the manual transmission fluid, add if necessary. (if equipped)
❏Inspect the brake linings, parking brake function.
❏Replace the air conditioning filter.
❏Replace the spark plugs. (3.6L Engine) **
❏Replace the spark plugs. (5.7L Engine) **
❏Flush and replace the engine coolant at 10 years or 240,000 kilometres, which ever comes first.
❏Inspect the rear axle fluid. Inspect the front axle fluid. (AWD)
❏Inspect the PCV valve; replace if necessary.
** The spark plug change interval is metrage based only, monthly intervals do not apply.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
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Perform Maintenance At 192,000 km or
144 Months
❏Inspect the CV joints.
❏Inspect the front suspension components, tie rod ends and boot seals; replace if necessary.
❏Change the manual transmission fluid if using your vehicle for any of the following: Most of
your driving is at sustained high speeds during hot weather, above 32°C (90°F), driving in
dusty conditions, or stop and go driving. (if equipped)
❏Inspect the brake linings, parking brake function.
❏Replace the engine air filter.
❏Replace the air conditioning filter.
❏Change the automatic transmission fluid and filter. (5-speed transmission only)
❏Inspect the transfer case fluid. Change the transfer case fluid if using your vehicle for any of
the following: police, taxi, fleet, off-road, or frequent trailer towing. (AWD)
❏Inspect the rear axle fluid, change the rear axle fluid if using your vehicle for any of the fol-
lowing: police, taxi, fleet, off-road, or frequent trailer towing. (Challenger only)
❏Inspect the front axle fluid. Change the front axle fluid if using your vehicle for any of the fol-
lowing: police, taxi, fleet, off-road, or frequent trailer towing. (AWD)
❏Change the rear axle fluid. (All except Challenger)
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
20

Perform Maintenance At 224,000 km or
168 Months
❏Inspect the front suspension components, tie rod ends and boot seals; replace if necessary.
❏Inspect the manual transmission fluid, add if necessary. (if equipped)
❏Inspect the brake linings, parking brake function.
❏Replace the air conditioning filter.
❏Inspect the rear axle fluid. Inspect the front axle fluid. (AWD)
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
Perform Maintenance At 240,000 km or
180 Months
❏Inspect the CV joints.
❏Replace the engine air filter.
❏Flush and replace the engine coolant at 10 years or 240,000 kilometres, which ever comes first.
❏Inspect the transfer case fluid. (AWD)
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
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GARANTIE 5/100 DU GROUPE MOTOPROPULSEUR
Les composants suivants du groupe motopropulseur sont couverts pendant5 ans ou 100 000 kilo-
mètres,selon la première éventualité, calculée à partir de la date initiale d’entrée en vigueur de la
garantie du véhicule.
Les véhicules utilisés pour des services de taxi, de limousine, de livraison postale ou d’ambulance et
tous les véhicules SRT sont exclus de la garantie de5 ans ou 100 000 kilomètresdu groupe
motopropulseur, et ne sont couverts que par la garantie de base de3 ans ou 60 000 kilomètres.
•Moteur à essence(le cas échéant)– Bloc-cylindres et toutes les pièces internes; culasses; courroie
ou chaîne, pignons, roues dentées et carter de distribution; amortisseur de vibrations; pompe à
huile; pompe à eau et boîtier; tubulure d’admission et collecteur d’échappement; volant moteur et
couronne de démarreur; bouchons de chemise d’eau; cache-soupapes; carter d’huile; boîtier du
turbo-compresseur et pièces internes; soupape de décharge du turbocompresseur; compresseur;
tendeur de courroie serpentine; joints et bagues d’étanchéité pour les pièces précédentes seulement.
•Moteur diesel(le cas échéant)– Bloc-cylindres et toutes les pièces internes; culasses; bouchons
de chemise d’eau; pompe d’injection et injecteurs; tubulure d’admission et collecteur
d’échappement; carter d’huile; pompe à huile; courroies et/ou chaînes d’entraînement et couvercle
de distribution; boîtier du turbocompresseur et pièces internes; cache-soupapes; pompe à eau et
boîtier; joints et bagues d’étanchéité pour les pièces précédentes seulement.
•Traction avant(le cas échéant)– Carter de boîte-pont et toutes les pièces internes; mécanismes
des arbres de roue; joints homocinétiques et soufflets; couvercle de différentiel; carter d’huile;
capteurs de vitesse de boîte-pont; bloc de solénoïdes de différentiel; carter d’huile; capteurs de
vitesse de boîte-pont; bloc de solénoïdes de boîte-pont; contracteur de position PRNDL; unité de
commande électronique de boîte-pont; convertisseur de couple; joints et bagues d’étanchéité pour
les pièces précédentes seulement.
•Propulsion arrière(le cas échéant)– Carter de la transmission et toutes les pièces internes;
convertisseur de couple; plateau d’entraînement/de flexion; contacteur de position engagée;
module de commande de la transmission; carter d’embrayage; carter d’huile; joints et bagues
d’étanchéité pour les pièces précédentes seulement. Carter de pont arrière et toutes les pièces
internes; arbres de roue; roulements d’arbres de roue; mécanismes des arbres de roue; roulements
intermédiaires des arbres de roue; joints universels et fourches; joints et bagues d’étanchéité pour
les pièces précédentes seulement.
Nota : Les pièces d’embrayage de la transmission manuelle ne sont pas couvertes.
•Quatre roues motrices (4RM)(le cas échéant)– Boîte de transfert et toutes les pièces internes;
module de commande de boîte de transfert et moteur d’embrayage; carter de pont et toutes les
pièces internes; arbres de roue; roulements d’arbres de roue; mécanismes des arbres de roue (avant
et arrière); roulements intermédiaires des arbres de roue; joints universels et fourches; carter de
débrayage; joints et bagues d’étanchéité pour les pièces précédentes seulement.
•Transmission intégrale (TI)(le cas échéant)– Boîte de transfert et toutes les pièces internes;
arbre de transmission et arbres de roue; joints homocinétiques et soufflets; carter de pont et toutes
les pièces internes; boîtier de différentiel et toutes les pièces internes; roulement à billes d’arbre
secondaire; bride d’arbre secondaire; carter arrière; viscocoupleur; embrayage à roue libre; moteur
à dépression; tube de torsion; entretoise de pignon et cale; joints et bagues d’étanchéité des pièces
couvertes seulement.
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