service CHRYSLER 300 2017 2.G Owners Manual

Mileage or time passed (whichever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Inspect the transfer case fluid. Change the transfer
case fluid; if using your vehicle for any of the follow-
ing: police, taxi, fleet, off-road, or frequent trailer tow-
ing. (All Wheel Drive Only). XX
Change the rear axle fluid and on models equipped
with All Wheel Drive (AWD) change the front axle
fluid if using your vehicle for any of the following: po-
lice, taxi, fleet, off-road, or frequent trailer towing. XX X
Inspect and replace PCV valve if necessary. X
** The spark plug change interval is mileage based only,
yearly intervals do not apply.
WARNING!
• You can be badly injured working on or around a
motor vehicle. Do only service work for which you
have the knowledge and the right equipment. If you
(Continued)
WARNING! (Continued)
have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
• Failure to properly inspect and maintain your vehicle
could result in a component malfunction and effect
vehicle handling and performance. This could cause
an accident.
8
MAINTENANCE SCHEDULES 457

IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE ........................460
▫ Prepare For The Appointment ..............460
▫ Prepare A List ........................ .460
▫ Be Reasonable With Requests ..............460
 IF YOU NEED ASSISTANCE ................460
▫ FCA US LLC Customer Center .............461
▫ FCA Canada Inc. Customer Center ...........461
▫ In Mexico Contact ..................... .461
▫ Puerto Rico And U.S. Virgin Islands ..........461▫
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY) ....................461
▫ Service Contract .......................462
 WARRANTY INFORMATION ...............463
 MOPARPARTS .........................463
 REPORTING SAFETY DEFECTS .............463
▫ In The 50 United States And Washington, D.C. . .463
▫ In Canada ............................463
 PUBLICATION ORDER FORMS .............464
9

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to bring the
right papers with you, as well as your warranty folder. All
work to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history, as this
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
460 IF YOU NEED CONSUMER ASSISTANCE

Any communication to the manufacturer’s customer center
should include the following information:
•Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 247-9753
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Puerto Rico And U.S. Virgin Islands
Customer Service Chrysler International Services LLC
P.O. Box 191857
San Juan 00919-1857
Tel.: (787) 782-5757
Fax: (787) 782-3345
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommunica-
tion Devices for the Deaf) equipment at its customer center.
Any hearing or speech impaired customer, who has access
9
IF YOU NEED CONSUMER ASSISTANCE 461

to a TDD or a conventional teletypewriter (TTY) in the
United States, can communicate with the manufacturer by
dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered by
Bell Canada. For TTY teletypewriter users, dial 711 and for
Voice callers, dial 1-800-855-0511 to connect with a Bell
Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle to
help protect you from the high cost of unexpected repairs
after the manufacturer’s New Vehicle Limited Warranty
expires. The manufacturer stands behind only the manu-
facturer’s service contracts. If you purchased a manufac-
turer’s service contract, you will receive Plan Provisions
and an Owner Identification Card in the mail within three
weeks of the vehicle delivery date. If you have any
questions about the service contract, call the manufactur-
er’s Service Contract National Customer Hotline at 1-800-
521-9922 (Canadian residents, call (800) 465-2001 English /
(800) 387-9983 French).
The manufacturer will not stand behind any service con-
tract that is not the manufacturer’s service contract. It is notresponsible for any service contract other than the manu-
facturer’s service contract. If you purchased a service
contract that is not a manufacturer’s service contract, and
you require service after the manufacturer’s New Vehicle
Limited Warranty expires, please refer to the contract
documents, and contact the person listed in those docu-
ments.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
WARNING!
Engine exhaust (internal combustion engines only),
some of its constituents, and certain vehicle compo-
nents contain, or emit, chemicals known to the State of
California to cause cancer and birth defects, or other
reproductive harm. In addition, certain fluids con-
tained in vehicles and certain products of component
wear contain, or emit, chemicals known to the State of
(Continued)
462 IF YOU NEED CONSUMER ASSISTANCE

WARNING!(Continued)
California to cause cancer and birth defects, or other
reproductive harm.
WARRANTY INFORMATION
See the Warranty Information Booklet, for the terms and
provisions of FCA US LLC warranties applicable to this
vehicle and market.
MOPAR PARTS
Mopar fluids, lubricants, parts, and accessories are avail-
able from an authorized dealer. They are recommended for
your vehicle in order to help keep the vehicle operating at
its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA) in addition to notifying
FCA US LLC. If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your authorized
dealer or FCA US LLC.
To contact NHTSA, you may call the Vehicle Safety
Hotline toll free at 1-888-327-4236 (TTY: 1-800-424-9153);
or go to http://www.safercar.gov; or write to: Admin-
istrator, NHTSA, 1200 New Jersey Avenue, SE., West
Building, Washington, D.C. 20590. You can also obtain
other information about motor vehicle safety from
http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
9
IF YOU NEED CONSUMER ASSISTANCE 463

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Master-
card, American Express, and Discover orders are accepted.
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests, and a complete
list of all tools and equipment.Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com
464 IF YOU NEED CONSUMER ASSISTANCE

Bulbs, Light............................79, 443
Camera, Rear ............................ .174
Capacities, Fluid .......................... .447
Caps, Filler Oil (Engine) ............................410
Radiator (Coolant Pressure) .................421
Carbon Monoxide Warning .................76, 361
Cargo Area Features ........................197
Cargo Compartment ........................197
Cargo (Vehicle Loading) ..................... .366
Car Washes ...............................427
Certification Label ..........................367
Chains, Tire ............................. .348
Changing A Flat Tire ........................382
Chart, Tire Sizing .......................... .330
Check Engine Light (Malfunction Indicator Light). . . .406
Checking Your Vehicle For Safety ................75
Checks, Safety .............................75
Child Restraint .............................60
Child Restraints Booster Seats ............................63
Child Restraints ..........................60
Child Seat Installation ......................71
How To Stow An Unused ALR Seat Belt .........69Infants And Child Restraints
.................62
Lower Anchors And Tethers For Children ........65
Older Children And Child Restraints ...........62
Seating Positions ..........................64
Child Safety Locks ..........................27
Clean Air Gasoline ........................ .358
Cleaning Wheels ............................... .428
Climate Control ............................268
Clock .................................. .241
Coin Holder ............................. .194
Cold Weather Operation ..................... .299
Compact Spare Tire ........................ .344
Connector UCI ..................................265
Universal Consumer Interface (UCI) ...........265
Console, Floor ............................ .194
Contract, Service .......................... .462
Coolant Pr

essure Cap (Radiator Cap) .............421
Cooling System ............................419
Adding Coolant (Antifreeze) .................420
Coolant Capacity ........................ .447
Coolant Level ........................419, 422
Disposal Of Used Coolant ..................422
Drain, Flush, And Refill ....................419
468 INDEX

Inspection............................. .422
Points To Remember ..................... .422
Pressure Cap ............................421
Radiator Cap .......................... .421
Selection Of Coolant (Antifreeze) .419, 447, 449, 450, 451
Corrosion Protection ........................427
Cruise Control (Speed Control) .................135
Cruise Light ........................226, 227, 228
Cupholders .......................... .191, 432
Customer Assistance ........................460
Customer Programmable Features ...............242
Daytime Brightness, Interior Lights ..............125
Daytime Running Lights .....................120
Dealer Service ............................ .407
Deck Lid, Emergency Release ...................36
Deck Lid, Power Release ......................35
Defroster, Rear Window ..................... .198
Defroster, Windshield ........................77
Delay (Intermittent) Wipers ...................126
Diagnostic System, Onboard ...................405
Dimmer Switch, Headlight ....................121
Dipsticks Oil (Engine) ........................ .408, 409
Disabled Vehicle Towing .....................396 Disposal
Antifreeze (Engine Coolant) .................422
Door Ajar ............................... .214
Door Ajar Light ............................214
Door Locks Child-Protection Door Lock — Rear Doors .......27
Door Locks .......................... .20, 25
KeyFob................................25
Key Fob Emergency Key ....................21
Remote ................................25
Remote Keyless Entry ......................25
Door Locks, Automatic .......................27
Driving Through Flowing, Rising, Or Shallow Standing
Water .................................313
E-85 Fuel ............................... .361
Electrical Power Outlets ..................... .188
Electric Rear Window Defrost ..................198
Electric Remote

Mirrors .......................93
Electronic Brake Control System ................318
Anti-Lock Brake System ....................319
Electronic Roll Mitigation ...................327
Traction Control System ....................323
Electronic Power Distribution Center (Fuses) .......433
10
INDEX 469

Jacking Instructions........................ .385
Jack Location ............................ .383
Jack Operation ........................ .382, 385
Jump Starting ..................... .389, 390, 391
KeyFob..................................12 Arm The Alarm ..........................17
Lock The Doors ..........................20
Panic Alarm .............................20
Programming Additional Key Fobs ..........16, 21
Remote Battery Replacement .................21
Towing ............................... .398
Unlatch The Trunk ........................20
Unlock The Doors .........................19
Key Fob Battery Service (Remote Keyless Entry) .....21
Key Fob Programming (Remote Keyless Entry) . . . .18, 21
Key Fob, Remote Keyless Entry .................18
Key-In Reminder ............................13
Keyless Enter-N-Go ..................... .28, 298
Enter The Trunk ..........................20
Lock The Vehicle’s Doors ................20, 255
Passive Entry ............................28
Passive Entry Programming ..............28, 255
Unlock From The Driver’s Side ...............19
Unlock From The Passenger Side ..............19Keyless Entry System
........................18
Keyless Go ................................11
Key, Replacement ...........................15
Keys ....................................11
Key, Sentry (Immobilizer) ......................14
Lane Change And Turn Signals .................121
Lane Change Assist ........................ .121
LaneSense ............................... .157
Lap/Shoulder Belts ..........................39
Latches ..................................79
Hood .................................115
Lead Free Gasoline ........................ .357
Leaks, Fluid ...............................79
Life Of Tires ............................. .347
Light Bulbs ............................79, 443
Lights ............................... .79, 116
AirBag ......................... .48, 77, 207
Automatic Headlights .....................117
Brake Assist Warning ..................... .326
Brake W

arning .......................208, 317
Bulb Replacement ........................444
Cruise ..........................226, 227, 228
Daytime Running ........................120
Dimmer Switch, Headlight ..................121
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INDEX 473