CHRYSLER 300 2019 Owners Manual

IN CASE OF EMERGENCY
CONTENTS
HAZARD WARNING FLASHERS ............300
 ASSIST AND SOS MIRROR — IF EQUIPPED . . . .300
 BULB REPLACEMENT ....................305
▫ Replacement Bulbs .....................305
▫ Replacing Exterior Bulbs ..................307
 FUSES ............................... .310
▫ General Information .....................311
▫ Underhood Fuses ..................... .312
▫ Rear Interior Fuses .....................316
 JACKING AND TIRE CHANGING ...........321
▫ Jack Location/Spare Tire Stowage ...........321
▫ Preparations For Jacking .................323
▫ Jacking And Changing A Tire ..............324
▫ Road Tire Installation ...................328 
JUMP STARTING ....................... .329
▫ Preparations For Jump Start ...............329
▫ Jump Starting Procedure ..................330
 IF YOUR ENGINE OVERHEATS .............332
 MANUAL PARK RELEASE .................333
 FREEING A STUCK VEHICLE ..............335
 TOWING A DISABLED VEHICLE ............336
▫ All Wheel Drive (AWD) Models ............338
▫ Rear-Wheel Drive (RWD) Models ...........338
 ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .339
 EVENT DATA RECORDER (EDR) ............339
7

HAZARD WARNING FLASHERS
The Hazard Warning flasher switch is located on the switch
bank just above the climate controls.Push the switch to turn on the Hazard Warning
flasher. When the switch is activated, all direc-
tional turn signals will flash on and off to warn
oncoming traffic of an emergency. Push the
switch a second time to turn off the Hazard Warning
flashers.
This is an emergency warning system and it should not be
used when the vehicle is in motion. Use it when your
vehicle is disabled and it is creating a safety hazard for
other motorists.
When you must leave the vehicle to seek assistance, the
Hazard Warning flashers will continue to operate even
though the ignition is placed in the OFF position.
NOTE: With extended use, the Hazard Warning flashers
may discharge the battery.
ASSIST AND SOS MIRROR — IF EQUIPPED
If equipped, the rearview mirror contains an ASSIST and a
SOS button.
Assist And SOS Mirror
300 IN CASE OF EMERGENCY

WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the Uconnect and
SiriusXM Guardian features and applications in this
vehicle. Only use Uconnect features and SiriusXM
Guardian services when it is safe to do so. Failure to do
so may result in an accident involving serious injury or
death.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• The SOS and ASSIST buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network. Other Uconnect services will only be
operable if your SiriusXM Guardian service is active and
you are connected to an operable LTE (voice/data) or 4G
(data) network. ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
•
Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you will be connected
to a representative for assistance. Roadside Assistance
will know what vehicle you’re driving and its location.
Additional fees may apply for roadside Assistance.
• SiriusXM Guardian Customer Care – In-vehicle support
for SiriusXM Guardian.
• Vehicle Customer Care – Total support for all other
vehicle issues.
SOS Call
1. Push the SOS Call button on the Rearview Mirror.
NOTE: In case the SOS Call button is pushed in error, there
will be a ten second delay before the SOS Call system
initiates a call to a SOS operator. To cancel the SOS Call
connection, push the SOS call button on the Rearview
Mirror or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the Rearview Mirror.
7
IN CASE OF EMERGENCY 301

2. The LED light located between the ASSIST and SOSbuttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system may transmit the
following important vehicle information to a SOS op-
erator:
• Indication that the occupant placed a SOS Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if addi-
tional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the Uconnect and
SiriusXM Guardian features and applications in this
vehicle. Only use Uconnect features and SiriusXM
(Continued)
WARNING! (Continued)
Guardian services when it is safe to do so. Failure to do
so may result in an accident involving serious injury or
death.
NOTE: •Your vehicle may be transmitting data as authorized
by the subscriber.
• Once a connection is made between the vehicle’s SOS
Call system and the SOS operator, the SOS operator
may be able to open a voice connection with the
vehicle to determine if additional help is needed. Once
the SOS operator opens a voice connection with the
vehicle’s SOS Call system, the operator should be able
to speak with you or other vehicle occupants and hear
sounds occurring in the vehicle. The vehicle’s SOS Call
system will attempt to remain connected with the SOS
operator until the SOS operator terminates the connec-
tion.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.
302 IN CASE OF EMERGENCY

WARNING!
•If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an
Emergency Services Agent. All occupants should exit
the vehicle immediately and move to a safe location.
• Never place anything on or near the vehicle’s oper-
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception
is required for the SOS Call system to function
properly.
• The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s electri-
cal system or modify the antennas on your vehicle. IF
YOUR VEHICLE LOSES BATTERY POWER FOR
(Continued)
WARNING! (Continued)
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), THE UCONNECT FEATURES,
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.
• Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
SOS Call System Limitations
Vehicles sold in Mexico DO NOThave SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
• The Rearview Mirror light located between the ASSIST
and SOS buttons will continuously be illuminated red.
• The Device Screen will display the following message
“Vehicle device requires service. Please contact your
dealer.”
7
IN CASE OF EMERGENCY 303

•An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact your dealer.”
WARNING!
• Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview
Mirror light is illuminated, have an authorized
dealer service the SOS Call system immediately.
• The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
• Delayed accessories mode is active. •
The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.
• The SOS Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or ob-
structed.
• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
304 IN CASE OF EMERGENCY

WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the Uconnect and
SiriusXM Guardian features and applications in this
vehicle. Only use Uconnect features and SiriusXM
Guardian services when it is safe to do so. Failure to do
so may result in an accident involving serious injury or
death.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and GPS signal
reception, which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/data) or 4G
(data) network connection and a GPS signal is required
for the SOS Call system to function properly. General Information
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received, includ-
ing interference that may cause undesired operation.
NOTE:
Changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate the equipment.
CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
BULB REPLACEMENT
Replacement Bulbs
All of the interior bulbs are glass wedge base or glass
cartridge types. Aluminum base bulbs are not approved
and should not be used for replacement.
7
IN CASE OF EMERGENCY 305

Interior Bulbs
Bulb Number
Rear Courtesy/Reading Lamps W5W
Rear Compartment (Trunk) Lamp 562
Overhead Console Reading Lamps 578
Visor Vanity Lamps A6220
Glove Compartment Lamp – If Equipped 194
Door Courtesy 562
Shift Indicator Lamp JKLE14140
Optional Door Map Pocket/Cupholder LED (Serviced At Authorized Dealer)
For lighted switches, see your authorized dealer for replacement instructions.
Exterior Bulbs
Bulb Number
Low Beam/High Beam (Bi-Halogen Headlamp) 9005HL+
Low Beam/High Beam (Bi-Xenon Headlamp) D3S (Serviced At Authorized Dealer)
Front Turn Signal Lamp PSY24WSV
Front Park Lamp LED (Serviced At Authorized Dealer)
Daytime Running Lamp LED (Serviced At Authorized Dealer)
Front Fog Lamp – If Equipped LED (Serviced At Authorized Dealer)
306 IN CASE OF EMERGENCY

Bulb Number
Front Sidemarker Lamp LED (Serviced At Authorized Dealer)
Rear Tail/Stop/Turn Lamp LED (Serviced At Authorized Dealer)
Rear Sidemarker Lamp LED (Serviced At Authorized Dealer)
Backup Lamp LED (Serviced At Authorized Dealer)
Center High Mount Stop Lamp (CHMSL) LED (Serviced At Authorized Dealer)
License LED (Serviced At Authorized Dealer)
Replacing Exterior Bulbs
High Intensity Discharge Headlamps (HID) — If
Equipped
The headlamps are a type of high voltage discharge tube.
High voltage can remain in the circuit even with the
headlamp switch off and the ignition turned to the OFF
position.Because of this, you should not attempt to
service a headlamp bulb yourself. If a headlamp bulb
fails, take your vehicle to an authorized dealer for ser-
vice.
WARNING!
A transient high voltage occurs at the bulb sockets of
HID headlamps when the headlamp switch is turned
ON. It may cause serious electrical shock or electrocu-
tion if not serviced properly. See your authorized
dealer for service.
NOTE: On vehicles equipped with HID headlamps, when
the headlamps are turned on, there is a blue hue to the
lights. This diminishes and becomes more white after
approximately 10 seconds, as the system charges.7
IN CASE OF EMERGENCY 307

Standard Low Beam And High Beam Headlamp
1. Open the hood.
NOTE:Removal of the air cleaner filter housing may be
necessary prior to replacing bulbs in the headlamp assem-
bly on the driver side of the vehicle. 2. Reach behind the headlamp housing to access the
headlamp (outboard) bulb cap.
3. Firmly grasp the cap and rotate it counterclockwise to unlock it.
Headlamp Assembly LocationHeadlamp Bulb Cap
308 IN CASE OF EMERGENCY